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Home Center Department Store KY #2
1148 S 4th St, Louisville, KY 40203, United States
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Home Center Department Store KY #2
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Sa
Review №1

I wish I could give no stars. We payed for new furniture upfront nearly $4000. We received the wrong couch. We were missing items and had to make several trips back to get more items we realized they scammed us out of. And to make it worse, the worst part of this whole experience is when I went to receive an item they once again forgot, I took it home and a HUGE roach (like 2 -3 inches long) crawled out! Who is paying $4000 for a roach infestation. They offered me a $50 credit and nothing else. Please don’t shop here. The stuff is really cute which is why we went, but the customer service and process of making sure they actually gave you what they paid for us not worth it. Especially the roaches they are giving out. Hopefully that alone deters you enough.

Mi
Review №2

Very very nice furniture and also other products got to check out a bedroom suite.

Sa
Review №3

I went there for the fist time today with a couple friends. Its in the building where the old Winn Dixie used to be. They carry just about anything you need for your home or apt. Prices are competative and their employees very nice. They keep the store nice and clean.

Ch
Review №4

I went to the 4th street store to buy chairs. I noticed some were on clearance for $29.99. All 4 different sets lined up back to back. When I went to purchase 1 set of them a lady came over and said these are $299 each. I said Ok I will get the ones with the sign that says $29.99. I was then told Those are fine bring them up front. After bringing them up front I found out even with the sign they were $199 each. After saying I would just go somewhere else she said she would charge me $49.99 each. I told her that I only wanted to spend $70 on chairs. Then she told me the ones next to the ones with the sign were 29.99 but no others. Most legitimate stores would honor the store pricing. I will not be shopping here anymore.

Da
Review №5

A great store, where you find everything you need at one stop shop. Finance they have available, for 90days same as cash and no credit needed, where if you have good credit they have up to a year same as cash. Wonderful merchandise and great quality. Customer service is great too available in Spanish and Arabic too. I love shopping there!!

Do
Review №6

Great store,great items,clean store, wonderful parking close to the door.I loved that they had so many colored curtains,shower curtains,bathroom rugs to pick from.I love the shower curtain liner I bought it was hotel style and was the very thick type.I really like the rack I bought that you can hang socks,wash cloths to dry,etc.I also bought my son a awesome outdoor rug that has guitars on it and wasvery colorful and awesome looking.I also bought my son a very nice umbrella that looked really nice with wooden handles.My cashier Fatima was inviting,helpful and friendly.I will be back soon with my daughter to show her all the great things this store has to offer.Dorothy StoneMay 2001

Je
Review №7

I think this place is great. I like the prices and selection. Its the kind of place where I go in for one thing, like a shower curtain or bed pillow, and wind up spending 45 minutes finding things I never knew I needed! The staff is always friendly.

ro
Review №8

Cashier Fatimi .... 10 stars. . First time we stopped in this store it has a little of everything....the cute little cashier was so friendly and very helpful.. .. we bought a few things but the cashier.. was our high light.. of the visit. So cheerful... we need more cashiers like her. Thanks Fatimi. Your the best...thanks again for your help..... .. Ronnie

D
Review №9

I had experience today at the Home Center Department Store. The sales person, Jacob, was super customer friendly. I highly recommend this store. They have an excellent inventory of home decor

Be
Review №10

Well who ever designed your website should be fired. Ive been in your stores and your stores are packed wall to wall with a lot of nice things. But now Im not able to walk any great distance threw any store. So now I depend on shopping on the net. So tried using yours and very limited product on there. I typed in childrens area rug and your site shows me fire places and kitchen tables everything else but a rug. I just wished you had a better website that was easy to use and if I type in lamps I should get lamps if I type in vases I get vases not couches. Thanks and hope you get a better web designer.

O'
Review №11

Ready..get cash....go.. bins full of stuff kitchen..living room..bedroom..kids stuff .collectables..its like a scavenger hunt where you save. Also find a treasure chest and win 100.00 coupon! Better than playing lotto.

ca
Review №12

China was helping us, she was super super nice and helpful. We did buy a dining table and thanks to her we got the color we wanted. She’s cuban just like us so it was really nice to speak Spanish w/ her. Overall great experience, there was lots of furniture to choose from.

Kh
Review №13

Jacob Was So Wonderful. I Walked In And He Greeted Me With A Very Wonderful Approach & Helped Me Get What I Needed With A lot Of Patience.. I Would Give Him 10 Stars If I Could. Thank You. You Were Very Awesome.

ki
Review №14

The 4th st location is horrible!!!! I ordered a twin size mattress it was delivered ripped. They said they would exchange it out the same day and didn’t. The next day they brought the wrong mattress. I was promised correct mattress on the third day and it wasn’t delivered nor a phone call as to why!!! I won’t purchase from that location ever again.

Po
Review №15

Jacob was amazing. He helped me walk out with exactly what I was looking for. This is my second purchase with the Home Center and I will shop with them again in the future.

Le
Review №16

I went to home center today to find me a bed and all Mr Jacob came to the door and help me in I was in a wheelchair and he also became a real nice sales person sold me a nice bed I just want to say that this store do have good workers in here and that Mr Jacob was very nice and respectful to his address thank you very much

Ma
Review №17

I am from Kentucky, Lexington, they came to me on several sites because I am commenting on the furniture that I have bought has a lot of defects and will come to me again. They received me the best reception until they got the money and then I bought the furniture, but the surprise happened that there were defects that needed to be repaired and I was I called to exchange it or return it, but to no avail, but after that they were not responding to any call and until now the goods need repair because from the first week they have been damaged, so they have no conscience or morals, they have caused the whole family to despair and distrust, especially since we bought furniture for the new home and it was a surprise Until now, they are indifferent, neither to suspending nor criticizing nor submitting a complaint ...And they deducted some of the money for the purchases when we wanted to return it due to a defect in it so that they do not allow us to express our opinion, which forced us to evaluate their bad way of dealing

Ar
Review №18

I love this store 😍Thanks Jacob for all your help, you are so patient and nice😊

Je
Review №19

The customer service at this store is awesome! Ive shopped here multiple times and theyre always very helpful and friendly. I bought a bed, mattress, night stands, chest, a rug and other décor items from this store and I am pleased with all of them. Theyre always bringing in new items as well. Love this store!💜

Da
Review №20

If you have things getting delivered plan on just staying home the entire day to wait on them. Even long after regular business hours. You never know when they will arrive and they won’t tell you. Also, they call and say we are five minutes away or on your street. They do not call 30 minutes in advance or and hour ahead.

Mo
Review №21

Great Prices Great Selections on ALOT. So much I couldnt do the walking.

Ms
Review №22

Hana was awesome I went in for dish soap and purchased a dresser in no time with delivery the next day I love this place always kind and nice people

Ja
Review №23

Hana was greatly helpful to me. Everyone come get your furniture from her. Great lady. Tintman highly recommends.

An
Review №24

China was awesome! She walked around the store with me and made sure that I had everything that I needed! We will be back!🙂

Mo
Review №25

Jacob is one of the most thorough sales man that i have ever dealt with i have purchased several items with his help

On
Review №26

Hana has excellent customer service skills. I thank you and appreciate your help.

Ke
Review №27

Loved the store furniture was very beautiful and taken care of and Ms. China was very helpful and would definitely recommend others to the store for future.

De
Review №28

Jacob was Awesome assisting me, he also was very honest with me with each and every question !! Thank you Jacob 😊

Sh
Review №29

Lots of things. They have what youre looking for plus some. Reasonable prices. Very polite employees.

An
Review №30

I was looking for a blue center piece for my table but I didnt find it. I did purchase a few other products. The store a little pricey

Je
Review №31

Juliet is very nice & helpful!!!! Her store has a great selection of furniture& wonderful prices! Thank you, Juliet, will definitely come back!😊👍

Te
Review №32

I am a huge fan of all locations! The variety and quality of merchandise as well as helpful staff make every experience feel less like shopping and more of a get together of friends. I love coming by to browse or purchase! Highly recommended!!

nu
Review №33

They have everything you need for the home, wonderful selections. Customer service is great. Great place to shop.

Wa
Review №34

I loved their labor day sale

Na
Review №35

Jacob was a great employee I’ve been to home center multiple for different things and always have a great outcome and time with the workers but Jacob is by far the best he has great energy

Al
Review №36

Jacob was friendly and knowledgeable. Fast service

Sa
Review №37

Nice furniture but they have roaches

Kh
Review №38

The staff is very helpful and the prices are great. The quality of the furniture is nice, if you take care of it, it will last.

De
Review №39

Im the cashier there on 4th and Oak awesome place to shop for household items and furniture we also have layaway and financial programs come check the location out you wont be disappointed

To
Review №40

Purchased Washer and a Dryer was listed as New got delivered Used ! washer didn’t work and it was wrong dryer. Home center came and got merchandise offered store credit. Didn’t see anything I wanted at the time but store manager still wants to have me pay $1,000 for said store credit ( When they HAVE the merchandise). In other words MAKING me shop with them! I have no merchandise received absolute terrible customer service but I’m supposed to pay $1,000 and come back for future business? LolThey in fact put the dryer right back on the floor for resale the next day, very shameless business practices to say the least. YOU CANT FORCE CUSTOMERS TO SHOP WITH YOU! Every business in retail wants to be Walmart or Amazon it starts with CUSTOMER SERVICE!!!

Bl
Review №41

Jacob, sales assoc was very helpful with getting our purchase together, really pleasant.

De
Review №42

Alex did a great job and gave me very fair prices

Ch
Review №43

Love it!! Great product n great prices. Lots of stuff for bathroom. Smock uniforms. Furniture

Sh
Review №44

Jacob was helpful and patient as well as honest with us. Seemed to go out of his way to meet our needs. Thanks

al
Review №45

I like the store and it has good Furniture and it cheap and this nice lady name china help us buy bed good place would recommend

De
Review №46

Good stuff for home decor

Ti
Review №47

Jacob and Hannah were both very courteous and very helpful, really appreciate the service

Br
Review №48

Wow! What an awesome store to have in Old Lou.. I love the variety of merchandise of they that carry.. I think I found my new fave store! ❤️💜

Le
Review №49

Our Sales representative was China . She did an amazing job explaining everything and giving us our best options 👍

Ta
Review №50

Alex was soo great! Great customer service!

Pa
Review №51

This store has the most beautiful furniture Ive seen in a long time. If you have not been; GO!!!YOU WILL REALLY LOVE WHAT YOU SEE AND BUY. I GIVE THIS STORE 10 STARS!!!!

La
Review №52

Lots of variety. Very fully stocked. Beautiful pieces.

JA
Review №53

It was Great! Employee named Mary was a big help, cashier was pleasant when you walked thru the doors and at checkout, definitely will be going back

Ch
Review №54

Juliet in downtown home center is greeting guests and helping us find stuff and makes buying process easy.

ja
Review №55

Quiet... not too busy. Convenient.

Ro
Review №56

Great store la China gave us great service

Qu
Review №57

Jacob the associate was amazing, helped us out immediately . Great customer service !

Ja
Review №58

Jacob helped me SOOOOOOO MUCH THANK YOU JACOB I LOOOOOOVE MY FURNITURE😍😍😍😘

Ca
Review №59

Nice experience, nice people, tnks China four you helping🙂

Fa
Review №60

Great service!! Love Juliet she helped ALOT and was always ready to assist and explain!!!

Tr
Review №61

Nice service, Jacob has great customer service i enjoyed shopping at there store

Ki
Review №62

Used to be good but now they have a little clientele they are raising prices ecspsecially on the cheapest items.

Fa
Review №63

Great store, Excellent customer service. 100% recommended

De
Review №64

Store has alot of very unique and beautiful items.

My
Review №65

When I got my bedroom set ! MISSING MIRROR !! I’ve had this set since JUNE, here it is APRIL still NO MIRROR !! Called & since covid they haven’t gotten mirror ! PLUS VERY CHEAP WOOD, they had to come back to replace the wood !! I DONT RECOMMEND !!

is
Review №66

Jacob is awesome person highly recommended 👌

Ab
Review №67

Theres pretty stuff ready to help you 😉

ro
Review №68

Love shopping at the Home center they have a little bit of everything

Ch
Review №69

Chnai she is helpful she did great thanks

Th
Review №70

Jacob Best Sale Man At Homecenter

Ti
Review №71

I Absolutely love this store. The customer service is spectacular! The variety of products are of great quality and very reasonably priced. I really wish they would open a location closer to 3rd & New Cut where I live.

DL
Review №72

Juliet i give her 5 stars she was really nice and professional.

Na
Review №73

Juliet was so helpful for me and I can recommend her to anyone.

Ke
Review №74

Selection is nice, customer service is poor at best, you dont approach a customer with What do you want ? Should sound something like, Welcome to Home Center, how may I help you ?Fix the customer service aspect !!!

Ha
Review №75

Shout out to jacob he was a great employee

Vo
Review №76

Nice store...You can BLING your WHOLE house out @ this store

De
Review №77

Go see Jacob he’s really good!

Li
Review №78

I really enjoyed the customer service year it was spectacular

ma
Review №79

I was pleasantly surprised. The store had pretty good prices on most items and some high prices on others. And when I checked out they took another 20% off! Not bad, eh?! I found a number of household items of quality at prices competitive with the nearby Family Dollar. I would recommend this unusual store to anyone. They are like a small, kind of ethnic K-Mart.

Jo
Review №80

China was a great help! Cant wait to pick my bed up

Jo
Review №81

They have everything one needs. As tastes are concerned, some will like what they have and some will not like what they have. But for the price and convince one cant go wrong shopping here. To be quite honest, I like household products, the cleaning products, and bath products they offer. Save money and a long bus ride - shop here.

ti
Review №82

Juliet was great and passionate about helping me find what I need.

an
Review №83

Gina was a great floor person who was very informative and knowledgeable..thanks Gina

La
Review №84

Love the different things u can get for a low price.

Da
Review №85

Beautiful furniture. Polite employees.

An
Review №86

Jacob is a amazing worker with good customer service

Sh
Review №87

Put furniture in layaway in March. Covid happened. Part of my furniture that made it to the store was damaged. Had to change out color of bedroom suite.They damaged one of the kitchen chairs while putting together. It’s September almost October and still waiting on couch and loveseat and coffee table but end table did not get damaged. Found out last week they don’t make the coffee table anymore so I have an end table with no coffee table.They was also going to charge us a delivery charge again.....Was told the furniture was all there when we put in layaway.... hmmm I guess someone paid up front so they ended up with our furniture.....Yes nice people and nice store.When customers purchase things and pay for them you expect to get what you paid for.I think it’s time to figure out the next step......Do NOT put anything in layaway.....you’ll never receive it.

Ka
Review №88

Went in & got help from china she was great at her job

Ca
Review №89

Good place to shop for your home if you dont have a lot of money.

Su
Review №90

It was such a huge store in a small place!! They had so many items that I couldnt fully look at them all. I have to go back!! It was GREAT! Friendly helpful staff and amazing prices! Wonderful store!!

Bi
Review №91

Very nice place to visit some really eclectic stuff to look at. This type of store is needed in that part of town nice people give it a look and check it out youll enjoy just strolling through the store.

Eu
Review №92

Great store great prices! Come see Juliet!

Da
Review №93

We had a great experience all around. Staff was friendly and helpful. We got a great deal and delivery was in less than 24 hours. When the couch we received had a tear in the fabric, we call and submitted. Within the hour, they had removed the damaged and replaced it. We will be recommending them to friends and we are thankful for their willingness to make things right!

me
Review №94

Incredible service from Ms. china one of the best workers their!!!

Mi
Review №95

Jacob is and excellent sales man

Mo
Review №96

They have bad service and also the goods are very bad because they are directly breakable and ruinable

Ba
Review №97

My friend found everything in the store she wanted. They sell furniture and everything else you need to make your house a home.

pa
Review №98

Juliet you good to help us today in our issues with financial company.

Fa
Review №99

I love this place! They have everything super affordable. Employees are wonderfully polite. Recently bought a great charger cord from this place as my old one was slowly charging my phone. So satisfied I went back and bought a spare of the same kind.

Br
Review №100

I had a good buy with Jacob!

Information
100 Photos
100 Comments
4.2 Rating
  • Address:1148 S 4th St, Louisville, KY 40203, United States
  • Site:https://homecenterky.com/
  • Phone:+1 502-384-5385
Categories
  • Department store
  • Furniture accessories
Working hours
  • Monday:9AM–7PM
  • Tuesday:9AM–7PM
  • Wednesday:9AM–7PM
  • Thursday:9AM–7PM
  • Friday:9AM–7PM
  • Saturday:9AM–7PM
  • Sunday:10AM–7PM
Service options
  • Delivery:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
  • Same-day delivery:Yes
Health & safety
  • Mask required:Yes
  • Staff wear masks:Yes
  • Staff get temperature checks:Yes
  • Staff required to disinfect surfaces between visits:Yes
  • Safety dividers at checkout:Yes
Highlights
  • Active military discounts:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Amenities
  • Public restroom:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
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