Awesome customer service. Love those guys
The store on 50th St. in Lubbock charged me three times what a small fuse was worth and then wouldnt take it back when it didnt work in my multimeter tester. I wont buy anything else from them.
Great help! Shout out to Joseph! They are knowledgeable and have the patients to make sure they get the parts you need. Ill definitely be back get other parts I need from them.
Had a Napa purchased alternator with lifetime warranty that went bad on my wife’s vehicle that I took in to be tested and exchanged, and I was denied the warranty because the alternator was giving 14V under a “load” so therefor it was “good”. When an alternator is under a load it only draws 12-13V so after 2 times of taking it off, testing it at Napa, being told it wasn’t the alternator causing my problem (I was told that it was possibly the computer then the second time I took it in I was told to check a fuse), and putting it back on the car. I decided to take my business to O’Reillys to buy a new alternator which resolved my charging issue after diagnosing the problem two times, car started working great again. I spoke to the manager after this and explained everything ONCE again about my alternator being bad only to be told that if I took it in a 3RD TIME they would have exchanged it. If someone was paying a mechanic how are they going to have the mechanic remove and install an alternator 3 times then get charged for those 3 TIMES by the mechanic to finally get Napa to cooperate with the warranty. But what do you expect from behind the counter mechanics. Parts guys I mean
Get ready for a laugh.This guy tried to tell me that you dont need to use the clutch to launch a manual drag car. I said, you cant just hold 5500 rpm and slam the thing into gear!Oh yes you can, there are ways, I used to build real drag cars, 6 second dragsters. In the 1/4 mile, not the 8th
Lots of various auto items. Clean. Well arranged.
Friendly people and great service! My car died and they got me back up and running in less than 20 minutes.
The wait was a bit long, but they had plenty of stock automobile items, worth the wait. Service is great.
They have just about anything you want for your car or truck.
My favor place to get parts. The crew are all helpful and friendly.
Jason, bob and randy take good care of me. recommend to all.
Quality parts at a reasonable price, this is not your chain store with idiots behind the counter
You need parts?? Well they have them here!! Go get you a part!
Very knowledgeable staff. were very helpful,
Outstanding service here. Very friendly
Great help from great people...
Good customer service
Arrived at 2 minutes until 6 (which was ostensibly closing time) and would not help. all I needed was a fuel filter!! old dude couldnt get out of there quick enough
Always friendly and knowledgeable
Very knowledgeable parts team.
Nice helpful people
Awesome parts great service
Good service
Great customer service.
Overpriced china
They had what i needed
High