I brought in a 2004 Lexus RX330 with 170K miles for a full inspection, oil change, tire rotation. They were very professional and gave me a thorough inventory of all the work the car needed; they took pictures of the items needing attention and provided comprehensive notes. I ended up selling the car because I dont need it anymore; I was able to use Allied Auto Works inspection report to give the new owner full transparency into what the car needed in order to run for another 170K miles. Their honest and competent work enabled me to price the car fairly and it looks like the new owner is happy with it. I would definitely consider using them again.
Allied Auto Works has been a reliable, awesome place to take my car over the years. My whole family has taken their cars here also. As a young women, I have been treated very poorly when getting my car serviced (NOT at Allied, other places), as they assume I do not know much about cars. I am always treated with respect and kindness and I do not get nervous to bring my car in. They are great at communication and always let you know their honest opinion. When I have questions they explain whats going on in a clear, easy to understand way. Could not recommend this place enough! I will be coming here for as long as I have a car :)
Everyone is super nice and professional. All suggested repairs are explained well. I like that they dont push things that arent necessary. The pick-up and drop-off service is really convenient. Ive never had any problem with repairs or maintenance done here. Its a convenient location and overall a great place.
Work was completed efficiently and professionally. There were a couple of additional items (over and above regular service)needing attention that were communicated timely and transparently in regard to cost. Drop off at 8am, work completed by 3pm, all with a smile and respectful attitude. Doesn’t get better than that!
I had my annual check up on my car last week. They are always very accommodating. As I asked, it was done by noon. Also my car was nicely dusted … special service! I am always very pleased to ask their service!
I am using Allied Auto Works for my car services. The service Advisors at this location are personal, helpful & knowledgeable. In my last visit; my service Advisor (Matt) was outstanding in that he was very thorough, detailed and on time. I highly recommend Allied Auto Works for your car services. Reliable service/Reasonable price/Convenient
Very quick, professional, and knowledgeable service. They do a great job keeping you up to date on your cars progress and making you feel like top priority as a customer. I highly recommended this place if you’re looking for a premier shop that goes above and beyond for exceptional work.
Had a great experience here from the initial phone call all the way through completion of the repair. Matt was extremely friendly and responsive. The repair was done perfectly and on time. I could not be more satisfied abd will definitely use Allied for future service needs!
We were referred to Allied Auto so we brought a 2006 truck in for a purchase inspection and were so impressed with the detailed explanation and cost of each item needing work. The list was long! We decided not to proceed with the work but Matt was so helpful and took it a step further, explaining what the most important items would be to take care of first if we were to go elsewhere. He was so helpful and we really appreciated his expertise and not feeling pressure to proceed. We won’t be hanging on to the truck but I will definitely be bringing my car in when it’s time for servicing! It’s nice to have local shops you can trust!
We have taken our cars to Allied for years. They are very knowledgeable and very professional. The work is well done, and done promptly. I am comfortable entrusting our cars to them.
I have been a customer of Allied Auto for at least 20-years, probably more. They have serviced all of our vehicles. Acura, Land Rover, Toyota, and BMWs. All serviced professionally and most importantly, honestly. They have never offered a service that was not necessary. While they may not be the least expensive you know the work will be done right, the first time.If anyone has asked me for an auto repair shop, I never hesitate to recommend Allied Auto.
The team at Allied Auto Works was awesome. Explained the issues with my vehicle very well and helped with the decision that it was not worth fixing the car. I appreciated their honest assessment—they had my best interests at heart rather than just their bottom line. They even oriented the car so it would be easy to tow away when I was ready! They were recommended by a friend and I would definitely recommend them to anyone seeking an honest mechanic.
I can really count on Allied auto Works to do great work communicate thoroughly and be super responsive to any questions I have
Weve been bringing our cars to Allied for 5-6 years. Started with older models that werent worth taking to original dealer for service. The team at Allied has always been prompt in responding, provide fair prices for their work, and weve never had any issues with work theyve done on our cars. Weve started bringing our newer cars here too now. Theyre convenient to our home and provide complimentary drop off/pickup service within a certain radius.
Very friendly, knowledgeable and professional staff. Figured out the problem with water leaking into the cabin in my Audi Q7 quickly and fixed it well. Highly recommended. Will come here again for sure!
Brian and all of his people are great! For this service Matt was our advisor and Dan was the technician - everything was completed on time with good communication and at a fair price!!
My family has been using Allied Auto for, uh, probably around 15 years now. Theyre a local staple for a reason. Professional, friendly, and knowledgeable to boot! Cant recommend the shop enough.Bonus points for explaining to me over the phone that my emergency brakes making a crunching noise after going from 40 to 0 was normal, and unless I heard other weird noises later I didnt have to worry or bring in the car. (Either Matt or Brian calmed my frazzled self down, theyre always good at explaining things in non technical terms!)20/10 I highly recommend this place!
Replaced dead battery. Car was ready later that afternoon. Always friendly and helpful.
I was very pleased to have the owner bring my car back in to the shop and spend 10 minutes fixing what I fully expected done initially. This was the epitome of good business . I will return
Very competent and honest service. I was told I dont have to come as often for oil change since I drive few miles
Very professional and transparent! I’ll definitely be back for my next service.
This place is near Los Altos and is in walkable distance from Foothills Park. People in here were warm and welcoming. I went there for oil change, tire-rotation, and some other issue. They were done resolving issues before EOD. I recommend others to give a visit for car servicing.
Excellent customer service and prompt followup. Brian and his team go above the norm. Well trained, professional and efficient. Knowledge and communication is always explained so you can understand whatever the issue . Deserving of 5+ stars. Gloria
Very professional and courteous. explained what was done, future recommendations and ready ahead of time. I have used them for a few years now and have never been disappointed.
My family was on our way to the mountains when my truck blew a coolant hose at the gas station. I quickly googled the closest auto shop and Allied Autoworks was right around the corner. My truck is a diesel and so I figured it was a shot in the dark that they would be able to help but I drove over anyways. The staff was incredibly friendly and sympathetic to my situation and immediately dove in to take a look. They located the leak and did a little research to figure out the size of a tiny hose that had developed a pin hole. Even with the shop packed with vehicles, they saw that I was in distress having two young children with me and they prioritized the repair getting me in and out in an hours time. My family and I were able to reliably continue our drive and have a great weekend. I love businesses with extremely great customer service and Allied Autoworks gives the best customer service I’ve seen. I cannot recommend this place enough. Give your business to people who care about you and your needs. Take your vehicle to Allied.
They did a very good job from the time I made my appointment to repairing and replacing rear brakes and rotors. They were able to provide transportation for me while work was done and they finished in the time they quoted me. Everyone was very professional. Definitely recommend.
I use allied Auto works exclusively for all issues general and specific that come up along with annual maintenance procedures for my Mazda speed 3. Matt and all of the personnel and repair and maintenance people are extremely professional from their greeting when I call to their professional knowledge and describing and suggesting what procedures should be checked and addressed and they are always spot on. Their quote over the phone when I call and explain what my vehicle is doing they will give me an estimate and have been extremely fair in their practice and addressing and repairing all issues with my vehicle. These people have always been extremely professional and knowledgeable when discussing when I explain in laymans terms my vehicles problems. I would recommend them unconditionally as an extremely fair and knowledgeable business to have work done on my vehicle. They are my one-stop shop for all my automotive questions and recommendations and repairs.
Great service. Professional and friendly. Finished in timely manner.
I have been bringing my car in for many many years. There is a good reason for that. I trust this place. Their service rep Matt is outstanding. He explains everything in a concise and easy to understand way. Being a female, that is very imp. To me. He is outgoing and polite. He is the best. I have never had a problem with this Auto care. They must have good mechanics because my car has never failed me after picking it up. I will continue going here and I also recommend it to my friends.
Allied is always professional and gets the job done thoroughly and efficiently. Super satisfied!
Great Service. Brian and Matt do excellent work.
They do a great job here for a fair price. The work is excellent quality and they’re very honest. They let me know things to watch in the future that may need servicing but don’t need it yet. I’ve been going to them for about 3 years and I’ve never been disappointed. You can trust them with your car. Lots of the locals use them.
Got my fiat abarth 500 2017 maintained and the front brake discs replaced. They gave good tips about oil refills and turbo. They were accommodating to my schedule and a better price point than the dealership. Quick, professional and no hassle.2021 update: still same positive experience. An example: I actually previously had issues with my window regulators. I fixed the driver side but the passenger side was still broken because I haven’t had time to mess with it. To my surprise, they were able to ID that and created a temp fix. They asked me if I wanted to get that done, but I actually have all the parts at home and am intending to replace it as a quick fix. So I appreciated the manner they presented the issue- not trying to pressure service etc. Again solid customer service, professional, no hassle, not trying to sell blinker fluid replacements. Super appreciated.
I had an odd experience here. They gave me a $188 oil change with a $100 labor charge without providing an estimate first. Californias Automotive Repair Act says an estimate must be provided first.They wanted to charge me over $700 to reseal valve covers, about double what most shops would charge -- and it wasnt necessary, according to the second opinion that I got. As a tie breaker, I parked my car over some paper: no sign of a leak.This shop very thoroughly checked my car for problems, finding several other issues including a brake light that needed to be replaced, yet they did not even mention that my check engine light was on.This is probably a great shop to use if you have a nice car and lots of money to spend. I do not; the total cost of the suggested repairs was double the blue book value of my car.
I can always depend on Allied Auto Works to take care of my cars. They are friendly and keep my cars running efficiently. They have done all types of services and repairs on my cars and the cars of my family members, and we are always satisfied and happy with their service. Thank you.
Allied Auto Works did a great job in a timely manner and the cost was within their original estimate. I will use these folks again. Very clean and organized operation.
Friendly and professional. 40K service completed on time.
Recently had my 23 year old Chrysler Concorde in for routine maintenance. Made the appointment and was in and out in the same day. They also noticed my front right shock/strut was making a noise and still under warranty for their replacement a year ago. They procured the parts (not easy on a car this old), and again made the repair in one day with no cost to me. These folks are the real deal!!! I highly recommend them for your auto services and maintenance.
I went to Allied Auto Works for the first time. They had excellent friendly service. They exceeded my expectations as per the time and cost to repair. I definitely recommend Allied Auto Works.
You can’t get a better quality of service and professionalism than at Allied Auto Works. They make you feel like your vehicle is the most important one in the shop. Before starting any work on your car, they call you to discuss the issues to ensure they have your approval to proceed. And I have stopped by unannounced more than once with a car concern, and they immediately come out and check for problems. They are a family run business and treat you like you are part of their family! They are the best!
Professional, trustworthy, quality. Allied is our family ‘go to’ ensuring that our cars keep us safe on the road.
Was a great experience and received a clear and detailed report on car maintenance.
Professional, priced fairly, efficient, honest, and competent mechanics here. It’s hard to find a good bmw mechanic- it’s even harder to find one that prices fairly, and almost impossible to find one that is all of the above and honest. This place is solid. Excellent place to leave your Bimmer.
I took my 300D Mercedes in for the installation of a new door striker on the drivers door. The old one had simply worn out and the door did not close completely. Brian could not have been more helpful and professional since we had come in without an appointment. He confirmed that he could do the work and have it complete later in the afternoon. Within an hour or so, Allied called to say the work was complete and ready for pickup. When we returned to the shop, Brian spent several minutes going over the work and confirmed that the door was closing properly. We greatly appreciated his concern with the problem and the fair pricing for the service. Well certainly return for additional service and recommend Allied Auto Works highly.
Fantastic neighborhood auto service establishment. Very professional, honest and organized. Among the necessities in life - having an honest auto mechanic shop that you can trust - feel lucky to have Allied close by!
Staff is responsive, professional and honest. Matt explained everything he was doing clearly. Highly recommend this shop!
Got a comprehensive check-up - although my GTI only has 33K miles on it - the car noticeably is running and sounding better. The proof is in the pudding - quality service.
Love Allied Auto! They are always fast and efficient and total pro’s. Highly recommend them for all of your car’s servicing needs. Like having a great Dr. for your cars health!
Highly recommended. Service, quality and price. These guys get it right.
Excellent service I need to change the windshield wipers they had to order them next day they were ready .thanks for fast service.
Routine 50K maintenance check. I trust Allied with all my vehicles. they do give me the most honest and timely advice. Very professional, efficient, prompt communication. Always 5 Stars in my review.
Great service. Very friendly.
The dealership told me I needed a new engine at $11,000. My wife and I both spoke with Brian and felt really good about his approach to the diagnostics. They were able to pinpoint the problem areas and make the repairs for a fraction of the cost. In a very timely matter I might add. Matt was very helpful as well and very articulate and knowledgeable. We will definitely be clients going forward.
Excellent staff, reviewed my car for potential brake repair. None needed, false alarm from prior service shop thats now out of business. Long term neighborhood service option and they found a broken light/repaired it during the maintenance review.
Did a good job of repairing a radiator in a ML-320. Brian and the other service people were great to work with
The personnel are very nice and helpful. The office area was very clean and Covid protection was followed. They texted me an estimate for repair work I requested and checked over other areas making recommendations and explaining why. They called when the car was ready.
We have been using for years (since they were on Miramonte). Dead battery was replace under warranty, no hassle.
Professional and easy to deal with, got all the work done in less than 24 hrs. I highly recommend them
Matt and the team at Allied Auto are spectacular. Speedy professional service. I dig their new web-based estimate and approval system. They send pictures with a detailed write-up - ideal for the busy person.
Very dependable. High quality work and cheaper than going to the dealership
These guys rock. Very professional and knowledgeable.
Knowledgable staff. Efficient and professional service. Very conveniently located.
Matt was friendly and professional. He clearly explained the work that was needed vs recommended on my car. The online system for indicating what work you wanted done vs held off on was super convenient. Plus the contactless process they have made me very comfortable. Overall a great experience for my first time here.
Service was done on time and according to estimates.
I’ve alway had very positive, professional experiences with Matt and Travis and think highly of both of them.
Allied is always so professional and honest. We’ve taken our cars here for years. They get back to you quickly, and do great work. I highly recommend them!
After having to schedule a week in advance and then going to my local Audi dealer for my 95K checkup and getting a ridiculous quote, Allied was able to service my car and flush the cooling system for 50% of the dealer service quote. The car was ready on time, washed and I will be using them going forward for all out of warranty service.
Always treat my 4 cars well. Excellent all around mechanic
Service was excellent. Communication perfect and timely. I will go back.
Both my husband and I use this excellent care car center. Subaru and Toyota Matrix. We are always treated with excellent service and clear concise communication. We both highly recommend Allied Auto Works on Grant Road in Los Altos. A very good and honest car service garage.
Replaced belts for A/C and fan. Excellent service on time.
Youll love allied out of work every part you can possibly want they have walking and notice how perfect everything has been lined up on the shelves so customer can clearly find what theyre looking for and what they do not have to order from us at parts authorities where I work Daniel James you have sex on the same eat well be marry!!
Very responsive and always try to fix only the problem...they dont try to add services to get more money. They get the card in and out very quickly and always let you know how things are progressing.
We have had Allied Auto service or repair four different vehicles including German and Japanese models and they have always diagnosed any issue accurately and communicated our options clearly for us to make a decision before continuing. Their work has always met or exceeded our expectations and they are pleasant and professional to deal with in person and on the phone.
Very professional service. I checked with other places and Allied is not the lowest priced service, but they are definitely competitive.
Good, honest, professional service. Our family has known these guys for years. We have been able to keep good cars working for over 200,000 miles. No bullsh*t. Our go to place.
Ive had my Audi serviced a couple times now at Allied Auto works and I was very happy with the experience both times so I thought I should finally leave a review for them. Matt and Travis are both wonderful to work with, Allied has done a great job servicing and repairing my Audi and the price is much more reasonable than a dealership. I will be back.
Services were professional, friendly, efficient and for reasonable cost.
I chose to visit Allied Auto Works because of their vigilance and protocol during Covid.Travis was amazing and I was extremely please by their honesty and professionalism. I will be a life long customer after this visit!!!Thank you to the team who fixed my vehicle!
Battery was slightly out of warranty but they talked with the manufacturer and got them to replace it. Amazing!
So happy I finally stop by this place after working in the neighborhood for 26 years highly recommend the service 👌 great team of guys
I was happy to hear that Allied Auto was open during this pandemic. As always Brian and his team are very professional and kind. This team is doing a great job with the social distancing and the sanitizing to help keep everyone safe. Will always recommend Allied to anyone looking for a great a at place for auto repair.
Great service, on time, friendly staff!!!
Professional and excellent service. They always find a solution even for complicated issues on customized cars.
We have used Allied Auto Works for years. They are always friendly, honest and efficient. We highly recommend them.
Excellent work.
Have been going to Allied Auto Works for a year now. They are excellent! Easy to schedule appointment, courteous to their customers, honest, dependable. Service is outstanding, repair work top notch, prices are cheaper than dealer. Love this place!
Allied Auto Body took care of my car problem on time and the team were very professional.My car was ready on time and is running just fine.I higher recommends this place.
I was looking for a new repair facility for my vehicles. I pulled into Allied Auto to talk about my problem with my F150. They were very knowledgeable about the existing problem that my model has. Told them I needed to be able to trust a facility, being I have worked with cars and trucks all my life. They told me what was needed and I told them to go ahead. Truck done on time an d fair price will be bringing all my other cars for work when they need it
Very detailed & quick
Very friendly and professional. Love them!
As always fantastic service! Matt and the team had our MDX ready to go with new brakes and patched up the mystery leaks and frustrations with no problem. In and out in 24 hours even in these unusual/different times of doing business. Thank you Allied we will be back (hopefully not to soon!).
Always great, friendly service. Reliable!
Honest, quick service. Went to these guys for a second opinion after being quoted a ton of work at the BMW service center. A/C diagnostics was less than one third the price and was able to prevent fixing something that didn’t need fixing.
Great team. Highly recommended.
Great service and communication. I highly recommend this spot for auto repairs. They were great at communicating what needed to be done and performed the repairs required. I will definitely return!
Allied completed thorough diagnostic testing on an older vehicle. They were able to target problemS where other shops were “guessing” at causes of noises. There estimate and total final charges were closely aligned. No surprises!
Weve used this service many times now, and have been very happy with them.
Ive had a great experience with Matt and the team at allied auto works with both of our cars. High quality repair work, good pricing relative to dealerships, and always checking in before doing any major work. Great customer service as well.
I took my 2017 Jag in for its 40,000 maintenance, they guys were very helpful with the 1,000 questions I had, next service req ill be taking it back to them.