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The Color Works Inc.
1920 Main St NE, Los Lunas, NM 87031, United States
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The Color Works Inc.
Comments
Ru
Review №1

Each and every person I dealt with was very much a professional. Jessica was a pleasure to talk to and Chris was also a pleasure to work with. Its great to have this type of service in this day and age.

Mi
Review №2

My mother in law has always used color works for years. I have wrecked my car a couple time. This last time I had to take it to them they where very professional, there work is amazing my car looks brand new. It was a pleasure to work with Chris. I would never take any of my vehicles any where else..

Cl
Review №3

Color works Chuck has a good eye on the body lines and does excellent metal finishing my 68 SHELBY is looking better then the factory 10 times better! They do Quality restoration! 👍

Jo
Review №4

Ken did everything he could to take care of me. I am very pleased with the results. I would recommend The Color Works.

Li
Review №5

This is the Best Place to take your vehicles from everything from paint to repairs. Their people are the BEST.

Sh
Review №6

Color Works has done an awesome job for us on different occasions. Chuck and his crew did a fantastic refresh on our 2008 Dodge Viper. Color Works knows their stuff when it comes to paint match and restoration. Car was a favorite at the Fountain Hills car show in Phoenix. Great job Chuck!

Gi
Review №7

First time there for an estimate. They seem very honest and up front. The person I dealt with gave me his undivided attention and was willing to educate me in what he was seeing.

St
Review №8

Tried to get an alignment after waiting an hour. i was told 5 cars ahead of me. why make appointments?

J
Review №9

Wow and not a good wow. The secretary and manager never know where there employees are or coming back from lunch. They dont stick to the appointments they make with customers. I would strongly suggest and recommend people find a better place to do business with.

er
Review №10

This place is very professional and very friendly. I took my car in to get fixed and Chris did a beautiful job I was very impressed when I went to pick it up.Highly recommended!! Awesome customer service!! Thank you Chris for the amazing job you did!

em
Review №11

Had wanted to take my truck to this body shop for repairs. Initially took it in for an insurance claim and on the quote they listed the wrong color. Once the insurance company made arrangements to have the damage repaired, I was told it would be three weeks before they can start the work. Well the day came when I was supposed to drop it off; however, due to my job, I had an emergency call out and was not able to take it in, as I was out the whole day. I called the next day and asked if I could drop it off but I was told I would have to wait for another two weeks, they wouldn’t budge on letting me drop it off that same day. Apparently they must have so much business, they don’t care to work with clients. They displayed poor customer service and inconsideration. I will no longer consider them for body repairs in the future, or recommend them to anyone.

Bo
Review №12

Needed a new back bumper and brackets and Chris was awesome to work with.. My car looks great !! Thank you Chris

Ja
Review №13

The facility is clean. All of the staff we came and contact with was professional and friendly. I highly reccommend them.

Ja
Review №14

We never have received such great customer service especially Chris and Ken. Even though it took 9 weeks for our car to be returned to us, they kept in contact with us and even let us come to the shop to see the progress. Due to Covid-19 we couldnt get an exhaust system for our 2019 Buick Regal Avenir Sports back until the last week. Our car was ready earlier but we had to wait for the exhaust system. Our car looks like it just came off the showroom floor! Definitely would recommend the collision repair shop.

J
Review №15

Amazing service. Ken was great along with the team that helped put my truck back to normal. Thanks again.

De
Review №16

They are the best!!! If you need auto body repair I suggest you go here

Ni
Review №17

Brought my car in to repair the bumper after it was rear ended in a car wash (of all places, haha) since they worked with my insurance. The staff were respectful and it took about a week to fix my bumper as they had to order a part. They dealt directly with my insurance so I didn’t have to pay anything and they gave me the same estimates as my insurance. They answered every time I called and answered all questions I had- really appreciated it, Thanks!

Co
Review №18

Ken and all the staff are absolutely amazing! They are extremely knowledgeable and go the extra mile to make sure your repair is completed up to standards. I trust them to make sure my vehicle is safe and reliable. I have been to other body shops before and none have provided the quality workmanship and earned my trust like The Color Works.

Ni
Review №19

I have used The Color Works twice in the last 12 months and could not be more satisfied. Both times they keep in constant contact and do a phenomenal job. They went above and beyond by having the Brad Frances dealership do required recall work while it was in their care. Thank you Ken and the Color Works team! Count me as a lifelong customer!

Jo
Review №20

I would not take my vehicle to anyone else. From paint and body to mechanical, or complete restorations they do it all.

Me
Review №21

The end results may be excellent (that is yet to be determined) but the process of working with this repair shop has been a headache. The repair has been delayed for every possible excuse. I have been told now at least different estimates of a completion date only for them to continue to delay over and over again. If you want your vehicle back in a timely manner, I do not recommend using them.

Mi
Review №22

Very professional and the knowledge about cars is amazing. Overall service and work quality is excellent. I would highly recommend for everything from collision repair to restoration to an oil change.

Ga
Review №23

Ken is GREAT to work with.

Be
Review №24

Excellent job. You cant tell that anything happened to the car.

Co
Review №25

Very professional experience and the staff are very knowledgeable...

Th
Review №26

Went there to get a estimate to paint my truck the estimate was 12k just for a paint job on a 2003 F-350 wouldnt recommend Color works to paint a tricycle.

BR
Review №27

Took in my vehicle for hail damage and a few days after picking it up my battery was dead, they didnt tighten the positive cable it was loose, the hood rubber seal had only 3 out of 6 fasteners fastened down, the windshield was replaced and it makes a whistling sound when on the freeway. They told me they would call me back after talking with their glass guy, never heard back. And today driving on the freeway the 2 rubber mouldings that run down the roof flew off after they had re skinned my roof. Had to chase them down in traffic. Not happy. My new Tundra feels like an old truck now.

Lo
Review №28

Color Works just finished my repairs. My Journey needed major repairs due to a driver not stopping at an intersection. I had only made 3 payments on the car so I was very upset about it but Color Works did a great job, the repairs are warranted and my car looks like new and drives as well as it did. I am glad I asked for it to be taken to Color Works as I wanted it done right. I would rather have it done right than done cheap.

Ju
Review №29

Best customer service and takes care of everyone beyond what is expected! I love this shop!

Jo
Review №30

Yea so originally my car was supposed to be done in a week (Mind you this is literally only five hours worth of work). Ok well we are going on the my 3rd week without a car and they’ve told me that it will be done a certain date already 5 times but guess what it’s going to 6 because they pushed it back again. And everytime i call it’s a new excuse. I don’t think they understand that this is effecting my life but obviously they don’t care.

Bo
Review №31

Great professional work.

Ma
Review №32

Thank you so much for fixing my car color works you guy are the best, for washing it and cleaning it you guy went beyond. I am really happy with your work and once again thank you

G
Review №33

I have had similar experiences like others whove rated 1 star. Poor customer service, they do not return your calls, each time you call back it is like a brand new conversation and having to explain everything over again. They will keep your vehicle and continuously push back the date with excuses and will not own up to their mistakes or wrong doing when they are called out on their poor performance. Heads up.

Au
Review №34

Awesome experience, fast service, very high quality work. Recommended highly!

AJ
Review №35

This place is awesome staff are real helpful a d they do awesome work.

Ri
Review №36

Color Works is a class act. I was worried that body work in Los Lunas would be much less quality than the wonderful body shop we used in PA before we move here last year. Were we wrong! Color Works is world class! Easy to tell by the restorations going on in the front area: jaguar XKE, Ford vintage truck, Mercedes 190SL. I wish I had a vintage car for them to work on. Very highly recommend.

Ge
Review №37

They do great work, my car looks brand new.

Gl
Review №38

Had 2 vehicles there this year. The 2nd vehicle, I had poor service. Chris couldnt give me a time estimate, just promises with no results, no return calls - had to have my insurance call them, they gave them promises as well. Also, Chris told me after my truck had been there for 4 weeks that they charge 3 percent if I use a credit card, they dont accept checks, and most customers pay with cash or cashiers checks - info that would have been helpful to know from the start.

Ji
Review №39

They do great work! I wont take my vehicle any where else for body work!!

El
Review №40

The only honest body shop around!

Ke
Review №41

They totally ripped me off and repeated lied to me. For $7000 I got a car back that didnt run and sprayed gas on the engine. No itemized receipt. Just noise.

Br
Review №42

Did great work, was easy to deal with.

Al
Review №43

Even cleaned my windows and cleaned the inside

do
Review №44

Great Auto Repair and paint

Ja
Review №45

Great work on my red beast

sa
Review №46

Chuck and J P are awesome!

To
Review №47

Quality repair work

Do
Review №48

I love these people theyre very helpful and friendly and do such a great jobTook my vehicle back to them theyre so expensive that my car was totaled because they gave such a high price. Thanks people I appreciate it.

Information
6 Photos
48 Comments
4.1 Rating
  • Address:1920 Main St NE, Los Lunas, NM 87031, United States
  • Site:https://colorworksnm.com/
  • Phone:+1 505-865-6863
Categories
  • Auto body shop
  • Auto repair shop
  • Auto restoration service
  • Mechanic
  • Oil change service
Working hours
  • Monday:Closed
  • Tuesday:Closed
  • Wednesday:8AM–5PM
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:8AM–5PM
  • Sunday:8AM–5PM
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
  • Wheelchair accessible restroom:Yes
Amenities
  • Mechanic:Yes
  • Restroom:Yes
Planning
  • Appointments recommended:Yes
  • LGBTQ friendly:Yes
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