Came in with my husbands card to buy myself a little gift. Was denied the ability to purchase due to the fact that my ID doesnt match the debit card. Im sure they are losing a lot of business this way, Ive never had a problem using my husbands card before. Guess Ill take my business back to Amazon.
Expected the worst. Pleasantly surprised. I dont know if the women usually featured in these reviews has been shown the door or I was just lucky she wasnt there. The young lady I did see, greeted me instantly and was courteous. The store was clean, well light and well stocked. Wil shop here again.
Went in on a time crunch last weekend (first time patron at an Adam & Eve)... I was welcomed in and told to let them know if I needed any help. There was an employee standing in front of the counter, and two behind. I quickly stopped and stated (unfortunately vague) what I was looking for. The two older female employees began to laugh at me loudly to one another, exclaiming how broad of category I mentioned. I stopped; immediately embarrassed and flustered. It took every thing in me not to walk out; I should’ve. The younger employee, behind the counter, approached me and was helpful in pointing me in the right direction. She opened a few boxes for me and I apologized for being in a hurry. She was very kind and told me not to worry about it. Here’s the thing, I used to manage an adult store; successfully. NEVER once did myself or my employees express such rude and unprofessional behavior. It was unacceptable, and I will not be returning. On another note, there were at least ten patrons in the store, with three employees working, all of which stayed at the counter, I can only hope your profit exceeds your loss.
Wow! Im editing my review of Adam & Eve. It was an inappropriate review I left previously and I apologize for any lingering ideas I may have left for readers interested in making plans for visiting this great store. I want to apologize to the young lady assisting me. A great staff with great service with great prices!!!
I know any retail store has watch for shoplifter s but this woman followed me around the store the whole time I was there. It made me uncomfortable and I left. It cost them a sale because I was planning on buying something. I wont come back, ever
I’ve never had a bad experience at this location until today, the store clerk was extremely rude! Huffed and puffed when I got out of my car because “she waited for me for 40 minutes and I decided to come in while she was outside smoking” and she verbally stated this to me as I walked in. Mind you I was waiting on an important phone call and didn’t wish to be rude in the store! She continued to be very unfriendly while I was inside. I’ve always had wonderful service at this location and felt like this was absolutely unacceptable behavior! I will choose a different location to go to from now on....I was at the store 02/25/19 at 4:15.
Rude and disrespectful, the staff seems weirdly judgmental for a sex toy shop? I felt uncomfortable and will not be returning.
My fiance and I came in because we were in town on vacation. As soon as we stepped in the store a short lady with short hair immediately started to follow us around making me uncomfortable. Since she was with us every step of the way I politely asked if there was a restroom available. I never in my life have been told nope with such hostility and rudeness. We immediately left. After looking at the reviews it seems to be the same employee costing this establishment quite a bit of revenue due to her attitude. I will never recommend this place due to this womans demeanor!
The shorter woman with brown hair and a blonde streak in it that works here was very rude. When we first came in I tried to greet her and ask her how she was and she barely responded and gave me and my boyfriend dirty looks. We had been to this store before and the two women that were working were very polite and helped me when I was buying lingerie. This woman was EXTREMELY unwelcoming and followed us around the whole store giving us dirty looks as if we were going to steal or something. She fidgeted with boxes on a wall when we were looking at toys but wasn’t actually doing anything with them I think just trying to make it look like she was. I was excited to come to come back here but we left only a few minutes after entering because she made us so uncomfortable.
Racist employees and management. I will NEVER buy any of their products EVER again. If I could give this place a double negative zero rating, I would.
The staff are very polite and helpful, but stay out of your hair when you don’t need them.
Is there a zero star option? Literally just left here and am pretty annoyed and upset with how the shorter lady working there was towards my boyfriend & I. She was eyeing us and kinda following us around the whole time. We were the only people in the store at the time. We were followed into the DVD section as she talked to herself about the shelving. My boyfriend and I just continued shopping around her. Then she left and was hanging around the entrance to the DVD section. I pulled a DVD off of a shelf and with absolutely no delay or hesitation I was immediately greeted with her saying “please don’t open the boxes” in a rude tone and she quickly walked back towards us to see what we were doing. ?? This was my first time ever in an Adam & Eve store & I won’t be back. I’ve never been followed around a store like that & it doesn’t seem to be a good strategy for keeping customers around.
Our first time visiting this store and couldnt believe how courteous and helpful the staff was. And such a wide assortment of merchandise. We will certainly be returning. 9/7/18
I can see why this place gets such bad reviews. All I did was call about a job posting and the person acted like I was taking up her time. Bad attitude and impolite greeting. Dont think I want work there let alone shop there.
Me and my gf went in and there was this short women at the front, didn’t greet, looked very unpleased, was rude to us because we asked a simple question, what’s up with her?
Sales woman was not nice at all will not ship there again