Poor customer service...or shall I say NO customer service. Not one person working here said one single word to me. BUT when the not latino people walked in they suddenly could speak. What a shame. Far better places in town anyway. Wont come to this place ever again.
Such a great experience to walk around a look at each tree and the decorations. Staff is friendly and helpful. We happens to be there when Santa was there set up in the very back. Able to take own photos on phone. So many things to look at. Puts you in the Christmas spirit for sure. Ornaments, lights, stockings and so many things to buy.
Don’t trust this company to do what the say they will do. I called last year to have my trees sprayed this spring and was told I had to call back in the spring. I called over a month ago and they said they would spray them. They did not show up. I called and was given the run around saying they were out spraying but not to worry because they were going to spray. They never showed up and finally I spoke with Wayne Holland the owner and he assured me they would be out the next day. They never showed up. I called next day and left message and got a call from them saying they were coming out today. Well they did and the driver said it was too late to spray and that we missed the opportunity by just a day. He said if he sprayed it would cause double the amount of acorns to drop. I think Wayne should sell the business to someone that can provide the service people deserve. Holland Gardens is not anything like it used to be.
Holland Gardens is a fantastic place to obtain professional, quality service. The staff is EXTREMELY knowledgeable and takes the time to explain, explore options and make recommendations. I have been a patron of Holland Garden for years and I cannot recommend any place more highly. Great job!
Enjoyed the helpful, friendly atmosphere and good selections.
Excellent selection of Christmas collectibles and ornaments. It is a tradition I look forward to with my family every year. We all pick a new ornament and add it to our tree. Fun times.
They are the Best Place to get all of your Outdoor Stuff and Indoor Stuff too.
I was surprised! Have you ever been there? Today 9/24/2020, there is a small Halloween section for home decor and there is a full Christmas Winter Wonderland there for home decor. There are beautiful green and purple leaf cabbage to decorate your winter garden and trees are on sale!
I am not allowed to shop here because my disability after my service in the Army left me with severe COPD and exempt from the mask requirement as per GA29 and CDC guidelines. Mask or no entry. I took my business elsewhere and will not be returning.This actually cones as good news to me for every Christmas I always spent way over what I intended. Actually I should thank you.Good day.
I am so proud that Holland Gardens is a part of Lubbock because they truly represent our town! They are the nicest, kindest, most helpful people ever!! They let you browse without being pushy but if you need to know about something they are right there to answer! Nothing I have bought from here has ever died prematurely and they have some of the coolest veggies and fruits to grow!!!Haven’t been here for Christmas yet but heard it’s one of the most magical times the soul could ever have and I can’t wait!
Seriously… I went to return something that I was NOT happy with and I felt like I was being interrogated!!! If you’re not happy with something you shouldn’t question it!!! Then I was questioned if all the pieces were there as if you’re put it back on the shelf… NEVER AGAIN!!!
We spent a lot of money on Christmas lights here. We bought 188 LED lightbulbs got home to put them up and they actually only have us 161 light bulbs. We went back to the store and the guy simply said that happens sometimes and we had to REPAY for the 27 bulbs THEY shorted us. Awful experience.
Great service, quality, and selection for every season.
Is great has so many beautiful Santas and ornamentsI just love Holland Gardens
Really awesome store. One of those unique Lubbock stores thats been locally owned since its opened. And at Christmas time, they have free Santa pictures which the kids love.
I was impressed with the knowledge and helpfulness of the employees. Also, Holland gardens carries a large variety of natural and organic products for people that want to go that route. They were the only ones in Lubbock that had a liquid calcium magnesium product available. I would recommend this garden store above the other garden stores in Lubbock.
Quality plants, amazing decor, but the best part is how lovely Mr. & Mrs. Holland are!
AMAZING!!!! SO MUCH ❣️ LOVE N SUPPORT!!! LOVE YOU ANN CINDY SHIRLEY GAIL
Christmas Heaven! If you are visiting Lubbock stop by here. Its a store filled with Christmas trees which after loaded down with every ornament imaginable. Also some different and unique products.
Love this store at the holidays (which is the only time I go when Im in town to visit family). Such a fun and unique experience and the kids love walking around and taking it all in. We enjoy the selection of ornaments though some are a bit overpriced.
BEAUTIFUL FLOWERS, TREES,SHRUBS,VINES DECOR!!!!!! THE WHILE STORE IS TOO CUTE. AND THE PEOPLW AARE JUST AS AWESOME
Jennifer Davis was a great help in the plains apartment thank you very much
I really like this store. The staff is super nice and helpful! The only downside is they are kind of pricey !
It was pretty magical actually! My daughter was infatuated with everything. Awesome place. Great customer service!
This their was a lot less ornaments to chose from I go their every year with my family but they were missing a lot of stuff that they used to have for ex. The Beatles Tree
The best tree, shrub, plants anywhere! Expert and experienced personnel, courteous, helpful....Holland Gardens provides fantastic decorations and ideas whether its Halloween or the Christmas splendor that fills the store and the air for the holidays. The trees are dynomit! So beautiful with something for everyone. Merry Christmas and Happy New Year to all.
Beautiful merchandise....especially at Christmas but not handicap friendly as You can barely push a buggy thru them...I have to limit my shopping time there as I cannot safely maneuver my electric cart in there because they have so many beautiful displays so close together
Always nice selection and variety of Christmas items. Nice Jim Shore collection.
My first visit was last Saturday, May 19, it was wonderful. My green thumb, with the help of my best friend has gotten, greener. Great variety of plants and other lovely items for your garden
Great place for gardening merchandise and advice. Also have a great selection of Department 56 stuff
They had anything you could posable want for Christmas decoration I love this store its great
Always a great place to go when you need Christmas or lawn and garden
This place was great! The Hollands are very nice. James was really helpful, Im an out of state Gardener helping my boyfriend with his Lubbock yard and garden. I had a lot of questions about soils, pH, alklinity, and plant recommendations.
Best place for Christmas lights accessory s. Great buys!! Decor!! Gifts!!
The people that work there are not always the most helpful folks. But theyre not unfriendly either. The selection of grow stuff is pretty impressive for Lubbock or just in Texas for that matter... and its surprisingly affordable. If only they had a better selection of led lights. And one more thing... during Christmas decorating season dont even think about looking at grow stuff. They take all the grow stuff down and fill every square inch of that place with Christmas crap.
Over price, and rude staff
It was ok. Same Christmas stuff every year. Not much of a selection of tree toppers.
Lots of great stuff for the garden. So many displays but hard to find their stock on those things
I do most of my shopping there during spring and summer. Staff always seems to be very knowledgeable about fertilizers and feeding times. And what not to do. We have slightly different views on watering but thats ok.
Great plants! Great products! The majority are friendly and helpful.
They were closed
Holiday decorations are always so beautiful.
Horrible horrible horrible. I showed up at exactly 5:58 this evening. A woman walking out with a plant said, Oh sorry girls theyre closed. I said well surely not, I still got two minutes. I got to the door and the lady was locking it. They saw me running, they saw me trying my hardest to got there. No remorse whatsoever!
We found real roses here at a very nice price
Very nice place to go and very easy access from the street.
Excellent variety extremely knowledgeable staff
We absolutely LOVE Hollands! Ok so my husbands family had a tradition since he can remember their mother would take them here every year about Christmas time to pick out a tree ornament of their choosing with their name and year engraved. Me and my family were not as fortunate but not a reason to deny our daughter of the wonderful opportunity to do the same. 8 years weve done so with her and I absolutely LOVE just LOVE and look forward to doing this. Its not even so much the ornament but our Christmas wouldnt be the same if we didnt go and see the beautiful scenery they always display. Not to mention the santa clause always there for the kids at no cost, thats right NO COST and your allowed to take pictures on your cell or any device for that matter sure does beat south plains mall santa. Now weve never taken advantage of this, Im not sure I could actually tell you why but we oh so enjoy. I guess you could say its become our traditional as well. Hmp! I just now realized this! God bless America and bless you all as well. Give thanks to this beautiful country state city community and neighbors for we are all blessed to live in the greatest country on earth. Thats right if youre reading this know you are abundantly blessed for there is always someone in this world has it so much worse. Thanks Holland Garden for just being you!!!
Employees were so friendly and attentive, helping me find that one specific special Christmas ornament. thank you so much for your care.
It is the time of year to get your veggies and flowers out. Good selection of well cared for plants at Holland Gardens
Great seasonal clearance. Original prices seemed a little high.
Had a fantastic experience at Hollands Gardens,The employees were so helpfull and they knew exactly what they were talking about when I had questions,, this store is so much more than just plants and flowers.Ohhh boy did I just fall in love with this wonderful store, I most definitely will be coming here for all of my plants and yard needs.Thank you to the employees here at Holland Gardens,You all made my experience at yalls store a wonderful one.
High prices, healthy plants, vast selection
Not much selection for plants and everything else is a bit overpriced.
So nice. Rare findings
The nicest, most helpful and knowledgeable people! I will definitely go back!
Very poor selection for a plant store, but tons of Christmas decor. Was never greeted or helped by staff.
They have so many kinds of fertilizers, seeds, unique plants, and friendly staff. This is my go to nursery in Lubbock
Great selection of veggies at a great price!
Awesome Hydroponic superstore for this area. They have everything needed. You need to check this out👏👏👏
Great service and knowledgeable sales staff,great parking accommodations
Friendly and very helpful
Always great. Good help, clean environment, and peaceful.
Quite awesome if you like crowds.
Nice people. Long time Lubbock institution.
Unbelievable Christmas stuff. Wholly guacamole
Very unacommadating. DO NOT buy anything and expect to return it except for store credit. I bought a string of lights several years ago from Holland Gardens. I bought replacement bulbs from them and they would not work in in the string they sold me. They refused at return and would only give me a store credit. Shame on you Holland Gardens.
Love Christmas time here! We go every year for our Christmas ornaments!
Lady with the oxygen tank needs to check her attitude because that is no way to treat customers. My husband went in and it was a few minutes until closing and was told to get out of the store very rudely
Can get lost forever. Need more music tree items, like slide guitar.
My favorite garden shop in Lubbock. Very helpful staff.
This is a place that we love to go at Christmas. The smells and decorations always help us get into the spirit of things.
If you need items to polish or showcase anything for home landscape. Gotta a least check here.
Great after Christmas prices.
Beautiful place for your Christmas shopping
Too expensive.. Id rather shop elsewhere for better items
Very friendly and helpful staff
I can always depend on Holland Gardens to a swer my questions....
AAAAA GOOD...
Great friendly helpful place
Store hrs for Sunday are wrong. Waste of time.
Its magical.
Its absolutely amazing
Awesome Christmas Store!!!
Amazing ornaments
Cindy Pegues knows all about plants!
I went with my granddaughter she was amazed at all the trees. Staff was very friendly
Santa here is great!
Love it, like walking in to a wonderland
You can find anything here for lawn home Garden Christmas Halloween you name it theyve got it or can get it
Yikes ! Very expensive trees .... Well, everything was over priced.
Its always Christmas inside of Hollands Gardens !
Beautiful at Christmas
Very friendly staff.
Good place