I had a great experience here, David was knowledgeable and got us exactly what we needed! The vanity we ordered came damaged and Ultimate bath offered me the options to send a completely new one or take a pretty generous discount on the item which I really appreciated. After ordering cabinets at Home Depot during a previous remodel It is easy to see the difference in customer service you get here. You get what you pay for and these guys know how to get you the product you need and pick up the phone when you have questions!

Two sales staff me as only one other customer. I was there for a good 30imites before one of them came to me, and that was only after that previous customer left. She was a bit helpful, but then the phone rang, and she was joking and chitchatting with whoever called. Left me standing there for another 20 minutes. I finally left. This wasn’t the first experience I had there. Will not go back. I have read reviews, and it said the same thing.The response from the owner who is the exact same response both times on those reviews.

Superb! Incredibly helpful and thorough! Wonderful experience.

Sure they have some things to look at. But as someone mentioned a couple weeks ago, they werent very interested in helping me. I was the only one in there and there were 3 of them. Hung around for about 20 or so min. I guess business is spectacular so they dont need to ask. Went to Frank Webb instead. They were very nice and helpful over there. Better selection too.

I had to go into the parts department on an errand for my husband yesterday. He kindly left me the piece that I needed to possibly replace with another. As I entered the parts department there were two guys just hanging out at the counter and another behind the counter. I was not approached or asked what I needed help with. So I stood there and initiated the reason for my visit. The guy that I explained my issue to blatantly laughed in my face and looked over at the other two guys to engage them in his humor. I was told that the wheel cant be reinvented!!! Talk about pompous comment! I took my part with me and I WILL NEVER step foot in this store again nor recommend them to any one needing help with a plumbing part.

Over 4, 000 square feet of bath displays. Caring the top brands from Kohler,BainUltra,Julien Kitchen sinks. Very well trained sales staff. Just a fun place to shop

Wow! Three workers, we were the only customers and not even a can I help you?The worst.

Very helpful, good customer service !