The employee was very helpful after u had been to 3 other t-mobile stores in the area looking for the screen protector I need. Everyone else kept sending me to other stores. This employee had no problem ordering it for me since they didnt have it. Was in and out

Not my cup of tea. Had to visit this store in person to cancel a hotspot. Surprise surprise : got a $135 bill anyway because whatever they said they did, didnt happen. As with T-mobile phone support the arms arent talking to the legs with this bloated company.

Bad servicePoor customer serviceJust to sell youBut no fixing any probleme

Social distancing line moved quickly so wait time was short. Maricella was friendly and knew her stuff to get us started without issue.

Im always pleased with the people that work there

Excellent service by someone by the name of Ortiz

I was there last week and was very impressed by their Customer service reception. Their safety measures were unique, the staffs were Professional and wonderful in handling Customers.

Best place to buy a phone. Employes are very helpdul

Rude...

Lines are ALWAYS too long. Three associates working with one customer? Why? Went to the door & an associate just looks at me & shuts it, didn’t even bother to say sorry we’re closed, I said hi, my cousin is inside, & I needed to give him money to purchase a phone & she said she couldn’t open the door to let me give it to him but she opened the door for someone else! I asked her to let my cousin know I’m outside & she said okay? Walks away, didn’t even ask which person was my cousin. I work in customer service & let me tell you they have the worst customer service EVER, on the phone & in person. Nobody seems to be able to answer my questions & I always have to wait REALLY LONG over the phone & they always tell me to visit a local store and then I have to wait here too? SUPER RUDE! I regret switching back to T-Mobile. Since we’ve switched, been nothing but HEADACHES! I would NEVER recommend anyone to use their service again!!! I would rather use Verizon & pay more for better service & customer service 👎✌️✌️✌️

Excelent

Good customer service. They take care of there customers. Ive been a T mobile customer for past 4 years and havent had an issue.

Great Customer Service Highly Recommend

Thank you so much for the service. . . and attention to your companys customers.Good luck and prosperity!With respectIrina ChamberlinLynn, MA, 01905

Carlos is really helpful, he took the time to explain, help and resolve our concerns. Thanks to him Im typing this from my SGNote 8. +10

Although is truth that they might get very busy. I cant understand why people cant pay online for their phone bills.I had the pleasure to be received by Carlos Ramirez who has been working in there for over 6 years now. Weve got a wifi hotspot for my vehicle and he was very knowledgeable and helpful, going as far as installing and setting up the product in my car.0 headaches, everything was well explained and I knew how much I was paying. Will definitely come back to deal with Carlos. Thank you!

Diego is a sweetheart and amazing sale person !!!

Best customer service from Emmanuel Mendez Manny, he was great, answered every question we had, was very fast and efficient. Definitely an asset to the company,!!!!

I would give them 5 stars but they are way to slow they either need to hire more help or bring back the the bill paying machine. That would make things sooooo much faster.

,very nice sales reps,were a Great help...🤓☺

They offer you something and then the next day they make you waste time and make you wait long hours to tell you never mind. Your better off going to another provider .

The service is not bad. But dont expect a quick visit. It is usualy full and lines are long in this location.. They need to invest in a kiosk machine

All staff is very knowledgeable! Store is very neat and organized.

Good service but its always full

I hate this place. Youre better off just doing everything online. I promise.

Great Customer Service, Very Good Store

My favorite store close to my sweet home

I bought phone here, strongly recommend this place, but it very busy

Very busy but still on top of their customers in the best way. Im a Verizon customer and they still squeezed me in when I was in a jam to help me with a phone issue!

Can be very busy. Staff has been helpful.

Great Customer Service.

Service was excellent

Takes extremely long even just to oay a phone!

Great sevice

Nice busy store

Always works out for me there

Great service.

When I get problem with my telephone

Good company

Waiting time is too long

It was closed!!!

Great service

Good service

Very friendly people

Swell.

Good

Good!!!

Bad bad bad !!!!!!!!!!!!!!

They charge a lot I do not recommend that company I started paying $ 93 dollars and now I pay x a month late $ 493 I do not recommend that company since if it is a millionaire but I am poor and that I cannot be paying a lot thanks x nad .. tmobil

Excellent service and plans, good sign in all places.The boys or girls were very attentive and educated, I felt well treated and aced.

Excellent service

Good services

Bad customer service

I like super