Rocket dog and I(Bryan) just enjoy our time here! π€© The product Medical Cannabis/Flower and edibles are top shelf quality, my personal favorite are the drinks Arnold Palmer ποΈβ³ and Regular π aids... this could not have been done with out the π€ great serviceπ employees, Knowledge,Care, Understanding of there product, and most important, Listening skills!..Rocket dog, loves his hugs, treats and pets! And I sure do appreciate the kind service I receive Everytime I step through that door! Whats all this words Im writing or what why or who. Its all for the great π Job! For π―πGigi and KAYLAπ
Ive been shopping at this location for nearly three years. They were my favorite dispensary, until recently. In the past few weeks, the wait times have been ridiculous. I ordered online, but that order was never filled. The quality of their products has declined significantly. The last flower I bought had more stems than buds on some of the pieces! To say Im dissatisfied is an understatement.
The easily have the best edibles in town because they are homemade and delicious I would buy them if they were not medicated thats how good they are. best New York style cheesecake Ive had in awhile and thats from any store. nice workers never dealt with anyone rude there and good options.
Two months ago, my review would not have been very positive. My personal medication preference is Minerva, I value their products to be the best quality but the Los Lunas location had a lot of short comingsβ¦ that was until someone got the bright idea to promote Gigi to mangerππ»Seriously- huge improvement! This store now has the best customer service, compassion, & product knowledge! Keep up the great work guys!!!
Great product and budtenders. Jayde was especially helpful and knowledgeable.
Last time I was there, after making a purchase, I was illegally stopped by the police claiming to received a call on the drunk driver hotline that I was driving drunk. I hadnt started the engine and he was parked across the street watching and waiting. No sobriety test. He wanted to know why I was there, why I have my med canibis card, what kind of and where my pain is, and if I had used my medicine today or in the truck. He even asked my friend. An employee was in the parking lot watching everything. She even spoke to to officer. They tested my truck for drug residue and didnt find any. So they towed my truck for VIN inspection under suspicion it may be stolen. I dont know if the Minerva employee called them on me or if they were pulling a sting on the dispensary. I got my truck back like I knew I would. I hadnt done anything wrong. My truck is legal as am I. It was an illegal stop, it was unnecessary and emotionally tramatic . I dont think Ill be going back there for my medicine.
Unbelievable . I waited over 10 minutes for a girl to Is Weigh out an 8th And waited over 15 minutes for one customer ahead of me. I will never shop at this dispensary again . Every worker in this establishment should be fired.
Ive been shopping with Minervas for 7 yrs.Staff is friendly and helpful. Especially Gigi, and Kayla.
Love Minerva mainly cuz of the staff!! GG and Kayla are the absolute best!!
I recently started buying carrot cake and the chocolate power and I am.very happy. I know visit few times a week.
THANK YOU Minerva LL for doing your best to offer Valencia County quality products at a fair price with nice daily specials. I have found myself purchasing things that I cant grow to help get me through surgeries. It is so nice to have options in Valencia without driving to ABQ. Neither the store nor the staff is perfect, but the do try to do their job and I appreciate their efforts.
I went to Minerva and had a great experience, Jayde was very helpful!
Playing rave music is a bit obnoxious when people with pain are going in there to get medicine. Every time I go theyre always out of what Im looking for.
Why have a rewards program if all you are going to do is make it difficult to get points?When a business like Minerva has a rewards program and then has a process that changes every time you come in, ie sometimes youβre outside, waited on by 3 budtenders, sometimes you have one person inside.When you pay $400-$600 a month for medicine you expect to ACTUALLY be appreciated and not just have a program in place that pays lip service.If you actually value your clients, why make the rewards redemption cumbersome?
Best edibles around for sure. Not the best flower, and they no longer give veterans discount, for flower. That blows!
Awesome staff! Great product!
They told my client berry white was 24% THC but he got it home and it was 14% THC. Not cool Jonathan.
Love these guys. Very helpful.
Very cute shop with pieces clothing and accessories. The price per gram has lowered . Friendly staff
Wonderful tenders and decent selection. Parking lot is small and main road can be hard to get back on due to heavy traffic, but the people are very nice, prices extremely fair with a good product.
I called the Los Lunas store to find out how many units I had available. The woman who answered the phone told me she would not give me that information over the phone but I could drive down there to find out. I then called the Gibson store and a nice man there let me know how many units I have. The dispensaries are the only place that has this information. Every dispensary I have ever called has given me this information. I reached out the company via email to discuss this but no one ever reached out to me. Customer service doesnt seem to be a priority for them.
5 stars for quality of product. They are a little expensive compared to other dispos
Great... Customer service was Great everything is GREAT EXPERIENCE.
Amazing experience, workers are very helpful!
Employees very helpful. Just a Awesome atmosphere
Expected more on 1st visit. They mentioned a tour, learn what they have etc - never happened. Kept letting more customers in so with covid safety I felt completely ignored.
Prices are high but so are the employees... Not at work but they smoke so advice and recommended items are great.
Good service in person and have selections and suggestions when you ask what youre looking for, decent prices too, but when i emailed about a specific product being in stock because it was out of stock. I initially got a response saying theyd get the email or message to the right person and would get back to me, but never did.
Great selection, friendly professional staff and curbside service.
Good selection great staff good prices
Decent meds,,, killer customer service
Normally I would give this place a four to five star rating but they sold me a cartridge for CBD and didnβt say it was and compared it to a THC Bloom cartridge saying it was the βcheaper choiceβ. Very disappointing.
Excellent large inventory of flower and $7 pre-rolls everyday and lots of edibles wax too Good dispensary
Friendly and helpful staff
The staff is friendly and knowledgeable on their products.
It was amazing edibles everything you can think of great prices awesome customer service all around will go again absolutely.
Great ways but the service could be a little bit better
Best quality, prices, and product around hands down!! Not to mention the customer service!!
Wow. This place used to be among my favorite. It has REALLY gone downhill. They have 2 or 3 strains instead of 15, and the potency is also way down. Their prices went up. They only let a few people in at a time and you have to stand 2 feet away from the counter. The staff is friendly. I will give them that. And they still have the best edible selection around. I wouldnt go there for any other reason. Its a shame.
Horrible customer service. Kids that are running the place when I went were rude. Kids acting like kids instead of I a professional manner. I would recommend Ultra Health. Way better service and You can see your product first. You cant see any product or smell any product at Minerva.
I absolutely love this place everyone is so friendly and everything is amazing quality. Staff is very knowledgeable when it comes to what strains will be better for your condition as well as compassionate to what your condition is which is more important to me then the medication selection. I would love to name names of certain staff members who are outstanding in customer service but i want them all to feel equally appreciated from me because they are all AWESOME!!!!
Love their weed
Lovely place and people.
Very disappointed! First time there the guy was very rude, the girl was helpful. I wonβt be going back.
Awesome StaffAwesome productsAwesome prices
Disappointed I didnt come sooner. Quality cannabis, great deals and customer service is good. There is a wait at times but its worth it. / update quality isnt what it used to be but still come occasionally
Very good stuff love it
I only go to minerva once in awhile....definitely not my favorite dispensary....especially after a certain visit....my cousin and I both had went and they have it where u go to the side window now being with all this covid19 happening. Well I told my cousin go ahead go first idk if im going to get anything....the guy at the window was beyond rude!!! he says u need to see your cards his attitude was just so horrible I couldnt believe it. We both already had are cards in are hands so I even said wow....we handed him are cards and stuff he says well we only have 2 choices of pre rolls... that was it period nothing else at all and yes this was before 420! .wow all that attitude and no variety of any kind I was very disappointed. never have i been to Any dispensaries where ther is a rude employee. Havent gone back since and prob wont ever go again!!!
Wonderful customer skills
Very friendly and helpful staff. Everyone was non-judgmental and treated me well. Brandon was extremely helpful with explaining the products and answering my questions. Prices are competitive and the products are great. This will definitely be my #1 spot to go.
Great dispensary first-time going today not only were they polite and professional but very educated and the prices were incredible. Nice to see the manager working behind the desk instead of just sitting in an office. And they have a lot of Grow Supplies for all you Growers out there definitely worth the stop
I like the fact that you can get everything you want from Minerva. I have been to 3 different stores of theres and they all have there own thing going on.Have always been greeted at the door in a nicely manner, the people who work at the counter in the back are always very pleasant and knowledgeable about their products.
Place is nice friendly and great
Small n cozy best house carts (tasty)
Minerva Has the best cannabis period there flower is dense & sticky the best Part there Flower Has Absolutely NO PESTICIDES.
Great for what you need
Comfortable atmosphere, convenient location and amazing people! Theyve helped me find the right medicines for me right off the bat. The 50/50 tincture is my favorite, their vapes have the perfect potency and terpine blend. I dont smoke flower anymore, but the buds Ive seen there are beautiful. The bakery selection is amazing, you can barely taste the cannabis in the lemon bars. Highly recommend for anyone, but especially those new to medical marijuana.
Horrible service very rude people pushy to get you out of the door. Overpriced for the medicine. Even though Elysia is very helpful
This place is great if you have questions. They are very knowledgeable and have lots of great advice.I highly recommend it. The staff is very kind and compassionate .I travel all the way from Albuquerque .
Love this place always have what you need. And nice prices.
Beautiful flower ππΉ
Ive been to all the dispensaries in Abq & Los Lunas and this is my favorite. The bud tenders are helpful and friendly, obviously good management. The prices,quality, and selection of medicine is great. If they are out of something I want they usually have a good alternative.
Friendly, patient, and passionate employees. Also great quality products at competitive prices. They also frequently have great sales.
Fun chicas, great experience.
I love the deals they have and the employees are always so friendly
The staff was helpful and friendly ... the herb I got was outstanding ... because it was my first time they gave me a free gift ... highly recommended ...
Sketchy management
Always has good bud. Unlike some other Los Lunas cannabis stores.
I had a rough start w/ this place at 1st, stayed away about a year then went back and had great experiences! So glad I gave another chance. Best edibles at good price.
Friendly staff. Clean. Fast friendly service
I used to love this place but all the good staff has left and the current staff is utterly horrible and useless. They ignore you, offer no assistance, and are just a bunch of useless stoners. Ill drive to Alburquerque despite living in the same town as this one just to have someone at least smile at me or not ignore me when Im the only customer in the room and theres 3 snotty staff right in the same room who are more interested in being stoned and looking like jerks and playing grabass with one another than even ringing you up.
Cheapest place to get your card!
The people and atmosphere at Minerva are Amazing and very knowledgeable. Friendly and comfortable environment! I really enjoyed the set up in the back for their patients. And check out was very smooth. OWNERS: For FREE commercial or live broadcast at your business, posted and reviewed on Google and Social Media contact me on Twitter @therealmogie . #StayInPresentTime
I just stayed in the car but the person I took there really likes it.
Friendly and knowledgeable young people work here!
Check your units often if you shop here. Employees will sign into your account and use your units. Management is well aware of this too.
The staff smile and are so polite...Thank you...
Cool little incognito place very friendly and helpful. Great deals on glass and merchandise .
Great, friendly, professional staff that will answer any questions you might have about your medicine. Also has a growers section, for those that prefer to DIY.
Selection of flower, oil, and wax are nice. Always a good variety of sativas and indicas. The staff is great, friendly, and informative. The only downside is our traffic and the location of the dispensary.
In and out for those of you who have a card all the employees are very helpful and nice
This court is a really good store usually when I go over there they have everything that I need
Great products and friendly helpful staff.
They are nice and have good product cash only and the location is horrible when your trying to leave because of the road
Ok this is a great place for choices! I have noticed the flower not to be very compact very stringy and the names never, almost never taste like the ones that I have had from a A+ dispensary San Juan strains in Colorado . But if Iβm in need of meds and donβt want to drive to abq then I might settle on some here . Great staff very Knowledgeable .
This group has some avid followers and I know why. Their flower is good and their staff is friendly. They have great eatables and concentrates, too. I check in from time to time to check out their product. One of the only dispensaries to carry the strain Durbin Poison, an original Sativa -- great for pain. Sadly their supply was limited & they havent brought it back. Ill keep a watchful eye out for it.
The people are great iv gotten some really good bud frome them you just have to be fast cuz the good stuff gos fast and there moon rocks are out of this world but only for veteran smokers even if you cant afford the top shelf there harvest blend is great fpr when you are on a budget and can end up with some top shelf product and i never doubt what they say the percentage is what u can expect to get we are lucky to habe this please in los lunas
Knowledgeable employees. Comfortable setting
Great people. Really make you feel comfortable. Friendly and very knowledgeable. Thank you
Similar to all the other Minerva locations but this one probably gets the award for most medicine packed in a small building, same great selection as other Minervas but in half the space, great bud tenders that know thier stuff and give you straight forward honest answers and opinions, thank you for continuing to be awesome noatter where you are.
Great experience, theyre very knowledgeable and helpful.
Super helpful, knowledgeable, and friendly bud tenders. Store is neat, clean, and well organized! Ill be going back, for sure.
Very excellent service and friendly advice on how to get my card.
During the virus season, the staff and management made it more convenient for the regular customers with walk-up service at two windows, come on man, thats friggin awesome.
Costs too much for cannibus
Their edible are by far THE BEST π.
Nice vibe, helpful workers & good selection. Nice relaxing waiting area π
Amazing prices on edibles huge double dose brownies for 11 bucks anywhere else they are tiny and 25 to 30