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Rosland Capital
11766 Wilshire Blvd STE 1200, Los Angeles, CA 90025, United States
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Rosland Capital
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Ce
Review №1

I would like to take this opportunity to recognize the superior service that has been given to me by Heather Ho of Rosland Capital. She knows her area of service as well as anyone I have ever known. She follows through on every transaction and leaves nothing to chance. Ive made multiple purchases from Heather both inside and outside my IRA and have been repeatedly impressed each and every time not only by her honesty but by her care and concern. To her supervisors I would say she is a tremendous asset to your company. Heather Ho is as phenomenal of a representative as they come and deserves any additional compensation you might give her. She would be an excellent supervisor in higher management. Thank you again Heather for the unparalleled guidance and customer service youve given me all these years. Alton&cecy

Ch
Review №2

I had a smooth transaction from start to finish. My representative Nicole was well informed yet not pushy. I have dealt with other precious metal companies and had not been happy with the representatives that I had thats why I changed over to Rosland Capital. Everything that I had ordered was delivered ahead of their anticipated shipping date and I am quite happy with my purchase.

Pa
Review №3

After checking for my review and not seeing it I am writing another. If by chance they both appear.....it will just be double the credit. I have never done anything as far as gold or silver but decided to because of the economy. Had no clue what to do and was lucky enough to get Nicole. I explained that I had absolutely no idea what to do. She explained everything to me from the beginning to the end. She answered my questions and made it sound so simple that I decided to do it. She was very thorough and kept in touch with me and explained everything that was going on. If I had a question she explained it fully. I was stressed out in the beginning but working with her was an asset and I want to thank her for all of her help. She is truelly an asset to her company. I will do this again at some point in time.

Wi
Review №4

Nicole Hillebrandt, my Rosland associate, made my first time gold and silver investment (although a considerably small one) a very pleasant experience. She took all the time necessary (in spite of my myriad questions) to explain the entire process from placing an order to taking delivery, as well as all pricing details. I look forward to my next transaction with her.

Em
Review №5

I recently purchased two orders from Rosland Capital and I’m so happy with the results! John helped me through the process the whole way and made it so easy. Thank you so much for your help and I look forward to doing future business with you!

Jo
Review №6

Ive been trying to write an outstanding feedback message. However, Im not a talented writer. Rosland Capital, and Frank Nero made me feel like part of a family. Im a beginner investor and dont know my way around the gold and silver market. Frank Nero took me hand and helped me find my way. I thank all at Rosland Capital. They have an investor in me for years to come.

Do
Review №7

I spoke with Mike about a first time gold investment; he really simplified the process by explaining to me in terms I could understand and made a recommendation that fits my personal situation. After speaking with him I felt I had a better understanding of the process and I felt at ease about going ahead with my plan to invest in gold.Thank you Mike!!

An
Review №8

The entire experience with Rosland Capital was excellent. The representative, Nicole Hillebrandt, was helpful, knowledgeable andfriendly. I enjoyed working with her to facilitate the business propositionthat my husband and I wanted. We look forward to working with Roslandand Nicole in the future. We will also inform friends and family about thiscompany and Nicole and their excellent service.

Ph
Review №9

Best service ever ! Thank u

Ba
Review №10

I needed to roll over some IRAs from previous employers. I had never personally done anything with the accounts. Chase emailed me the forms, talked me through it, and called me to follow up. He also sends articles about the financial world every now and then, which is great (I would have no idea which to follow ... ).My ONLY complaint about Chase is that he lives 2 time zones away!Knowledgeable and helpful -- rock solid.

Lo
Review №11

Amazing customer service!! Heather guided us and explained every possible detail of the entire process of purchasing precious metals. Heather is knowledgeable, hard working, and loyal to her perspective clients. No question gos unanswered and Heather will work into the late evening to get all Ts crossed and Is dotted. If youre looking into purchasing precious metals and need a boost to make your final decision, call Heather. She is AMAZING!!!!!! You will not regret this life changing conversation!!!

Ei
Review №12

Larissa was fantastic to work with. Our experience with her was gratifying. I found her to be very knowledgeable and very down to earth. I would highly recommend her to anyone looking to convert or purchase. Rosland has a super asset in Larissa LaGasse.

De
Review №13

Chase helped me liquidate some assets due to a family emergency because of covid. I was stressed, but Chase helped me to be able to help my mom so she wouldnt lose her house. He was always professional & feels like youre talking to a brother--thank you!

Wi
Review №14

Hi Micah,Wanted to reach out to you and thank you again for all your help during my last purchase. Everything arrived on time as promised and I couldnt believe how amazing the gold the and the silver looked especially in the sun. This is definitely something our family will cherish for generations to come, my son is always asking me if he can hold the family treasure. Thanks again Micah and Rosland Capital you both are awesome!

Wi
Review №15

As a first time precious metals buyer I had a lot of questions and Nicole Hillebrandt took the time to answer all of them patiently and knowledgeably. She steered me to some beautiful proof coins (gold and silver) that I am VERY pleased with. She has never failed to follow up on my purchases to ensure my satisfaction.By contrast, I have purchased from a competitor on line and have not had any personal contact with the company at all.I am very pleased with my experiences with Rosland Capital and will continue to use them in the future.William Sickinger

De
Review №16

Chase has been very friendly and helpful with me. As a first time precious metals investor he would take the time to listen and answer my questions. He set realistic expectations through this transaction. I’ve been very pleased with the whole process.

St
Review №17

Nicole was very helpful and walked through the whole process.

Sa
Review №18

I had the pleasure to work with Nicole on the purchase of my gold. I am a Realtor and property manager in Florida. With the high prices of real estate, I decided to move my money into gold!! I have already referred her!!Wonderful!!!

fl
Review №19

John is very knowledgable about the markets and offers good insightand advice on the combinations of metals that made sense for us (including gold, silver and coins). Good to add metal to the portfolio and appreciate theprofessional support of John Siewers!

Ro
Review №20

Ross at Rosland Capital was a pleasure to work with, he was very informative. This was my first purchase and I was skeptical, but Ross took his time answered all of my questions. He made me feel very comfortable. I look forward to a long relationship with this company. Thank you Ross

Ed
Review №21

Being a first time buyer is was refreshing to deal with a gentleman who took the time to explain the ins and outs of gold and silver. John DeMartino was patient and understanding throughout the process.

Ga
Review №22

LaRissa LaGasse is wonderful!! Shes so easy to work with and explains everything so well. She has been such a pleasure to work with on my several transactions with Rosaland. I would definitely recommend her to others, which I have done.

Jo
Review №23

First time I ever bought gold. Nicole walk me through it step-by-step she was very knowledgeable

Br
Review №24

I purchased a number of coins from Micah at Rosland Capital. I cant say enough positive things about Micah or about Rosland Capital. Micah was the consummate professional and answered all of my questions concerning like coins that I was contemplating purchasing. I checked other companies prices for similar coins and found Rosland Capitals prices to be the lowest. After I selected the coins that I wanted to purchase they were immediately shipped to me. I would highly recommend Micah at Rosland Capital.

Li
Review №25

Chase Greenich was very. professional and thorough in his explanation of the investments and the risks involved. The transactions went smoothly and there was excellent communication throughout the entire process. I, myself, have worked in the financial services industry in the past and was very comfortable and confident that I was working with the right team. Shipping was fast and I feel secure in their buyback policy. I highly recommend Chase Greenich to anyone looking to invest.

Th
Review №26

Larissa and Chase have been the best. I will continue to buy from them. They will take care of you!

Ba
Review №27

Heather Ho was the most helpful and competent person that I have worked with with in a long time.She is very knowledgable yet friendly and helpful.I would work with her again in the future.

Jo
Review №28

I worked with Micah Reed on a purchase. Micah was very professional, knowledgeable and walked me through the entire process. I was very pleased with his service and professionalism. 5 stars for Micah at Rosland Capital.

Je
Review №29

Heather Ho is amazing. So much knowledge!! A complete professional If you use Rosland capital ask for Heather.

V
Review №30

Knowledgeable. Courteous. Polite. I’m sure Chase has to say a lot of things repeatedly especially if your a senior :). Always a pleasure speaking with him.

De
Review №31

Chase has so very helpful. We are a first time investor and have full confidence in his knowledge and requirements.

Su
Review №32

Chase has been/is a great person to manage our investment. He has integrity and follows through with us, Recommend him to anyone who wants to invest.

Co
Review №33

I have worked with Heather Ho from Rosland Capital for more than 5 years now. It would be an understatement to say she is a good agent because she is an excellent agent. Heather Ho goes over and above to help and support her clients. There have been many times she has called me at 8:00 at night just to explain an issue I was wondering about. Heather makes sure all my concerns or fears are taken care of. Even as she goes thru her own personal crises she calls me back to discuss my concerns. She is by far the best agent of any type I have ever worked with. Heather is subpurb.Anyone can contact her at [email protected]. If your not as satisfied as I am you should be. I could not be happier with my agent. Heather Ho is by far the best, most compassionate, most knowledgable and honest agent I will ever have the pleasure to work with. I wish I had her in all my dealings with every company I work with. Trust me when I say she is amazing.

Je
Review №34

Whether you know everything about gold and silver, or Nothing at All like myself Chase will fix it all for you if you have questions he has answers

B
Review №35

Jaime, thanks for your reply. I would check into your processes to determine why I was not given a return call from management or other; this was requested twice. “May have missed the mark” is inaccurate. From my perspective it was a miss when a simple request for contact to complete a transaction is not provided. And to this day, I have not been contacted by management other than your reply to my GMB post. Nevertheless, as stated below, I was able to work through your gauntlet and fortunately reached Heather. I would suggest anyone seeking service/purchase from Rosland only work with Heather.ORIGINAL POST:Heather Ho provided exceptional service. I had some hiccups with another representative at the start, but once I got connected to Heather after several frustrating attempts to get answers (including attempts to reach managment), I was able to receive from Heather what I needed and more. Heather is customer focused, pro-active and cares about her customers financial well-being. She is conscientious, Knowledgeable and extremely hard-working. Heather is worthy of A 5- star rating. The 3-star rating reflects my frustration with communication from the company and lack of response from managment prior to being connected with Heather.

In
Review №36

Chase is extremely knowledgeable and an utmost professional. Highly recommended.

Je
Review №37

I had a very good experience with this company. Friendly, professional guidance for anyone exploring the prospects of a precious metals investment.

lo
Review №38

This man that owns the business is so disrespectful and rude I would never ever ever have a conversation with him again

Li
Review №39

Great Experience!

Information
63 Photos
39 Comments
4.7 Rating
  • Address:11766 Wilshire Blvd STE 1200, Los Angeles, CA 90025, United States
  • Site:https://roslandcapital.com/?utm_campaign=gmb
  • Phone:+1 866-625-7970
Categories
  • Gold dealer
  • Coin dealer
Working hours
  • Monday:9AM–5PM
  • Tuesday:9AM–5PM
  • Wednesday:9AM–5PM
  • Thursday:9AM–5PM
  • Friday:9AM–5PM
  • Saturday:9AM–1PM
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
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