user
Michaels
1017 West Lane Rd, Machesney Park, IL 61115, United States
Appearance
Michaels
Comments
bu
Review №1

Your one stop shop for crafts supplies, and more. Emphasis on the more, theres stuff here I dont even recognise, but looks fun to own.

Sm
Review №2

Great place to buy craft supplies. Usually have sale on yarn. If you sign up for emails Michaels sends you coupons regularly. The staff is always friendly.

Me
Review №3

Friendly staff always willing to help you find what you need.

Su
Review №4

Nice array of crafts we found what we needed and went home to do beading. Staff were great too

Lu
Review №5

Nola enjoys the flowers at Michael and the deal on art canvis packs

Er
Review №6

I love Michael they have good sales

Li
Review №7

Clean. Great Christmas decors.

Ja
Review №8

The store was very clean.. Aisles were spaced enough to walk through.. My cashier was very nice and greeted me as i approached her counter... As well as thanked me.. I will definitely shop Machesney park location

Bo
Review №9

Good place to get pictures framed

Ke
Review №10

Very helpful staff. I had a very friendly employee literally walk me through the store showing me all three areas for exacto knives and explaining which were best for specific activities.

Ka
Review №11

Helpful and friendly staff! Had trouble locating some things and a gal was able to help finding what I needed. Very clean and organized! Love this store! Recommend for framing, floral, and crafting people!

Da
Review №12

Decent but the shelves were pretty bare & the wedding selection was really lacking. Tons of stuff for your Cricket or cutting machines though!

Be
Review №13

Great store for your craft projects, but the 2 girls working the night I was there didnt know where anything was in the store.

Li
Review №14

Michaels was clean, And organised. I waz in-and-out quickly. Very few people. Masks worn by the employees, but not necessary for entrance.

Am
Review №15

The employees are very helpful.

Oo
Review №16

Burgers bumpin and fries bumpin. 10/10 would recommend

Ba
Review №17

Found great bargains and was helped by amazing friendly staff members!

Jo
Review №18

I love your stores and your amazing staff! As a disabled senior I knew I would have to be helped to navigate. Barbara was the first employee I saw: I asked for assistance and she immediately dropped what she was doing to help.I had my list and I shared it with her. She read it and off we went! She found everything i wanted, helped with several choices based on price and quality, and did it all with a smile (she was wearing a mask, but I could see the smile in her eyes!).Gail was also very pleasant and friendly at the checkout. I have, among many other things, limited vision. She gladly explained the store email sign up and did the work of input for me.It was a great shopping experience for a getting older gentleman by the name of john Kirkpatrick of Rockford, IL. Ill be back!

Kr
Review №19

Super cool place. Was upset of the lack of markers. Paint, you got it. Pencils, you got it. Color crayons, you got it. Flowers, you got it. Markers..... not to much. But they have awesome hello decor.

Ja
Review №20

Good selection, usually have what I want in stock

Ja
Review №21

A great place for anything! Very helpful staff.

Re
Review №22

I went in for 2 custom frames to get done and found the staff knowledgeable, helpful and friendly. The process was easy and the results were amazing. Alittle pricey, but worth it.

Fr
Review №23

Nice greeting, well organized, helpful and professional!

Al
Review №24

Clean and well organized

de
Review №25

Their scraping supplies are non existent.

Sc
Review №26

So much Cool stuff !

M
Review №27

Made a pickup order this morning. I got the message confirming my order was ready. I go to the store, park in the designated spot, and use the app to confirm I was ready for someone to bring out the order.Nobody came out after 10 minutes, so I called. I was told they would bring it right out; you already know what happened next. Nobody came out after 15 minutes from the phone call. Ive waited 25 minutes total, I go in the store, and approach the pick up counter. Nobody was there, so I press the I would like assistance button, and was shortly thereafter approached by an associate.She was immediately snappy at me, clearly annoyed that I pressed the button. I told her I was there for an order, I gave her my last name but she said it wasnt there. We checked under a different name, and sure enough it was there. I apologized for my mistake and she proceeded to scold me about the pickup name and the name on the billing address (which evidently is the name they use for your order, NOT THE ACTUAL NAME IN THE SLOT THAT SAYS PICK UP PERSON) do not match and that i need to fix it. I showed her my phone, where it clearly states that I am the person that purchased the order, I am the pickup person for the order, and my confirmation code; she didnt want to hear it.She then made the assumption that someone bought my items for me and that they didnt put the correct name for the pickup person down on the order.Total bummer of a trip. I love Michaels and have shopped for them for 15+ years. However, I dont need to be reprimanded nor talked down to at the store that takes hundreds of my dollars every year. I think Ill take a break and give Joann a visit.Ps- She also wasnt wearing a mask. Real nice 👌

Ta
Review №28

This store has very nice faux flowers for my Grandparents gravestone, always in stock and beautiful! I just saved 70% on a very nice one! Tip: look up on wall in far corner

Ta
Review №29

Great location, helpful employees, lovely selection, and the sales are fantastic. Very happy the rewards program was added

sa
Review №30

Had to look for something, the ladies that work there would turn the other way when i would try to approach then with a question

Pa
Review №31

Always a good selection and the staff was helpful it was nice to see all the great fall decorations out and really made me want to buy them.

Ti
Review №32

Awsome art supplies.

El
Review №33

Disappointment, as usual. I should just stop going here. Never find what I want.

Ch
Review №34

Friendly cashier, large selection of paint which is what I went for. Brushes not well stocked.

Cr
Review №35

Always a little too pricey, but great supplies. Very disappointed in the website and the curb service bit, not accepting cash for a pickup. Not all of us have credit cards Michaels! A bit stuck up if you ask, too good for money now. All the better reason for Hobby Lobby, no b.s.

Di
Review №36

Very friendly and helpful. Had what I wanted.

Je
Review №37

Usually have whatever I need

Br
Review №38

One of my favorite places

ka
Review №39

I get into trouble just walking in door. At least today I got what I went for.

EM
Review №40

Nice store and you can pickup/delivery UPS box.

Ro
Review №41

Smaller store. Cant always find what I need here but dont want to drive to State st store. Everyone is friendly. I keep going back lol

Mi
Review №42

I had no problem but I overheard someone yelling does anyone work here while we were there. Lol

Ba
Review №43

Finding the right crafts for the holiday is a blessing!

Wh
Review №44

The Machesney Park, IL store is wonderful. During quarantine I used their curbside pickup service and it was PERFECT! Thank you!

Su
Review №45

Love Michaels! Great selection, good sales, and they dont come with the terrible politics and oppression of women that you get with hobby lobby. Plus their selection and the quality of their items is better (at least in what I go for). Staff is also very pleasant to work with and willing to help

Ma
Review №46

Large selection, but somewhat disorganized layout.

Je
Review №47

These gals are amazing! They helped me with my project and I guarantee I will be back for my next one. I wonder if they have any job openings? A+ location for service and selection

Jo
Review №48

Had what I wanted, helpful employees, and, many sales.

Da
Review №49

Kids Creativity Camp was fun

El
Review №50

If you love arts and crafts and fabric, then Michaels is an awesome place to go, my daughters favorite store

Ja
Review №51

It was great

La
Review №52

This store is amazing!! Has lower prices items and a clearance section...the only complaint I would have is there definitely needs to.have a bigger yarn selection, and a bigger volume.of those selections...but still an awesome store that id.pick over any other craft store

Ji
Review №53

Michaels has Saturday crafts for kids that my daughter and friends always enjoy. They have always been $5 or less. This summer they have had many different kinds of slime.I love shopping at Michaels, but it always costs me too much money! I am grateful for the coupons on their app., because I always forget my paper one.

Ja
Review №54

Always have what Im looking for.

Mi
Review №55

Always love the great discounts and clearance areas!

Br
Review №56

So many things on sale-wasnt sure where to START looking around! I could spend hours in there just looking at the wide selections! Staff was very helpful and courteous. Store was exceptionally clean and smelled wonderfully of pumpkin spice!!! I walked right into a beautiful Autumn setting!

Ma
Review №57

Last year my buddy bought a pink Christmas tree from here and I wanted to get her some matching ornaments. These were perfect! Even though the holidays brought in loads of people into the store, the associates were calm and helpful!

Re
Review №58

I when into Michaels to buy beads . And glue wire I couldnt find a wire I needed so ask young lady who work their .and with a bright smile she said yes ! And she did .love here help and how is she preceded herself with kindness and a smile like she wanted to help I wish I got her name it was in Machesney Park cute little girl thank you and if I get her name I will drop her name because she was very kind Im 62 and I walk with a walker very helpful to me saved my steps

Cu
Review №59

Came for an emergency gift for moms birthday and ended up with six! What an amazing store with courteous employees and a vast and unique array of products from home decoration and seasonal supplies to arts and crafts. I highly recommend a stop in for all who are interested😀

Tw
Review №60

Michaels is awesome and dangerous to go into lol. They have everything a crafty person like myself needs haha.

Je
Review №61

This particular store has a limited stock than the one on E. State Street. Since I am typically looking for baking supply items not craft items, I rarely if ever find what I am looking for. They do have a large selection of craft and art supplies though.

Vi
Review №62

Wonderful

Sh
Review №63

This is my favorite Michaels. I always find inspiring things to do. If you need help theres always someone close by. They are all very helpful and cheerful. For those who have allergies when it comes to stores that have scents and sprays this one does not bother me at all. And I am highly sensitive to that and lights

Be
Review №64

My daughters and I always find fun things to take and make. Check for coupons online before you go! They offer a teachers discount if you show your current ID. With as much money as I spend here on my students, its greatly appreciated!

je
Review №65

The store is always clean and organized. The employees are very helpful.

Ro
Review №66

Great product mix for any decorating or crafting project you may have! Very helpful, attentive staff, great prices. Small town craft store feel out of a big box discount chain. Love em!

Su
Review №67

Great place to shop always has everything I need. only thing is employees could be a little bit more friendly and smile more. Will definitely be shopping here again.

Op
Review №68

Friendly staff in and out quick.

Mi
Review №69

Good selection of crafts and art supplies, and decent prices when items are on sale.

De
Review №70

Very helpful.

Me
Review №71

Small store but decent selection

Ti
Review №72

Who doesnt like to come to a place to create something amazing for someone and or give a gift to someone. Love coming here and you should too.

La
Review №73

Always friendly & helpful! Love to be able to pick up what I need for a project at a reasonable price - great coupons.

Go
Review №74

Craft an art supplies very diverse, I go frequently just for ideas.

Br
Review №75

Its amazing they have Halloween at 40% off and alot of nice products for your decorating needs, also they pulled out Christmas early!

Wa
Review №76

Love the selection and prices. Also very kind and helpful employees.

dy
Review №77

Cashier was nice and gave us 2 coupons for our purchase

Sc
Review №78

Clean store, nice.

ke
Review №79

Great selection,,little on the pricey side

Mi
Review №80

Great sale on yarn. Staff was helpful in answering questions.

Ra
Review №81

I used their custom frame team and Miley was awesome!

ni
Review №82

Great place to buy craft items of all kinds. Reasonable prices. Wide variety & good sales

Pa
Review №83

Love this store, they have such a nice large assortment of craft supplies and gift giving ideas and ready made items. Very friendly and helpful of you needed anything

Ja
Review №84

Excellent place for hard to find craft items.

Jo
Review №85

At store about 11am, too few people working floor. Old store layout was more customer friendly. Employees do very well with customers but are overwhelmed. Take care of your staff and they will take care of patrons.

De
Review №86

Awesome...had exactly what I wanted on sale!

Sh
Review №87

Had nothing I needed. Not the dark brown pom pom balls for my ornaments. Nor the tan ones either. Or the small push on clothespins I needed for my reindeer ornaments. Or the sizes of the styrofoam balls I needed for my snowmen ornaments. I am disappointed...my 2 Grandboys 8 and 4 dont get to give their class an ornament☹️☹️☹️!!!

Ki
Review №88

I love making gifts for my family. Especially jewelry and they have wonderful beads here.

Br
Review №89

Great sale items.

Ra
Review №90

This store is better than the Rockford location -- cleaner & less cramped. I also think it has a better selection.

Mi
Review №91

Friendly staff and good sales

Bo
Review №92

Have all art supplies I need.

Re
Review №93

Always clean and well organized. Awesome classes.

Su
Review №94

They have a variety at this store. They have great sales also.

Co
Review №95

Always the best sales. Not very helpful at this location but the store is pretty self explanatory. Stingey with the discounts.

Da
Review №96

Always have what were looking for when we need it! Another plus is you can usually find a coupon to use for your purchase, not that theyre overpriced, but, who would complain about saving some money.

Ka
Review №97

Love them they have everything you need

bo
Review №98

The store is nice and clean, but they have items mislabeled as far as sales go. I have this problem often with Michaels. Ive also had trouble with them honoring coupons.

Vi
Review №99

Ive always loved this store....

Li
Review №100

Great holiday decor selection and amazing prices! I bought the cutest holiday baskets 70% off!

Information
75 Photos
100 Comments
4.4 Rating
  • Address:1017 West Lane Rd, Machesney Park, IL 61115, United States
  • Site:http://locations.michaels.com/il/machesney-park/8771/
  • Phone:+1 815-639-1354
Categories
  • Art supply store
  • Craft store
  • Picture frame shop
  • Yarn store
Working hours
  • Monday:9AM–9PM
  • Tuesday:9AM–9PM
  • Wednesday:9AM–9PM
  • Thursday:10AM–7PM
  • Friday:9AM–9PM
  • Saturday:9AM–9PM
  • Sunday:9AM–9PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Planning
  • Quick visit:Yes
Similar organizations