I bought a 2012 Porsche panamera Turbo from them.. Love the car... Great experience... We had a couple issues when I was buying the vehicle From them they took care of them quickly... Their staff is very professional Every issue that came up they addressed it and corrected it right away.. I would highly recommend them for buying a used vehicle.. I will definitely shop with them again thank you guys so much my experience was awesome with you...
I bought a Mercedes’ Benz yesterday and I must say I was very impressed with what Joe and Andy did for me! I have never been to a dealership and actually felt like the sales and finance manager really put inconsideration how much you want to spend. They were so helpful! And really put in time and effort to make me feel comfortable with my notes. I’m recommended all my family and friends here. I’m so blessed that I came here to purchase my car. Thanks so much guys! I really appreciate y’all!
I want to thank Andy for a job well done on finding me the Audi I wanted. He was extremely professional and efficient. Thank you,John
Great customer service and communication. Moved mountains to make sure I got into the vehicle I wanted for my family. We will go back here for our next vehicle.
Had a great time buying a car from the fellas at Carz4Us. They were super nice didnt BS me or try to sell me some thing I didnt want, I got a great price on the vehicle it was priced accordingly based on the condition the year and the model, and was actually one of the most well priced models I could find! Thanks again Jack!I will return to purchase more vehicles from Carz4Us!
I love all there vehicle choices. I brought a car from them in 2019, and now I dont want to use nobody else.
Highly recommend! I purchased a 2007 Lamborghini Gallardo online sight unseen and the vehicle was more than what I expected. The vehicle is beautiful and runs great! Shipping service was awesome they were very careful with my new vehicle Thanks to Andy and Mitch for helping make the process go smoothly. I appreciate your honesty about the condition of the vehicle.
Very satisfied with customer service,Jac was very honest,trustworthy and professional Ill definitely use these guys again!!!!
Bought a 2017 Mercedes Benz S550 online sight unseen. Vehicle arrived better than expectation. Loved the virtual walk around. Will purchase again. Thank you Carz R Us team.
Highly recommend this place. Sergio was awesome to deal with. Cars were amazing. I was scared at first to drive so far for something I have not seen but was blown away when I saw my new car. Prices were perfect, miles are low, and ALL the cars are SUPER clean. Make sure you hit these guys up!
Jac was amazing!!! All these guys From Andy the finance guy to Mitch the owner!! Was absolutely awesome. Thank you guys
Highly recommend, I’m a first time buyer and they were extremely helpful with me getting my vehicle.
Just had a great experience buying a car from this company. We had a specific used car we wanted to find not available at a dealership but this company came up on a Cars.com search. We contacted them about the car and went to see it. We offered to pay for a pre-sale inspection from the dealer so they took it to the dealership for us. The inspection showed one minor issue which Carz R Us addressed prior to the sale.The staff is knowledgeable, competent and friendly. I would have no hesitation buying another car from them. The car was a good price, even being rated a good deal by cars.com. They are trying hard to grow their presence in the Houston market and I wish them luck. This experience is what you hope an independent used car dealer would be like.
Absolutely horrendous experience. Called in to ask if the vehicle was available for listed price and was told yes. I told them I was going to buy it the very same call. Dealer asked for a deposit of $2,500 which I gave immediately on the same day I called. I have my own financing. After buying my flight, taking days off, $ spent of scheduling, 10 hours before the flight, they decide to sell the vehicle to someone who was willing to offer more. 10 hours before my flight.After multiple phone calls and numerous text trying to get my $ back, I still have not received it 24 hours later. Stay away. Climax greed is what youll receive here.I lost hundreds of $ and got a ding to my credit score and I didnt even get to buy a car from here.10/29/2020 - Still havent gotten my money back.Update:Late 10/29/2020 - Dealer has returned the deposit.Mitch has reached out to me. Supposedly, management was not aware of this entire deal and stated that it was a 1 mans doing, sales person.Dealer has apologized for the whole mess.I have stated to Mitch that I will be back 1 day and that he will owe me 1 in the future when I come back, gentlemans agreement. This review and the updated 5 star review will serve as a agreement for future reference when I come back. All the screenshots and calls will be saved incase.
This is by far one of the best dealerships I have ever dealt with. I have 3 vehicles from them. I strongly recommend 💪🏿💪🏿👍🏿
A bit disappointed with my transaction. I purchased a 2008 g500 from them in December. Was told the day before flying in at almost 11:00 pm the wheel bearings where bad and it would be a good idea to cancel my flight. I flew down anyways to at least put my hands on the suv. I purchased and was told I would have my title within 30 days. Now I am getting a run around, stillNo title. I contacted my state to ask about getting a title since the dealership will not help... they sent out a third party to make sure the suv wasn’t stolen. Now they have the fbi involved to help obtain the title. The dealership needed me to send an inspection but since it won’t pass due to a bad front differential which is $10,500 my only option is the fbi route. I would say make sure if you buy a car get everything in writing including you will get the title in the mail within “x”Amount of time.To your response how am I supposed to get a plate for the vehicle if I do not have the title? I have tons of texts with Andy and he said you knew what was going on, in writing?
Hi my name is Mary and I would like to share my experience with you that I encountered with CARZRUS. They helped every step of the way and made sure I found a car that fit my budget. Very respectful and friendly staff. I will definitely return to them if ever needed. JACK was my salesman and he was wonderful. Thank you jack!!!
Purchased a Volvo XC60 on Friday, September 25, 2020. I spoke with the salesman the previous week and used Facetime to show my wife and daughter the car. I flew into Houston and drove the vehicle back home.Vehicle was as described in the photos and overall very satisfied with the purchase. I mentioned something that I noticed during my walk around of the vehicle. It was relatively minor. To my surprise they ran the car over to the local Volvo dealership took care of the issue and filled up the gas tank on the way back.Great experience, great car and very satisfied customer.
Best people ever and very fast transaction
Really great luxury cars and super awesome customer service!! Thank you!!
Working with Mitch was great. Smooth transaction.
Great dealer with amazing inventory!
They are THE WORST kind of predatory dealership. They ONLY seek vulnerable clientele who they can exploit and sell faulty vehicles to, and then charge you for THEIR mistakes. The only decent person in the entire establishment is the young black gentleman who they treat like the help, IMHO. 🤷🏾♂️
We came here and experienced the best service with Sergio he went above and beyond to help get me in the car I had to have thanks Sergio 😊 hats off to you
Hassle free buying, great customer service and competitive market value and pricing. Great to do business with
I bought a 2016 Z06 corvette, I talked to Mitch and he was happy to help me and work with me, I’m very satisfied with the service and professionalism.
This dealership is by far the best place to purchase a vehicle. The service is great and all associates are extremely friendly! Chad, Mitch, and Jack are great guys and will take the time to get you the vehicle you need! They give their honest feedback and take the time to learn about what your needs are before making a suggestion. I will not only purchase another vehicle in the near future, I will recommend them to all my friends and family members. Keep up the great work! I look forward to doing business with you again soon!
I was provided honest integral service with great prices. Im definitely going to refer friends and family. Go see Jac!
Amazing customer service definitely would come back for another purchase and i highly recommend you come to purchase a vehicle
My new extended family! Great services!! Love my new whip!
Excellent customer service and great selection of nice and clean cars, no regrets
Great cars, great deals. Didn’t disappoint
Had a great experience! Very professional and helpful. Love the selection of vehicles as well. Jac, Mitch, and Chad were all awesome thank you guys!
Jac and Andy were fantastic and walked me through every step and even took the truck to the mechanic to fix my concerns in a timely manner. This place was fantastic!
They have an excellent inventory with low miles to pick and choose from. They also do special order buying for their clients. They will get the vehicle for you if they don’t have what you are looking for. They have best financing options available. They make sure that their customers are their first priority and they keep you updated with the approvalThank you Mitch & Jack for all your help.⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️🌟🌟🌟I have bought 3 cars from them already and will come back for more purchase and also refer all my friends to them. This place is a must go and see.
Very good dealershipWill work with you!And walk you through the stepsThey treat you like family and help you out the best they can. Definitely recommend
Absolutely recommend coming here if youre in the market for a vehicle. I had an awesome experience with Omar, Andy, and the owner, I lost my previous truck in a total loss after an accident. Was in need of a truck, they had a 3/4 truck ford platinum that suited my needs I wanted, but the price for the insurance was too high after the accident, Omar (dealer representative) found me a better insurance rate of half of what my insurance initial rate was going to be, not only that the owner and Andy (financial representative) swapped the inital lien holders offer (Bank of america) which was giving me 5% apr, to their preferred lien agent who dropped it down for me to 2.5% apr. I was even running late to work the day I was going to pick up the truck and the owner let me take the truck while we were still awaiting the bank.Absolutely awesome customer service from sales representative all the way to the owner, got my super duty platinum truck at a great price, if youre on the market for a vehicle i highly recommend considering coming here, its not like other dealerships where it can get nerve racking dealing with sales representatives trying to coin you, guys here work with you throughout the whole process. If you need a truck like I did, or luxury exotic cars all the way down to cheap cars, this is the place to go.
Me & my wife just brought the perfect car we was looking for from this dealership. A convertible BMW just in time for the summer. The sales guy Jac took care of us like family with no hassle or pressure! Also everyone that works there are great people from top to bottom. I will must definitely do business with them again in the future and recommend them to anyone thats looking for a nice car you want be disappointed!
Jac Is Amazing..I was treated with respect and Every1 there is kind and courteous..Very helpful..I would recommend Carz R Us..ThanksSincerely,Miss.D.RhodesBlessed And A Blessings
If you want to get in a clean car with a great salesman! Go to Carz R us and ask for JAC... He will get you done and done right. He is by far the best salesman me and my wife have ever used!!
Purchased a 2011 ML63 from them, told me it was in perfect “Ready To Go” condition. As soon as it came off the transport truck I noticed major transmission and suspension issues. Took it straight to a repair facility and they quoted me $14000 for repairs for a new transmission, rear suspension and engine oil leaks. Since you think it’s in perfect condition and their is no issues with the car then refund me the money and take the car back and sell it to someone else. Never expected this type of customer service from a place that sells high end exotics. DON’T BUY FROM THEM WITHOUT SEEING THE CAR IN PERSON!Also clean your cars before you send them to customers so they don’t find someone’s old nasty shoes and random jumper cables in the trunk!
This a real stand up dealership! I left a deposit to for them to purchase a vehicle for me! They bought it and got me approved within days.I was amazed at how fast they were. Not to mention the car was super clean. I’ll do business here any time. I’m also referring my friends! 💯
Jac was AMAZING! He is very much professional, sufficient, and very driven. I will definitely be referring everyone i know and also returning myself. Thank you Jac for making my first time buying experience the best yet!!!!
MAN!!!! What can I say? this was my first time buying a vehicle and Jac Blain made this experience not just possible but stress free! He kept me informed on everything I needed to know and he did not force me into a vehicle just because I had the down payment. He waited for a opportunity I was comfortable with. From choosing a car all the way down to driving off in my new car the experience was very nice!!!! Thank you Carz R Us for the great opportunity!!! Go check them out!!!!!!!
Awesome service, well kept vehicles and Jac was very professional
A+ Selection and quality of vehicles. Absolutely would recommend.
First off I just wanna say that these people are legitimately the truth. They helped me in so many ways I can’t wven explain. I just purchased a Jeep Cherokee (which by the way I really really wanted) and Im tremendously excited about. !! Everyone there was very helpful and went the extra mile to see that I had my truck and I am so thankful and grateful that I found you guys!!!! Thanks so much Carz4us I love you guys for real ...!! Love J. brown 😘😘
They will take your deposit and then sell the car to someone else and not refund your deposit. Stay far away from this place as possible
Every employee is really nice they help you with everything you need mr Norman is a really good seller I recommend this place too anyone.
😍😍😍 I don’t even much know where to start I LOVEDD the customer service here and I don’t never do reviews it took me a while to figure it out but I’m glad I am able to say that getting a car from here was the best experience I have ever had with my credit just being ok they will most definitely work with you and Jack is awesome and so is his coworkers and he also rent out luxury cars...
I bought my vehicle from them and they have very nice cars and excellent customer service and very good pricing. Give them a first chance for all your vehicle buying needs. I will buy all my vehicle from them. THANK YOU CARZ R US👍🏻
I bought a vehicle from them and they were very helpful. They have the nice luxuary and exotic vehicles. Everyone is very professional and the whole car buying experience was fun and excellent. I will be sending all my friends and family member to them for their next purchase. ⭐️⭐️⭐️⭐️⭐️⭐️⭐️
Bought a Van from them and couldnt be happier. Treated me well and were very professional. They looked out for my best interest. Bought me a Van with low miles for the same price I would have paid with more miles.
Jac is by far the best car salesman Ive ever came across, so glad I was referred to Carz R Us! Hes very patient and made sure I was more than happy with my purchase! He made the process very easy and stress free, Ill definitely be returning for future cars and referring everybody I know! Go in to see Jac for yourself and thank me later! Thanks for everything Jac and Mitch!
Jac is the best car salesman! Ask for him when you look for cars! I’m a little picky so I know I wasn’t easy to deal with but he made my first car buying process the most easiest and made hisself available whenever I need him.!
I love this place!!! Jac is amazing!!!! I can’t thank him enough for his time and patience with me!
This was literally the best car buying experience Ive ever had. Everyone was so pleasant and accommodating! The vehicle looked even better when I got to the dealership! They all make you feel like you are apart of their family (thats how wellthey take care of you). The vehicle was on point! My note was on point! The previous car lot I went to, I asked them for a carfax on the potential vehicle that I was interested in.. That place wont give me one. When I asked Jac for one at Carz R Us, he didnt hesitate to pull it up and not only show me, but print it out for me! They had me in and out! You wont regret letting them put you in your next vehicle!
Go ask for my guy jac hes a great man, and he keeps his word. Hes very professional and honest.
The experience was really awesome.from the reception,to sales,hospitality and assistance.this is really the very best i have seen so far in America.the staff are very helpful and willing to help solve all your car problems at little or no cost at all.its worth recommending to others.
Great group of guys. Told them what I wanted, we talked options, and they made it happen! Go check them out!
Not exactly the best location but love the warehouse concept, service and the financing options. Bought a 2016 Range Rover Sport Autobiography, LOVE IT!
Jac was amazing customer service was excellent everyone is awesome love my new car
Jac has mad customer service skills and I love my new Jeep! Very knowledgable and helpful!!
Purchased a 2014 BMW from this dealership the staff was very easy to work with, no haggle. I got a flawless vehicle from here thank you Mitch Chad and Jack you guys really made this a easy, enjoyable car buying experience!
Awesome experience! Definitely recommend coming here, customer service is outstanding and the staff is really cool .
Great dealership to buy a vehicle from very excellent with helping satisfy customers .Thanks
Great experience and service from each member of the team!
Jac and mitch helped me out and provided excellent service. Felt like at home and were completely honest about everything . I definitely recommend them if youre deciding . Im all for doing business with them again. Check them out for yourselves
Customer service was amazing they worked with us until they made it happen!!
I bought my Mercedes from them and i didnt know that buying a vehicle could be that easy. They have excellent customer service, talented staff and a very nice inventory to pick and choose from. I had a very excellent buying experience and not only I will buy from Caz R Us but i will reccommend my family and friends to buy from this place. Keep up the good work CARZ R US.👌👌👌👌👌👌👌👌👌👌👌👌👌👌👌👌👌👌👌👌👌
An amazing experience, fantastic financing options. Bought a Range Rover of my dreams.
Come see Jac! Awesome service and very friendly!! Very easy process !!! 5 stars ⭐️⭐️⭐️⭐️⭐️
These guys are amazing. Great customer service
Excellent service. I highly recommend this dealer.
They are awesome!! bought infiniti qx60 and planned to buy another car soon from them
If you look at your by a car this people they can beat any price you bring and they give you a better deal and they real professional people working there I
Was told come had my set deposit an when it was time to take care of business. Everything that was said in text was not done or taken care of. Going to another dealer
Watch out for these folks! They hide damage and slide in a little “as is” page when you sign for everything. Bought a corvette with a “clean carfax”. Took it to a dealer 2 weeks later to have an AC fan fixed under warrantee to find out all warranties on the vehicle have been voided for an unknown reason, the whole vehicle was repainted, multiple interior panels were held on with zip ties behind them.Don’t fall for the good deal, GO SOMEWHERE ELSE!!!
Scam artists that take advantage of people do not I REPEAT Do not come and shop here these people arent good salesman!
Couldnt have been better.......
Purchased a Chrysler 300 from them and it has literally been falling apart and things are even worse now that Johnny isn’t there I wouldn’t suggest this car lot to anyone. Please look else where don’t be in a rush to find a vehicle like I was.
Awesome customer service.
Johnny is awesome.
Great service!!!
😍😍😍
Very good service
I recommend this dealer.