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Lakeway Tire & Service
451 N Lhs Dr, Lumberton, TX 77657, United States
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Lakeway Tire & Service
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El
Review №1

If I where you Id avoid going to this shop. They dont properly rotate your tires all they do is move the front straight to the rear and the rear straight to the front instead of the proper rotation where the non drive tire is supposed to be crossed to the opposite drive wheel. They mark their oil changes for full synthetic oil at only 3000 to 5000 miles instead of the 7500 miles. Was very unsatisfied with the whole service

Ra
Review №2

Always a pleasure. Kind friendly fast service.

bo
Review №3

I chose this place due to the reviews on Google. I had some new tires shipped here from an online tire store, and this location was listed as one of their preferred locations. I set my appointment for early morning drop off. The morning of, I walk in, they cant find the tires. I called the day before to make sure they were there. After looking around the shop they finally locate them. I give them my key ask about a free alignment check which is pretty standard especially at other shops like Goodyear. The guy behind the counter says that will be 80$. I asked again just to make sure he understood what I was asking for, an alignment check, and not an actual alignment, he then states that the check is 40$ and the actual alignment is another 40$ or 80$ all together, which if I wasnt paying attention to what he said would have cost me 80$. I told him Goodyear will do the check for free with a new install. Mind you these tires already cost around $1600, so I just wanted to make sure the alignment was good. Its a new truck so I wasnt really concerned about it. Instead the guy behind the counter states, take it to Goodyear then. I asked them to refund my install price and I will. He said he can not do that and to talk to the online dealer is the only way that will happen. So basically this is just a nickel and dime shop. Its sad too. I wasnt asking for anything free, just check my alignment so I dont have to worry about the new tires going on and if it were bad I would gladly pay to have it fixed and if not, then Im on my way with my new tires they would have gained a customer for life seeing as this place is right down the road. Instead the horrible customer service and the nickel and dime treatment was enough to make sure I do not return here and Ill share that with anyone I know as well. The Goodyear store in Beaumont will install your tires, check your alignment, and give you a 3 page report on your front end. Please consider going there over this place. This is a rag tag shop where you will manage to get tires installed, but they will try to get any money out of you that they can. I have to believe that most of the reviews on here in regards to them are either fake or just people the know talking them up. Do yourself a favor and go to an established location. Even the other shop in Lumberton is way better than this place. To top it off, when I picked up my truck, its setting outside the shop with the windows down, key in the ignition, seats laid back like someone was sleeping in it. Walk in to check if anything is needed before I leave, no receipt given no break down on the installation, no communication at all. Got in my truck and left. Please do not use this place.

Tr
Review №4

Super friendly, Knowledgeable and fair prices. Brandon and the crew do great work. Highly recommended.

Br
Review №5

Been to this location several times for simple tire work and always left satisfied. Staff is nice and swift with work. Even take time to let you know if things were found needing attention. Will consider for future work.

Br
Review №6

Was great care at the place. Friendly people

Cr
Review №7

Fair and reasonable prices. Didnt feel ripped off and no trying to up sale on things I didnt need. Recommend this place to anyone needing service on their vehicle.

Da
Review №8

Friendly, knowledgeable staff. Competitive prices. SHOP LOCAL!!

Ca
Review №9

The employees here are very thorough with my needs and concerns. Extremely patient while I made my decision. I will highly recommend this establishment!

Se
Review №10

Great place been going there for years wont use any other tire shop

Ch
Review №11

Staff was professional and courteous they gave me a huge discount on getting muffler work very nice people they even talk to you when youre bored

Ro
Review №12

Had my calipers, rotors and pads changed. Took about an hour, was cheaper than the quote I was given. Work quality is top notch. Go there, support your local businesses.

Di
Review №13

I bought my tires here twice so far everything been great

Pa
Review №14

Good people. Excellent service!

Kr
Review №15

They fixed my battery cables fast and customer service is GREAT!

Ji
Review №16

Just want to give a big ole thank you and 5 gold stars 🏅🏅🏅🏅🏅to this fine establishment! Today they went above and beyond to help me out. I love this kind of home town establishment feel. Great service from the owner and his employees. Great experience, I now know why they have been there 16 yrs. and are still going strong!!

Ja
Review №17

They get you right in and taken care of very quickly which is unusual for anything automotive. I stopped by cause I needed a front end alignment, no appointment or anything and I was on my way 30 mins later😁👍

MI
Review №18

Great service, fast and accurate. Employees are friendly and extremely helpful.

Je
Review №19

Great service!

Ba
Review №20

Excellent service

Le
Review №21

Always good customer service.

Do
Review №22

They provided me with fast service. Checked out and fixed my tire, then looked up my information to see if I had purchased the tire there. Because I had, they did not charge me anything. Fantastic.

Jo
Review №23

Fast and friendly service. The MT tires I buy for my jeep are notoriously hard to balance but they always manage to get them right the first time. The jeep is riding smooth and tracking straight again!

Re
Review №24

Great service and prices

Jo
Review №25

Very friendly, inexpensive and much quicker service than expected. Would much rather bring my business here than any large commercial business. Thank you so much

Bo
Review №26

Unrivaled in every aspect; for instance, honesty, customer care, price & willingness to go out of their way to accommodate customers--regardless of the situation--including those rare, unfortunate circumstances that we find ourselves in from time to time. Friendly, helpful, knowledgeable & fast. Eagerly willing to do whatevers necessary to ensure that each customer receives the absolute highest level of satisfaction.

Mi
Review №27

Have been buying tires for more years than want to remember; which gives me the experience to make a good judgement. Lakeway and their people are by far the BEST tire dealer !! Fair price, good quality work, carry good product; and, treat the customer with consideration = NO BS, give honest advice and recommendations. Try them, you will see what I mean. If you have a problem with balancing the wheels, these folks are experts!

Se
Review №28

Great tires and service they fixed me up right

Ja
Review №29

Terrible customer service. If there was a 0 star rating i would give it. Save yourself some frustration and go to any of the other decent shops in the area. They tried to charge my girlfriend to take her spare out of her trunk and put it on the car when she didnt have enough money to have a flat repaired. I have worked in shops and dealerships for over 5 years and I can tell you that this something that is never charged for in any other shops and that is a verifiable fact. Definitely seams pretty shady to me. As far as Im concerned the guy behind the counter was just being lazy and didnt want to deal with it or thought maybe he could pocket the money. Either way its common custom in the automotive industry to help out women and elderly. Lakeway apparently doesnt have time for that. Also dont even think about ordering tires from here. I was attempting to price a set of tires not long ago, so I called lakeway tire, a guy named Brandon answered. I gave him the size I was looking for and expected there to be a moment where he searched his computer database for available tires. Instead Brandon immediately responds with man I cant get anything like that. As if he has the entire list of tire sizes available to order memorized. Once again it seams like these guys simply dont want to work. I dont blame them, they probably get paid salary or hourly and have no reason to actually work for their money.

Jo
Review №30

I had a flat tire the other night. Another tire dealer had crossthreaded one of the lug nuts. I had to break it to get the tire off. I had to replace it as well as get the tire fix. This dealer got right on the job. The valve stim was bad and they replace the lug that was broken. It took them less than 30 minutes. They put the tire back on the car and put the spare back where it belonged. I did not even have to ask them.

Ch
Review №31

Brandon is always very polite and quick to help you out in any way possible!

Ba
Review №32

Frendly, fast, and efficient in dealing with me as always.

Ch
Review №33

Number one place to get your tire fixed in Lumberton in and out fast

Ja
Review №34

Nice people and good service

Ma
Review №35

Friendly fast service

Ch
Review №36

Very pleased with the service on my car. Nice associates as well. Service was quick.

Ke
Review №37

Brandon always takes care of me like I am his kid! Never little womans me. .....and will help you know when to replace what so if your brakes have a little bit more life he wont make you think youll die if you dont change them today! Always straight!

Da
Review №38

Randy Took Great Care Of Me And Explained The Issue Going On With My Car!.. GREAT Bunch Of Guys!!!

Jo
Review №39

I had some exhaust work done here, very fast service! Highly recommend this business.

ed
Review №40

Great place good prices

Da
Review №41

Always fast, explain things up front and professional!

Je
Review №42

Good company, wait times 100x better than walmart for tires, plus they have more services available.

Mc
Review №43

Had a flat 2 miles from this store and i didnt have a socket to take the lug nuts off my 4500 gmc to change the tire! I asked if they had a new one and they didnt so asked if they would bring a socket or big tire tool to remove lugs so it could be changed! They replied they didnt have rt size socket which i know that was some BS! But Evadale tire sent there rd side service over w a new tire and changed it! Thanks Evadale tire!

to
Review №44

Brandon is a well-rounded manager. Good people over there

Co
Review №45

Exceptional as always! keeping our family safe

Gr
Review №46

Love these guys and their prices.

Da
Review №47

Awesome customer service. Very competitive prices.

St
Review №48

Fast affordable good service.

Ni
Review №49

Theyre always friendly and very quick.

Su
Review №50

Fast, friendly service!

Jo
Review №51

Fast service nice people and they can do really big tires, thats something that a lot of other shops cannot do but it is almost twice the price as other shops

Qu
Review №52

Thanks for the A+ service!

bu
Review №53

Was very good and quick

Li
Review №54

My go to place for my auto needs. Convenient, and the staff is very friendly.

Dr
Review №55

Lakeway Tire is full of crooks. With Wyatt, the general manager, as the ring leader. His trick is to charge you for work you did not want to have done and, there is no way of knowing if they even did it or not. We agreed on a price before the work and after the price was nearly double. I would choose some where else if I were you.

Ja
Review №56

Their personal service, and respect for all that comes to them.

Le
Review №57

Great place, fair prices and knowledgeable employees!

De
Review №58

They try to fix your problem to get you back in the road as soon as they can and are honest and try to help even on prices if they when they know you are in a jam

Je
Review №59

Great job

Pa
Review №60

Friendly staff great staff

Ch
Review №61

Fast, courteous, professional, affordable service.

Fe
Review №62

Brandon and the crew were great!

Mo
Review №63

Good fast service

ed
Review №64

Always courteous, clean and fast service

Di
Review №65

Excellent service as always.

Ke
Review №66

Fast and friendly service.

Da
Review №67

Great business

Na
Review №68

Service was great and fast.

Be
Review №69

Excellent service, good hours

Ro
Review №70

Always great service

Ma
Review №71

Needed a lug.

Mi
Review №72

Honest and fast

D
Review №73

Worst customer service in SETX!

Eu
Review №74

Cool people

Ji
Review №75

Service is fast

Be
Review №76

Awesome job

Th
Review №77

Outstanding!

Je
Review №78

Great place

wa
Review №79

Great!!

Information
12 Photos
79 Comments
4.6 Rating
  • Address:451 N Lhs Dr, Lumberton, TX 77657, United States
  • Site:https://lakewaytire.com/
  • Phone:+1 409-755-0488
Categories
  • Tire shop
  • Auto repair shop
  • Brake shop
  • Oil change service
  • Wheel alignment service
Working hours
  • Monday:7:30AM–5PM
  • Tuesday:7:30AM–5PM
  • Wednesday:7:30AM–5PM
  • Thursday:7:30AM–5PM
  • Friday:7:30AM–5PM
  • Saturday:8AM–12PM
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
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