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Lighthouse Diving Center
5421 196th St SW # 6, Lynnwood, WA 98036, United States
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Lighthouse Diving Center
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Jo
Review №1

Dive deep seamen! Veteran operators. Training availability upon request. They got a cold SODA for all salt dogs, just talk the talk, they got you. 2W071 AFGHAN 2007 FOBBITBWAS HERE ASP 363.

m
Review №2

It was absolutely perfect for my needs and I am going to return to buy more. Oldman was pretty decent simple feel no rushing me nothing. But helped me when I asked anything. This place has a help wanted in the window if I didnt have a job Id apply here. Cool place hidden away from traffic.

Jo
Review №3

Loved the experience! I also love the references I have to keep my new skills up to date. I will be signing up for more Scuba certifications in the future! :)

33
Review №4

Great experience shopping and the staff are very well rounded in their knowledge of diving gear

ch
Review №5

Went in for fins. My 12 year old is in the grey zone between youth and adult sizes. No fins, but found a sweet pair of 5mm boots for her. Lots of pre owned gear too, without the absolute junk I have seen in other dive stores. Owner was friendly and took the time to help me out. Great!

Wy
Review №6

Harry and the whole lighthouse dive team are phenomenal! Have spent more money there than I care to say... You wont find a better deal or selection anywhere around! Thanks for the new spectrum guys!

Ve
Review №7

Helpfull staff

TO
Review №8

Great people! Very helpful friendly & informative.

Ry
Review №9

I cant say enough about how great my experience was here. I took a dive computer that I purchased off Amazon in for testing. They completed the test quickly, finding that the computer did not operate as expected, and gave me copies of the report to aid my refund effort. They talked with me about other computers and after researching them on my own, I chose to purchase a new computer through them. They were friendly, knowledgeable, and gave great advice on equipment. Ill definitely keep coming back.

Gr
Review №10

Great guys here...helping an old diver get back into the swing of things!

Br
Review №11

Let me start by saying I was pleased with LDC assisting friends and myself with filling our avalanche tanks.Long but worth the read.After trying to negotiate buying new gear and trading some in, how this has all changed. I called the shop to ask about their trade in service and get a ballpark number on my equipment since they are 30 min away. I was told they dont give prices as they need to look over the equipment and it can take 2 weeks. I decided I wasnt that interested and if I have time may stop in, but keeping my equipment for 2 weeks just to give me a price is ridiculous now matter how you look at it. Two days later I receive a call from Harry (Owner I assume) letting me know he received a note about my call and wanted further information. I explained what I was trying to do and gave him a list of the exact equipment I was looking to trade in and condition. He said they dont give prices over the phone because people can think more about their items condition than others so on and so on. Kinda like what a car dealership does, but its not a car its a BCD, wetsuit, etc. So after talking with Harry I told him I would bring down my stuff and we can go from there. Thanked him for the call back and said I would see him later. After getting off work I loaded all the equipment up and drove to the shop.Nows where things start to get shady and just unethical in their business practice. I enter into the shop and ask to speak with Harry. I was advised he was busy in the back, but Campbell one of the floor workers can assist me. I started to explain why I was there when he stated oh I heard you were going to be bringing down some equipment to trade in. I started to take out what I had talked about with Harry and the first thing he starts in with is yeah we really dont like that brand wetsuit so we wouldnt want those remember I already told them what I had. So I stated ok no problem here are the two Hollis Elite Systems 2 ($650 a piece new even now before tax and shipping) I mentioned. Once again I am told how they arent that good and not their favorite to have, ok so why have me bring them in? So I asked well how much are you thinking seeing the condition being just as I stated? Campbell then says well lets look at some other BCDs and we can go from there. Now I know this tactic as its used in the auto industry all to common. I went along with it and during this time Campbell brought me to the $915 top of the line Scuba Pro unit. To speed up this review we spent 30-45 minutes looking over BCDs and never getting an idea what I was going to get for trade in. I had made up my mind for two BCDs one for my wife and was in between the top of the line Scuba Pro $915 and the model a step down $595. FINALLY Campbell goes to do the math on what they can give me for my trade in equipment (Remember they dont want the wetsuits at all and the BCDs cost $1300 retail even today) and let me preface I completely understand the difference between retail, 2nd hand market, and wholesale. Campbell then comes back and lets me know they can offer me 10% off the BCDs Im looking at, so $91.50 off and $35.00 off the second (which was used)and by their math paid about $35.00. I had to ask to confirm I wasnt making a mistake, but they were offering me $126.50 for both my BCDs and Campbell instead he had to stick to the number as they dont like Hollis or most of their products for many reasons.So after wasting time to drive to the location & time in the shop looking around. They have no problem offering you less than 10% of your items retail cost, but looking over their existing used equipment sell it 15-20% less than retail. Great business practice for trying to take advantage of or just waste peoples time. Bottom line its a shady way to do business and great way to lose a customer and future customers. Will they care probably not, will they reply to my review with some standard We are sorry and always take feedback for the future probably. As a scuba shop maybe they are good, but for used equipment sell it yourself.

Ed
Review №12

Now this is a dive shop. You can go through their inventory for days and still not see it all. Harry took care of me with a new computer and I couldnt be happier. Great deals and nice selection on used gear. Im planning a trip to Hawaii and Ill be getting a 3mm wet suite from him for sure.Go check it out. You wont be disappointed.

Et
Review №13

Amazing place and amazing staffStaff are knowledgeable in diving gear and accessories!The place has a very cool and layed back atmosphere!I will 100% be coming back!

Ad
Review №14

Purchased a wetsuit at the Scuba & H20 show and could not ask for a better experience. Harry is very customer conscious, and even when there was a slight issue with delivery, he made sure the process was smooth. Would recommend in the future and will come back for any Scuba needs!

Wi
Review №15

Lighthouse Diving Center is a little weird to get to, as mapping apps dont quite get you all the way there, but its not too difficult to figure out. Definitely worth the minor inconvenience. Ive been there a couple of times to purchase various gear and the staff has always been extremely attentive, and helpful.For a small space, they really carry a wide selection of items, including good options for used gear, if youre in the market for that.

Jo
Review №16

Double check your receipt, I purchased dive classes for 2 and most of the equipment needed for 2 people only to find later that I was charged for 3 pairs of dive boots. When I attempted to get a refund I was told Harry would contact me. That was a year ago, between the terrible scuba class and shady charges Id avoid this place at all costs.

Br
Review №17

I rented tanks and weight. They are really friendly and seem community oriented like most dive shops. Stood out for their large selection of accessories and gear. I felt like they were there to equip many different types of divers.

Gi
Review №18

Love this dive store. Cant wait. To. Go. Back good prices. Awsome quality dry suits. Everything you ould want or need to go diving is here

Ra
Review №19

I lost my NAUI dive card from over 20 years ago and called to ask about. They were super helpful which amazed me. My experience there in 1993 was great too.

Oz
Review №20

My son and I got certified through Lighthouse many years ago. For me, this was a refresher course and a chance for a father/son thing. Both the instructor and shop support was awesome.

Ka
Review №21

Great place to get everything you need and people are very knowledgeable

Sc
Review №22

Knowledgeable, fast and friendly full service dive shop. They answer questions over the phone, they sell new and used dive gear, and they arent snobs like other dive shops.

Ki
Review №23

They had my gear for over month when they said it would take 7-10 days for servicing. I called 2 weeks in and they said they were behind and would call me by weekend. They never called back. Finally finished 2+more weeks later, but never a call to tell it was done. When I inquired about the delay, they said it was busy season and the phone had been ringing off the hook, yet I stood in the store for 5 minutes and had to find someone to help me and 15 more to get my gear yet the phone rang once and I was there only customer. They didnt offer an apology. I will never go back!

Bo
Review №24

I had a great experience! Clean, attractive store, large inventory, and helpful, informative staff. I purchased a mask with my perscription so no more contacts needed when diving! :)

Su
Review №25

Service, cost was good but make sure to understand policies of used gear.

Jo
Review №26

Usually go to underwater sports but I didnt have time to head that far south or west. The lady working that evening was helpful and even found a replacement clip for my mask that I couldnt find anywhere else.

Da
Review №27

Friendly, helpful staff. They fill tanks to the top. Never had a light fill, not once. Lots of gear in Stock.

El
Review №28

If I could give quarter of a star a would. 3 regulators failure after they serviced my gear. Stay clear from this shop. Do not bring your life support equipment here! Incompetent!

Ke
Review №29

Great gear selection and very competent friendly service.

Wi
Review №30

Service was slow, so bank extra time, but the owner is extra kind, encouraging, knowledgeable, flexible and great to work with. Plenty of selection.

Ce
Review №31

Great selection, great staff

Te
Review №32

Always a fun and friendly experience.

Ju
Review №33

Campbell is Very knowledgeable

Na
Review №34

Helpful staff, great selection.

TN
Review №35

Harry knows his diving, and Phil knows his equipment.

To
Review №36

Excellent

Information
4 Photos
36 Comments
4.4 Rating
  • Address:5421 196th St SW # 6, Lynnwood, WA 98036, United States
  • Site:http://lighthousediving.com/
  • Phone:+1 425-771-2679
Categories
  • Dive shop
Working hours
  • Monday:10AM–7PM
  • Tuesday:10AM–7PM
  • Wednesday:10AM–7PM
  • Thursday:10AM–7PM
  • Friday:10AM–7PM
  • Saturday:10AM–7PM
  • Sunday:10AM–7PM
Service options
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
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