Friendly staff with great customer service. Brought in my 02 shadow for fork seals and an oil change. The turn around time was fast and the quality of work is amazing. Highly recommend Urban East!
If you’re looking for a shop that works to meet your needs while offering a reasonable price for the service this is the place. I worked with Lisa and Bryan and both were accommodating in helping me get what I needed for my motorcycle. I highly recommend this place.
Just found my new go to shop for my bike. They took care of the repair quickly and were reasonable. A new, refreshing change from other local dealership shops.
Great shop, was able to fix get my chain replaced quickly when I need to get out of the state soon on my cross country ride. Appreciate all there help and customer service🙏🏻
My 2009 Triumph Bonneville had a few leaky bits, needed new tires, a new rear brake, and a pretty thorough service. Urban East did it all super fast, excellent pricing, and with excellent customer service (transparent and very responsive). I think I have found My Shop. Bring your bike here - you wont regret it.
Good customer service, professionals, reasonable prices, i recommend they do a great job thanks appreciate
I took my recently purchased 23 year old Harley to this shop for a new tire and general rideability and safety inspection. The shop went through the bike and didnt try to push anything I didnt need. They even went as far as recommending another source for exhaust.I am very pleased with the quality of work, the quick turnaround, and reasonable prices.I will be going to Urban East for all my maintenance and repair needs that I cant tackle myself.Support this independent shop!
Very professional and attentive personnel, truly bikes pros.
Brian is fantastic when it comes to all things motorcycles. Great fabricator and knowledgeable in many forms of two wheeled fun. reasonably priced and great turnaround when working with him to get my Harley on the road. Will be returning to him again in the spring!!
Great service, Great price and Great work!!!! 5 stars
I had my installs done for my triumph speed twin 2019 at urban east. They did a great job getting the slip on exhaust, suspensions, dcat xpipe, DNA filters, fuel booster plug in etc. done well. I am glad I found them and I will take my bike here again. Lisa was prompt in responding to my emails. Brian did a great job on the installs. I highly recommend them and they are located close to my place.
What an amazing team.... was in and out with my drop off even helped with the tow service. Definitely my new go to
What can I say Brian is awesome! He fixed my Harley and I’m back on the road again. Brian has a passion for motorcycles and does awesome work. Urban east is your shop anything from small repairs to custom work he does it all. ⭐️ ⭐️ ⭐️ ⭐️ ⭐️
This is the place to bring your bike! Fair prices quick & friendly service and very knowledgeable. The outcome of work done by Urban East exceeded my expectations. Will definitely be returning.
Im glad I found this shop. Brian was friendly and helpful to get my sons dirt bike repaired. He was prompt to get back to me with an estimate, get the work done and price was fair. I will definitely recommend Urban East to my motorcycle friends and come back when repairs on my sons bike is needed.
-Great customer service-Great mechanical service-Great pricesI was very impressed with this shop and they got my bike running in no time! I would highly recommend
Competent and friendly, this is a shop you can take any bike to! I have a 1999 Triumph Trophy. He found the issue (spark coil pack) and fixed it. A lot easier than driving to Dulles.
Very good at what they do.
Brian is the real deal. Anytime I have an issue with my bike (2008 ZX-10r) he says to come by and fixes it right away if its something quick & simple. If its something more complex, hes communicative and fair priced getting it fixed or maintenanced within a reasonable amount of time. Highly recommend this dude.
Great customer service, quick on the work and oversll lovely to work with.
Great service and people. I would highly recommend them to service your bike.
Found a fast turn around, good quality work, and a fair price at Urban East. I was very happy with Brians metal work and will be back with my vintage Kawasaki for any mechanic work I need as well.
First off, Im a super novice when it comes to motorcycle wrenching and riding but Ive got a stubborn streak and am trying to learn how to do a lot on my own without totally screwing things up. That being said, I certainly dont have the means to get my carbs looking as shiny as they could so I contacted Brian via email. Right off the bat he let me know my options for pricing (disassembled vs assembled) and has since been the absolute best in giving me tips on getting these striped screws off and getting replacement allen heads.Doing things on your own may not be your jam, which is totally ok because even from a few email exchanges I can tell that Urban East will take care of you through and through, and worth the time/money/expertise/customer service. But to have someone from the community be so supportive for someone like me (read as a stubborn introvert who is a knowledge based/practical setting learner, who also hates to ask for help) is so comforting and important. All this only from a few email exchanges, Ive not even brought my carbs in yet! And for that I cannot wait!Thanks so for Brian and thanks for what may come!
Brian can make just about anything you need. From 1-off exhaust, to fenders and seats. And if you need carburetor work: they will look like they just rolled off the factory floor when hes done.