Definitely more helpful and knowledgeable employees than AutoZone up the street. I am typically coming in with questions that most people have never heard before or problems that most people never encounter (Irony has been a lifelong friend...) And wow they dont always have everything I need they always try and help find it!
Found parts nice and easy fast service and friendly
Pretty bare shelves
I work in Lynn. Every time I need to get something from this store. The like is backed up for 30 minutes because the lazy slow cashiers don’t like to work. I always end up dropping my stuff and leaving.
Good Customer Service, very nice & helpful employees, The Store is pretty much organized,If your car has problems & you dont know what it could be, they have a computerized diagnosis Checks that will conect to your car and will give you a whole diagnosis for free.. Good Place To Go. 👍VERY HELPFUL! 😁
They were so nice and helpful
They advertise on line and on the walls of the store FREE Installation with battery purchase but when you buy a battery and ask to have installed they say they have no one to install it. Then take the sign down. False advertisement😡
My boyfriend 🤠 likes the parts there and the cute plump girl 🙂
Very slow service took me about 20 minutes just to pay for 3 small things
Assembly pulley bought at Advance autoparts 3 days ago broke. Shannon was knowledgeable and efficient. I totally appreciate that she told the customer on the phone to wait a little bit so she can finish the ongoing business with my assembly pulley. Note to management : if you value the customers on the phone more than those that are physically in your store, spend some money on call centers and let the salesperson deal with the actual customer. I will be more than happy to come to this store again. Thanks again Shannon.
Always have anything Im looking for in Stock saves me time
Great customer service! I had a check engine light on and not only do they check it for free, but the guy also looked up on his phone and showed me possible ways to diagnose the problem. I pass by 2 other parts places to go to Advanced because the knowledge and customer service of their employees makes the difference
Nice and they had the part I needed in stock
The employee The name Aron is the number 1. His gave me a good service
I went it to your store to get codes pulled on my car and I was lucky enough to be assisted by Korinne. Shes friendly, helpful, knowledgeable, and represents your company incredibly well. My situation was resolved quickly and efficiently because of her assistance and I highly recommend her to anyone needing help. I was in the automotive field for years and she is exactly the type of employee that anyone should be proud to have as part of their team. Ill be returning to your store for future needs.
The manager was awesome. Smart, helpful, and mechanically inclined . He put the battery in, no problem. Good store/great guy.
Good, nice people very much like that
They were great
Awsome! Quick service battery installed and on my way in minutes. Diagnostics completed to confirm problem. So impressed
Great service
Went to grab something 20 minutes before closing and the doors were locked. If your going to close early just change your store hours and dont waste peoples time.
Good service and parts...
Good service!
Called twice just to get hang up on?? Last time Im order from here!! Smh
There is a girl who works in there I dont know her name but she knew more about what I needed than the two guys that were there
Needed new windshield wipers, was in and out within 5 minutes and the best part was the guy put them on for me (in the pouring rain!)
Had the part I needed, at the Best price. Friendly & helpful staff.
I needed a part for my car and they also put it in for me there awesome
Fast Service
Went in to buy a battery for my car, at 8 months pregnant and having no idea how to change one i asked for help and the woman ringing me up asked her manager if he could and he was rude, clearly aggravated by my request so i just left and texted a few people to try and get help. Ill never come back to this storem. Douchebag.
Very good costumer service.
The manager Eddie Brackett is always helpful to me, as is the whole store. i mainly only deal with this auto part store cause of there friendly service. Unlike other stores who thinks your a idiot just cause you dont know something and is just asking for help.
They try so hard to help you out! Great atmosphere
It was an easy in and out visit. Got what u needed with no hassle!
Slow but friendly service (waited 10 minutes for assistance).
Staff always helpful but a little pricey
Little bit of a wait. But the crew is personable
Staff cuss like its no bodys business. Otherwise helpful.
They sell stuff to fix and or maintain your vehicle
Always have the parts you need.
Very helpful
Staff are attentive, fast yet never make me feel rushed, and very helpful.
Very good customers service.
They were so nice..
Good location, very helpful and professional.
Easy inconvenience for me where I live and close late
Better quality than auto zone
Great
I bought a crank shaft sensor the box was dirty. I tought that just the sales person was working on something and got it dirty, went to the mechanic paid $60 for labor to find out the part was defective. Came back to the store to talk to the store manager who was very rude and not understanding didnt want to do anything but talk like a woman. I will never be back to this store after being a regular customer for 3 years.
The shelves are empty and the lines dont move! Been going there for 13years and I never seen a place take such a turn
Bad service I have to wait 30 minutes to pay a small thing, the employees do not give the service good... :/
Amazing staff and always willing to h5
I order rotors online and was giving the wrong one
If you order something online, make sure you call before going to the store. They dont contact you if they dont have it. So you may waste a trip to the store. Use your phone and call to confirm.
Helpful
Big stock, affordable prices
Quality and money worthy
Great place
Always under staff long lines
Knowledgeable and helpful employees
Happy customer
Good parts
Knowledgeable Parts information
Unexpensive
Great
My Go To Auto Parts Place
Good
Very friendly staff
Good job.
Because parts are found instantly, not like autozone, they never have the part you urgently need, and too expensive.
Very good
Excellent
Yuppp.