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Extra Space Storage
501 Schuyler Ave, Lyndhurst, NJ 07071, United States
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Extra Space Storage
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NI
Review №1

Jasmine was very professional with her details when I called her about a unit I think you guys have a star on y’all hands thanks jasmine for your help appreciate you

Ni
Review №2

I am really happy we chose to store here, the personnel are exceptional! Merrisa is hands down the most personable person to speak with whenever I have concerns or outlandish requests in regards to box sizes. She truly went above and beyond to make the us feel at ease and explained everything in association with Ida and what we needed to do. Thank you!

Um
Review №3

Used Extra Space Storage for 2 or more than 2 years. Amazing service. Zero issues. Simple process, great customer service. Safety is 10/10. Clean and tidy place. I just vacated the unit with simple process. No headaches. Shout to Luis (Manager) as he made my exit very smooth. I will Recommend extra space if you need extra space to store your belongings:).I will use it in future if needed again. Great experience.

Be
Review №4

Louis is very pleasant. He explained in details the contact and also mentioned how Ida was handled when water went inside the storage. Communication is the best policy. 👌

Mi
Review №5

Bright and clean facility. Very helpful

Ch
Review №6

Great staff. Friendly and very helpful with customer support. The facility is clean, convenient and easy to access.

Sh
Review №7

Merrisa was very professional and helpful. She showed me multiple units until I found the one that was most suitable. Greatly appreciate her patience and assistance. Found the pricing very reasonable. Highly recommended.

Fr
Review №8

EXCELLENT customer service. Marissa and Louis are extremely helpful and professional, which goes a long way in my book

Jo
Review №9

Last July (2020) my gf and I put all our furniture and most of our personal belongings in a unit at this Extra Space Storage location. We primarily dealt with Louis, who was extremely helpful and accommodating throughout the process. We were able to lock in a rate in the weeks before we moved in, and the process was easy. We then spent the next year living in cities across the country while working remote.Lou really shined when it came to us moving out of the unit a year later. Due to poor service from U-Haul we received a smaller truck than reserved, and had to leave couches, a bed and a few other items behind. We were able to extend our unit rental for two weeks, allowing us time to get rid of the items left behind. Lou helped get rid of some of the small items and assisted in coordinating pickup for the remaining furniture, since by this time we had moved several states away.If you are looking for storage space, look no further than this Extra Space Storage location!

Ju
Review №10

Louis and Merrissa are great. Super clean and very secure. They are very on top of their location and you can tell how much they do care about their customers and their location.Highly recommended to store your stuff :)

Je
Review №11

Louis was super nice and he helped me find the right space to store my belongings

Aj
Review №12

So grateful for their response time and convenient help! It makes this move 1000% easier!

Jo
Review №13

I have worked with Louis at this facility and cant say enough good things about him. He has been helpful especially after the flooding. Marissa also has been very helpful .Thank you again.

KR
Review №14

Louis was very professional and helpful. Beautiful facility. Would highly recommend to family and friends.

Ed
Review №15

The facility is very clean. Merrisa was very helpful in finding the right storage size and setting up the account. We had a very smooth move-in experience. We are very satisfied, would recommend.

Ja
Review №16

Merrisa Martys was very helpful and informative. I really appreciate the time she took to show me the facility and units.

Am
Review №17

Louis was so helpful, he helped us pick a unit that was big enough for what we needed to store. He was very nice and patient while I translated everything he said to my Spanish speaking mom. The location was also very clean, which is a plus. I would highly recommend going there for all your storage needs.

Ro
Review №18

Merissa was extremely helpful and patient with finding me a unit and keeping my mind at ease on me storing my belongings. The area is clean and up-kept very well. Can’t go wrong here if need a place for storage.

Ja
Review №19

This place is great! The facility was nice and clean even on a rainy day. Merrisa gave me a tour of the facility and she was very professional and knowledgeable. She really sold me on the facility since I was shopping around. I will be telling any friends or family in the area who need storage to come here! Thank you!

JM
Review №20

The staff were very kind and accommodating. If I ever had another need for storage, this is definitely where I would go.

Cr
Review №21

I have used this facility in the past (around 7 years ago) and decided to go back because I remembered having a pleasant experience back then. The store manager Louis has been there for years and still treats his customers with great service. The location is clean and I was more than pleased with my unit.With all the other storage facilities popping up around the area, I remain to stay true to great customer service and the ease of sales transaction for my storage unit needs.

Fr
Review №22

Great place. Neat and clean.Louis very helpful and customer service oriented.

lo
Review №23

I would like to say Merrisa Matys the Store manager at the Lyndhurst store was very helpful and answered all my questions. She couldnt have been any nicer.

Ri
Review №24

I have have very positive contact with associates Luis and Merrisa.Both are outstanding professionals.Recent storm water issue notwithstanding, I saw them rise to the occasion on what I consider to be simply an act of nature. The weekend following this event he allowed me to pull the wet carpet from my unit asap.I also tagged bases with Merrisa to advise her of this and that my belongings appear to be ok otherwise.I did this so she could take note of the fact that my storage unit is now ok after cleanup. I also stopped by the following weekend and and found that my unit has no further problems.Merrisa was very helpful professional and compassionate. Her customer service and that of Luis is quite outstanding and I really appreciate them both ! All things in perspective, they care deeply about customer issues and follow-up when necessary.Besides post storm OPS, I always find the facility to be clean, temperature controlled and well managed.Kudos again for the Team of:Luis and Merrisa I sincerely appreciate their consistent good efforts !Thanks again!-Richard Paul

Ad
Review №25

Merissa is great. She is fantastic. She is an icon. She is the moment. She is superb. She is wonderful. She is one of a kind. She is an ally. Yay.

Be
Review №26

Merrisa is awesome !!! Great to meet a young professional woman who understands the customer service concept. I would definitely recommend Extra Storage because if the attention and assistance by Merrisa.

Ba
Review №27

I am very pleased and feel very comfortable with my belongings being stored at the facility in Lyndhurst. It is a great place, clean, well maintained and convenient. Louis is amazing. He is very friendly, helpful and went above and beyond our expectations. He was a key factor in our decision to use this facility. I would highly recommend this location.

Pa
Review №28

Great facility, always have units to suite our needs. Clean, well run and very helpful/knowledgeable staff.

VI
Review №29

Awesome customer service! Clean and safe! Excellent!! I’ve been with them before and just started again long term with them! 11 out of 10 stars ⭐️

Ve
Review №30

First time, I used storage and staff is very kind and helping to chose the options .. so price is moderate.. safe to keep your goods in good place..

Sh
Review №31

Thanks for your complete and professional service. The building is always well managed and extremely clean. Luis you greatly appreciated!

Ka
Review №32

Spoke to Louis regarding my account, he was very nice and helpful!

Mi
Review №33

I love Extra Space Storage. Spotless storage space, excellent customer service. Ive stored my belongings there once before and when I needed a new storage unit, I went right back to them. Highly recommended!

qu
Review №34

Great service thank you Jasmine

E
Review №35

The staff at this location is extremely friendly. Would recommend to any of my friends and family.

Jo
Review №36

The staff was always ready to help with anything needed.

Em
Review №37

Nicole made our visit quick and easy. Was super nice and friendly. Everything worked out well.

Ro
Review №38

Units were clean, staff was very helpful and showed us multiple units, and were very up front about pricing.There is no elevator to the 2nd floor, so keep that in mind if you need a cart to load/unload large items.

Ha
Review №39

Luis was very helpful and professional. Highly recommended. A+ service

da
Review №40

Merrisa was super helpful and very transparent and was immediate with her service. Very politeDavid Pinho

Ky
Review №41

Solid storage facility with lots of options. Louis was extremely helpful the whole time and made leaving painless.

Go
Review №42

Worked with Luis and he was great from start to finish. He was able to help fix a hiccup in process fast and efficient. Very satisfied with his customer service and follow timeline. Thank you again Luis!

Ja
Review №43

Louis the manager at this location is AMAZING. he keeps a constant eye on the property and is always pleasant and very, very professional. It gives me the confidence to store my property safely at this location.

Ka
Review №44

Long time customer. The facility is always extremely clean and they provide great customer service!

Ro
Review №45

Merrissa was very professional and friendly while I helped a family member move out of Extra Space Sorage Lyndhurst!

Jo
Review №46

Merida made everything so simple for renting a space at Extra Space in Lyndhurst, NJ. Great job

Ma
Review №47

I have the best experience with this Storage since 2012. Mr. Louis is very kind and helpful. The property is always clean, I have been a customer of this Extra Space Storage for many years, and I always come back when I need to rent a unit/s.Extra Space Storage in Lyndhurst follows the CDC protocol with regard to hygiene care with the Covid 19.This storage is putting customer safety first!I safely recommend Extra Space Storage/Lyndhurst for new customers.

Th
Review №48

Lewis the Manager is awesome! Always great communication, very patient with me and super understanding. Recommend highly!

Jo
Review №49

The staff at this location have been very helpful and have made the renting process really easy. Every time I have called someone has answered and that makes me feel more secure about storing my things with Extra Space. They make it a more personable experience and I don’t just feel like a number.

Ja
Review №50

Good prices. The facility is very clean.

He
Review №51

FYI: DONT GO ANYWHERE ELSE IF IN AREA!I cant not rave enough about this location for storage, if in the area Dont Go Anywhere Else. The staff makes you feel like your stuff is legitimately in safekeeping, inside your own home. Not only the manager (I believe his name is Louis) but the other staff I have met have made my experience not only easy, but enjoyable and smile-worthy. Thank you so much to the wonderful people keeping operations running here everyday and a special shoot-out to Louis for knowing what its like to try and run a large shop by himself, with the best of help. My best to the owners, but keep your staff!!! :) Smiles to you all.

Je
Review №52

Louis was very helpful and friendly. We would highly recommend this storage facility.

Ch
Review №53

10/10 amazing customer service and storage explanation. Highly recommended.

Ho
Review №54

I was very pleased with the service and accommodations of the Extra Space storage facility #1040 in Lyndhurst, NJ. It was easy to make reservations online, and the staff is friendly and professional. The facility is very secure and well maintained, and offers a lot of choices. It is also very conveniently located. I highly recommend it!

Er
Review №55

I’ve been with extra space for quite some time and Luis has always been helpful and professional. He’s is always available and runs a great facility.

Vi
Review №56

I just pulled in off the road,to fix my GPS! Never went in there, but heard from friends it great place !!!

An
Review №57

I stopped by yesterday 8-31-20 at Extra Space Storage/ Lyndhurst NJ to pay my monthly storage rent and Kendahll Johnson whom is new there was so kind and helpfull with me which I never experienced before at Extra Space Storage. I am a customer at this Lyndhurst location since 2005Kendahll Johnson was so honest and helpful with me and explained that I was overpaying for sometime and no one else ever contacted me there about it (sorry to say)Now I am very pleased that Kendahll is there and will monitor my acct!Thank you Kendahll Johnson for helping me and being there !Anthony Ferrato

Cy
Review №58

Everyone is very helpful and professional at this place especially Louis. He’s always on top of packages and making sure it goes in you unit ASAP.

Ch
Review №59

Great facility with even better employees.

Ke
Review №60

Merrisa helped this newbie to storage figure everything about the place out. Well see how well this goes in long run.

ja
Review №61

Definitely happy with hospitality and any issues were taken cared of by Lewis which I was very grateful for.

Je
Review №62

Extra Space Storage Lyndhurst, NJ has attentive, professional, and friendly service during these trying times. The facility is always impeccably clean and pleasant. I am a grateful travel nurse 🤗 thank you

Co
Review №63

The staff is very knowledgeable and extremely helpful.Best customer service I’ve received in a long time.

Je
Review №64

Both Louis and Kendall are great and attentive. They are so helpful and try to accommodate all of your needs. Great storage facility, I have used them multiple times in the past 3 years and highly recommend them.

Da
Review №65

Louis CarrAtura (store mgr.) and team were very knowledgeable, offered me different types of packages to meet my needs. Place was well maintained and clean. Team was Very professional. Truly wonderful experience!

jo
Review №66

Very helpful and friendly staff. Ive used this place multiple times and its always a good experience.

jo
Review №67

Louis was very helpful. He has very good customer service. Every time I go there he is smiling and has a good attitude. Place is kept clean. Would recommend to everyone.

Mi
Review №68

Louis was great and extremely helpful. He answered all of my questions and got me squared away in a matter of seconds. I will definitely recommend my friends and family to work directly with Louis when renting a storage space.

Me
Review №69

Awesome service and quick thinking. The need for a newly rented outside storage space ended. l did not have time to cancel it. Staff at Extra Space Storage in Lyndhurst NJ noticed, contacted me, and quickly cancelled the rental. Thank you Extra Space Storage!!!

Sc
Review №70

No hassle storage. Louis makes this place better than others, always does whatever he can to take care of his customers!

De
Review №71

Great service, very helpful, storage is secure, and the people friendly

st
Review №72

Louis was very helpful and kind. He answered all my questions and made me feel my move in would be successful.

Es
Review №73

This storage space has the best customer service anyone can ask for. Kendahll helped us with finding the perfect storage space and she was professional and helpful. The smoothest and easiest reservation and booking process I’ve experienced.

Jo
Review №74

It is 2/3/21 the facility is not accessible and dangerous there is ice and snow and nobody can reach their belongings. Management can not be reached and there are people getting injured trying to reach their units!

Ma
Review №75

We rented a storage unit here and we had a very positive experience. We moved and kept space for longer than we expected, but also the manager Luis is a great guy and so helpful. We really had a great experience and highly recommend it.

Pa
Review №76

I rented a storage unit two days ago at Extra Space. The process was easy and Stephanie was very helpful. Im combining two storage spaces into this one so I have some experience with these businesses, and often the desk people seem like theyd rather be anywhere else but Stephanie was really pleasant, attentive and thorough as walked me through the details. The unit itself is clean and easy to access, theres a big loading dock and parking. Very happy so far.

Kr
Review №77

I made the move from South Carolina to New Jersey earlier this year. Needless to say, I downsized significantly and needed to store the majority of my belongings. The staff made it very easy to rent, move into and feel secure in my unit. They made an already stressful time less stressful while I searched for a home. They were professional, very kind, and always willing to make your life easier. The units themselves are very clean and secure. I had no second guesses as to whether my personal belongings would be okay. The units are some of the most affordable in the area, which I what initially led me here. The staff, cleanliness, security and convenience is what kept me here. Highly recommended.

Je
Review №78

The manager Stephanie was very nice & helpful when I first signed up. Louis is also very helpful & on top of things. Good place overall, great customer service & friendly staff! I would use them again if I ever needed to.

Te
Review №79

Luis was extremely helpful and sincere. Great man I love his sense of Integrity.

Mi
Review №80

Excellent prices excellent staffNo issues no problems

Am
Review №81

Great experience, lots of space for a great price and very friendly staff, safe location

Al
Review №82

Great service! Louis, the manger, is very attentive to his customers. I appreciate the time he put in to help me out.

La
Review №83

Great place and staff!

Ch
Review №84

We were in need of a temporary storage space and stopped by Extra Space Storage. We were greeted by STEPHANIE, who showed us a storage unit and answered our questions thoroughly. She spent the remaining time with us explaining the companys policies, the workings of the self storage facility and hours of operation. Stephanie did everything except load our wares into the storage unit.

Be
Review №85

Its very clean, but getting ridiculous with there prices, they lock the dumpsters, they could use a few more carts

Le
Review №86

Stephanie was absolutely GREAT! Excellent customer service, super polite, and very informative. She helped my boyfriend for our first storage unit, so we came back for another one we needed. HIGHLY recommend this place. Hours are great & facility is super clean

Ka
Review №87

The whole process was really easy and location is super convenient. I really like how the building is clean and manager was always present for questions.

R
Review №88

Stephanie and Luis were very friendly and helpful. They answered all of my questions. It was a pleasure dealing with both of them. Extra space storage is a clean and well lit building and very secure. Im happy to have met Stephanie and Luis, they were great and Im glad to have rented storage from them. Thanks.

Ca
Review №89

Louis was very professional and extremely helpful. He answered all my questions and put my mind at ease. He walked me around the facility and went through the contract agreement in detail. It was an extremely easy and smooth process.

Br
Review №90

Have had a great experience so far with ESS. Louis - in the office - has been very easy to work with and accommodating. The facility is clean and easy to access. I really like the privacy as well - the facility features big bay doors that open up (with a personal pin code) and allow for your vehicle to pull in and load/unload your things.I recommend this spot for your storage needs.

Ch
Review №91

I love this facility and it’s super convenient, the set up was effortless and Louis was a huge help, even got me great locks, and it’s air conditioned! Great rates.

Se
Review №92

Luis Carratura was very helpful and professional.

Re
Review №93

Great customer service and pricing for storage. Highly recommend this location.

A
Review №94

I wasn’t told my unit would be on the top floor no elevator, and given a smaller unit then I asked for...

Me
Review №95

Louis was absolutely amazing. In a rough time he really did help me and my family with the whole process. Storage unit is clean!! Which was so important. Definitely recommend this place !

Ba
Review №96

Extra space is everything and more.very clean and easy access. Louis is amazing and tells you everything in detail and is very professional. Friendly and goes above to help you with all your storage needs. I definitely recommend Extra space over all others

Ka
Review №97

**UPDATE**I no longer need a storage space, so I cancelled my lease. I had no problems the entire time I had the unit, for almost a year. I highly recommend this facility!Super clean facility with very friendly staff! When I went in the rent my unit the lady there was very polite! I appreciate that they lock the front door when they are not in the office. Stephanie explained everything about the unit slowly and clearly, and kept asking if I had any questions. She also made sure my code to open the doors worked before I left. Ive been renting my unit for almost 3 months now and I havent run into any problems. I highly recommend! I also love how reasonable the insurance is to protect my things from any and all damage.

Ne
Review №98

Great experience with Louis. Would recommend and would surely come again for any storage needs

Da
Review №99

Excellent customer serviceFriendly, courteous staff!

Mi
Review №100

Just got a storage unit and the entire process was super painless, quick and easy. Stephanie and Luis were both fantastic. Great customer service from both of them. I would highly recommend this storage office.

Information
50 Photos
100 Comments
4.9 Rating
  • Address:501 Schuyler Ave, Lyndhurst, NJ 07071, United States
  • Site:https://extraspace.com/storage/facilities/us/new_jersey/lyndhurst/300108/?cid=org%3A%3Amaps&utm_source=google&utm_medium=organic&utm_campaign=org%3A%3Amaps&y_source=1_ODIzNjE2Mi03MTUtbG9jYXRpb24uZ29vZ2xlX3dlYnNpdGVfb3ZlcnJpZGU%3D
  • Phone:+1 201-896-3311
Categories
  • Self-storage facility
  • Moving and storage service
  • Moving supply store
  • Storage facility
Working hours
  • Monday:Closed
  • Tuesday:9:30AM–6PM
  • Wednesday:9:30AM–6PM
  • Thursday:9:30AM–6PM
  • Friday:9:30AM–1:30PM
  • Saturday:Closed
  • Sunday:9AM–5:30PM
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