Great customer service, friendly and helpful staff, clean and inviting atmosphere. I was so nervous about getting my first pair of bifocals but the staff at TSO in Lumberton, TX were reassuring and caring every step of the way. Everything turned out beautiful.
TSO in Lumberton is awesome. Everybody I have dealt with has been kind, caring, and professional. The doctor adjusted my prescription to where I can now see clearly with my mono-vision contacts. I have been straining to see for the past 3 years and couldn’t understand why-after many trips to a former optometrist and many incorrect adjustments. I can’t say enough good things about TSO!! They are the best :).
The Dr and the staff are amazing. I was treated with kindness and understanding. I couldn’t decide what frames to choose and the sweet young lady( I’m sorry, I don’t know their names yet) picked out a pair that I love and fits perfectly. I am working into contacts and the Dr and the sweet dark haired young lady ( again, I apologize for not knowing names just yet) has been so sweet and patient.I highly recommend.
Good customer service, great choices in glasses and contacts.
Very good customer service, the ladies are very helpful.
Awesome staff and very good Dr. Looking forward to my next visit! Would highly recommend this office for your eye needs! Thank you Dr and staff!
Amazing doctor and staff. Great with kids, too.
Update: We had to go back in for repair and refitting of our glasses and it went very smoothly. Thank you for your great service!Not perfect but overall a very good experience with this business. I was always very happy with the TSO in Nacogdoches so called this one. They initially told me they didnt take my insurance, so I scheduled an appointment for myself and 3 children with the TSO in Beaumont on Dowlen. The Beaumont TSO forgot to write down the appointments for my 3 children and didnt do much to correct the problem after we had waited weeks for the appointment. I checked with my insurance and found out that the TSO did take my insurance so called again and got an appointment set up. Their emailed appointment reminder isnt fully accurate so make sure you keep up with your appointment date and time. Again, I am overall very happy with this location and with a few tweaks to their procedures, this could be an outstanding practice.
Great staff