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Gator Mower Parts
400 North St #136, Longwood, FL 32750, United States
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Gator Mower Parts
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MA
Review №1

Its a joke. Mechanic says scag pro but cant hook up 4 wires to a pto switch. Rather sell 250 wiring harnesses. Would not recommend work done there. Third time mower there and could not fix

ja
Review №2

I have been coming here for years because of the excellent service and outstanding professionalism of all the employees. They have been able fix every problem I’ve ever brought to them with a smiling face. It’s refreshing to have a small business that I can support and that they obviously appreciate.

ri
Review №3

I love James,. I always. Feel at home. When I visit. A great place to. Visit.

Ri
Review №4

Gator mower is a first class operation. James and his team work tirelessly to get your equipment back to you in a timely fashion. I personally had a an issue with my mower and they were relentless trying to solve the problem, I mean they never quit. Today I picked up my mower and it works like the old trusty machine I have grown to depend on. Thanks to James and the crew, you guys really go the extra mile. Rick Bemberg Altamonte Springs

De
Review №5

I was looking for the PB9010 backpack blower... Couldnt find it anywhere! Another store told me to try Gator Mower parts... The service was excellent !! I highly recommend Gator Mower parts!

Mi
Review №6

Fantastic owner and staff....best parts and mower repair in the area

Bu
Review №7

A&T lawn care service of central Florida .inc......gator great Place on Prices!!

co
Review №8

Great company!!!!! I have been dealing with them for years and James is a incredibly honest extremely knowledgeable guy. I only wish there was a store like this in every town, I have saved thousands by just there knowledge and honesty alone. I do not go anywhere else for parts and service and as a business owner I appreciate service schedule, and when they are working on my machine I know they are focused on my machine. I dont mind waiting for what has always been excellence! Thank You!!!!!

Ch
Review №9

Extremely helpful and knowledgeable - I love this place!

sc
Review №10

Good people good prices

ed
Review №11

Have been dealing with Gator for 2 decades they are the best at what they do.

V
Review №12

Great place to have mower fixed. Parts sales etc. Owners are awesome.

Da
Review №13

Fixed my mower for a decent price and i got it back pretty quick.

Va
Review №14

Everyone there are knowledgeable and so friendly.

Et
Review №15

Great service and great people!

Ke
Review №16

Awesome people, reasonable parts prices

Ry
Review №17

Let me just first state that Ive been going here over 20 years since I was a kid and would have put five stars like I did before but the only thing good this mower shop has is Jeff the mechanic and their prices. James used to be awesome the owner but depending on which day you get him and what hour of the day he will either want to help you out or not want to help you out and dont seem like a pain in the butt because he will try to steer you away to another mower shop. You can ask the owner James at the counter if he can fix your stuff and hell try to tell you that theyre backed up and that they cant get to you meanwhile when you talk to the mechanic hes more than happy to help you especially for something so quick because the mechanic understands that us mower guys need to be back out on the road quickly and theres no need to wait a day or two to have a simple belt put on that only takes 15 minutes last time they did it. The guy has a mower shop and I go there to support their small business because I have a small business but the guy just never seems like he wants to make money unless its on a big dollar job!

Ed
Review №18

Friendly,good customer service...Really helpful...2nd time here...for parts and repairs...my store....

Ke
Review №19

Always has what I need, always there to help and answer questions, the nicest most knowledgeable people in the landscape equipment industry!

Mo
Review №20

Always so helpful and kind! Only place we go for service

Bl
Review №21

Amazing service and attitude. James is always helpful and can point me in the right direction and their mechanic (Jeff) is super knowledge and friendly. I would recomend to anyone. I pass two mower shops to get to them because i appreciate them that much.

Sa
Review №22

They always have what we need.

Sc
Review №23

Always has the parts I need great service goes above and beyond fair pricing my only lawnmower shop!!!

Ke
Review №24

Love this place, prices are great and the owner cares about his customers

Ri
Review №25

Im not a lawn service, just a homeowner buying a hedge trimmer, but they treated me as if my business was just as valuable as one of the big guys. Walked me through the operation and maintenance of the product and very friendly. Will come here first if I need help or to make another purchase.

Ka
Review №26

My pull starter on my mower broke awhile ago and I tried to fix it myself but had an older model and couldn’t manage it on my own. I called up James at Gators and he gave me a few different options for him to fix it quickly. I got to his store just a few minutes before closing and he was very welcoming. He fixed my pull starter right on the spot and showed me how for future cases. He even gave me some extra tips onmaintaining maintenance on my mower. His shop is very clean and tidy. Will certainly call him again for any other issues.

Au
Review №27

Honest folks, helped me with a quick fix on my mower blade. Highly recommend

Jo
Review №28

Always there to help, great parts!

de
Review №29

Always very nice and knowledgable. Went in for a generator repair and they couldnt fix but did suggest a small engine person close by. They even helped me lift my generator into my car. Great service and great people are what we all need more of. Thank you.

Ka
Review №30

James and the Gator Mower crew have made a lifelong customer out of my family. Took care of me above and beyond what was necessary as far as servicing existing equipment and the sale of some new equipment goes. James even took a loss on a new sale due to a misunderstanding on my part and happily did so to ensure we were pleased with our decision. I will no longer need to look for another shop in this space.

Ja
Review №31

Very knowledgeable, efficient, pleasant nice people

Jo
Review №32

I had originally took my mower to Conway. Big mistake. Gator is way way better and faster on repairs and turnaround times. Quality is way better as well

Br
Review №33

Great deals and service

Ma
Review №34

They are the best service u can ask 4 very nice anything you need they will help if they dont have they will will find it 4 u or look it up very personally very kind thanks

Bo
Review №35

James has a wide range of equipment he can get parts for or service it when most other shop only work on certain equipment. Jeff the mechanic has been working on small engines at mower shops in the area for a very long time and is one of the best for sure!! James will stock certain items you need on a regular basis so you can staying working and not be down waiting on it to be ordered as well! I highly recommend Gator Motor to anyone the needs new equipment, parts or service!

#1
Review №36

They always have what I need and if they dont they always find a way to get it so I dont have to make a ton of phone calls or drive all around town.

Ca
Review №37

Great local company. Very fair prices, knowledgable and friendly. Highly recommend.

Ji
Review №38

Great people to deal with.The only place I go for mower parts

Ja
Review №39

To the owners - James and Lisa, the both of you provide a level of professionalism and friendliness like no other. Even with myself being a homeowner, i was treated like a big customer. James was extremely friendly, knowledgeable, and willing to answer any of the questions I asked. Its so nice to see there are still good ole ma & pop shops that are successfully serving the local area. You two are a perfect example of why everyone should try their hardest to buy from American small businesses. Thank you for all that you do!

Fr
Review №40

Bought a replacement lawn mower blade for my mower. Great price & customer service.

Ke
Review №41

Ive been buying from Gator for probably 20 years and have never had a problem. James is so knowledgeable and just a pleasure to deal with.

Da
Review №42

Great place! Very friendly staff. Patient with all of my questions. Certainly recommend for any home owner for repairs and new mowers and power tools for the yard.

Je
Review №43

Gator Mower Parts is definitely the place to go for excellent and personal service. James and Lisa are awesome! Friendly service while also showing gratefulness for your business which is a rare find in the business world today!

Br
Review №44

Extremely honest. Very fair. Just good people that deserve your business

Ed
Review №45

Excellent service, always have the parts that I am looking for!!

Jo
Review №46

I highly recommend Gator Mower Parts. The customer service was amazing. I went for a possible repair and they were very honest and fair in the evaluation of my trimmer. I opted to purchase a new one from them. James, the owner, took his time to explain different options for the new trimmer and to make sure I was comfortable with the operations. Unlike other stores where you get no help at all or information is overly technical he made sure to give me information that I could understand. The trimmer was the same price as big box stores but the service and information was invaluable. I will defiantly be using them for any future maintenance, repair and future purchases.

Ca
Review №47

Great place!! Very helpful people..

Da
Review №48

Thought this would be a great local place to continue my service needs with. My first experience was pleasant as I got a carburetor replaced on my ride on spreader for great price etc. I confidently brought in my spray rig to have a new carburetor installed last week for good price although double the labor cost was double for some reason then prior experience even though repair only took roughly 10 to 15 minutes. Here we are early the following week and engine is bogging down with a carburetor related incident so I bring machine back in. Maybe Im wrong but Im in the service industry myself and if a customer of mine has an issue directly relating to a service I provided, (in this case the exact part that was replaced) the thought of gauging more labor wouldnt have crossed my mind personally. So I was charged another 40.00 dollars for a 5 minute fix necessary from the service they performed. This in my opinion is an example absolutely poor service and will be my last time going here! Im not going to believe this related to an error on my part just days later and if 40.00 dollars for 5 minutes of their time is more important than ensuring a happy customer this might not be the place you want to use.

Da
Review №49

Always a pleasure to go there. James is very knowledgeable, and seems willing to help. Jeff is awesome also.

La
Review №50

Very nice people . Had my mower up and running quickly

Ja
Review №51

Great customer service

Bo
Review №52

Awesome owner. Extremely knowledgeable about outdoor power equipment. Very polite and helpful. Always has what you need. My first stop when I need anything for my outdoor power equipment.

Ch
Review №53

Super friendly staff and got my mower running like new for a great price. Decen turn around time and easy in and out. They are busy but for a reason, they are good. They were recommended to me by a friend who owns a landscaping business and takes much of his repair stuff there.

Jo
Review №54

This is the place to go for parts and service

Jo
Review №55

These people are the nicest people youll encounter..its a breath of fresh air in this unpleasant world we are trying to survive..and there honest they try to save you money .that doesnt happen often..this place of business is a treasure..i know they have smiles under there masks..i almost cried when I left with my mower repaired..please support there business....

mi
Review №56

James and his wife are super good people. Great costumer service. 5 star plus !!!!!!

Da
Review №57

Very nice to know that there is still honest people in this world.

Ad
Review №58

I have used GATOR MOWER for over 3 years since i started a landscape business. I cant express how happy i am using this vendor. Not only are their prices lowest compared to other nearby shops but they are always available to help and give me advise from the sales floor to the mechanic. I know that when i drop an equipment there it will be fixed right the first time. Always goes the extra mile to help and provide great customer service.

Er
Review №59

Great service! If they dont have it, they will order it...that simple. Prices are good as well.

Bu
Review №60

Mr. James and his right hand lady at the counter are very eager and knowledgeable to help even the smallest customer like ourselves! This type of customer service alone should make Gator the go to place. Mike-Smart Services

J.
Review №61

Awesome place for all your mower needs...

Za
Review №62

Pretty good food, great service. Waffles are awesome!

ke
Review №63

Very helpful staff.

Bi
Review №64

Never been there just tried calling for parts.

Gr
Review №65

Great family mower shop. They helped me tremendously! Definitely will be my shop from now on.

Ni
Review №66

Honest shop. Honest work. What more can you ask for!

Ho
Review №67

These guys are fantastic. Highly recommend them.

Jo
Review №68

Very appreciative of business, very accommodating. A pleasure to do business with and prices less than the big stores. I have only purchased small items yet they treat me like a big customer.

Ja
Review №69

Great customer service! Waited a little after closing for me to get there to buy a part!!! A+

Ro
Review №70

Always has everything you need and if not they can get it fast the owner is awesome his name is James really great people

Jo
Review №71

Made my lawnmower work again that God, no issues so far.

Jo
Review №72

Every time I need a spare part for my mower or strimmer, they always have it. My go-to place for lawn equipment maintenance. Staff here are extremely knowledgable and helpful as much as they can.

Ja
Review №73

Honest. Reliable. Fast repairs at a great value!

Jo
Review №74

Other than the mechanic being smug and condescending I love this place. I have a small lawn company and I work on my own equipment so luckily Ive only dealt with him once. I shop here for the products that I need as they carry most of it in stock and at a very fair price.

Al
Review №75

James at Gator Mower Parts is extremely knowledgeable and friendly. He makes mower repair simple for people at any level of expertise. Gator has the largest selection of parts in town, so you can be sure Gators Got it!

Ko
Review №76

Unbeatable support and a great selection of professional brand lawn power tools and good pricing.

Ka
Review №77

Absolutely amazing! Went today on a busy Saturday and service was excellent. Frendily and helpful. Love this place

St
Review №78

I met the owners today. Incredibly nice southern folks! Im going to recommend this company to anyone who requires parts. :)

La
Review №79

James and staff are the greatest they still believe in customer service .

Ta
Review №80

Lawnmower parts

Br
Review №81

When they neglected to call me to approve the repairs that exceeded the $90 maintenance fee, the owner insisted on adjusting the bill to make it right. I offered to pay, as I would have approved the extra cost anyway. He insisted that it was the right thing to do.Then one of the staff helped me put my mower in the back of my truck, even though he was just sitting outside on a break. As I am about to leave, the owner comes outside just to shake my hand and thank me for my business. That is how you run a business and build trust with your customers! Bravo! I will take my mower no place else. Thanks Gator!

Pa
Review №82

I run a lawn maintenance company based in Casselberry. Gator has been my first stop for any parts and repairs. Quick service no BS.Check these guys out before you spend somewhere else.PANDA LANDSCAPE SERVICES

GR
Review №83

Excellent service, very friendly staff, fair prices. Highly recommend.

Co
Review №84

Great little mower an repair shop. Been comeing here for years . good prices as well.

Mi
Review №85

Great customer service and very knowledgeable .

Da
Review №86

Owner very friendly and helpful.He knows everything about lawn mowers.

jo
Review №87

Family treatment. Love this place. Ask for Dawn!!!

Br
Review №88

Lawnmower parts heaven! You need anything lawn care related? This is the place to go. Nice and helpful people.

Fu
Review №89

Very helpful and almost always have the parts I need

Ju
Review №90

Excellent service

Em
Review №91

Great place. Great owner!!

De
Review №92

Great people a little slow

Wi
Review №93

Great service and friendly people

Ja
Review №94

Very friendly staff and extremely fast work. Brought my mower in on Thursday it was ready the next day.

Ma
Review №95

Great place to get parts to fix gas engine.

co
Review №96

Been comeing here for years know .great staff goos prices.

Ev
Review №97

EXELENT CUSTOMER SERVICE

Br
Review №98

Super helpful and always have what I need in stock.

Sa
Review №99

Really nice, honest, and do great work!

Da
Review №100

Warranty - Poulan Pro Products - Chain Saw - PP4218Establishment is an authorized Poulan Pro service Center. The product was purchased at Home Depot six months ago, and after 5 uses for about 2 hours, the bolt that connects the clutch drum broke. The product is under a 2 year manufacturers warranty and Gator Mower assessed the cost of repair was greater than the cost of the product. They provided appropriate documentation and advised this is a manufacturing defect and should consult with Home Depot who has the power to expedite the replacement rather than waiting for 6 to 8 weeks!Home Depot, initially was reluctant to replace the product as it was beyond the 30 day period. After consulting with a Manager from Home Depot, and reviewing the documentation from Gator Mowers, they replaced the unit, at NO COST.James and Dawn at Gator Mowers were customer centric, in aiding to resolve the situation the quickest manner possible. Home Depot, well it depends on which person you get which is not very good customer service!Poulan Pro products are only good for the first 30 days, as their warranty is NOT worth the paper its written on. Furthermore, as a consumer to pay 3x the price for a commercial model to use once in a while is not cost effective. However, a product must be reliable for more than 2 hours!

Information
28 Photos
100 Comments
4.7 Rating
  • Address:400 North St #136, Longwood, FL 32750, United States
  • Site:http://gatormowerparts.com/
  • Phone:+1 407-260-1292
Categories
  • Lawn mower repair service
  • Lawn mower store
Working hours
  • Monday:Closed
  • Tuesday:8AM–5PM
  • Wednesday:8AM–5PM
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:8AM–5PM
  • Sunday:9AM–1PM
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