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AT&T Store
413 Lynnway, Lynn, MA 01901, United States
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AT&T Store
Comments
Ca
Review №1

Helpful..they .take the time to explain to you different plans..etc

Ma
Review №2

I was helped by Luigi who right off the bat greeted me with a booming smile. Extremely knowledgeable and friendly. He helped me with every step of the process made sure I knew everything he was doing and even cracked some jokes. He was amazing. He really took care of me too when it came to accessories and must haves for my new phone!

co
Review №3

The guys were amazing! Helped with everything my boyfriend, his dad and myself needed to get the best prices for our needs. Highly recommend this location over the other ATT locations.

Jo
Review №4

Everyone was great and helpful. Franklin did a great job helping me with my trade in and getting my new phone. They offer me great deals. I recommend this place 100%

Da
Review №5

I was helped out by Luigi. Very friendly and welcoming. Definitely recommend coming here

Va
Review №6

Luigi was the AMAZING 🤩.. He helped me out to THE BEST OF HOS ABILITY & got the job done ✅! Highly recommending for your service needs!

Li
Review №7

Franklin and Miguel were so helpfull with my porting issue. They made my experience here so wonderfull

De
Review №8

Fausto was so helpful and saved me a ton of money on a new plan!

De
Review №9

Miguel and Franklin are super helpful! I went in there to get a SIM card for an emergency work phone and they were top notch! Great customer service and I loved the vibe in the store.

Za
Review №10

Super helpful thank you! Haven’t gotten a new phone in a long time and Luigi made it super easy

Ta
Review №11

Fausto did an awesome job helping me transfer accounts with no problem 👍🏼

Ge
Review №12

Representative was extremely helpful with our situation.

Ju
Review №13

Thanks for best service and help! Il recommend you for all my friends!!

An
Review №14

Luigi has great customer service skills! extremely satisfied with the service!

Is
Review №15

He was very helpful considering how my goal grandmothers is😂

is
Review №16

Super sweet and helpful, would recommend service from Luigi!

ma
Review №17

Highly recommended l. He was very helpful

Sa
Review №18

Our customer service rep Franklin was great help. He went through all of our numbers and told us which were paid off and which still had payments on. He offered promotions and Tv services also. He is one of the best reps we’ve dealt with. I almost forgot the reason why we went in there, we needed a new sim card and he took care of that for us promptly. Franklin definitely deserves a raise.

Th
Review №19

Meguel Lara was very knowledgeable and answered allMy questions and concerns in a timely manner.I was totally satisfied.

ja
Review №20

Luigi was awesome people and he help me so much I was so lost

Ru
Review №21

Fausto was a really nice guy he help me with all my needs

R.
Review №22

Franklin was awesome and his team was great to make everything easy. Will bring people to them.

Di
Review №23

Excellent. Very knowledgeable of at&t plans and products.

Ke
Review №24

Great experience. 10/10 service

Jo
Review №25

Fausto was very helpful took care of everything we needed and answered all of allOur questions

Me
Review №26

Great service Fausto was great thank you

Ke
Review №27

Fausto was exceptionally knowledgeable and patient with the purchase, set up and tutorial of my new iPhone 12 purple. I am not tech savvy, but he made me feel like a pro!! Thank you Fausto of AT&T on the Lynnway.

Ma
Review №28

Fausto was Incredible and helping me with all my technical issues on my iPhone 7 Plus

Do
Review №29

I had the BEST experience with Matt Payero at AT&T on the lynnway. His manager Franklin was superior as well! I resent going into the cellular places and feeling swindled. These guys were straight shooters & professional. Positive experience!

Yo
Review №30

Luigi was seriously helpful, kind and professional!!! One of the reasons I like ATT

Ro
Review №31

Thank a millionLuigi was fantastic. Above and beyond

__
Review №32

Franklin was amazing ! And answered with every question!

Fr
Review №33

Miguel was so profesional on helping me with all my needs. He made me feel secure of the decision i made with my purchase. This experience with Miguel made everything at AT&T much easier. AT&T needs more Reps. Like him. Hes the reason why i’ll come back to this store. Thank you.

Ma
Review №34

Fausto was extremely helpful at the Lynn store. It was a pleasure doing business with him😊

ju
Review №35

Very Good servicio for fausto fríasAnd franklin medina and miguel

Ga
Review №36

Franklin was very professional and curious you should have more representative like him

Te
Review №37

Luigi was very helpful and knowledgeable.

Ka
Review №38

Great customer service. Very friendly, helpful and informational!!

ye
Review №39

Greattttttt service & went smoothly 👍👍

A.
Review №40

Amazing customer service very friendly & helpful & so convent to get to from where I live we’ll be coming here again!

Mu
Review №41

They are always helpful and nice to customers!Thank you guys.

Ke
Review №42

Luigi AKA the lowkey DJ hooked it up!

Ju
Review №43

Nice pões-me

Ma
Review №44

Love Fausto I well tell all my family to come to art

Ha
Review №45

I had an amazing experience with Franklin. He went above and beyond to make sure that I felt I was making the right decision to switch over. Customer service was 10/10.

Ra
Review №46

Great service he was very polite and has great customer service skills this att will be my go too from now on

Su
Review №47

Fausto was really nice i well sen my familias to att

Pa
Review №48

Amazing experience! Matthew and the team were committed to making sure we had the best options for my family. You can tell they truly love what they do! Thank you so much!

An
Review №49

Great customer service and AT&T is so much better I used to have Tmobile and they charged me hidden fees all the time

Ad
Review №50

Matt Payer had great customer skills very detailed in explaining how it works he took his time and delivered the best service i was very satisfied

ju
Review №51

Gina is great at her job and such a kind person. Swapping out my phone was made a pleasant experience for me. She was patient with me, while I took my time, and she explained the differences between phones. Others working were friendly as well. Thank you so much Gina!

Ch
Review №52

Agent was super helpful and informative.

Fe
Review №53

Luigi was friendly, passionate and knowledgeable about the process. He was helpful in explaining all the details involved in setting up my AT&T plan. It was a 5 star experience.

Mi
Review №54

Enver and Franklin were two of the kindest and most helpful employees that I have ever come across in a retail environment. I appreciate them taking nearly 3 hours out of their day to help me upgrade my phone, switch my phone plan to FirstNet, and help switch my moms tv plan to AT&T tv to help her save money on her (ridiculously) high monthly cable bill! They were super helpful, kind, and kept a smile throughout the long process to get everything squared away for us!

A
Review №55

Great service - Quick and efficient!

al
Review №56

Fausto was very helping and i well send all my friends and family

Pe
Review №57

Excellent customer service I will recommend this place to my friends and family.

Br
Review №58

Fausto is thebomb.com and has amazing customer service experience and knowledge of the AT&T brand! If you have a wireless need, you should see Franklin!

Ha
Review №59

Miguel Lara was very knowledgeable, professional, and very helpful. He’s clearly an asset to AT&T.

si
Review №60

Fausto is very nice

Do
Review №61

Perfect…. 10 stars

La
Review №62

Louigi is a very understanding and helpful helper person, highly recommend! He will meet all ur needs and has patience.

Ke
Review №63

Great service and very helpful!

Ke
Review №64

Luigi is a great employee ! super friendly and fast amazing service!

Do
Review №65

I want to thank Fausto Frias for his help. He was amazing, super friendly, and helpful. I highly recommend him to help you with anything. He goes above and beyond to make sure you get the best deal and makes sure you won’t have any issues. I had the best customer service experience thanks to Fausto. He is honest and friendly, not to mention very knowledgeable. Everyone should go to him.

Jo
Review №66

Fast and friendly staff. I was very happy with the service

Ni
Review №67

Would definitely recommend

Ja
Review №68

Franklin was great! Highly recommend

Ro
Review №69

Fausto was awesome 👏🏻

As
Review №70

In and out... smooth experience. Helped me and went above and beyond

VI
Review №71

Friendly nice kind

Ed
Review №72

They attended me patiently and especially with accessories and thank you for being part of the company

Da
Review №73

I went in to look around and see what AT&T had for plans. Within a minute of being in there Courtney acknowledged me and offered to help. She was great. Even when my toddlers were being toddlers, she never made me feel like they were being a bother. She helped me decide on the IPhone that fit better in my budget and made the experience so easy and quick. I’m so happy with my new phone, the price of my new plan (which is so much cheaper than others I’ve had in the past) and how the whole experience went. I recommend anyone looking to switch or get a new plan to go see Courtney!

Qu
Review №74

He was awesome

M
Review №75

Everything was extremely fast and easy. Wonderful service!

Br
Review №76

Luigi was amazing, so helpful!!

We
Review №77

Fausto and his team are the most helpful people I’ve known... I’d always go back there every time for everything I need and I’d recommend them to every friend and family if you want the VIP treatment...

Ca
Review №78

It is the best experience at AT&T I ever had .Nicaurys is a hard worker she takes care of her customers .

Ju
Review №79

Great experience! Excellent customer service!

Ri
Review №80

He is a good

Do
Review №81

Miguel is the best!

Me
Review №82

Great service

Ch
Review №83

Great service. Luigi was amazing!

Sa
Review №84

Nice guys

Ke
Review №85

Great service Luigi was fast and professional.

Ki
Review №86

Great help!

Ju
Review №87

Great service super friendly people👍

Ta
Review №88

Great service

AW
Review №89

Awesome

Ca
Review №90

Anibal went above and beyond to help us get a better bundle in our family plan. He explained everything in details and we left feeling comfortable. It’s a plus that he speaks Spanish so my dad felt comfortable doing business at this location

An
Review №91

Fausto is a good person, he helped me a lot with my phone

Ne
Review №92

Excellent customer service, the guys are very attentive and fast

So
Review №93

Very good, the best serve very well

We
Review №94

A good person helped me a lot

Fa
Review №95

Fausto was very good with everything

Ka
Review №96

Very well

He
Review №97

The service is excellent .. the employees are very attentive and dedicated to their work, I recommend that you visit this store. You will leave satisfied.

Di
Review №98

Is very good! Very good service.

DA
Review №99

Very friendly recommended

Si
Review №100

Excellent atention

Information
5 Photos
100 Comments
4.9 Rating
  • Address:413 Lynnway, Lynn, MA 01901, United States
  • Site:https://att.com/stores/massachusetts/lynn/180633
  • Phone:+1 781-598-0254
Categories
  • Cell phone store
Working hours
  • Monday:11AM–6PM
  • Tuesday:10AM–8PM
  • Wednesday:10AM–8PM
  • Thursday:10AM–8PM
  • Friday:Closed
  • Saturday:8AM–8PM
  • Sunday:9AM–8PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
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