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Major Muffler
11717 Santa Monica Blvd, Los Angeles, CA 90025, United States
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Major Muffler
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Du
Review №1

These guys are the greatest!I writing this review after my second time taking my Corvette to them. I usually do all the work myself, but I didnt want to work on it during my vacation. I needed the Harmonic Balancer, Water Pump, Thermostat, and Oil Pressure Sending unit replaced. I had already bought the parts and just wanted them to do the labor. Scott explained to me that some of this is not what they usually do, but explained what he thought needed to be done, and that he would contact me if there were any concerns, or even if they couldnt do it. I told him I may not have all the required parts to do the job and to go ahead and get whatever you need. Not only did he contact me when he needed to order some gaskets (again, he didnt have to do that), but they ended up having to do a little bit more work due to a broken coolant drain plug...yet didnt charge me anymore than what he quoted me in labor (and the cost of the parts was very reasonable!).Outstanding work, fast, honest, and they go the extra mile! This will be the only place I ever bring my corvette to!Oh, and they actually cleaned all the residual oil off my engine/torque tube area that had leaked all over due to the oil pressure sender leaking!Thanks Scott!!!Photo of Major Muffler BMW - Los Angeles, CA, United States

Sa
Review №2

Amazing Service. I brought my car here last week, I had a rattling piece under my car, Scott helped my out and the guys had it ready in 10 minutes. Great professionals, would recommend 100%. Thanks for the fix!

Wi
Review №3

VERY UNPROFESSIONAL. Major Muffler is the most unprofessional auto shop I have ever been to. I dropped my car off earlier in the day to have some exhaust work done. As I was walking home I see my car parked on the side of the road with both front and back rims scrapped up against the curb. I took a photo to document the damage so that I could bring it up with Scott (owner of Major Muffler) when I went to pick up the car. Instead of being reasonable, Scott immediately started yelling at me and told me to F*#K OFF! when I showed him the photo. He denied and yelled and denied some more even though there was plenty of evidence on the wheels as well as the curb. Scott was also the one that parked my car, he of all people should know to hold himself accountable.The pictures attached show both the wheel sitting against the curb as well as fresh rim/curb scrapings on the tire. The damage is so great on my $3000+ wheels that I am filing a police report. BE WARNED.

St
Review №4

These guys were great. They fixed my car for a lot less than expected. Love these guys.

va
Review №5

Referred to Scott by a Co-worker. Ladies, hes one of the few honest mechanics around. He looked at the dealer recommendation (up sales) and told me the truth. My car runs like new again. No more shaky brakes. Thanks Scott.

jo
Review №6

Very convenient location.

Pe
Review №7

Very good business. Called and was able to bring my car in within 30 minutes.. Job was completed in 1 hour. Quoted price 125 for new muffler. Actual price 125. Looks good and sounds better. Will update if anything changes, but I would come back or refer friends.

ca
Review №8

Scott has been taking care of our cars for years. Its always the same here: great repair jobs for a reasonable price and thoughtful work culture. Pray they keep running this shop for years to come!

Ha
Review №9

I really dont trust mechanics. At all. And I do most of the work my car needs myself. I needed to take care of a job that was to big for me to do on my own and I got recommended to come here from my body shop that I have a good relationship with. They did a great job and actually charged me less than the estimate because they got done faster, so they didnt charge me for labor I didnt use. I brought my car back for second issue and they spent an hour diagnosing my car and recommended a different mechanic as they couldnt fix the issue. This is an honest team that does good work. I trust one mechanic now.

Wa
Review №10

Scott, John, Robbie and all the guys that work here are the best. Honest and hard working to take care of all their customers. Been coming here for 20 years, and Mustang is still running great

Be
Review №11

Extremely helpful. As soon as my girlfriend and I pulled in a mechanic went right under the hood and explained to us what he thought might be wrong with her car, listing pricing options right away so we knew what we were getting into. Sincerely o already knew a little of what was wrong, I was impressed at how quickly he came to the same conclusions and listed several relatively inexpensive ways we could go about fixing them. I was very impressed with this place. They have a lot of integrity.

Ma
Review №12

Honest mechanic.

Ni
Review №13

Great place excellent service and excellent work

He
Review №14

B&G have serviced my family vehicles for over 7 years. My husband and I relocated here and were in need of a dependable and honest mechanic. We found that in B&G. They are everything we could wish for when it comes to our cars.

Pa
Review №15

These guys have been here for a long time. Not just the owners, but the mechanics also. In a span of 13yrs Ive dealt with these guys now only 2 times. The first time was good experience and this last was also just as good. It says a lot for me that they have stayed in business and that they still have long time employees. I didnt feel like they were trying to sell me anything more than I needed and were very honest about the whole process. I didnt feel like they were trying to take advantage of me. If you want to continue reading... My actual experience is below.I came here in 2005 to fix my catalytic converter on my 1999 Audi A4. The guys were straight up and honest about the process and they did a good job. I moved away for many years(totally forgetting about this place) and moved back to SM recently. My latest (May 2018) issue was just and exhaust tip that came loose on my mother-in-laws Lexus. I looked up muffler shops and this place came up. They got me in and out fairly quickly and then I realized these were the same guys that did my cat 13 years ago. I didnt realize they also do maintenance so I will be taking my cars here for other needs as they come up. I hope this helps you decide.

Jo
Review №16

Im surprised that I havent written a review yet! As good as it gets definitely applies here.When my radiator in my (gently) aging Toyota had a problem, John and his crew did an excellent job fixing it. When my A/C finally went out, John quickly identified problems in the compressor and condenser and fixed both of them on the same day. Even for routine oil changes, he and his crew always go above and beyond to make sure that the car is in excellent shape when its returned.

Al
Review №17

Been going there for years great ownership and staff

Ja
Review №18

John is an honest mechanic. That should be all ya need to know. He will do his best to minimize the expense and inconvenience to you as a customer. He will attempt to fix something before replacing it, and is patient about explaining issues to you. A+

Pa
Review №19

Friendly staff and willing to accommodate a same day drop off even if they were fully booked. My exhasut bolts at the catalytic broke off due to too much tension, they made suggestions on repairs, i agreed, and i was back on the road within a couple of hours. Will definitely look to them for future repairs.

Fa
Review №20

Great people doing great work. I highly recommend this place. Ive been taking my cars here for over 20 years. Theyre always very honest, upfront, and reliable.

Ba
Review №21

Once again, a class job from Major Muffler. John and Scott know how to take care of you. I had office work to do, and they made it easy for me to so, letting me hang out in their office area (thanks for the wifi passcode, too!).They had my tune-up and all the work done within the hour. When I got the car back, all was working wonderfully. My car is a pleasure to drive again.Anyway, I like these guys. They make it a decent experience to get your car fixed, and they fix it well, and with dedication. I know Im getting the best attention to all the details, they dont skimp on anything or rush it. This is the way every business should run.

Ad
Review №22

Great guys! Great Shop! Thanks!

Br
Review №23

The Best Place to get your vehicle worked on. Friendly, Honest, and Professional.

Pa
Review №24

I cant say enough good things about Major Muffler and especially Scott!! Several years ago I had to have my catalytic converter replaced in my Honda. Their price was significantly lower than the dealer even with using OEM parts! So when my catalytic converter was stolen, I immediately thought of Major Muffler. To say they are wonderful is an understatement. It is without reservation of any kind that I recommend them!!!

57
Review №25

Good place to have your car repaired where the guys there are honest and friendly, but make sure to make an appointment before coming to have your car repaired as they really get busy which shows how good they are.

Sa
Review №26

I cannot say enough great things about these guys. I went to them on a friday since my rear tail light was not working. They were full and completely booked. I told them I was going on a roadtrip and he looked at the issue and said it would take him 10 minutes to fix it and did it immediately. At the end he did not even charge me for changing the taillight!!! I am sure a stealership would have figured out some way to charge me and exorbitant rate for the bulb and then their hourly rate. I can see why they have so many great reviews on yelp! I will be definitely taking my cars to them for any/all issues

St
Review №27

I had a great experience here. Theyre straight forward and honest and work fairly quickly.

Jo
Review №28

Honest quick and very professional.. Highly recommend this place.

Jo
Review №29

Disappointed to hear about the unprofessionalism of this place. I was initially recommended to come here to have my cat back exhaust systemInstalled on my 2017 wrx but after hearing about how terrible of an experience my friend had here, curbing his expensive rims (SEE PHOTOS) and denying responsibility, I will be staying CLEAR of this place. The last thing I would want would someone, especially the owner, ruining something on my car that I care a great deal for and then, get stuck with the bill. Stay warned, be warned. Stay away.

Lo
Review №30

Good place to have automotive repair staffs are honest and friendly

Ho
Review №31

Trustworthy. I cant stress this enough. Great communication.

Er
Review №32

Great place, they fixed my exhaust leak for a cheap and did great. They found the previous owners terrible repair attempt and made it right.

Ni
Review №33

Quick turn around, honest assessments, and fair prices.

po
Review №34

Honest and professional. Would go to them again over an expensive dealership mechanic in a second.

A.
Review №35

Had my car towed here when the water pump cracked. Even though they couldnt do the work, they called around to see who could. They were super apologetic they couldnt help.

Ki
Review №36

Loved the people and help!

Information
3 Photos
36 Comments
4.5 Rating
  • Address:11717 Santa Monica Blvd, Los Angeles, CA 90025, United States
  • Phone:+1 310-478-8211
Categories
  • Car repair and maintenance
  • Muffler shop
Working hours
  • Monday:Closed
  • Tuesday:7AM–5PM
  • Wednesday:7AM–5PM
  • Thursday:7AM–5PM
  • Friday:7AM–5PM
  • Saturday:7AM–5PM
  • Sunday:Closed
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