This Starbucks provided excellent service. You can tell that their manager takes great care of this place. Fantastic customer service, and my drink was ready very quickly. If youre ever in the area, stop by this Starbucks!

Very efficient and made my drink to precise order with a smile. Great workers, especially the two young women who took care of me. Store was clean and orderly. Masks recommended, but not necessary. Service was fast.

Have to go to Whataburger to get a respectable straw. Your cups are plastic but straws are where you draw the line? Your paper straws are trash.

Super busy location but the employees were so kind and went out of their way to make my visit wonderful

I visit this location anytime I am running late and havent had time to prepare my own at home. It is best to get there right before opening at 5:30 am as the line get extremely long come later in the day. The staff are friendly and alot more chipper that I am at 5:30 in the morning. I highly recommend visiting.

Always a pleasure to stop and see these guys. They are fabulous

Waited 22 minutes for a plain cup of coffee. My husband was still waiting on his so we got his money back and left. My coffee was weak and very common. My husband got a better cup in 2 minutes and much cheaper down the road at a McDonalds. Never waste my money or my time at Starbucks again!!!

Long line in the drive thru, but going inside meant super fast service, from a friendly, attentive staff.

Friendly staff. Fast service. Nice coffee. Havent been here in forever and they still recognized me and greeted me by name! They have blonde espresso, nitro cold brew, an oven, and a drive thru. The managers are the sweetest people 💕.

Lines are always long! But we always get through fairly quickly

I order food and coffee and 10 min later we got the food but not the coffee. Just a simple cup of coffee - takes 10 sec . So no apologies nothing . I had to come and ask for after a while and they just said that they forgot . We were the only costumers at inside ?! What a short memory that got … but Starbucks not always really cares !

Great baristas! Friendly and knowledgeable. Order was right and delivered with a smile which seems rare anymore these days. Location is fine, but a little tricky when youre on the road and Northbound on US 59 if its busy.

They would have had 5⭐ until today. Ordered my usual frappucino but noticed immediately something was off. It was more liquid than normal and the whipped cream was flat. Went through drive thru so it wasnt until we were blocks away I discovered the whipped cream was sour. Shame on you the one who made it and the one who passed it on to me that they didnt notice something was wrong or they did notice and because it was rush hour, rather than remake it, they passed it to me anyway. Then he told me I had a free drink on my account. I was confused at this because I usually know if I have a free drink waiting but I said ok to it. It wasnt a free drink, it was stars rewards. I was at 312 trying to save to 400 and he used 150 on one drink. I dont know if he was new at this or what but it wasnt until after he cashed them in I realized what he was talking about. The proper way I have been asked in the pass is would you like to use your star rewards. Right now I still have the taste of sour whipped cream in my mouth. 🤮

The service here is always exceptional and the coffee/food is wonderful

They were great just like you would expect to be treated in a Starbucks. No issues here.

Just what I need for a long road trip. Got jacked up with the chi tea latte and added shots of blonde espresso.

Could use a time to clean the tables off,just about every table was dirty

Crazy long line but it ran quickly and no issues with my orders. Great job!

Fantastic service and staff. Mocha crumble is great choice.

I used to love Starbucks but now a Venti Mocha is nearly $6.00! NO INSIDE consumption which is completely ridiculous no that Texas is 100% open!Starbucks has always been overpriced but the drinks were good and the atmosphere inside was quiet and a nice place for an outside sales person to meet clients, make phone calls, or do paperwork.It appears that many businesses Luke Starbucks have gone away from indoor consumption not only due to the pandemic. It appears to be more profitable to provide carry out and drive thru only which is why folks like me no longer find Starbucks as appalling as it once was before the lockdown.Im probably having my last Starbucks drink until they go back to full service & stop price gouging!

Great drinks and service...but who thought about paper straws like I guess its better than plastic being thrown away, but the frickin straw just gets all soggy and rips like come on Starbucks you can do better than that.

Every time I go to Starbucks of Lufkin (which is at least weekly), I receive great customer service and my order is ALWAYS right!!!! Now, they have even learned my dog and get excited when they see him with me!!! Thank you, Starbucks of Lufkin!!!

Awesome!! great customer service!

The baristas are always in a good mood so that and coffee is always a great start to my mornings.

The Starbucks I go to is great and service is quick. However the run out of product quickly and its hard to get what I would like on some days.

I went about 30-20 minutes before closing and I just wanted on one drink. I was in my car behind a car that I thought was ordering but really it was just there so people don’t go through the drive thru. I hear a man yelling at me saying “they’re closed!”I work in food service! But i wish we get to close 30-20 minutes early then what their sign says.

Think I found a new favorite

Worst Starbucks ever. Always running out of ingredients, cups, or something. Hours are NEVER consistent.

Great service! They were accurate, fast, and very friendly!

Awesome drinks, friendly staff.

Hot coffee and fast service

Great customer service, in and out pleasant atmosphere.

Wife wanted Coffee,& Breakfast(Eggs),Drive Thru wasnt real busy,line moved quickly. Her order was correct. Will return

The line was wrapped around the parking lot when we got there. We had our coffee in 10 minutes. They were fully staffed and everyone was hard at work. The coffee was what anyone would expect at Starbucks.

They give u paper straws that fall apart in your mouth and If youre on the road than youll need about 10 of them

The fact that we waited at least 30 minutes being the only customer in the lobby is insane. And then our drinks were wrong. Its only gotten worse over time.. and we drive an hour for this stop.

Need to pick up coffee beans

It very reliable, the coffee is always good and the staff is always super nice. they’re usually busy so be prepared to wait just a little bit, however they’re always really good about getting people in and out fast.

We stop here in Lufkin for coffee and potty breaks between Shreveport and Houston. The people are nice, the service is great, the coffee is a good treat, and the bathrooms are clean.

Large variety of coffee and coffee related drinks and snacks

Best coffe n town

This is the 4th or 5th time I’ve come to this location in the middle of the day to find that they’re closing well before their posted closing time.

I love the white chocolate mocha Frappuccino.

Great service and usually fast too. They get slammed regularly and always manage to get through. Kudos to crew!!!!!

Lately they are taking to long I was in drive thru for more than 30 mn .

Lufkin starbucks rocks!

I ordered a tall ultra caramel frappuccino and I got a double chocolate chip frappuccino instead. How do you mix those two up? Plus the drink was not mixed well giving the drink a watery look to it.

Over price coffee...been years since Ive to one. Not much on their political views

The most over rated coffee Ive ever had.

Bautista was very cheery. My drink was superb 👌!

Greats Staff and Quick Service!!

Terrible, they couldnt get my drink right

Good atmosphere, friendly customer service and order was done well.

Decent Frappuccinos.

A great place to worship the bean

Kind and courteous staff!

This is exactly what I needed after surgery.

Very good atmosphere coffee tastes great like always

20210224 Hot Coffee, still premium price, still only mobile pickups.20210212 Hot coffee, premium price, no inside orders, only mobile pickup

Always so YUMMY!!😋

Always friendly and fast

Cashier in drive thru was awesome

Great place to get different coffees

Very pleasant experience. I ordered a medicine ball which was made to perfection. The person who took my order was friendly and quick. There was plenty of space for me to do some work and even though there was a ton of cars in the parking lot, the location had room to spare. Awesome Job!

Love it everytime

The line moved quickly through the drive thru. My drink was amazing!

Long line goes by fast

Busy, but worth the wait. My espresso is delicious!

Service is always exceptional as well as each product on the menu. I really enjoy the overall atmosphere. Its a nice cozy spot for me to be comfortable enough to complete my studies.

Early morning coffee and double bacon and egg biscuit sandwich. Friendly staff and well run.

Lufkin has the best service and best coffee.

Love me some Starbucks!

Had a great experience at this Starbucks.. the staff, at 5:30 AM and 9 AM, when I visited were extremely nice, courteous and accommodating. Didnt give me hard time about asking for milk when I asked for it, as it wasnt at the condiments counter. In fact they asked me if Id like it warm!? I have never been asked that before at a Starbucks!! As I took a moment to make up my mind the young gentleman insisted and asked the barista ladies to warm up some whole milk for me! I was really appreciative of their customer service.

Ive gone to two different start bucks in two different states and both places had put customer service. I didnt feel the warmth of the customer service. Or any polite service. And to many police officers crowding the place in the Oklahoma City and Lufkin Texas location.

The coffee is just so good, Im addicted to the Nitro Cold Brew. Yes! You should try it! ☕

Got an iced pumpkin spice latte at this location. It was awful!!! Tasted like they didn’t even add pumpkin spice.

Good customer service. Tried something different. Will be going back soon.

The staff are so rude. Every time I get a mobile order I have to stand at the counter for 10 minutes or more while they refuse to acknowledge me or offer to help me. Very frustrating. I don’t have this problem in other locations.

In the middle of whats going on the quality of service has not declined

Love starbucks!

On Monday Nov20.17 Around 11am I was very pleased with my visit here. Came in from out of town Richmond,Tx and was happy to see there was a Starbucks here. Where do I start, so when me and my daughter entered we were greeted and assisted right away. Our drinks came out promptly. I like that the employees were NOT a bunch of kids. The employees here were very kind and professional. I love the layout to this location, wish back home we had this much space at our Starbucks. Its very nice and clean.

Veronica is the best knows how to take care of business

No consistency in hours of operation.

Needs a bigger parking lot!

This is our meeting spot for my ex spouse and I to exchange our son. But also they have great green tea latte and frappes. I cant drink coffee but my daughter and ex tell me the coffee drinks are good here. Its clean with a nice outside area to sit if inside gets too crowded or noisy. The bathrooms are unisex and are clean. Staff Ive dealt with have been friendly.

Fairly large seating area, but the parking lot can become cramped easily. Came in and was greeted by the staff who ended up helping me make a selection. Very welcoming and when I went around 2:30 pm it was fairly quiet. Not too far from Angelina college so I can only assume it would make for a good study area.

Love there coffee

The best coffee ever!!!!!!! If u read and wanna try definitely do it!

Love this place.

Meh, when it comes down to it the coffee isnt anything to write home about. The focus is on pumpkin spice lattes not coffee. Prices dont match the quality. Also, due to the chain feel of the place there arent any points to give for originality or the local feel that a coffee shop is uniquely suited.

Love their Frappes. Favorite coffee place.

I like it here, great food & service. The service was very kind and attentive. It has a great interior.

Starbucks is losing ground in my opinion. It took them about 10 minutes to fill my order for a Latte. It is still my goto for road trip coffee but they dont really have any competition. If they did I would definitely try them. Their products are, for the most part, still very good.

Quality product with a very chill atmosphere. Drinks could be make a bit speedier but wait time is reasonable. Overall, a good place to buy drinks and socialize with friends anyday of the week:)

Always opens late and closes early.

Friendly and attentive staff. Quick with my order. Clean as usual.

Starbucks is taking social distancing very seriously and that is great!

Somehow this Starbucks is a cut above most of the ones out there. You can always get a shot of espresso at Starbucks that is reliably ok but the barista pulled an excellent shot for me. They got people through the line quickly which is nice when you are trying to grab something to eat and drink on the way to work.

I dont go to this location often as its farther from home. The barista was great and exceptionally friendly. Ill definitely start ordering from this location much more often. The drink also was delicious!

Good time buying a drink with my daughter.