Update.After the response from the owner Im changing to 2 stars.I waited overnight to make sure I felt the same today.Yes. I do.Your comment implying I cant afford something is idiotic at best.Just because I dont want to spend 70-90$ on a college shirt is not an indication of whether I can fit it in my budgetWhat an asinine comment.Good selection.Prices are absolutely insane for apparel.
Always my go to when Im in town for some gear. Employees are always nice and always the best selection. Go Utes
Had coffee at Starbucks. Good coffee. Bad chairs. My hip still hurts.
The University of Utah book store, I felt a little strange on campus I grew up in Utah County Cougar Country. It was clean, organized and friendly.
Best place with good prices for art supplies and average school supplies. I bought a sketch board for 32.00 at Michaels, when this store had it for $13.00.
Everything is way expensive! But the store is always kept clean and friendly help
Everyone in there were nice and very helpful.
Excellent customer service and they have all the Itah Football that I always want. This place is a must go if you ever visit Utah. Theres a employee named Will who works here and hes awesome! Go Utes!
They were very quick, patient and efficient.
It have all your appearal and plenty more. A bit pricey!
Great. Didnt have exactly what I wanted but they were not teaching a class so it wasnt stocked up.
On 4/21/21, I placed an in-person order at the Utech Campus Store for a laptop. I made some customizations to the level of storage in the laptop, so I was told I would need to wait about 2 weeks for the laptop to arrive.By 5/11/21, I still hadnt heard anything about my order. I called, and was told that it would likely come in within the next week. Ok, no problem. I wished they would have sent me an email updating me on that, but oh well.By 5/26/21, I had heard no updates about my order. I called again, and was told that they would expedite the order, which would mean I should expect it in... another two weeks. Sure.On 6/3/21, I finally received the email that my laptop had arrived! All I needed to do now was to go to the campus store to pick it up. This was on a Thursday, and the next time my schedule would allow me to go there was on the following Saturday.The email stated that the campus store is open from 11:00am-4:00pm on Saturdays, so I arrived at 1 pm on that Saturday, only to find that, in fact, the campus store was not open at all that day due to it being their summer hours. It would have been nice if the email I received specified the actual hours I could expect the store to be open before I drove all the way up there.Today, 6/7/21, I again visited the store to finally pick up my laptop. The store was open, and I told the associates in the Utech area that I was there to pick up a laptop I had ordered. They told me I actually needed to do that upstairs, in the area you pick up textbooks. I went upstairs, and spoke to the associates there, who, after looking everywhere, told me that I actually would need to pick up my order in the Utech area, unless they had sent me upstairs? Oh they had? They searched a little longer, then an associate from upstairs walked me back to the Utech area, spoke to another associate in that area, and they at last found my laptop downstairs.I want to be clear that at every step in the process, every person I spoke to was respectful and seemed to genuinely want to help. But there seems to be a breakdown in communication between this Utech, the rest of the campus store, and their customers that ultimately led me to have a lengthy and confusing experience.I also want to be clear that my experience ordering textbooks or other products from this store has always been a positive and straightforward one. Its only this order from Utech that I have had such difficulty with.
Ordered something in November, was told it would take 5 weeks to get here, that was fine. I wait 5 weeks and call to check the status, turns out they never ordered it so I had to wait another 5 weeks from then for my computer to show up.When I first called, the supervisor said he would give me a discount for my troubles, all I had to do was come down so they could load my card. I go there a couple days later, which takes around an hour, and the supervisor says it was a mistake and he cant give me a discount. They could have called and told me, as they had my number because they were suppose to call me when my computer showed up, but they didnt.Just bad customer service.
Great selection of Ute apparel and alumni gear.
The electronic products are more expensive then other stores is not helping the students at all with any discounts.
Employees are always kind, professional, and accommodating with appropriate and engaging conversation. Ive always had a great experience at this place.
They dont require a student card to buy stuff here like a certain other university I am not terribly fond of for entirely petty reasons. Cough, Cough, WeBEr!
Helpful staff, but overpriced books like always
This is like a huge toy store for adult University of Utah fans. They have so many cool things and great clothing to show your Ute pride. I could spend thousands here and a few days. Great place to spend your money.
Love this place.
Go Utes! Best place for fan gear to celebrate the Alma Mater! Prices can be full retail for many items, but you cant beat the selection.
One of the best places to find any supply you need to succeed in college. There is also an extreme supply of University of Utah swag such as clothing in every size from newborn to adult and any kind of swag from pens and mugs to interesting gadgets or gifts. There is also a Starbucks coffee shop inside and a credit union attached. They can even special order something in if they dont have it in stock.
Great campus nice to walk around
Excellent customer service and buying books using online/QR code for curbside pick up was easy for my spring 2021 class schedule.
Very high quality products, but the price is high as well
I love this place, its full of resources and collegiate apparel to boot
So I visited this store to purchase a utes sweater for my niece and I had to pay $2 to park and use those annoying parking machines.All I could find in the store was poor quality, outrageously overpriced junk made in China.On my way out I asked the sales clerk to validate my $2 parking pass and he told me I had to buy something to get the credit.I do not reccomend this place.
Beautiful campus, helpful staff. Campus store had all we could want.
Great selection of school supplies, calculators, laptops, etc.
I Love this place I get all my essential needs from there. The employees there are amazing and their prices are very reasonable!
The ER doctor didnt take the time to find out why I was even there for .. She dismissed my feelings completely, and said it would be cheaper and faster if I went to the in house URGENT CARE FACILITYS..WHAT A JOKE !!! THAT WAS MY FAVORITE HOSPITAL OF ALL TIMES ... NOT ANY MORE ..😤😤😤
They have the range of Apple products and competing electronics for students and faculty. They also have everything from books to artistic needs for students.
Helpful knowledgeable staff
Nice facility, but not what i thought
Most of the employees dont know whats going on and it was very difficult to get an update on my order. The people were nice though
A huge shout out to the integrity of the U of U students and the staff at the store. (Specifically Cory with mailing it back) My dad was visiting from out of town and lost his phone while in the campus store. It was found, turned in, and mailed back to him. On a side note, I love the friendly service I have always received and I love the variety and styles of merchandise
Love to go here!! Its like a huge playground for UTE FANS‼️🙌
If you avoid the bad rush at peak times its a great place. During the rush they do a great job of keeping it working well
Wearing mask is mandatory. And people are practicing social distancing. Items are pricey which make sense for Utah stuff. I love having Starbucks on campus.
Was scammed out of $60 last semester. this is the last place I would go to get books. Brought back one of my “rental” books and was told I had purchased it. Go get used books off Chegg for $12 and save yourself from the bookstore employees interrogating you about why you didn’t double check if you could rent the book or not. Your employee at the time of renting put a rental sticker on it and told me I was renting it. Sorry I didn’t think to contest that.
Great variety and helpful staff
Love the thought in providing stuff for students. The regular sales are worth going for. Selection is average for campus stores.
Great service
Wish I was back at the U!
Love the place, excellent service
Such a variety and the employees were so amazingly helpful with everything that we needed.
Very attentive my to needs, Dylan in tech took his time to understand my needs and really ensure i got the laptop that met all my requirements. I wish him luck in his engineering endeavors.
Theres pretty much everything students can get from here. Any Utah U related items can be found here. Look out for discounts too! Staff are friendly no matter young or old.
Bought an emergency graduation cap
I love the campus store! Its nice to sit near the Starbucks cafe and work. They have really everything you need here, even tech stuff like Ethernet cables, or art supplies.. Even repair tools! Everyone is super helpful and its always clean. I wish there was more seating around the cafe, but other than that, its great!They got a new front entrance recently which looks awesome, too.
Being a student, Im partial to the campus store at the U, but having been to various stores at higher education institutions, this one is admittedly nicer than some. The variety of notebooks, pens, pencils and other stationary materials is quite good. I especially appreciate the fact that the store carries Leuchterm 1918 notebooks over Moleskin. Starbucks is good in the store. Staff is wonderful. Lastly, the technology section of the store could use some merchandising panache, but overall has a reasonable selection, keeping in mind its primary purpose (Education over Entertainment)
There was a lady in the store selling class rings for Jesters and she was so professional and courteous. She hooked up my old man with a 1976 medical school ring so he can properly bar hop around the lower 48 and meet chicks. Hes going strong. Just like this campus store.
Everything U could ever want U related. Store is nice and clean. It is easy to navigate and find items that you are looking for. Store has everything from paper and pencils to clothing and books. Prices are a little steeper than you can find elsewhere, however, it is a convenient location.
It’s great, definitely worth a visit regularly. Good layout, awesome staff, very clean. That being said, don’t buy the tech and consider other places for textbooks (if possible, could be way cheaper). Also, expect long lines if your shopping in-between classes.
Great, professional atmosphere with a selection to please students and sports fans alike.
Great merchandise and fare prices. Went there last year when visiting Utah regreted not buying anything. Came again this year and went by
Went during orientation week. The store was clean, organized and the prices were great. The staff was helpful and prompt. Great environment!
Expensive. They have the school supplies you need in a convenient place, but you pay for that convenience. Half of the store is overpriced clothing. If you need to buy textbooks here, be sure to check Amazon first. The textbook prices are not competitive. Its not a bad place for stationary type items or electronics.
An anecdote thats very relevant: we went to Arches National Park and nowhere around there did we find better merchandise about it than the bookstore at the U has.Also, if you have children that are interested in science or art, youll have a very hard time finding supplies for them if the bookstore wasnt an option. It was easier in San Antonio, TX to find lenses for a microscope than it is in the entire Salt Lake Valley. This is my go-to for that sort of thing.
Great bank and a place to trust!
This bookstore tends to get pretty expensive but they do have a very wide selection of all things University of Utah. I like all their clothing especially.
Very very large store. I have never seen such a large store for colleges. It is like a 7/11, Starbucks, Campus store and student store in one!. It has supplies for students and clothes for visitors. It has a convenience store also mixed in.
Love that they carry Staedtler products. It’s the only place I’ve found Staedtler pens and pigment markers and a much better price than what I’d get online.
Love all the items in the store, but the prices are a little high.
Very busy and impossible to find parking but the guy in the electronics (I wish I asked his name) was absolutely amazing. He spent at least 20 minutes explaining everything to us and helping us pick the right things.
Love this place. I’m an employee so it’s always nice to go in and get the things I need. The staff is super helpful and friendly
Great place. Very clean and nice staff. A bit expensive though, but not bad.
Store itself is fine, but Utech gets a fat 0. Pricing is almost 50% more expensive for the same products, their used and old model year laptops are sold for 10% off MSRP. I was quoted 1800.00 for a 5 year old laptop regularly selling for 200.00Absolute joke. youre already paying 14k+ a year and theyre trying to squeeze you for more.
Extremely overpriced and my experiences with staff have ranged from fantastic to awful. It challenging to find anything without help because it is so poorly organized. I only go here if I am desperate for something. Otherwise Amazon/Smiths/Staples is better.
The campus store has electronics, food, clothes and books. Everything is easy to find. The staff working with the computers and very friendly and knowledgeable. Yummy sandwiches.
Super friendly and helpful. I was highly and favorably impressed wth the courtesy and professionalism.
Last semester (spring 2014), I rented only book there and the day I went to return it, the guy who happened to receive the book assured that I didnt need need the receipt. Well, at the beginning of this semester, I received a notification that I still owed the book. I ignored it because I thought it was simply a mistake. Well today I received a letter warning me that if I didnt return the book they would take punitive action... I was shocked. I called them and they, of course, they said that the book doesnt appear on their records, whatever. And obviously, I didnt have the blessed receipt. What else could I do? Of course, Im under the threat of punitive action, which I cant afford and I had to pay the book plus the fine, what else could they have done?So, of course I will never ever set a foot there during the rest of my career. Ill pay more elsewhere rather then going there who stole my money, because thats what they did. And of course they do it with students who are struggling to pay for their education. If you happen to go there and rent a book, DEMAND the people who work there to give you the blessed receipt that they received the book, it seems they do it on purpose to take your money...Hope you enjoy my money U bookstore!
It’s incredibly pricey, but you more or less pay for the convenience factor of getting an item from here such as a notebook. Staff is polite and helpful.
Lots of sweet merch. Not super cheap, but pretty standard for any university bookstore. They also have a post office inside to mail stuff.
Beautiful and calm campus. Lots of walking but lovely and niceamenities. Watch out for bikes and skateboards, they dont always brake for pedestrians.
Great place, they had a lot more than I expected. The staff was extremely friendly and helpful. Ill definitely be going back when its time to upgrade to an ipad pro.
The campus store is poorly managed, cheats students and staff out of money for products they promise will be in and do not arrive until months later. They never order enough of the University of Utah-specific textbooks, even when explicitly told by professors that all students will need a copy and they are the sole producers of the books. Don’t bother with their sales or textbooks; it’s always more of a hassle than it’s actually worth.
Very kind employees. Not many of them know the merchandise.
Their computer store sucks. if you are a tee bit intelligent, dont buy computers from them. Their U-tech service for laptop sucks.Belive it or not their 3rd party partner for repairing laptops sucks more.quoted me a 500$ repair for a 700$ laptop.I repaired it myself in the end.(cost me 50$. just needed a cable replacement).
Pretty expensive but its basically the only place to buy supplies on campus, so you pay for that convenience.
Well organized and I always manage to find something I need or want. School supplies to Ute apparel.
Great Service. Easy to find my textbooks in the Loft.
Shhhh, dont tell. The computer technicians in the bookstore are awesome! They know what they are doing.
Works well as a convince store for school supplies. Good selection of notebooks, pens, books, tech and clothing. Can be affordable for school supplies if you are careful to select the cheapest option (if you want the school logo on it, youll pay a few extra dollars). Best location to get University of Utah clothing, but watch for sales to avoid high prices durring college acceptance/graduation season and football season.
Arrived on a sale day. Had pre-ordered to ensure inventory. Store was well prepared with extra staff in anticipation of the sale brining in customers. Lines moved smoothly, staff were knowledgeable and friendly. Check out went smoothly as well. Small but free parking area. Overall a good experience.
All sorts of U gear can be found, staff is super friendly and helpful.
The campus store is super clean, well organized, and the staff attentive. All things U can be found here! Starbucks, awesome!
Overpriced. Buy your books off eBay or Amazon. Not worth the time unless you really have to. As for supplies they are the best.
This student store is huge. They had a lot more items than I thought they would. From school wear to everyday necessities.The prices of the shirts were decent as well. Go UTES!
They like the letter U and the color red, I wonder why? Also books cost too much, and I dont even need to go in there to know
Way too hot inside! Nice gear though
I have used their computer repair and bought a variety of items over the years. They are so helpful and more cost effective than any other agency I have used (Ma Docs, Apple Store and what ever came before of after MacDocs. They explain everything without rolling their eyes when senior citizens are stuck and need help.
The reason for two star is from customer point of view to value your CP value. As an University bookstore, I will suggest the price shall be lower. I believe this will benefit student and increase your sales.
Best place for U souvenirs. Thank you for the easy, free 30 min parking.
