I dont usually write reviews one way or the other but I felt this was deserving of one. I had my car remote start/alarm installed here 2 years ago. Great job. Came back last year and got the windows tinted. Also another great job. I decided to let them put a new stereo in my Harley. They had it installed reasonably quickly and it sounds great. 3 days later, my horn and turn signals go out. I checked all my fuses but couldnt find a bad one. Stopped in and talked with Jason and he told me to bring it in. They checked it over and found the problem. It was a bad fuse. I am 51 and maybe I need new glasses. Thanks Jason, Keenan and the whole crew. You guys do it right.
Went to go get remote starter put on Taylor told me it would be an 3-4 hour job. I got there at 9am and was out by 10:30am Tony was the one who did my installation, it was very quick! The pricing was decent and Taylor was just awesome with her customer service and answering any questions I had. I definitely will be returning and strongly suggest them. It is on a first come first serve basis but they have a good amount of employees.
Needed a new remote for my remote start that was installed a few years back. Jason and the crew really were polite and helpful! Would recommend anyone to them! We love our remote start!
I stopped in to put some subs into my vehicle and they helped me choose exactly what worked for me, also they took the time to make sure all was in working order. All in all great place. They have almost anything you might need. Thank the Experts!
Expert Electronics installed a remote starter on our vehicle and almost immediately the check engine light came on and would not go off. Cruise control would not work. Multiple trips to EE to repair but could not fix it. We took the car to our dealer and found that it would cost $650 to repair damage from EE. After months of back and forth, they removed the remote starter and fixed the problems BUT would not refund our money for the starter. Said we could get a store credit for a mattress. There are other more reputable shops that specialize in automotive and don’t sell mattresses on the side. Please learn from our BAD experience.
Definitely recommend this place!! Customer service was fantastic!I originally scheduled an install for a sound amplification elsewhere in Loves Park. After being told conflicting prices and them double booking me twice and being turned away the day of the install, I found Expert Electronics on a google search.I saw they had good reviews so I called and spoke with the manager. He was more than helpful and said he could get me in the same day, whenever I was ready. I dropped my car off about 30 minutes later and they got it done! He was so friendly. Not only did they get the install finished in half the time I originally planned than the other place, it was also almost half the price.When I went to pick my car up, there was a younger male working and a younger female working the register. The make brought me out to my car to show my how to navigate it.Everyone was so patient and kind. Customer service was def on point and the system sounds perfect as well... very pleased. Thank you very much!!! Will def keep you guys in mind if I ever need anything else done or will tell others if they do!
I only leave positive reviews for businesses that earn it and Expert Electronics earned it. I took my vehicle in to have my audio system installed and to have my windows tinted and im beyond satisfied with their work. I was given a quote on parts and labor but when it was all said and done i ended up paying less than quoted. If I have anything else i need done to my vehicle i will choose Expert Electronics. Thank you to everybody involved.
Good work. Going back soon
These guys are are on their game, efficient, professional, knowledgeable and as for the cherry on top, friendly and personable. Installed new speakers and was in and out in less than two hours. Highly recommended!
Thanks Nicole for getting my alarm and remote start done! Great business and great employees!!!
Great service the employees are awesome and prices are reasonable
Always friendly and knowledgeable staff. Never had a problem with getting the correct products to match my needs and installers are excellent.
These people do great work. They are very knowledgeable and if they do not have the answer they will get it for you. Their work is very clean and professional. They can be very busy at times and you might have to wait a bit to get your work complete. Just be patient the end result is well worth the wait.
This is THE MOST unprofessional place to take your vehicle. There are a bunch of little kids in here working on sterios. We spent 1300 to get a radio sterio installed into my new vehicle. When I recieved it back everything was fine until the next morning, I went to start it and it was completely dead.Jumped it and took it back to them. They tinkered around for the day and I was able to get it the next day problem apparently fixed. We came home and locked it. Once the sun went down we noticed my flood lights and tail lights lightly blinking. On off, on off. Nothing I tried would stop it so we undid the battery for the night until we took it back that next day. Again they fixed the problem It did last for 3-4 days which I was really excited about. I thought it was all in order until I woke up for work to a dead vehicle again.... ended up talking with expert electronics and deciding it might be my battery or alternator? So I bought both and had the vehicle towed to them. They ended up concluding it was just my battery and I was able to return the alternator. The tech said he used an old Trick and hammered the led connects on my battery to make them expand. This trick worked for a couple weeks until it didnt AGAIN! This time I took it to a professional mechanic. The problem the whole time was when they tightened down the terminal adjusters they broke them and still was trying to tighten them with it broken. Makes sense now why they needed the posts to expandAside from all of this they threw away my fuse cover but allowed me to order another one ($50) and take the receipt for a reimbursement. Apparently they toss things that gets mixed up so they didnt have it.In all this was the worst experience Ive had and it was my first time having a radio installed. I will never reccomend this place.
The employees are always helpful and very knowledgeable concerning the needs that I go in there for.
Walked in today to get an idea of what could be done with the stereo that doesnt work in my van anymore. There were two guys at the counter and a guy and a girl behind the counter. One of the customers got their stuff and left. The girl behind the counter then went in back. The guy behind the counter was helping the next person in line, then it was us next. In the mean time two more customers walked in. It had been about 15 minutes since we had walked in. The girl comes back to the front and points to a guy that had been there about 2 minutes and asked what she could help him with. In my opinion both the employee and customer were wrong. She shouldve said May I Help Whos Next and the customer shouldve said Take Them, They Were Here First. So we will take our business elsewhere.
I went to get my alarm an music service and my Truck Nutz was stolen from the rear of my vehicle.. The service was very good, but I shouldnt have items stolen from my vehicle.. Not happy.. I dont see why a pair of truck Nutz had to be removed for installation they where under the car an they where not returned.. This was an alarm service an Amp install not truck nut removal from the rear of my car
Amazing quality and got in and out quick! Will definitely be visiting this place again
I called the Rockford shop and asked about an appointment to have a remote start installed. I was told that appointments weren’t taken, it is a first come first served situation, and that my request should take about 2-3 hrs. I checked both google and Expert Electronics’ website and noted that they open at 9 am. I arrived at 9 to a closed shop. When I called the number, I was told that the RFD shop was closed for over a year and they assumed everyone knew. I promptly rearranged my ride and went to the other location. I was later, at 6:30pm, told by an indignant manager, I assume, that he was unaware of the cyber mix-up because “I’m not on google all day!” as if trying to insult me. I called the shop at 3pm to check on the status of my car and was told that it should be about an hour and that they would call. I needed to arrange a ride and did so at the only time I could, 4:30. When I got to the shop, I let them know that I was there and patiently sat down to wait for my car. An hour later, I was told that there was problem and it would be a few minutes. At closing time, 6pm, I was told that my car was being brought around and asked to pay. I did so. At 6:30 I was beginning to become upset and asked an employee where my car was. The responding person in charge, I assume manager, seemed peeved at me for asking, as he “never even called me”. Somehow this was my fault. Note: It is a half hour after closing time and all customers who drop off vehicles would have needed a ride to pick up their cars. I finally got my vehicle at 7pm. Communication and customer service were abhorrent.
Hands down the best experience I have had not only with car stereo installation but with a locally owned and ran business. If you have the opportunity to talk with Jason, Taylor or Todd you will understand why the music I hear now is so good. My only regret is I did not hear about them sooner through friends or media. When I decided to get a system installed my first instinct was Best Buy. I went to the Best Buy store and sat by the stereo systems for about 30 to 45 minutes and nobody ever approached to help understand all the technology. The next day I gave Best Buy a call to hopefully talk with someone regarding my needs. I was on hold for over an hour. I decided to look somewhere else. I called Expert Electronics and spoke with the very knowledgable Taylor and was ready to bring my car in next day. From there Jason and Todd got me set up with a badass system at a very reasonable price. You can tell that everyone at Expert Electronic is there for you. Jason is doing an excellent job and a dedicated man towards his business, family and American values.
Great place with awesome people to get your car audio, window tinting, and detailing.
Very experienced! They know what they are doing and very helpful! Thanks again!
Never once did i get my car back and everything was fine. Multiple times i had to put my trunk back together, never was done when they said it would be. I drove over 50+ hours to and from their shop for all the times they had to re wire my systems. Ive dealt with these guys for way too long. One time a staff member wanted to fight me because i wouldnt buy a $700 JL audio amp. They said my car would be done in a day or two, its been 2 weeks! They left all the excess garbage in my car from the wiring and got dirt all over my leather seats and were climbing all over my car damaging it. Also the owner doesnt listen to anything you have to say and the staff doesnt read the work orders. This place is a nightmare and id avoid it all costs. I made the mistake of going back to them when i never should have. My cold hard cash i worked hard for was completely wasted, i regret every dollar i spent here
My son and his girlfriend had them install a very pricey system in which they were very happy with until they seen sparks coming from the subs...brought it in today with fried wires and asked them to help replace the melted mess. Owner was very rude and told them to take the wire and do it themselves. My daughter asked why they werent wearing a mask and owner told them to get the f*** out of his shop. Very rude and unprofessional!
Brought my cousin here to get her Bluetooth display fixed in her Cadillac truck. To be honest I never even went into the place... I just picked her up and dropped her back off to get her car and she told me how awesome it was and that the problem was fixed! It did cost a pretty penny but its done properly and professional.
Expert advice and service. Tim is definitely as knowledgeable as they come.
Great help, knowledge!
I will definitely recommend this place! Great service & everyone was nice & they did everything I asked for.
After several months of dealing with an issue with the touch screen in my wifes car, and getting the run around from a couple of other so-called experts, I FINALLY have my issue resolved! Even after the initial repair didnt go well, the owner promised me he would do whatever it takes to get it fixed! They did EXACTLY that! I would recommend them to anyone! And will definitely use them in the future!Thanks!
Very unorganized and unprofessional, Techs need more electrical training.
Great work and very professional. I am very happy and will be referring you guys to other people for work. Def giving it 5 out of 5 stars
Very helpful and courteous staff and service! I would highly recommend. Shop does great work. staff is very friendly and professional. Will definitely do business again.
Diagnosed problem over the phone. Very impressive.
The crew there did an amazing job on a crazy custom audio install on my boat. Very affordable. Very professional. They also did the window tinting on my truck. No issues. Turned out great. I have used them for several years for all my vehicles.
Had a new radio installed by Tony he was very knowledgeable and answered all my questions. The young lady who welcomed me to the shop was very friendly and made me feel right at home. Have recommended the shop to my friends and family.
These guys are awesome, window tint looks great and done in half the time they said. Great work done by great people you dont find that anymore.
Still 6 months later and this place hasnt fixed my touch screen radio they installed it like trash i originally had a comment saying this and i got a call from the owner askin me to give them a better review. Promised me he would get it fixed i changed my comment gave him a good review but still nothing on his end. I paid 1,400 for the system and radio so you would think that kinda money it would be flawless work. If anyone is lookin to go here I dont recommend it at all.
Great service and knowledge. They saved me money even and usually places want to sell you as much as they can. Jason and Rob are great guys and know what they are talking about. I will be back for more service in the future definitely. Thanks expert electronics!
This place is great! My radio fried up and they werent sure exactly what happened. They could of just left it at that but they took the responsibility to ensure a customer is taken care of and get it fixed. With companies closed down due to COV-19, it took some time to get it back. They kept me updated the whole time. When I took it in to get it fixed, they surprised me with a full tank of gas!
Great place good prices fast service got a stereo for 300c and its ssd sounds good definetly gttn all my business next up tint thanks guys
Jason knows how to run a business who puts customers first! He was booked up solid on a day I wanted my remote start installed but made it up by offering a different day to pick up my car from work and drop it off without me having to do a thing! Excellent work on the window tint as well! Exceptional customer service. Thank you soo much! I’ll be sure to tell others because word of mouth is the best advertisement! Thank you Jason and your crew!
Very approachable team! Answered all of my questions pertaining to my stereo and speakers. My head unit install with steering controls worked well. The service was quick and affordable. Great advice for speaker upgrades, I will be going back for that service once they arrive.
Absolutely horrible customer service!
Very knowledgeable. Great prices. I would recommend everyone to try them out. You wont leave unsatisfied.
Super pleased with the work I got done. I went there with a troublesome amp to get looked at. They diagnosed and replaced all of the things causing my issue and didn’t charge me through the roof! Staff and owner are great people, big thanks to Rob & Jason for taking care of me and I will be a returning customer for sure!
I had Expert Electronics install a remote start on my wife’s SUV, based on a strong recommendation from my longtime mechanic, and they were great to deal with. The remote start worked as expected, and their price, including installation, beat the other 3 quotes I received from other installers. I highly recommend them. Thanks, Rob!
Expert electonecs give u a overall great experience from start to finish keeping u updated and working hard to get there packed day of work done. Event after u leave if u ever have a issue they would be glad to try and help u solve it. I would highly recommend going here for any of your audio or tint needs.
Taylor at the front is really sweet and she was very helpful. Tony is the best person Ive ever had work on my vehicle
Excellent service, one of the best places to go to if you are looking to get new speakers in your vehicle.
I went in with an appointment on a Friday to have a 10 powered subwoofer installed in my HHR. They were very busy as the temp just dropped and everyone and their mother was looking to get remote starts installed. It took longer than expected but they exceeded my expectations. Everything was run super clean and the system sounds great. Highly recommend this place!
I must say that this establishment has everything. Great owner, staff as well as the best price in town. Jason is very engaging and really loves what he does. I went in to get the windows tinted on my car and ended up with a complete stereo system and a mattress. If you want great service and and quality merchandise, look no further. I will be a life long Customer and would hope that you will consider the same.
I see why they got bad reviews
Had a great experience with the guys here. It was a really hot day and Jason moved a (very comfortable) couch for me, all the way closer to where the cool air was pumping. And to do this while taking care of like 3 other things, was incredibly amazing! The work was done in the time quoted and my installer kept me up to date on the progress. They answered all my questions and were so knowledgeable with everything they did, it blew me away. I would suggest to anyone who is shopping around and reading this, to do yourself a favour and give them a call or stop in. Thank you again Expert Electronics!
Hi, I just wanted to thank Jason and the staff at Expert Electronics for fixing my radio that had no sound for 6 months now. We tried fixing it at home, looking up You Tube videos, Googling how tos and even checking on the fuses, but we probably checked the wrong ones, obviously. Lol. I honestly have been very busy with school to have someone look at it. Plus then Covid-19 happened. I found this business on the internet and they were so nice to me and told me to bring my van down to their shop to take a look at it. I brought it in and they got me right in asap. No waiting. Turns out, it was as simple as a fuse that needed to be replaced that had burnt out. I cant thank you guys enough for bringing my sound back! Now, I can listen to my favorite tunes again. I will also be sending customers your way. Only cost me 20.00. Thank you so much, Kristy😁😎
I’ve been going to Expert for all of my cars window tints, stereo upgrades, and auto starts, for at least 10-12 years. Quality of work, customer service, and their prices can’t be beat. The only shop I trust in the area is Expert.
Great staff, always friendly and nice to my boys. They tinted my windows as well as most of my staffs vehicles and they bring their French Bulldogs to work, place rules 5 stars all day!
Tony did a amazing job on my car stereo. And then I had him put a automatic start in. Great service and amazing staff. Thanks taylor!!!
Jason and his guys did the tint on my car. It turned out great! His guys have worked on a couple of cars I own. Always a great job.
They did an Amazing job on my window tint!
Awesome service great help after given the runaround from other places locally. Absolutely nothing to complain about honest and punctual.Great deal given the service and expertise🙏☝🏼
I drive a 2008 bmw x5, i had them make me a custom box which is very thick, strong and sounds amazing they also wired the entire vehicle and made a an amp rack out of kindness. custom box and full install in one day.
I live in algonquin and got shops around the corner and I drive a hour and half one way for these guys. They take my in everytime same day I call where everyone else is weeks out. They do awesome work and are very knowledgeable and passionate about their work. Hands down come here🤙🤙
The customer service was great. Jason the owner made me feel comfortable and at home while the performed magic and installed a complete system in my 08 trailblazer. Any nit picking I did he went above and beyond to make me happy. They hit a grand slam on my install and Im glad I ignored the ignorant reviews and listened to all the good ones. No one has 4 stores and lots of employees if they werent doing excellent work. A bit of advice for any one looking to get a bad ass system in their ride, dont even buy nothing, go in to see Jason at expert electronics on n. Alpine and let him do what he does best! And thats installing the best equipment for the best price. You will have sound like you have never heard before. THANKS JASON AND THANKS INSTALLERS!
I have had a great experience with quality of service and everyone that works there. Great place to go!
Tinted my Caddy CTS4. Awesome guy, does awesome work. Quick turn around time with excellent results. Will definitely use again.
Recommended here from a family member for some stereo work, and I was really impressed with the sound I got for what I paid for it, would definitely pass along the word again.
Super pleased with the remote start that was installed last month. Has worked perfectly.
Brought my vehicle and I had issues with the subs that I was completely lost with and brought it in guy came out out did his thing and was fixed really quick and didn’t charge me ! Great service people! Would recommend this place
Great team. Did a excellent job on my tint. Had it previously done at tint world, tint worlds subpar tint started peeling off and they acted like I was never a paying customer and wouldnt redo it. Also had my double DIN cd player and four channel amp installed and couldnt be happier. Thanks expert!
Jason and his staff were extremely professional. They made sure that my every need and want was taken care of and went above and beyond to do so. It is very rare these days that companies put their customer needs first and it was refreshing to see that Jason and his professional and courteous staff made sure that I was taken care of. I highly recommend Expert Electronics and will continue to go there for my electronic needs. Thanks again guys!
These guys really know what theyre doing! From the super helpful girls up front to the techs. Youll be glad you did.
Todd did awesome on my tint. Jason hooked me up on a deal would highly reccomend
Quality install, and great help with questions and concerns. Wonderful place!
Fast friendly service, the owner goes above and beyond to help you find what you need weather its old or new! Great prices too!
Went in to get an idea what was wrong with my license plate lights, dealership said I couldnt have LEDS in. Went to Expert Electronics and right away ordered some new LEDS for me. Just got them installed today free of charge. Will definitely recommend them to friends and family. I plan to come back for some other projects I have in mind soon!
This is the place to go for car audio and remote starters. Owner knows his stuff and the install guys are great. Quality equipment and good prices.
We had great customer service from Jason and his team. They provide quality merchandise and take pride in the work they do. Our business will only be done with Jason. We appreciate the hard work and time you put into taking care of us!
Definitely glad I found this place. Went somewhere else first they quoted me way way more then Expert Electronics. And all I Wanted was new speakers for my truck...went to The Experts not only did I get new speakers I got a new Radio installed and at an awesome affordable UNBEATABLE PRICE. They also Have Mattresses yes. I said it. So look if your looking for window tint, car audio, car security, or a mattress and you want a good Bang for your buck. This is the place. CUSTOMER SERVICE 💯👌🏾🍹. Will be returning my self for car security and mattress in the near Future.
Got all new speakers and re wired in my suv. Plus installed a new radio and my steering wheel controls do not work. No intentions on making it right
Best service around you will not find a better place to take your car!
Great place Jason helped me out for free and found the problem within 5min highly recommend
Jason and his staff turned the worst sounding stereo system into the best sounding stereo system! The price was 100% fair and my husband was beyond impressed with his new sound system for Christmas.
Amazing customer service Taylor was my favorite:)
Great service and friendly people. Definitely recommended
Awesome job on the install of my new SiriusXM radio which my new car didnt come with.
I had a very bad experience at Tint World so I went to Expert Electronics and they fixed the problem for me. They are nice people and I highly recommend them.
Jason was knowledgeable and quickly assessed and explained the issue I was running into that several auto part stores failed to remedy. I will be returning for future business
The owner, Jason, took good care of me. He suggested a great stereo and installation took only a couple hours.
Very professional fast and courteous would recommend 1000%
They install auto start, do very good, service very kind. Will use again very soon.
Great deals, great people, great products = awesome experience!!!
Went in for a stereo for my Can-am x3 Very knowledgeable answered all my questions cheaper price then I can buy online Hometown values !!!!
Great place..got new radio installed in truck
Super helpful and professional. Fixed my problem quickly and was very friendly.
I just went down there within the past few weeks to get a touch screen and audio installed and it looks works wonderful. I have been consistently going down there for all of my audio needs. They always do a wonderful job at installing the best product and a great unbeatable price. Instead of emptying your savings accounts at other local businesses and wasting your time, go to expert electronics to receive great acustomer service experience, a product installed in a professional manner everytime, very quickly, and always at the best price in the area.
I would avoid this place
I got a crazy deal for new speakers and some subs and theyre awesome! If youre considering getting new speakers, go here.
Always outstanding service and prompt, quality work.
Customer Service is great. Jason and his Co Workers just did an awesome job! They installied tinted windows, touch screen with navigation and a subwoofer. Im very appreciative and would refer going to them before anywhere else. Thanks again fellas.