The amazing team at Cedar Audiology is fantastic! Each of them cares deeply about helping people live better lives through improved hearing. They are experts in recommending solutions to help each person with their unique hearing needs, and work with each patient to be sure that everything is just right. The entire team is highly professional, with a caring, compassionate, and enthusiastic approach to what they do. Id give them 10 stars if I could!
I saw Helene who is as skilled as they come with respect to hearing issues. She’s a great listener, explains things very well, and obviously cares a great deal for her patients. Working with gearing aids requires enormous patience. She has that…and more!
Our whole family - I, my wife and our 2 daughters - have seen Lynn for years (actually, decades) and she has made tremendous differences in all our lives. Her professionalism and her skill are great! But its her personal concern that sets her apart. By listening to our individual problems, she tailors the hearing aid or settings to really solve the problems. It does cost more than buying the devices on line, but the quality of the care and the assurance that the hearing aids will have their maximum impact is well worth the cost!
I went to establish a baseline hearing assessment. They were on-time and very professional. I have minimal hearing loss and they didn’t try to talk me into anything. I will go back in the future if I feel there are any changes in my hearing.
Ive been a patient for over 20 years and the care and service is always outstanding. My life changed dramatically when I got my first pair of hearing aids and its been great ever since! Thank you to the entire Lyndhurst staff for taking such excellent care of me!
I was able to get an appointment very quickly. Helene is very kind and efficient. She knows exactly what to do and helps me very much with my hearing aids. I went to a big box store four years ago but Cedar Audiology has them beat by a million miles.I love my hearing aids.
Very helpful and professional. Discussed all details so I understood everything and how to work the hearing aid.
My audiologist Kimberly is awesome. Her patience, insight and willingness to address ALL of my concerns were paramount in my choice to move forward with the purchase of my hearing aids.My quality of life at home and at work has significantly improved. Thank You!!!
I needed a part for my hearing aid which was an old model. After not having the part Dr. Salzbrenner took the time to see if the part could be ordered which she was able to do. Now I dont have to figure out how I would be able to afford another pair. I highly recommend Cedar Audiology. They are friendly, caring and professional
What a difference my audiologist, Lynn Salzbrenner, has made in my life, and in my wife’s life! (I can hear infinitely better!.)I have been a patient of Lynn’s for many years and she has always been interested in how I experience my hearing impairment, how my aids are working, etc.This allows her to understand my needs best, and to make custom adjustments. Certainly she is a fabulous clinician, not just a dispenser of hearing aids!Her own abilities in “listening” are also very important in making appropriate plans for the hearing impaired. She has always explained things very well.My wife and I feel like a whole new world has opened up to us.Many thanks to her.James A.
It is always nice to follow up with Kim who has been my audiologist for more than 20 years. She has been a great troubleshooter for me. Thank you Cedar Audiology. Jim
I was well evaluated and the insights about my current hearing issues were very helpful. The guy five s well organized comfortable and calm. Very nice.
Getting hearing aids has given me confidence and security. Cedar Audiology worked with me in the most kind and professional manner.
The doctor was excellent at describing what she was going to do and what I needed to do. The test was easy and Im glad i did it.
Excellent patient follow up, superb communication and caring. The only place in the Cleveland area that I would recommend for hearing consultations. We tried other options for my mother who had resisted using hearing aids recommended by other specialists. Cedar Audiology found an option that was effective and acceptable to someone who values sound that seems natural, especially for listening to live music as well as conversations in busy setting with ambient background noise. It is a relief to be able to converse naturally with my mother again. We are all grateful to Cedar Audiology.
Practice and staff are:- Very knowledgeable and professional- Thorough and conscientious- Good listeners (no pun intended) and responsive to client needs- Eger to provide the best and most appropriate devices for the patient- Competent at a wide range of servicesI recommend Cedar Audiology without reservation.
Love Dr. Salzbrenner!! She always finds solutions to my hearing issues! The office is a friendly, professional environment. Every time I come in I have a very productive appointment. Staff is cordial and helpful. Very happy with my choice of Cedar Audiology!
I was very pleased with the courtesy and efficiency of the professionals at Cedar Audiology Associates. I was particularly grateful for their consideration of my physical limitations. Their follow up care is excellent. They are determined to see that my hearing with the hearing aids I purchased is close to perfect. Their location is very convenient and it is very easy to park and get into their office. They have been taking every possible measure to protect their patients and their staff during the pandemic. Helene, my audiologist, has been very kind and a delight to work with.
I met with Kim Gill in order to receive my first hearing aids. Kim was incredibly professional and had a set procedure for educating me about the use of my new hearing aids, how to change the volume and sound quality and other issues that I would need to know to properly use my new hearing aids. Aside from her professional attitude she was also very very friendly and made it an extremely enjoyable experience. I would highly recommend her to anyone who is experiencing hearing problems. She was great!Actually, Kim served both my husband and me and we were both delighted.
Ive been a patient of Cedar Audiology Associates for over ten years. In that time I have had the opportunity to see all of the audiologists in the practice. Consequently, I feel confident in saying that they are totally professional, knowledgeable, thorough, and always very helpful. In addition, the entire staff is patient, considerate, and friendly. If I could give them more stars, I certainly would!In addition, I would like to add that their protocols for Covid19 are very reassuring.
Got an appt. Promptly troubleshooted my hearing aid mrs levenfus diagnosed it as wax in my ear that she took out and solved the problem. Nice job!
My Mom was fitted for “customized” ear molds by Lynn Salzbrenner because she has difficulty getting her hearing aids in her ears, and they also fall out.We are waiting for the custom ear molds to come back, and will let you know how it goes!
I’ve been going to cedar audiologist for about 3 years ... and will continue my hearing test/aids with them... office staff is warm and friendly and caring... Dr Lynn has made me feel comfortable with my hearing loss... I have learned much from her.. THANK YOU!! for making me comfortable with my handicap... but helping me to overcome it!!
All three of the audiologists are great! They have taken time and interest in my hearing needs. I’ve been pleased with the care and concern they have shown me over the years. Thank you, Dr. Helene, Dr. Lynn and Dr. Kim.
Lynn is fantastic. She treated my late father so well, and I wouldnt go anywhere else
Always good experiences here. Right now the office is doing a great job of Covid management with only the briefest waiting time. Helene is great, very respectful, knowledgeable and efficient at the same time. Besides the in person visits, the staff is very helpful answering questions over the phone. Thank you for your good service.
Entire process well orchestrated by the ever capable maestro Dr K Gill....
Dr. Gill is a fabulous audiologist. Cordial, professional. A+++++++++
Cedar Audiology is the best place to go for hearing issues and other concerns about the ear. I’ve been seeing Helene for years and she is so skilled in all that she does. Very professional and kind. I would recommend this as a top notch place to go.
We had a fantastic experience here during the pandemic getting my mother fitted for new hearing aids. Lynn is a wonderful audiologist and came up with a solution for every road block we encountered during the process. Her followup via email is super fast and she even was able to modify some of my mothers hearing aid settings remotely which came in VERY handy during the pandemic. Highly recommend Lynn for her white glove service and great can do attitude!
I take my mother-in-law to Cedar Audiology and have been happier with them then with any other health care provider I use. We never wait long yet are never rushed out the door either. Everyone is thorough and pleasant and makes us feel that we are important to them.
I had a very good experience...the audiologist was knowledgeable and courteous, the representative that did the explanation was very thorough and the office staff was more than accommodating to my needs.
Being fitted for new hearing aids was a great pleasure. Every one there was just great! The Audiologist explained all details to me. My experience there was great!
The attention and concern taken to properly fit my needs was amazing! I had been elsewhere for years and didnt realize what a difference true professional knowledge and care could make. Thank you, Lynn!
I gave this 4 stars as there were some glitches in the program, but did manage to get the hearing portion done with some alterations on both our parts. I have been using Cedar Audiology since 1996 and have had wonderful experiences each and every time. Looking forward to the next 20 years!
As always Anna and Helene were wonderful. They are very patient friendly and are on top of the problem. I just want to thank them again
They are the best.Lin always helps me out I can hear again and lam grateful
This is my second set of hearing aids. My first audiologist was quite good. But Lynn was my idea of a top professional. On my first visit, she listened carefully to my needs while administering the usual audiology test. She then recommended a high quality product from Phonak. When I went home, I began to research the product and found that it indeed would meet my needs as described. Lynn and I shared several emails as I attempted to understand the new product better. Yesterday. Lynn delivered my Phonak Balero hearing aids. She spent an hour and a half carefully training me to use all the features. She is also meeting with me in 2 weeks to check out how it is working for me. I would highly recognize Lynn as the kind of audiologist anyone, of any age would enjoy working with.
All appreciate all the potion but the audiologist cause you to help me use his hearing aids on they are truly amazing but it’s time to move home to find out how to use the insufficient clean and she has really helped me do that thank you very
Everyone was professional and so helpful!
Lynn Salzbrenner is the consumate professional.Knowledgeable, organized, articulate, logical and pleasant to deal with. My highest compliment and recommendation.
Lynn is very knowledgeable. Really cares about you needs and concerns.
Industry-wide hearing aids are too expensive. Health insurance showed cover them. You can’t work in 99% of jobs and occupations if you can’t hear or at least understand spoken words and warning sounds. Most people who have hearing aids have them for that reason. Hearing loss is a major factor in isolation and depression, as well as cognitive decline. Hearing aids should be part of standard benefits. Cedar Audiology does what they can within their perimeters and their patient’s means. Extremely friendly and professional.
Wonderfully helpful and very friendly to my needs.
Anna and Dr Lynn are awesome. Appointments are always on time, friendly, and amazingly knowledgeable! I won’t go anywhere else!!!
Dr. Gill and staff are awesome! The Cedar Audiology team treated me like a family member which made the entire process stress free. Let the truth be known, vanity dominated my logic, it literally took years of denial, countless miscommunications and a gazillion repeat requests to accept the fact my hearing was less than good. In retrospect, I regret not finding Cedar Audiology years ago. My wife and work associates are also very appreciative.Sincerely,Doug P
I have been a patient of Cedar Audiology for a decade after the previous Audiology retired. Received a letter from them as a new patient.The staff are very friendly with a warm welcome, so professional and making certain you are happy and satisfied before existing their office.I was worried they might closed the office during the covid19 pandemic, but they didnt!!When having issues with feedback from the earmold(s), Helene would never give up on me knowing I was not happy with it. Helene made certain the feedbacks are eliminated before leaving her office. Shes so good, so wonderful and very understanding.Lynn is very friendly and would make the time to talk to you while waiting for your appointment. Anna certainly likes to make me smile. Kim is friendly, too.When people ask me where I get hearing aids from, or hearing aids batteries and/or issue with their earmolds. I refer them to Cedar Audiology along with the office phone number.The office location is so perfect and the parking lot is near the door.Communicating via email for appointments or any problems. Always response back quickly.I wish I could give them a 10 stars.I would recommend anyone, your friends, your loved ones to Cedar Audiology.
Everyone is always kind and considerate of the patients. They will help you whenever it’s possible.
Nice people. Very professional. Im happy.
I cannot recommend this clinic, and Dr. Kim Gill in particular, highly enough. I had previously utilized the Cleveland Clinic Audiology Department but became frustrated with their lack of interest in finding the best solution for me. By contrast Cedar Audiology focused like a laser on my specific hearing needs. As a result I feel my hearing has been restored as close to normal as possible. Don’t go anywhere else!
THEY HAVE AN EXPERIENCED AUDIOLOGIST THAT TESTED MY HEARING IN A SEALED CHAMBERAFTER THE TEST, A GRAPH WAS PRINTED SHOWING THE GOOD AND BAD PARTS OF MY HEARINGTHE LADY EXPLAINED THOSE TO MEIT IS OPTIONAL WHETHER I NEED A HEARING AID YET, SO...I CHOSE NOT TOSHE MADE A FOLLOWUP APPOINTMENTFOR 1 YEAR LATER
Audiologist was so helpful and patient.
Cedar Audiology really helped! Great service and great people!
The entire staff is always helpful and attentive to my needs! I travel a great distance because of the care provided.
Very friendly and thorough service. Glad a found them.
Dr. Kim Gill went over and above. I mentioned some of the issues I was having with my hearing aids and she immediately called the manufacturer and I guess my hearing aids had a firmware update which she installed while on the phone with the manufacturer and we believe will fix the issue. Only time will tell. Service over and above!!!Mark
This is by far the best place to get a hearing aid. Everybody in the office is as nice as can be, and the audiologist that helped me is so knowledgeable about everything. And so helpful!
Always a pleasure taking my Mom for her appointment with Kim Gill. Kim is patient, a good listener and provides options. I grade her with the highest score that may be obtained, 5 stars.
Helene Levenfus is simply terrific.
When I called, I got an immediate appointment. When I arrived, after filling out the requisite paperwork, I got seen immediately. The entire staff was professional and kind from start to finish. I have no qualms about recommending this site for anyone needing assistance with their hearing.
As always, Dr. Kimberly Gill explained everything clearly, and was efficient and helpful.
The best place to go for help with your hearing! Thoughtful, caring service with a smile. Always knowledgeable about the latest technology and very patient with my many questions. And I was very impressed that they had the skin color dye for the thin tube that goes in your ear, which they stocked up on when that company went out of business! A great product! Dr. Helene Levenfus is the best!
Wonderful service same day appointment
Needed to replace the tube to the ear of one of my Resound hearing aides that were purchased a year ago in Cincinnati. Quick service for the replacement and then adjusted the maximum level for both sides. Dr. Gell showed me how to clean the battery compartments. Great friendly, professional service for a first time customer.
I have been going to cedar Audiology for seven years and have always found them to be professional, thorough, friendly and responsive. Whenever I call needing an appointment, I can get one, often on the same day. They offer great care at reasonable cost.
Helene has assisted me with my hearing loss for 21 years and I have always been very happy. She has been fair, informative, kind and caring. She has recommended suitable hearing aides and followed up with fine tuning adjustments as necessary. Booking an appointment on short notice has always been easy. I can personally recommend Cedar Audiology to anyone with hearing loss.
My hearing loss was first treated almost 40 years ago. Since then I have moved about the country for employment and have had the experience of working with many audiologists, often people associated with prestigious institutions. Most were good. When I moved to Cleveland I went to a highly recommended service and was satisfied until I got new, very expensive, aids that didnt work for me. After many visits during which the audiologist kept saying that she didnt know what I meant by stark sound and other descriptions, she finally told me that my problem was psychological. I stopped using my new aids, thinking that the brand was not for me. Then someone recommended Cedar Audiology. The issue was fixed in an hours time and I used the aids with ease after that! Cedar Audiology is by far the best audiology office I have ever encountered. They are knowledgeable, caring and patient-centered. It is clear that their primary motivation is for the patients to hear better according to their needs and budgets. They are not there just to sell hearing aids. The audiologists also recommend other devices besides hearing aids when that seems like a good idea. I now have newer aids, an FM device for meetings and restaurants and a phone that works directly with my hearing aids. I have also become an advocate for the installation of induction loops for hearing aid wearers in public places. Cedar Audiology has one in their waiting room for people to try out! I highly recommend this place for quality and compassion.
Great as always.
Highly recommend. My husband had excessive ear wax build up. They found an appointment for us that fit his work schedule to get us in quickly and address the problem. Dr. Lynn is compassionate, patient, and kind. She stayed late to help my husband and explained her process. Thank you!
Dr. Kim, is the best. what a pleasure dealing with her. for many years I was at the Clinic and my hearing never got better. Dr. Kim evaluated me made some suggestions and I can now hear as well as anybody and maybe better.
Great service.
Traveling thru town with a hearing aid battery jammed in the wrong spot - I called and they found an opening within a couple of hours of my call. They fixed the problem in 15 mins. Very friendly and accommodating!
Personalized service provided by very knowledgeable professionals in a relaxed atmosphere with the needs of the client clearly identified and accurately addressed for both those new to hearing aids as well as longtime users . I highly recommend Cedar Audiology based on my 15 years experience with the staff.
Always a good experience!
I have been seeing Lynn Salzbrenner at Cedar Audiology for many years. She is extremely knowledgeable, kind and patient. She has worked with me to fine tune my aides to meet my home, work and social environments. The entire staff at Cedar Audiology is great. Lynn has always taken me on time and gives me a generous amount of time to discuss all my concerns. The office is neat and clean and runs very smoothly.I have had a hearing loss since childhood, but did not start wearing hearing aides until I was about 40 years old. Up until that time I was able to manage and didnt think hearing aides were worth the investment. When I first tried hearing aides, I expected them to be like glasses. I expected the aides to correct my hearing so that I would hear like I see; 20/20 vision with my glasses. I realized however, that hearing aides are aides. They do not make my hearing perfect, but they do substantially make my hearing louder, crisper and clearer and therefore I catch allot more of what is said.I find so many people slowly drift away from fully engaging in conversations and social situations because of their hearing challenges. I did not want my world to become smaller because of my hearing loss. I am very upfront with clients and friends about my hearing loss and what helps me. Im always telling people, I hear, I just dont always understand. By making them aware of my hearing loss, I find they are more then willing to help me out; i.e. looking directly at me when they speak and not putting their hands or papers by their mouth. I make them aware of the fact that many people read lips, even those without a hearing loss. For people with a hearing impairment, seeing someones lips makes a huge difference in what they can understand.I recently purchased a new pair of hearing aides. Even after wearing aides for many years, I was hesitant to invest in a new pair. Mine were still working fine. Lynn allowed me to try out the new aides before committing to them, which of course was a huge help in feeling comfortable with the decision.I am so glad a took the plunge and purchased a new pair!!!!!!!!!!!! These are FAR better than what I have been wearing. They are so comfortable physically, that I often check to make sure they are in! The new aides are paired to my cell phone, so that I no longer use a blue tooth. Calls are received right into my hearing aides. The quality of the sound is great and people on the other end are hearing me great as well. I can also control the volume using my cell phone, which is very quick and convenient.I am so glad I stuck through the adjustment period all those years ago and became a hearing aide wearer and I am thrilled with my new aides. They are worth every penny!If you are considering hearing aides, I strongly recommend Cedar Audiology and remember: Hearing aides are aides. They will not make your hearing like 20/20 vision, but they will substantially improve your ability to understand others and that substantially improves your life!
About 3 years ago when I determined I could likely benefit from hearing aids I was overwhelmed trying to figure out where to start. So much conflicting information out there and even Consumer Report had multiple pages of fine print for product comparison. After I was referred to Cedar Audiology and started working with Kim it has been a breeze. A continued good experience.
If you need help with your hearing, this is the place to go. Anna, Lynn and Helene and all so very wonderful to work with. They offer a wide range of hearing instruments and are expert in evaluating and fitting them to fit your needs.
Helene is smart, kind, patient, flexible and I trust my care to her.
Worked with Lynn salzbrennerCannot rate her highly enoughShe listens to the patient closely and knows her merchandiseOticons were a tremendous improvement over my previous resounds but with phonax hearing aids for the first time in years I could understand multiple conversations In a crowded restaurant of receptionTruly remarkable improvement in technology and a truly outstanding audiologist who knows her product and genuinely tries to understand the needs of individual patients
Very friendly staff, accommodate simple ear cleanings if needed and also provided my custom musician’s ear plugs.
The bestplace to go for hearing. Great people, great service and they always have a smile.Always knowledgeable about the latest technology and very patient.Clarence Allan Hayes JR.
Professional and thorough.
I was fitted with in-ear Apple Airpod adapters because the Airpods themselves would not stay in. My ear was too small and they would fall out very easily. The two-step process involved having my ear painlessly injection-molded and then a week later receiving soft plastic ear pieces that accept the Airpods and which go so perfectly in my ear that they can not fall out. They transmit sound in a way which I think is actually superior to the original intention of the device because the sound is transmitted deeper into the canal than the Airpods are capable of.
A great place to get hearing aid help friendly and very helpful
After an unfortunate experience with another audiology office, I was referred to Kim Gill. She assured me that she would be able to successfully resolve my hearing aid issues and she did. Shes the best-knowledgable and friendly. I wont use anyone else.Robb Balantzow
Thorough, informative, very professional! I felt at ease the entire appointment.. I highly recommenr Cedar audiology!!
I love my audiologist Lynn, she is very thoughtful and is a wonderful doctor who is helping me hear better.
They have a nice office and a pleasant staff
I went to Dr. Helene to get some ear impressions done for a pair of IEMs (in ear monitors = headphones) a few weeks ago. However, I held back on writing a review until I received them (and wore them for a few days to let my ears adjust to them) to see if they would fit well – and I was hoping for as close to a bionic fit as possible. Although I understand the one responsible for a good fit is somewhere between her and the people over at JH Audio actually building them, they both delivered on all fronts as I am extremely satisfied with the fit of my pieces.Dr. Helene was extremely pleasant, patient, and answered all of my questions very well. Her expertise was extremely apparent: she explained the whole process of taking impressions to me clearly so I knew what to expect, answered my questions regarding the best positions for the jaw to be in when taking impressions, used an epoxy specially designed so that my impressions would not deform in shipping, and used a method for taking the impressions that turned out very good (my proof is that even though I can be extremely fastidious in picking out flaws, especially when spending thousands of dollars on a product, the fit turned out very well). After taking the impressions, Dr. Helene could tell just by looking at the them that the left one wasn’t 100% to her satisfaction and had that side redone. Any other audiologist could have just sent you away and taken your money. Dr. Helene made sure it was done right.I highly recommend seeing Dr. Helene if you’re considering getting a pair of IEMs from JH Audio, UltimateEars, Heir Audio, Sensaphonics, Westone, 1964 ears, or any of the other great IEM manufacturers out there!
Been going there for a long time. Great, friendly staff.
Excellent knowledge of audiology and very professional!
Wonderful staff, conveniently located.
The very best.
Fast, painless,cheap