Had a wonderful experience working with Napleton Mercedes Benz. Found our vehicle online, and Luis Peña went above and beyond making sure our “virtual” shopping experience went flawlessly. Values and numbers discussed over the phone were exact and upfront when we arrived at the dealership. I appreciate the simplicity and honesty of the entire sales/finance team. Will definitely be purchasing a second car from Napelton in the near future. Thanks!

The salesman and receptionist were very professional. But the car that they had for sale was running on 4 and 1/2 cylinders and the check engine light was flashing. You dont put a car like that up for sale you fix it first.

Spoke with a little guy by the name of Alex and ended up buying a 2011 Chevy Cruze Eco for $8,000 (was 6,000 before taxes and fees) on 3/8/2021 around 8pm. Car sounded and ran great. I got it home and within 24 hours there was a tick going on under the hood. Did some investigating and found out more than likely it was a lifter going out. Called them back to see what they could do to help seeing as I just purchased the vehicle from them and was told there was nothing they could do. Sold as is. Said their mechanic said the car checked out when obviously it didnt. Would not recommend anybody to go here unless you want the obvious run around. Shouldve just bought a beater and fixed it up for the price I paid and the horrible service.

Always an amazing experience! Gary is the best!

My daughter and I went to test drive a used vehicle that was advertised to be in great condition which was not the case. We made about 2 blocks before the car started making rattling noises and idled very hard. During a short test drive it died on us 3 times! The vehicle is not safe and should not be listed for sale to any unsuspecting consumer to waste their money.

Worked with Asim Turkes on the trade in value for my used Audi S4. He was very knowledgeable and made me feel like family. 5 stars for all the help and will for sure be asking for him on my next purchase. Thank you.

I recently purchased a used vehicle from Napleton Auto Group and found it to be a positive experience. Justin was a pleasure to work with: relaxed, friendly, knowledgable and reasonably open. I never felt pressured or sensed any games. Even the F&I office was no pressure. I’m satisfied with the deal we made and quite pleased with the overall experience; I wouldn’t hesitate to refer anyone to Napleton Auto Group.

I don’t usually leave reviews but felt like I should for Nick and John. They were both very helpful and easy to work with. Buying our Odyssey from them was a great experience.

Our experience in buying a used car here at Napleton was a true pleasure. Eddie our salesperson was helpful and non- pressuring. He did everything he could to make sure we were satisfied with our purchase. We were pleased with price we paid, but even more important than that, we appreciated the way we were treated even more!

Won’t go back. Typical car salesman minus the gold chain.

Recently purchased a pre owned car from Anthony. Incredibly friendly and no pushy tactics. Every person I had contact with was great. Anthony was very responsive whenever I contacted him. The coversations were easy, not the exasperating kind you usually attribute with buying a car. There was a genuine effort to make this a good experience for me. It was truly the easiest car purchase Ive ever made. Kudos to Anthony and the entire staff in general.

Salesman, John Vang, did a fantastic job. He was well spoken, educated, and very honest when helping my wife and I select a car for our daughter. I highly recommend this company!

We purchased our new Accord Hybrid from Napletons recenty. They did not have the color that we wanted in stock. Usually this means about a six week wait. Our salesman John along with Jorge and Chris went right to work and found one within a week and it was ready to pick up. That was a great job by these gentlemen. They have earned our respect and our business in the future. Thanks again!

Had my 07 Honda Civic SI serviced her for a trans cable i provided and they installed it no problem. My shifts are now so smooth, Like slipperier then a hot stick of butter on a ear of corn. Thank you so much!!!!

This place was a complete DREAM, the whole staff was very professional as well as informative, I send a huge thank you to Natalie for following up with me and I would like to thank Jim Dwyer and Brandon Carter for there expertise in what they do, Excellent job to Napleton Auto Group, highly recommend this place

I had the opportunity to deal with Justin Reid as my salesman and he worked with me on everything to make the used car buying experience smooth. I will definitely recommend Napleton to anybody who asks.

Review posted here belonged to Napelton Auto Group. Moved it there.

I get great service from Cary Proper! He is awesome!

Prompt and complete service

Love this place got my last two. Cars 🚗 🚗from here

Very friendly

Never there

Like when the baby is ready to go to the 💯 🚗 💨 they know how to take care of your mobile trunk!