I have shopped at many Sherwin Williams paint stores. We stopped in the other day and we did not receive the service level we have received at other stores. We were the only people in the store. We are working on a very large project and the painters had stated Sherwin Williams is one of the paints they use. We are new to the area and stopped in to look at paint colors I did not feel the person working was interested in helping us. So we left the store.
Riverside Sherwin Williams Store is Fabulous!. Helpful, fast and friendly,Great quality paint and people
Very helpful, will shop there again. Just a little on the pricey side.
The young man working at the store was EXTREMELY knowledgeable and helpful- moreso than any help weve experienced at the usual home improvement box store. He knew all the products and could not only make recommendations- but wasnt shy to come out from behind the counter and show us what we need to make our painting project go better.
It is very unfortunate but I was at first happy with this stores service. I bought 10 gallons of paint from this store at one time. They offered to store it for me and pick it up whenever I needed it. Well the fist bulk of the paint was picked up in September. I had a few gallons left over so I called in to get a gallon of paint. I called in and asked for the color I wanted and explained to them I had it stored at the store. I was treated like I was someone trying to rip them off and they acted like they dont store the paint for customers.I was treated so horribly on the call I just hung up. I will get my last 2 gallon of paint but will never return to this store for anymore purchases. It was their suggestion for them to store it for me not that I requested this.
This the third time that I got the paint from this particular store because the manager Kathy knows her stuff. She always will treat you wright with a smile on her face. Very knowledgeable and accommodating. We need more people like her in the customer service businesses. The paint is always spot on and very high quality. This is my only store to go for paint products. Great selection of tools and equipment.
Like their paint a lot. They can match mostly anything. Thousands of colors to choose from, plus the do custom mixes. Pay for the good paint, you wont be disappointed. Covers better, lasts longer, cleans up easier. People working there are helpful and professional.
Great paint and very helpful staff.
Excellent customer service. Make ordering paint and picking up super easy
This location is so clean, friendly, and has great parking. I love the station they have with goodies :).
Helping us painters look good Kathy is a excellent manager making sure everything goes smoothly when purchasing and the mixing of the paint is always right on colors
The paint color selection is extensive, current, and well organized. Kathie, the Manager at the Rockford Sherwin-Williams on Riverside Dr., was incredibly helpful and assisted us in understanding how to better work with the color palettes to achieve the look we envisioned.
Best paint store in the area in my opinion. Good prices very helpful employees and great selection of products.
Great service and the paint is the best I’ve ever used!
Very helpful associate and a safe quiet environment
The paint quality is very good. Our rep was really fast!
Great staff that is right there to figure out your needs. There paint lasts forever.
Sure scrub it the best paint! A great value for the price!
Staff is very helpful, helped me decide on a color that was in the same color scheme as other rooms in my house.
The staff are always very helpful and the paint is high quality. Lots of variety of finishes and colors.
Customer service is great and helpful,but it’s the quality of the paint that I love.
Great selection, great help through a talented staff.
Kathy is the best manger. Awesome customer service.
Shannon, the manager is always friendly. Kathie knows her stuff when it comes to color matching.
They have quality, professional paints at reasonable prices.
Huge paint selection and there is always someone there right away to help, unlike home depot.
Very helpful staff
Great staff and store!
Best value for the price!
Excellent service.
Great staff
Very helpful staff
Prompt service, knowledgeable
Very helpful
Quality of paint