Working for years with A Plus warehouse team has been a real pleasure. Dealing with real professionals like Ed and Chris is as good as it gets. Since day 1 theyve had the best energy and disposition which allows everything to run smoothly. Dont hesitate to contact them with some business and letting them take good care !

Ed took great care. Honest and helpful.

Excellent Company Great Customer Service

Terrible experience with this company. Ordered 5 sets of metal double tier school lockers. Looked inside quickly on delivery, to confirm color and check for damage; however, did not see a need to check through each heavy box as boxes were clean, all strapped down to a pallet, secured, etc.... The large, cumbersome boxes arrived in pristine condition. However, upon opening for assembly, every box had damaged parts, no nuts/bolts for assembly. Immediately called, A+ unwilling to correct, told me I needed to pay additional $250 for new parts, parts I paid for once but never received, and additional freight, etc... to make my already overpriced order correct. Zero customer service, Zero understanding of the situation, and zero willingness to help out.

I would have given 0 stars if I could. This company quoted one price on their website for a ladder I wanted to purchased then at checkout the cost went up after going through with the purchase I received an email stating the ladder should have been in a different category and the price went us significantly. I expressed my disappointment in a reply email but was told my card will be credited back. This is unacceptable customer service and I will not be purchasing from this company and neither should you.

I called several companies the week before Christmas looking for a hopper and nobody could or would accommodate our request. I began calling on the 16th and needed it no later than the 23rd, two days before Christmas. Each company I called and salesman I talked to all told me, Its not possible. Itll never make it there before Christmas I finally spoke with Ed on the 17th or 18th. Ed was very knowledgeable as far as the product and spoke with confidence, Yes we have it. Yes we can get it there by the 23rd. I chuckled a little when I noticed on the invoice it said, Lightening Fast Delivery However, when the hoppers came in on Monday, 2 days earlier than expected I thought now thats lightening fast! From Massachusetts to Alabama over the weekend basically. Giving us time to modify what we needed to and have it on site ready when the Winter Outage started on the 23rd.If I ever need anything that this company sells in the future, personal or business related, you can bet Ill be calling Ed!!

I found their customer service to be helpful, patient and very knowledgeable on there products - he knew exactly what we were looking for and was able to procure it for us at a very reasonable price. I enjoyed doing business with them, I highly recommend them and look forward to using them in the future.

Fantastic service. Ed is a wonderful salesman and knows the products inside and out. Ive had to order pallet racking a few times for my company, and he has been integral to finding the right rack for our business. From questions about size and weight, to easy delivery/pick up options, hes made replacing these racks painless and seemless. I cannot recommend this company enough. Top notch customer service and products.

Arlene was helpful and attentive when it came to my return needs. She is a wonderful aspect to this company. The lazy Susan we purchased arrived later than schedule due to trucking delays because of weather in the area so we no longer needed it but our overall experience was great due to Arlene being transparent about the situation.

Kind and Timely Responses to my questions and interest in a product they have advertised on their website. Great Customer Service Etiquette !

Satisfied to a T, I placed an order that was missing a part and Arlene was a great help. She had the part mailed out to me asap! As if that isnt enough she also helped with a freight surcharge fee only charging me the minimum for the inconvenience on my initial order. I wish all companies had employees dedicated to customer satisfaction like this.

I call Cris his great guy to work with and he have excellent way to take care costumer

I was extraordinarily pleased! A Plus Warehouse presented a more simplified and efficient bin for organization available! Opening and closing storage containers, despite the fact that they are clear and searching for items takes away from productivity and efficiency of organization ... I LOVE IT!!!

Have worked with both Ed and Chris. Prompt replies and available by phone. Have only purchased workbenches. Both acquisitions were a good experience. Thank you.

I had thought I Ordered a fixed steel ladder from Arlene but instead I just requested a quote. She did an awesome job re-quoting me and processing my order ASAP. I had a quote turned into an order in under an hour, THATS WHAT YOU CALL CUSTOMER SERVICE. It was quick and painless. Arlene is attentive and her customer service skills are A-PLUS!!! I will be ordering for all my construction projects from her.I hope she doesnt need the brownie points but shes exceptional and should be well noticed. I hope her supervisor treats her well $$$$$$$-NNI Construction

Outstanding customer service. I had a question and they followed up very promptly via email and followed up with a phone call. Everyone I talked to was informative and happy to help. Ordered heavy duty cantilever racking and wire spool racks. Will order again.

Excellent experience. Professional courteous and knowledgeable people. I highly recommend establishing and maintaining a business relationship.

What an amazing company. Customer service through the roof. I messed up on my online order. I contacted them and they were able to cancel the order and walk me through it again properly. Looking forward to ordering from them again.

Very nice man answered and helped me out.

Superb customer service. Martins experience appears to be an exception. The staff has been highly responsive via email and phone to all my concerns. Ed, Arlene, and Rich have all been particularly helpful and professional. You simply cant find 14-gauge steel products anywhere; A Plus is one of the very few outlets, and I would gauge their product knowledge and competence at the same quality rating as their products.

A Plus Warehouse has been selling our stacking racks for years. They are a great group to work with and they have a fine customer focus.

I ordered a storage container and when I received the product it was to small for what I needed it for. The size listed is the lid size not the container size. I contacted the company so I could return the item and purchase a larger one from them. They have a re-stocking fee of 35% plus you have to pay shipping and handling? I explained that I was buying a larger item from them and I should not be charged a Re-stocking Fee. The manager said he couldnt help. This was the price. The container in question was 24x 20x 13 so its not like they needed a big fork truck or crane to set this container back on the shelf! I have had my own business for over 20 years and I would not be in business if I operated my company this way so buyer beware! I will not use them ever again until they change the way they handle the return Items... RE-STOCKING FEE, COME ON MAN!,Martin EblinChillicothe Ohio

Excellent customer service - even for a relatively small order, Dave sent me the pro # and shipping info as he was leaving for a family vacation. Fair pricing - i would highly recommend A Plus.

The integrity of this business is horrible. They provided a quote for lockers per the plans and specifications, and then when it comes to signing a purchase order for the lockers, they back out all together. This has been after months of working on the details of the lockers and purchase order, customizing our forms and payment terms to match what they wanted. In which one demand they insisted on is that they wanted 100% payment before shipment. Working in the construction industry for 20 years, they are the worst supplier Ive worked with due to lack of knowledge of what they quoted and then walking away a year into working on the project.

Ed is great! Very knowledgeable and friendly! Outstanding first time experience! I will be back!

This is the second time I have purchased from A Plus and both times have been a great experience. They are very helpful and quick to respond to questions, and I am very happy with the products!

Amazing customer service! Ed always replies to me within an hour or two to help me with whatever I need. He has even caught one of my mistakes which was much appreciated!

Buyer beware on shipping. They charge hundreds of dollars for shipping (understandable, it is heavy). They package everything together with saran wrap. We didnt undo all of the saran wrap before signing off on the shipping. Light was completely destroyed. There was no way I would have known without completely unwrapping everything before signing (which would have taken a considerable amount of time, and honestly we dont have to worry about this with any other vendors). They did offer to split the cost of the new light with me, but I took my business elsewhere.

Great Service! They worked with me to get my product shipped fast.

Great customer service and quick shipments. Was very helpful when there was complications with order. Did return and ordered correct product quickly.Would recommend to others.

I truly enjoy working with A Plus Warehouse! Friendly and prompt assistance!

Very helpful! I appreciate how quickly they respond to any question or request!

Called to check stock on 12 lights I needed. Was told they were stock and would ship that day if they had the order. So I placed the order and Seven days later I called to find out where my lights were and was told the order needed to be processed and would ship in a few days. I cancelled the order because I could not wait. Nothing like being lied to just to get the order.

Ed was really helpful and great racks and pricing

Pleasant customer service, but not very prompt when dealing with returns.

A Plus is a great resource for locker room items. Ed Stairman provided excellent technical and sales info.

I have never worked with a salesperson so willing to go out of their way to make what you want happen. Bar none, the best customer service I have received in a long time. Will not hesitate tocall him again for other purchases!

Just spoke to Ed, he was extremely helpful even though they did not stock the particular rack system I am looking for, he let me know what their inventory included and I will probably order from them in the future.Thank you EdJoe Pegurri

I sent a PO over for GBP almost 2 weeks ago and unfortunately It did not get received(completely my fault) . I called Arlene and she walked me right through the process to email her the PO, She confirmed the receipt of the PO with me and got it right over to sales to be processed right away...A women on the front line...This is customer service done right!

Very professional and helpful. Will definetely use them again3 Gals Industrial

Had a little mishap but Arlene helped me get through you in no time. Great customer service

Very helpful service helped find exactly what was needed.

Customer service was outstanding! Thank you very much Arlene!!!

Prompt, reassuring service! Thank you for your time and effort!

We have been selling our products which are made in the USA to Aplus for 15 years. Ed and his team know the products inside and out and make it simple to understand. They are among the best in service day in and out. If you want a legitimate professional ecommerce company Aplus is one of the very best in this business.

Ed at APLUS Warehouse gave me great technical support which allowed me to better serve my customer.

Great customer service, immediately helpful in resolving an issue..

A Plus indeed! Ed is a thorough and responsive professional; a pleasure to do business with.

Ed and Chris are Awesome! They turn orders around very fast, are priced fairly, and are high energy guys willing to work for you! I am happy to work with with them through Vestil Manufacturing!-Mike SMithSales-Vestil Manufacturing

Great customer service and dependable source. Thanks to Chris for all the help!

DO NOT ORDER FROM THIS COMPANY EVER. FIRST, SHIPPING IS NOT TRUE TO DATES. RECEIVED LOCKERS 3 WEEKS AFTER SHIPPONG DATE OF 10/22. THEY SHOWED UP YESTERFAY DAMAGED. ALSO, ALL LOCKERS CAME DAMAGED IN BUBBLE WRAP AND THEY REFUSE TO REPLACE.

A Plus Warehouse has sold Vestil Manufacturing products for over 20+ years. Their success is driven by honesty, integrity and first class customer service and product knowledge.Jeffrey StannerVestil Manufacturing

Professional, knowledgeable and prompt service.

Great customer service!

Long waiting period of 1 month . And they count extra for shipping.

Great customer service

Great Service,had a small issue with product damaged in transit and it is being rectified without hassle.would deal with again!

Although they couldnt help me, they happily directed me to a company that could.