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Woodrum Toyota of Macomb
3100 E Jackson, Macomb, IL 61455, United States
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Woodrum Toyota of Macomb

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To
Review №1

Rich and Micheal went above and beyond to help us out. They even did a majority of it while I was at work. It was so easy. I highly recommend talking with Rich and the sales team on your next purchase.

Tr
Review №2

During this post-pandemic, car shortage madness, Woodrum Toyota delivered on our car buying experience! We shopped around for a van but other dealerships were price gouging and taking advantage of the car shortages.That was not the case at Woodrum! It was well worth our 75 mile drive to meet with Cole, who helped us find the right van. Sales manager, Jared, was nothing but professional. He gave us a great price on our new vehicle and excellent value on the trade in. From start to finish, this was an easy process with no pushy sales tactics. Best experience we had by far, so it is definitely worth the drive to Macomb to check out this dealership if you are in the market!

Da
Review №3

Great experience working with Woodrum Automotive today! Dealership was 2 hours away from our home; they were great to work with in getting all the details and our deal dialed-in over the phone before we made the drive up. We felt they were fair on our new vehicle price and also on our trade. Brad was our sales professional and a real pleasure to work with, as were the sales and finance managers. By far the smoothest and most enjoyable vehicle purchase I’ve experienced. I won’t hesitate to work with Woodrum Automotive the next time we’re in the market and would send friends and family their way without hesitation!

Te
Review №4

They seem to have trouble on how they explain things when you buy a car.

Ro
Review №5

My wife and I contacted Woodrum in Macomb about a car we were interested in. We ended up getting a car at another dealer but the salespeople at Woodrum Toyota keep calling her months after we bought a car some place else. We are not in the market for a new car but they keep contacting us. I have told them repeatedly that we are no longer in the market but they keep calling like they are going to convince us to buy another car. Beware, once you get on their list, youre on it forever!

Ch
Review №6

From working with Sales Consultant, TJ Doherty, to the trade-in and new car sales quote per Mike Woodrum, to the final paperwork with Michael Forman ..... all went smoothly. Ill be back. Definitely recommend.

Je
Review №7

I was searching online for a Toyota Tundra TRD Pro for months when I came across a listing from Woodrum Toyota. I made contact with Samantha in the morning regarding the availability of the truck. Sent pictures of my truck for a trade in with some information and within a few hours I had a fair offer for my truck in hand and a deposit on the Tundra. The truck arrived several weeks later and I drove 1150 miles round trip from Upper Michigan to pick it up. All the staff at Woodrum Toyota ere extremely helpful during our brief visit. Michael Forman had all the paperwork, plate transfer, etc all set when I arrived. All I had to do was sign and head back home. After my experience with Woodrum Toyota I wouldnt hesitate to make that drive again to pick up another Toyota!

Ma
Review №8

Nice people and easy to work with!!!

Mi
Review №9

Amazing staff, very welcoming and I would recommend this place for anyone that’s looking into buying a car or just looking around. Good variety and an amazing team.

Ka
Review №10

They made zero effort to sell me a vehicle here, and Im enjoying my 2021 Honda CR-V I bought from Alex at Kunes Honda in Quincy after 25 years of driving Toyotas.

Pe
Review №11

Very simple process. Samantha set up a test drive for us and Bronson answered all our questions. With the help of Bronson and the financial team, we were leaving with our new vehicle the next day. Will definitely be buying our next vehicle from Woodrum.

Ge
Review №12

Never been to a dealership that worked so hard to make sure you get what you are needing and a deal you are happy with. They are the friendliest bunch of people I have worked with. They are truly concerned with your satisfaction. Greatly appreciate their deal they gave me.

Ni
Review №13

Staff was helpful and friendly. Very fast transaction, worked with us on price. Was able to leave with a great vehicle in our price range, out the door within a couple hours.

R.
Review №14

Great service ! They get one in and out quickly.

As
Review №15

Two stars cause thanks to yall we got a better deal next door, otherwise itd be one.Also your front display is tacky.

Le
Review №16

Have purchased 4 cars from Woodrums0, including 3 Toyota. Very happy with service. They do NOT try to sell you services/replacement parts you do not need. They have recommended to wait before replacing something. I trust them.

Ni
Review №17

Great group to work with special thanks to Ben for helping my aunt purchase her new RAV4

Al
Review №18

All of the staff were kind and courteous. They worked with us to get a great deal on a well taken care of used vehicle. They didnt try to push a lot of extras on us. All of the employees are local and you can definitely feel that. We were in and out in a little over one hour. We were very pleased with our experience. We drove an hour and a half, but we will definitely choose to go back to them for future vehicles.

Do
Review №19

They broke my mirror off cracked the dash left fuse out so brakes were really hard and no antifreeze in engine and never said a word to me about any damage and wouldnt return phone calls not impressed with service dept

J
Review №20

Had great help from the group in Service Dept!

we
Review №21

I worked with Hayden Douglas on the purchase of my new truck and he did a great job and was very easy to deal with throughout the entire process. Jared Klapp also did a great job finalizing my deal. Michael Forman made the financing a breeze and even caught an issue with the Illinois tax that saved me some additional money. I probably never would have caught it, but he did and reworked some of the forms without hesitation even though Im sure it was kind of a pain for him to do so. Overall a pretty good experience which cant be said very often when buying a new vehicle.

Bi
Review №22

The staff was awesome to work with and very professional.I will definitely be back when Im in the hunt for a vehicle again!!

S
Review №23

I have been a longtime loyal customer...sadly I was disappointed in their service department after a recent visit.

Ad
Review №24

My sales experience with Mike Woodrum and Mike Foreman was stellar! Within 2 hours, I was able to purchase our ‘13 Avalon at 15 percent less than larger, Chicago area Toyota dealerships. Before you travel out of the area for your purchase, give Mike Woodrum and his team a call first. They will earn your business. Adrian MacGregor

Ke
Review №25

Needed a new van fast and got a great deal. Aaron Miller was super helpful, no pressure, got the deal done quickly and got us on the road. Mike Forman got the numbers crunched faster than Ive ever seen. I got a great vehicle at a low price, with great service and help from them and I recommend Woodrums highly.

Bl
Review №26

This place showed me so much love mr foreman n mr Bryson treated me like a person a friend a family member they worked with me n gave me something I couldnt of dreamed of I will definitely go bk in the future polite friendly and real ppl who care about me n you great job team woodrum! But I was fooled thought they were caring ppl months later not valued as a customer ignored etc

j
Review №27

Id highly recommend this place Toyota quality abounds my experience with buying vehicles from Toyota and their sales people has been nothing but outstanding see Hayden Jared and Melissa you will not be steered wrong pun intended 🙂

Al
Review №28

Woodrum Toyota is a great place to buy a vehicle. Cody Morris is a great person to deal with in the sales department. He brought the vehicle to me and answered all of my many questions. He also brought me a loaner when he arranged for the vehicle to have a DVD player installed. Their finance manager Michael met me in Rushville to have papers signed and questions answered. They even gave us a better trade in value than anticipated. They truly have went above and beyond. Five stars.

To
Review №29

Amazing experience! I bought a new 4 Runner this month from Dave. He was top notch service. The entire staff was great. I hit a big deer 1 week later and totaled (safety was awesome on this truck) the truck. Dave and progressive worked together and today I drove off with my new truck (exchanged right out within 1 week). It was all handled with great experience. The owner of Woodrum handled some of the activities as well. I couldnt have been more happy. I bought both trucks at Woodrum and would do it all again! Thank you Chris and Dave and the entire gang at Woodrum!

Ka
Review №30

We bought and returned an ‘04 Toyota Tundra from this dealership. It was deemed UNSAFE by a third party mechanic due to the state of the rust on the frame of the vehicle (amongst other expensive problems). If you’re going to buy a used vehicle from this dealership, have a third party mechanic inspect it BEFORE you buy it. I am writing in hopes that no one else makes the timely and costly mistake that we did.

Mi
Review №31

Great people, great service.

Pe
Review №32

We bought a 2016 Tacoma from Woodrum. Very nice to deal with, the best of 3 dealerships we tried. Green in Springfield were insulting, a group of salesmen laughed at us when we asked for a cash discount. Shottenkirk in Quincy were rude as well. The salesman kept saying make us an offer! when we asked for price on a used vehicle. Then when we did, he took the offer to his superiors, came back 5 minutes later, and said that wasnt enough, then turned and walked away. We bought from Woodrum based on how they treated us, at the first encounter. Price was not involved. Since the sale, we have heard nothing from them. Not that we needed to, but Toyota emails us ALL the time, so we thought maybe Woodrum would show some interest in us, after the sale, as well. Not going to hold that against them. Well, maybe I will, so Ill knock off one star. I have also had dealings with there service dept on a vehicle I did NOT buy from them, and they treated me well, and prices were fair. I would buy there again.

Ke
Review №33

Very fast service

Mi
Review №34

Great place have bought a few cars and trucks here nice friendly people large selection good prices. Im leaning towards the four door Ranger

Ti
Review №35

Very courteous staff and very fair on trade in value. Great experience!!!

Sh
Review №36

They were awesome... I woud recommend Woodrums. I totaled my car hitting a deer on December 5th after waiting on insurance i found a used car at Woodrums right before Christmas. My insurance check was late due to holidays and they held the vehicle with $50.00 down...I knew this truck wouldnt be around long. They reduced the price to match my insurance check. Great customer service. Thank you Woodrums Toyota

Br
Review №37

Highly recommend this dealership. These guys will go out of thier way to get you what you want. Royce and Cody are at the top of thier game!

Th
Review №38

Great staff. Trustworthy and generally care about the right vehicle for you.

ca
Review №39

We recently bought a van from Woodrum Toyota, and will be the last vehicle we ever purchase from here. When we bought it the salesman told us it had been serviced. We later found out nothing had been done to this, so we called the sales manager and told him. He replied he would look into it. Never heard back from anybody. BEWARE people they are dirty, and i am telling everyone i know about this, NOT happy at all.

Li
Review №40

Friendly staff. Willing to work with me to get me in the car I wanted. So Thankfull.

Se
Review №41

So far I have had a bad week the salesman cody Morris was good at his job but I just bought a 2003 dodge dakota that I have problems with back to back day after day in a row I havent had this truck not even two weeks and then they tell me that the truck is fixed and its ready and theres no problems with it every time I come back up there and now I have to take it back up there tomorrow just because I have no brakes whatsoever the abs light is on and the brake light is on Im about to return this stupid truck I have had cooling issues and then I had a water pump replaced and now i have brake problems please fix this woodrum auto and make it right before i return the truck and thank you thats all

Do
Review №42

My wife scheduled a service appointment telling them she had a Chevrolet truck, so instead of advising my wife they were NOT a Chevrolet service department they went ahead and took her in. They quoted $65, but typical Woodrums when she went to pick it up they said $90. This is why I haven’t dealt with these conniving pos in 30 plus years and never will. My wife learned a lesson.

Ra
Review №43

I highly recomend Woodrum Toyota Ford Lincoln of Macomb, Illinois. I have bought my past 3 vehicles from them. These guys are Professional and dedicated to customers. They took the time to wait with me over looking several vehicles they would have traded in and be what I was looking for but not quite. They were patient and followed up with other vehicles until we found the perfect car, truck or van everytime. I dealt with other dealerships in the past that were just pushy, real pushy, or forget about you after a couple phone calls and a couple of car turn downs by you the customer! Woodrums is not like that and I felt like a friend in there. Also I am a self employed young man under 30 and these guys found me the most amazing finance deals I could ever had thought. Great Dealership, great group of guys, owners, and knowledgeable master technicians. I will never buy s vehicle from anywhere else, and look forward to my next purchase from Woodrum of Macomb.

Ro
Review №44

Service department waiting room sucks.

st
Review №45

Wonderful staff and service!! Will definitely be back! Thank you!!

Ma
Review №46

Freindly place. Nice new facility.

mi
Review №47

Service department is horrible. My spare tire is mounted on the back of my vehicle. My mud tire was taken off the rim and replaced with a cheap street tire while my vehicle was being worked on. Of course they denied it.Hard to talk to anyone in the service department for help.Would not recommend this place to anyone as far as servicing vehicles.

El
Review №48

Very friendly salespeople. Worked with us to find what we wanted.

Jo
Review №49

Awesome group of people to deal with!! Thanks!

Jo
Review №50

Very efficient and friendly

Ja
Review №51

Good service.

Bl
Review №52

Great services

Or
Review №53

Toy me

Information
16 Photos
53 Comments
4.3 Rating
  • Address:3100 E Jackson, Macomb, IL 61455, United States
  • Site:http://woodrumtoyota.com/
  • Phone:+1 309-837-2321
Categories
  • Car dealer
Working hours
  • Monday:Closed
  • Tuesday:8AM–7PM
  • Wednesday:8AM–6PM
  • Thursday:8AM–6PM
  • Friday:8AM–6PM
  • Saturday:8AM–7PM
  • Sunday:8AM–4PM
Offerings
  • Oil change:Yes
Payments
  • Debit cards:Yes
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