Mike Hinkley helped find the perfect car for me. He worked extremely fast and answered every question I had along the way. This was the easiest and most enjoyable car buying experience Ive ever had. I would definitely recommend coming here and using Mike! His associate Joe has also been helpful with any questions about the car!! They work around your schedule and have gone above and beyond to make sure this experience was nothing but amazing! HIGHLY recommend buying or leasing from this dealership!!
I visited Landrover Lakeside as my third place looking for the perfect Range Rover. I was greeted by William and he instantly was a much better vibe than the last two dealerships we had visited. Everything about the place was pleasant and we were shown the perfect Evoque. William showed me all of the features and walked me through all of the accessories and was very knowledgeable about the pricing of the vehicle as well. I originally went to another bank, a credit union, to receive financing and was not successful with them and how they treated us. After speaking with William on the phone he was able to help me walk through the credit application online and get me the financing that was needed to purchase my dream car! He was so pleasant and I would recommend all of my friends to get their range rover through him! Give this guy a raise!!
Our Salesman Eric and Louis in finance were both exceptional and professional. Along with everyone we came in contact with. We went in on Friday and drove home with our new vehicle Monday! Definitely recommend this dealership and Eric. Thank you for making the buying process seamless. We love our RR sportKevin and Tammie
I wanna give a s/o over to Colin Kimmons over at Jaguar Lakeside. I was interested in buying a new Jaguar E-Pace and he helped me do just that. He went over and beyond to even deliver the vehicle to me . I am very happy with my choice and what I received. Thank You Again Collin for all your help until we meet again for my new Range Rover in the near future ☺️
I recently purchased my Land Rover Discovery Sport and am very pleased with this vehicle. I am even more pleased with the service I received while at Lakeside. I have been looking into getting a Land Rover for a few years, I have done my homework. When I came to Lakeside I was nervous, anxious, and excited at wanting to purchase a new vehicle. I worked with William and Louis, they were amazing to say the least. They answered all of my question, made me feel at ease, and knew everything and anything about all the vehicles and the financial aspect of things. I have told all my friends and family if they are interested in a Land Rover to visit Lakeside. You will not be disappointed. They treat you like family.
I had the most wonderful experience at Lakeside! I was beyond happy . The dealership was updated and very clean. Robert, our salesperson was outstanding. When we came to pick up the car, it was presented in its own room with a big red bow. The attention to detail that would make a customer happy exceeded my expectations. A man from the dealership will come to my house soon and go over the car and features. Service not only provides a loaner car, but also brings it to you. Thats what I call a great business!! Bravo!
AMAZING EXPERIENCE!!!! IF I COULD GIVE THIS REVIEW 10 STARS I WOULD!!! MY SALESMAN WILLIAM SCANDOLIS WAS ABSOLUTELY WONDERFUL!! EXTREMELY KNOWLEDGEABLE ABOUT THE VEHICLE AND VERY PATIENT WITH ME!! HE MADE SURE I WAS COMFORTABLE WITH MY PURCHASE!! HE SUPRISED ME WITH A GIANT RED BOW ON MY NEW RANGE ROVER AND EVEN TOOK PICS FOR ME!! I LITERALLY CRIED! THIS DEALERSHIP AND WILLIAM SCANDOLIS ARE EXAMPLES OF HOW A NEW CAR PURCHASE IS SUPPOSE TO FEEL!!! THANK YOU!!
It was a wonderful experience. Our salesman William was an amazing guy. He was very knowledgeable, funny, kind,polite and very patient with us and answered all our queries with huge patience. He made our buy very special, he took our pictures too to make the moment memories. We really appreciated it and were very happy. Thanks to William the whole process went very smooth and in a very special way. We just love our car. Thank you so much William for all your help.
I am grateful for the Sevice at Jaguar Land Rover Lakeside. Colin was a terrific sales associative. He was very quick to return calls, do research on incoming vehicles, and provide information in a timely manner. I especially appreciated his communication throughout the process. It is a very challenging time to find new vehicles, yet Colin was able to help me find the exact vehicle I was looking for and pin it down. He reached out even after my purchase to assure everything was going well with my car. If you are looking to buy or lease, I would recommend Colin at Lakeside.
My wife and I had an incredible experience at Jaguar Land Rover Lakeside. Purchased our first Range Rover and was helped every step of the way by William Scandalis. He went above and beyond expectations to ensure our buying process went as smooth as possible and took care of everything we could ask for. He genuinely cares about his clients and makes you feel like your joining an incredible family at Jaguar Land Rover Lakeside. If you are ever in the market I couldnt suggest anyone better to treat you right in helping you make your purchase!
Id like to share my experience with Justin in service...what a great guy. The few times I have had to bring my Range Rover in for service, Justin went above and beyond to make sure I was apprised every step of the way. Hes personable, knowledgeable, and gives me comfort that my car is in great hands. Im not a car guy, so Justin helps give great pointers to take proper care and maintenance of my car in terms that I understand. I drive 40 minutes to this dealership instead of going to ones that are closer to me because of the service Justin delivers.
The salesman William was excellent best car buying experience I every one was so nice and professional. Service with a smile 😃
William was a great sale rep. With a prestige company like Land Rover customer should get a great experience. William 100% delivered. He was especially understanding towards our family situation, with our special needs son. Very welcoming and extremely patient !
Erik and Louis were great at helping assist me with my car purchase. I had found a car I wanted to see online over a holiday weekend, and as soon as they were back to work I was immediately contacted by Erik. He was able to accommodated my schedule, and when I showed up that day for my appointment the car was out front ready for me to take a look at, and to take a quick test drive. We were able to make a deal that same day, and Louis was able to help me with a great rate on the overall financing I would still need. The car wasnt detailed just yet, but Erik assured me that they would have it fully detail and waxed for pickup 2 days later. Once I showed back up the vehicle was waxed, interior cleaned, and carpets shampooed ready to go. Normally buying a car is not this effortless, but everything they said they would do they did, and I am beyond satisfied with my experience. Thanks again Erik and Louis job well done!
We just completed a lease at this dealership and had an amazing experience. Our salesman Colin was incredibly helpful and accommodating. He was able to answer all of our questions and went above and beyond to help us get the vehicle we wanted on an abbreviated timeline.I would recommend Colin and this dealership to anyone looking for a Range Rover or Land Rover and will be back again for our next vehicle.
We bought our second Rover last week, and three years later, again our super salesperson was William. What a great experience! Again! He knows every detail about all of the cars at the dealership and he helped us decide which model best suited our needs this time around. I could not recommend him more highly. Also, shout out to Joe who walked us through the loan process and secured us an incredible loan rate!
William Scandolis knows how to make the day memorable when you are buying a dream as a reality. He is an excellent salesperson with full of passion for his work. A special 5-star for William from my family for helping us make it a deal.Overall all staff of JLR Lakeside are cordial and friendly, who ensure that there should not be any dent in your purchasing experience. I highly recommend visiting the Lakeside dealer if you plan to buy any new/pre-owned JLR vehicles.
“I had a deposit on a Mercedes GLE”. The plan was to pick the vehicle up on Friday. I saw the Pace on I 94, I decided to just take a closer look. Before I continue let me say the Mercedes was awesome. Sometimes the salesperson can make the difference, that is what happen in my case. My salesperson (William S.) was great. He was not pushy, it was obvious he enjoyed his job, he was highly informative and with his sales skills the Pace was sold. I will inform anyone that are interested in a luxury car to go see William at Jaguar Land Rover Lakeside.Linda McDaniel a real satisfied customer
Robert F was great to deal with! Answered every question I had and I love my Land Rover! If you want to make the buying process easier, ask for Robert and make life easier!
Mike Hinkley is always so informative and helpful. He looks out for the best deals and makes sure I’m happy with my purchase. Joe was also extremely smooth in executing my documents. We never have to wait or waste time. Service is top notch. My leasing experience has been stress free and most reflective of the Jaguar brand.
We had a great experience purchasing a vehicle from Mike Tomeica! He went above and beyond to ensure all of our needs and expectations were met. He was patient in answering all of our questions. We would highly recommend Mike to anyone looking for a pleasant car buying experience. He made the whole buying process stress free!
Mike Tomeica got my wife into her dream car. He took care of everything for me and made the whole process quick and easy. Communication and service was great. I left feeling like I got the best rate and a great price on a used car.. Ill definitely go back to him for any future purchases. Thanks again Mike!
I finally have my dream truck thanks to William Scandalis!! I have bought several cars in my life but I have never experienced such an amazing salesman. Williams sole focus was on me, the type of Velar I wanted and my budget. He wanted to ensure that I was happy versus making a sale - I truly appreciate that! Joe, thanks for the easy finance process. I truly appreciate being able to walk right in - sign & drive! I will be a lifetime customer of Williams and of Land Rover Lakeside.I cannot leave out the amazing staff at this dealership. I was consistently greeted and waited on. The attention to detail is amazing, from the hospitality, to the private viewing of my Velar with the bow and the bag of goodies. If you are looking for a Jaguar or Land Rover, you MUST go see William!
Rob Filthaut was exceptional. I called 3 different dealers and he was a cut above. When I wasnt fired up about the Velar he customized a Range Rover Sport that was perfect for my needs. I delivered feedback to the other 2 dealers finance managers that their sales reps should be more like Rob. Thank you sir!
Truly happy with our experience and purchase at Land Rover and Jaguar of Lakeside. The staff at this dealership is honestly top of the line. Mike Tomeica, ( our sales consultant) has very professional and willing to take the time to make our purchasing experience pleasant. Although, we purchased a pre-owned Ford from a Jag Dealer he never lacked in going the extra mile to make my husband and I feel appreciated. From the staff at the front desk to the finance department, our experience was top notch. Thank to you all, for making our experience a great one! The Griffith’s
Mike Hinkley was spectacular. From the moment he greeted us, he treated us with respect and not like a number. He listened to our desires and found the perfect car. After paperwork was done, he then walked me through all the features of car. It’s been less than 24 hours and he’s already checked on me and asking how the drive home was. If your looking for someone to work for you, choose Mike Hinkley. He will work for you I promise. Thanks again Mike.
I had a fantastic experience with Both Louis and Joe here. They made everything extremely easy and effortless. I was very happy with the service I received from everyone involved in my transaction. Louis was super easy to work with, and made everything sail very smoothly. Paperwork with Joe was a cinch, I felt like I was in and out with minimal effort. I will definitely be back next time I’m back in the market. The customer service here is top notch, and Louis is extremely knowledgeable about all aspects of the not only the purchase but each individual car.
My experience working with Louis Gruevski was great. On short notice, he was able to put together a deal on a new Defender, with both lease and finance options. The terms were great, and I got a good deal on my trade-in appraisal. Louis was communicative and professional the whole time. I had a lot of questions, and working with Louis was easy and stress-free. I would definitely recommend this dealer.
Me and my wife had a wonderful experience purchasing a vehicle few weeks ago. William S. was patient, courteous, and knowledgeable about products. Made us feel comfortable and welcomed. Showed us various models and walked us through all the available features. Very easy negotiation and trade-in value offered was fair. Financing and signing process with Joe was simple and straightforward.Love the new Jaguar! Glad we went to this dealer.
No service, no knowledge mechanics, wham bam my butt.....4 days to charge battery, NOT the problem, died in traffic at rush hour on m-59, over two hrs wait for jaguar service contract wrecker, lucky to get ONE STAR !!!!
I purchased a new 2021 jaguar XF from William Scandalis. William has been my salesman for several years and I have always had a pleasant experience he’s hard-working, he’s eager to please and just a phenomenal person. In A world where a customer service is everything William and the team at Jaguar Land Rover Lakeside got the memo.
Jacquar F PaceBy far the BEST Buying experience I have ever had. I have bought a lot of vehicles over the years and by far the dealership in a whole was the best I have ever dealt with from start to finish.They have gained a customer for life and I will be referring friends and family for years to come. Thank You. Derek for your hard work, and quick response you are thee Best,
I purchased a used vehicle from them, very friendly and knowledgeable sales staff and finance manager. A very beautiful showroom floor and dealership! I highly recommend this business!
I have purchased a few cars from Jaguar Land Rover Lakeside and Derek Alore is a fantastic salesman and the dealership makes every transaction very easy and smooth.
Very helpful, polite and professional staff. Fast service and kept their word on quotes and estimates.
Recently leased a car from Mike here and could not be more happy with my car. He took his time and went over everything with me from the leasing details down to every function of the car. Highly recommend anyone looking for a Jaguar/Land Rover to stop here and ask for Mike!
I originally was going to purchase my car from another dealer, but I just didnt love the all black interior, when I asked my salesman to find what I really wanted, he said it would be impossible & that I was lucky they had that one in stock. I called around to other dealerships and thats when I ran into Mike Hinkley...and boy, let me tell you Im so happy I did. Mike was AWESOME!!! Not only did he call me back within 20 minutes and tell me he found my car, he kept me updated every step of the way up until delivery. He even put a nice red bow on it and kept it indoors until I was able to pick it up :) First Class service from A to Z...if youre in the market for a beautiful Rover, definitely give him a call.
I had a great experience leasing a new vehicle. Communication was great. Very happy with my decision to lease from this dealership. Colin was very easy to work with and answered many questions for me. I already referred him to a good friend.
Matt Hinckley in sales was amazing. I was able to get me out of my current lease early, REALLY early and into a new Land Rover that I have been wanting. He truly bent over backwards to make this happen and followed up with me even after the process to make sure all went smoothly. Truly the highest customer service I’ve experienced. From beginning to end nothing but professional attention and commitment. Thank you Matt.
Excellent Service! Colin was so patient and continues to help me to navigate the new Jaguar I purchased. He is 👍. Thank you
We purchased a used vehicle from William S. and it was a great experience. Prior to signing the paperwork he was honest about our trade in and the vehicle that we were purchasing with no hidden costs. He was able to have all the paperwork ready when we arrived and answered any questions we had prior to sign the documents.I would refer William to my friends.Thanks William!
I am a new customer to Range Rover. I chose this location than other locations of Land Rover because I heard so many good comments on it. The staff is friendly and welcoming. My sales agent’s name is Mike Tomika. He is absolutely the kindest and the friendliest person. He walked us through the whole process of leasing a car and to be honest, being a sales person is not only about persuading people and pushing your opinions on them. It is through being frankful and truthful to them. Mike was honest and professional. He gave us the best deal they have. I loved their service. I highly recommend that location. Great Service and great experience. Thanks a lot Mike and thank you Land Rover, Macomb, MI.
I went in for a service that I was told would take 4 hours but 3 days later no update. I had to call the dealership MULTIPLE times for an update. Finally by day 3, I was told they needed to order the part and to pick up my car and Ill get a call the following Tuesday. So Tuesday has come and gone still no call. I then called Wednesday was told let me check if the part is here and call you RIGHT back. its a week later I still have no call as of today. Just so unprofessional and to top it off when I took my car in I told them my air was not flowing right. I was advised I needed a new $170 air filter so they changed it. I just happen to look at my receipt when I had the oil changed in February (4 months prior) and I had paid for a new air filter that apparently was never changed in FEBRUARY but I was charged for it. Took my car to another Jaguar dealer was advised I had a FREE oil change left that was paid by Jaguar so out of $300 plus smh. I will never recommend or take my car back to this dealership. Just extremely disappointed, if people would just do their job this wouldnt be an issue....Do better.
This place is amazing! If you get a vehicle, talk to Collin! He wasnt pushy what-so-ever. He discussed my options without hiding anything. He was open and easy to talk to. The customer service is on point and everyone is always smiling. Thank you so much!
I just leased my second vehicle at Jaguar-Land Rover Lakeside. The first was a Jaguar F Pace which I really loved. Yesterday I leased a Land Rover Discovery Sport which is a great vehicle too. Both times my sales person was William Scandalis. He really went out of his way both times to make sure everything went smoothly. He had the used car Sales Manager take a look at my Jaguar F Pace that I was turning in next month. They ended up buying the car back from the lease company and paid my last two payments which was really convenient for me and saved me a lot of money. He delivered my car with a big red bow in a private showroom which was awesome. If you want a great salesman and a great vehicle call William Scandalis he will take good care of you.
Enjoyed every bit of my purchase. I am a I know what I want shopper so I dont show up to a dealership or make a call till I know what I want. Louis G happened to be that person who got my call, and he was on top of all my needs, he was patient and informative. Excited about my purchase and how quick and effortless the team was in getting me in and out in an hour. I gotta chance to leave with a few gifts and a smile on my face that will last. Thank you Louis G!!
I had a WONDERFUL Very pleased with my salesman William, he was warming, friendly really made me feel appreciated, treated me far more than just a client. Everyone at the dealership was friendly, the facility was clean and organized. This is my first time purchasing a Range Rover it won’t be my last! I recommended this dealership and my salesman (William) to any and everybody.
My sales rep William Scandalis was a pure delight to work with, he made my experience on my purchase of the Range Rover Velar smooth. He was very detailed about my options and showing me all the features on the vehicle he was very kind and courteous and attentive to my needs. He has contacted me several times since my purchase to ask if I had any questions or concerns and to make sure I’m happy with my purchase. I highly recommend this dealership and I highly recommend my sales rep.
Colin Kimmons was attentive, transparent, and supportive through the entire buying process. I felt confident in my purchase, like I was getting the best possible deal, by time I pulled off the lot.
Leased a car five weeks ago. Our temporary plates expired on 8/13. We were told multiple times that the plates were in process. The date has come and passed, still no plates. My husband changed his Google review rating and all of a sudden he received a call from Florida asking for his social security number. This is now 8/17, if there was an issue retrieving our information we should have been contacted weeks ago. Instead, it seems like the title company wasnt even contacted until after expiration. Extremely disappointing especially from a luxury dealer. Not a luxury experience.
Salesman Derek Alore was so easy to work with. He found answers to all of our questions, helped us to get the best deal possible, and kept us informed throughout the process of our deal and financing. Everyone we had contact with at Jaguar Lakeside were professional and helpful. Would definitely recommend this dealership! Thank you for a GREAT experience!
Great, easy car buying experience! Shout out to my sales consultant, William Scandalis, who put up with my seemingly endless questions, and Business Manager, Joe Allen (no relation) who made the transaction quick and painless. Loving my new Land Rover.
First time bring my Land Rover sport for service at lakeside, I can tell over the phone by talking with Tim service advisor he is nice did try to give me a on time and kindness. For sure I will bring car here again because I know they always do good business here.👍
My sales consultant, Colin Kimmons was wonderful. He made the car buying experience enjoyable. He was very knowledgeable and able to answer all of my questions. I would recommend him to any one looking to purchase a Range Rover in the future
Anyone looking for a new or used car go see Erik Matthes. He’s been in the business for years, he’s easy to work with, and is a straight forward sales guy.
The staff here are all real friendly and helpful. Was greeted and taken care of by Mike and Joe. I did not catch the names of the others who answered questions when they came up, but very thankful for a smooth experience.
Erik and Joe were awesome!! I could not have asked for a more pleasant experience. I showed up and told them what I wanted, and I was out the door with a new vehicle in 2 hours. Hands down the best location in the tri-county area...their inventory is better and the people were just great to work with.
William was a great sales representative. He has called me and updated me on my f pace since October telling me if they had them in stock or not. William had everything under control and he was very patient with me!! He was the absolute BEST! I’d like to give him a 10/10 rating of his own!
What a great experience! I felt like I had been punched in the gut when I learned my older vehicle needed major repairs so I walked up front to the sales area to see what they had to offer. William greeted me and listened to my tale and made a quick and accurate assessment of the best options for me. While I took a test drive, they determined the trade-in value for my car and made me an offer I couldnt refuse. Two days later I drove home in a low-mileage certified pre-owned vehicle, extremely happy with the deal. Thanks William for your efforts and the time you took to walk me through the decision process.
Thank you Colin for helping me to get exactly the car I was looking for! It was a pleasure to meet you! Everyone at the dealership is friendly and willing to go above and beyond to help you! Would definitely buy from again.
We had an excellent experience at Lakeside with William. He was very knowledgeable, not pushy at all and really listened to exactly what we were looking for to find the perfect fit for us. Our entire car buying experience was great here.
I was recommended by a friend to Jaguar Land Rover Lakeside and I had a fantastic experience. William welcomed me and he was a pleasure to work with. William was professional, attentive and prompt. My experience did not disappoint and I felt welcome with other Lakeside staff as well.I love my new Land Rover. Thank you!
1987 Land Rover 90 has come a long way. I couldnt believe my eyes... So, I had to pay homage to see and touch. African Safari roads will have to improve a lot before one drives this piece of engineering.
We were so excited to take delivery of our new Land Rover! Colin Kimmons was our saleman and he was great! Colin was super knowledgeable about the Jaguar/Land Rover brand. He helped us to understand our options and made sure that we saw the vehicles that met our needs and stayed in our price range. What had been a stressful process at other dealerships was made very easy and enjoyable! If youre in the market for a new vehicle and considering a Jaguar/Land Rover, I would highly recommend giving Colin a call. We look forward to doing more business with him in the future!
Mike Hinkley is amazing, and a pleasure to work with! The customer service I have experienced has been the best! Mike went above and beyond to help me find exactly what I was looking for. The process was stress free and easy! Very helpful and highly recommended! Thank you, Mike!!!
Louis was great! He made my buying process quick and easy!! I am so satisfied with the service I received. I love my new car!!!
Purchased a pre-owned vehicle from this dealership and service was amazing. I was assisted by James who I believe is a sales manager and also by Jhin. Jhin was extremely helpful, knowledgeable and resourceful. He and James went above and beyond to make sure I was happy with my purchase. Jhin communicated with me regularly and he and James both stood by the product (vehicle) although it was previously owned. James was even willing to fix a small issue I had with the vehicle weeks after I purchased the vehicle. These guys made me feel like a celebrity with the care, attention to detail and absolute superb customer service they provided. I got word that Jhin may no longer be there but Im sure he will be successful where ever he lands with the intelligence, character and level of skill and expertise he posses. Overall a great experience with a great great dealership. Rest assured you can shop there with confidence. I recommend them 100% and will definitely be back when it is time for that brand new upgrade! By the way the dealership was clean and everyone wore their mask which was a concern for me when I was looking to purchase a car in a pandemic. This made my experience less stressful and seamless. One cannot go wrong with them!
I had a great experience purchasing my 2021 Land Rover Defender from Jaguar Land Rover Lakeside. I worked with Mike Hinkley, my sales consultant during the custom ordering process, he then kept me informed as the vehicle was built, shipped to the US, and delivered. Mike had the vehicle in their presentation showroom the first time I saw it- it was perfect. The Defender is everything I was expecting and more.Mike did a fantastic job during the whole purchasing process and I highly recommend him and the Dealership.
Robert was great to work with mad everything going smoothly
I was trying to decide what my next lease care would be and I was looking at the Land Rover. William Scandalis met me in the parking lot and helped me get a better focus on what car would best suit my needs. Without pressuring me, he allowed me to decide that the Jaguar F-Pace was the car for me. I had a similar pressure-free experience when signing the papers. Picking out a new car is hard enough without people breathing down your neck trying to make you get things you dont want or need. At this dealership, they do it right.
Mr. Colin Kimmons is hands down the best salesman one can meet at Jaguar Land Rover Lakeside!! Colin was very helpful, kind, and understanding. Answered all our questions and very well educated man. Highly recommend! Thank you Colin!!!
I purchased my vehicle from William and he was outstanding! William was always available for all my phone calls and made my purchase smooth! Joe Roeder -who also assisted with going over my car with me was great as well! i leased a 2021 Range Rover Sport and hands down is one of the BEST vehicles i have ever owned! I highly recommend Land Rover Lakeside, William and Joe for a smooth transaction and experience
Mike Hinkley is the reason I rate my experience with JLR Lakeside a 5 star rating. The overall experience was enhanced by Mike’s willingness to go above and beyond. His attention to detail. His tenacity to see the transaction through. His professional demeanor and passion for the vehicles he sells. Mike took the time to ensure that I was completely satisfied and worked tirelessly to locate and transport the vehicle that I wanted. You won’t find a more thoughtful salesman. The dealership experience is professional and well run. Paperwork is simple. The environment is sophisticated and they got the job done. I drove 25 miles out of my way to give this dealership the business. They make a difference in the car buying experience. Will have a relationship for years to come. Thank you!
Colin Kimmons is a wonderful sales consultant! He provided hassle free service and he made car shopping simple and easy. He was willing to make sure that the quality and appearance of the vehicle was exactly what we paid for.
Very friendly and helpful staff. Louis spent hours with us until the deal happened! I recommend this dealership to anyone who is interested to get his Range Rover. I left very happy and satisfied!
Got my first dream car in 2016 with Dereks help. Five years later, Derek helped me with my second Dream car.. Will definitely go back in a few years for another upgrade ;) Thank you, Derek Alore for your patience and your expertise, which makes car buying so easy for me.
Just finished purchasing my 3rd vehicle from Lakeside. Couldnt be happier with the dealership. Very friendly and helpful staff. You feel welcome the moment you walk in the door. My salesman William is extremely knowledgeable about all the products they have to offer. He does a great job understanding my needs and worked hard to find me just the right car.
Worked with Robert Filthaut on a lease deal. Its been a rollercoaster experience with this dealership.Now waiting weeks for title and plates. Get a run around every time.Im picking up my Tesla next week, these dealerships are completely antiquated and useless...
Originally, I purchased a certified 2017 Discovery that spent more time in the repair shop then in my driveway. Everyone at the dealership worked with me and I am pleased to say that the 2020 Discovery that I own is much better. Thank you to the service department for trying to fix the 2017, and thank you to the sales team for helping me get the 2020
When the new Defender was announced I called a few Land Rover dealerships in the metro Detroit area inquiring about ordering one. One dealer required a $5,000 non-refundable deposit. With Covid creating some uncertainty on the timeline for delivery, I obviously passed.I then called LR of Lakeside and spoke to Mike Hinkley. He was extremely helpful and assisted me in placing an order for the vehicle that I had specd out.Mike called me throughout the next two months regarding the build, shipment, expected delivery date, and arrival of the vehicle; even texting me images of the Defender as it was being offloaded from the truck.On New Years Eve, I took delivery of my new Defender and cant say enough good things about Mike, and Land Rover of Lakeside. Delivery was rather quick and painless and the car looked fantastic.
From start to finish, William provided an exceptional purchasing experience. We had to reach out to him after hours and he made himself available, giving us his private number. We wanted something “special” and he did not disappoint, locating the PERFECT car for me! I highly recommend requesting William if you want a red carpet experience and someone that will work hard for you. Most importantly, he’s a nice guy. It was an absolute pleasure working with William! 😊
Just bought a used Range Rover velar and I love it. Mike T sold me my second car and I love the experience. I will always go back to mike!
My husband, Brian and I met Mike Hinkley, Sales Consultant 3 years ago. He sold us a 2018 Land Rover Discovery Sport. We loved that vehicle. Mike was pleasant, informed and went over and above to help us.My lease was up and this week Mile helped us lease a Jaguar E Pace. He was able to get the one we wanted from out of town. It was perfect! Mike was efficient and explained all the options. I loved how he had the Jaguar E Pace prepped and in a clear showroom area with a bow and my name on a sign.Brian and I will continue recommending Mike Hinkley and Jaguar Land Rover Lakeside.
Mike Hinkley made the car buying process a pleasure and is very knowledgeable about the vehicles. Joe Allen handled the financing part quickly and easily while making sure I understood what I was signing. Overall, it was a great experience and all of the staff were very friendly.
Just bought my second car in 3 years from Jaguar Land Rover Lakeside There’s a reason this dealership has SO many repeat buyers. My sales rep William Scandalis went above and beyond for my difficult availability. He nailed the exact car I wanted after just telling him what specs I required, I didn’t know i wanted an F-Pace, he did!! Bravo! We will be back in a few more years for yet another round!
Great dealership, honest and easy to work with! Mike and Joe were very friendly and did a great job helping me out and getting me a great vehicle!
I had the best experience with Mike hinkley, he made The process super smooth and easy.
My salesman was named William Scandalis, he was awesome. When sending off for approval of loan for my car, one company wanted at least $1100.000 dollars for a down payment. William told me”oh no I believe that’s to much, let me call you back in a few minutes.” He recalled me back in about twenty minutes. All I ended up putting down was $5000.00 dollars. I wanted my tires painted black on my beautiful Jaguar. William made sure my tires were painted beautifully, and done with perfectly. He made sure before leaving the car lot, that I understand how to operate my vehicle. William is one of the best salesperson ever. He is a true blessing.
Thank you, thank you, thank you to William Scandalis for helping me get into another Discovery Sport after my first was was totaled. He was very helpful from start to finish.
William Scandalis is my Sales Consultant. I have purchased two Jaguar XF automobiles from him. He is knowledgeable, personable and hard working. He took care of everything in such an efficient way. He made my purchases first class every step of the way. William is the BEST!
Mike Hinkley my Sales Guy did a great job explaining and showing me the Vehicle. He was very Professional and Friendly too. The other staff there was also courteous and Friendly too. I would highly recommend This Dealership.