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Rutland Ace Hardware
6173 Houston Rd, Macon, GA 31216, United States
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Rutland Ace Hardware
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la
Review №1

Usually have what I need. Easy to find the things that I need. Everyone is helpful but dont pressure sell.

Ch
Review №2

Very useful hardware store in Rutland as there is no Home Depot or Lowes very close by. They have a good selection of electrical, landscaping, and plumbing supplies and helpful staff to help you find what youre looking for. The lost star is for their ability to maintain stock. They dont seem to track a lot of their hardware so I have run into the problem of them being 100% out of a specific piece that they have a drawer for but there are 0 in there.

Jo
Review №3

This store is always clean and organized. The staff are knowledgeable and friendly. Someone is always willing to help. I would definitely recommend this store for your home needs.

Le
Review №4

Really nice people. Good prices. They have things I cant find at the big hardware stores. Best place to get bug spray light bulbs and birdseed for sure. Im sure theres more theyre best at but thats all I can think of right off. Only bad thing is garden section and plants are very limited.

Da
Review №5

I usually go to the bigger stores but a Google search lead me here due to much better prices on a particular item. Unfortunately it is not an item they carry but one I would have to order and have shipped there for pickup.The employees have always been very polite and most times more helpful than at the bigger places I usually go. So if you want or need assistance from knowledgeable staff I recommend Ace.

ba
Review №6

Great and friendly staff. A Mr. Sam (I believe his name was...gentleman with gray hair and grill experience) was very knowledgeable, friendly, and very down to earth. Cashier was also very nice and helped me sign up for a reward card with no pressure. 10/10 experience and will be back.

He
Review №7

Expensive, and with a selection of plants that shrinks every year. Good place to go when you dont want to drive to one of the big box stores, though, and the staff is always so friendly. Ive always wondered how in the world they pay for the staff they keep on hand since theyre rarely super busy, so Im guessing those overpriced goods do pay the bills. When they DO have what you want, though, the quality is exceptional.

Ch
Review №8

Nice staff and great selection. We go here to get flowers and Christmas trees.

Ja
Review №9

Purchased their weed and feed from there store and was told by a representative to purchase a certain brand and obviously he didnt know what he was talking about been a month and still havent seen any results. So for as lawn care Lowes or home Depot would be a better choice for experience/knowledge on lawn care.

V.
Review №10

Always has what I need. The employees are friendly & helpful. Very nice & organized store.

Da
Review №11

Very helpful personnel. Down home southern charm and knowledgeable about the many articles for sale. I shop there often.

Sh
Review №12

The people is so helpful thank you.

gr
Review №13

You gonna pay a little more but the customer service is on point t and worth every penny

ro
Review №14

Super nice people the prices was competitive or better than the big blows or home Depot very friendly staff easy to get in and out this is a great place

Je
Review №15

Very friendly and very helpful service, just wish they would let me move in and live there

MA
Review №16

HAD A GREAT EXPERIENCE. EVERYONE WAS VERY NICE AND PROFESSIONAL.I HAVE ALWAYS SHOPPED AT ACE HARDWARE FOR MY FLOWERS, GARDENING SUPPLIES, ETC.KEEP UP THE GOOD WORK.

Ch
Review №17

Told me the aisle number and that was better than some people. I was looking for a toilet seat!

No
Review №18

Good service. And friendly people

Ra
Review №19

Always have what I need. Clean store and friendly employees.

Mo
Review №20

Did a local hardware store this Ace hardware is usually not very busy. I wish their garden center were better. I like going there for random nuts, bolts, nails, screws, washers etc etc.

sc
Review №21

Its in walking distance from my house and the employees are helpful

Ba
Review №22

I was greeted by two different employees. The garden manager showed me their selection of mums and I bought two beautiful examples. Thank you.

Ka
Review №23

My husband said its awesome.

Co
Review №24

This is truly the best Ace hardware in middle GA.Helpful! Every time you enter, someone immediately asks if you need help with anything, and then they escort you around the store to assist you until your visit is over.Variety of services. They offer many services that other ace hardware stores dont offer, such as propane gas can refill, lawn equipment servicing (for saws and other equipment), they used to have a USPS mail service in the back of the store, but it closed a while back, etc.Advice. There have been times when I looked up how to complete a job on YouTube, and then go into the store, and they guys tell me theyd reccomend a different way to complete the job... and so far they have been right every time. Their recommendations are spot on.Great stock selection. Some other ace stores in the area dont have specific items that you need... but EVERY time I have went to this store, they have what I need in stock.Prices. Pricing at any ace hardware will never be the cheapest. You can obviously find better deals online, or at large chain stores. Bit, this ace hardware is about serving the neighborhood area they are in, and providing superior service and convenience.Summary: I dare you to try this store! They are truly the BEST!

Du
Review №25

Great staff, always have what I need

Wy
Review №26

Nice clean store & have always had what Ive needed in stock.

Mu
Review №27

Great service and helpful

Ms
Review №28

It’s ok

CL
Review №29

These folks that work here go way out of their way to help you in any way shape or form that they can. Truly awesome people

Ra
Review №30

Nicely stocked home repair store, usually if you cant find it anywhere else ; you can find it at Ace . A little pricey, but, thats what you pay for convenience !

Am
Review №31

Staff is always willing to help and suggest for your needs

Kr
Review №32

Got keys made...quick and easy

Ke
Review №33

Nice, friendly, helpful people. Great prices

La
Review №34

Helpful and polite staff!

Li
Review №35

ACE HARDWARE on Houston Road always has just what we need located conveniently in our area! Its so nice to go there knowing you can get expert advice from the employees no matter what project your working on. Love the garden area too!

Em
Review №36

Not enough selection limited merchandise

Ke
Review №37

Great service

Na
Review №38

Very nice people there.

J.
Review №39

All associates were very helpful. The only downfall was the amount of products that were out of stock that I needed.

De
Review №40

We went to get a key cut, they did a wonderful job. The staff was very nice and knowledgeable. The key was perfect.

J
Review №41

The staff is awesome. You cant get through the door good without someone offering assistance. Prices are a little high.

Bi
Review №42

Changed my review on this store gave one more star. Much improved over previous visits. Shopping there has been pleasant.

Ja
Review №43

Always very helpful people with good advice. Reasonable prices. Clean store.

da
Review №44

This is my favorite Ace to use. They are always helpful and friendly.

Po
Review №45

Ace my neighborhood store...Im here twice a day getting something.

Ka
Review №46

Awesome people. High prices

Ma
Review №47

Bought a wrong hose, threw away the receipt by accident. They were still able to issue me a refund, made my morning super easy.

To
Review №48

Not busy at all but they had what I needed so thats all that matters in the end.

Cu
Review №49

This staff will greet you, and take you to your product as well as smile, and help you all the way with your complete experience!!!

Ro
Review №50

Always seems to be on the expensive side

To
Review №51

Got just about anything you could need

As
Review №52

I absolutely love coming to this hardware store. They always have what I am looking for at a great price. They have excellent customer service

De
Review №53

Love the customer service!Young man came right over and helped me gather the things I needed to replace tolet ring and treat septic tank.cashier was very nice .The store was very clean. Glad to see enough staff around to help customers ! Nice to be in and out of a store with what you need in a timely manner.

Ga
Review №54

I think they may know me by name, seems like Im there every week, the employees are very helpful, very convenient, store is always stocked well and very clean

St
Review №55

Very helpful associated, Lara. Helped us pick out appropriate Sthil tools we needed. Very knowledgeable and didnt rush us. Even helped other customers between our questions.

ki
Review №56

Nice people vary helpful. Had everything I needed quick checkout.

Sp
Review №57

They are Very Helpful. At Home Depot you need a Blood Hound to find someone.

Du
Review №58

Excellent service

Ma
Review №59

I found some great seedlings to give to our families at school, who are apart of a literacy grant.

Ka
Review №60

Assist manager was very helpful.

To
Review №61

Very good, friendly staff

Jo
Review №62

Always great service

Bi
Review №63

Awsome service! Totally down to earth and friendly. Would much rather go here than go to home depot!

be
Review №64

Very, clean store. Employees are okWhen I walked.in this lady looked at me like why was I in the store!!

De
Review №65

Very nice people they will help you with whatever you need

St
Review №66

They Customer Service was prompt and polite,,Happy faces and sweet smiles,,loved it.

P.
Review №67

This is a great store! Friendly employees and very nicely stocked.

R.
Review №68

Live nearby but avoid when I can. They have a great store but prices are high as a camels tail and are often mismarked as well. I once had over $80 of stuff on the counter and they were trying to verifya price on a small package of rivets that were on clearance marked for seventy cents. After 10 minutes of this quibbling I just walked away and got my stuff at HD for about $45.

Sc
Review №69

Like a ghost town. I was the only customer in the store and every employee wanted to help me. It felt like they were all just there for me. Clean, friendly and they had what I needed.

Ke
Review №70

Love my neighborhood hardware store. Helpful staff, always looking to help you get what you need, always friendly.

Ru
Review №71

Great place family run got most every thing in hard ware, prices are good

Da
Review №72

Was greeted immediately when I walked in and ask if I needed help .I told the young lady what I was looking for and she told me exactly where I was at amazing.

Mo
Review №73

What but can i say they always have what i need and miles an miles closer then Lowes even though its more costs being pressed for time

Da
Review №74

The folks are friendly and helpful. The garden center has a lot of the plants I like.

Tj
Review №75

Ok

Ad
Review №76

Nice employees but prices are a bit high

Jo
Review №77

Great neighborhood hardware store, very helpful staff.

Bl
Review №78

Nice place

Ma
Review №79

Good service with employees who mean well. However, this is a HORRIBLE place to bring any Stihl product for service. I have been using Stihl chainsaws my entire life and their technician is completely incompetent. He has ruined 2 perfectly good farm boss chain saws of mine. I would recommend the store but NOT the Stihl service department. Period. Dont let them touch youre equipment if you depend on it to make your living.

Mi
Review №80

Great place to get what you need when you need it.

St
Review №81

Great folks. Helpful. Knowledgeable.

Jo
Review №82

Good place to stop in for quick hardware

Ji
Review №83

Prices are competitive with the big box stores on most items. Got a lot of stuff. Propane prices are high.

Cl
Review №84

Need with knowledge

Ma
Review №85

Good folks and theyre always willing to help

Sa
Review №86

The staff are very nice and helpful.

Da
Review №87

Good help

Ch
Review №88

Very friendly & helpful staff. Was a pleasure shopping there.

Tr
Review №89

Had exactly what we needed after going to many other stores. This store is the place to shop

Jo
Review №90

I drive past 2 other ace hardware stores just to go here. #EnoughSaid

Da
Review №91

Very friendly and helpful staff.

Ke
Review №92

Love it here Heather is awesome!

La
Review №93

Whether its pool problems, plumbing issues, painting, stihl equipment parts and service or any other issue that you may have as a homeowners/do-it-youself handyman you cant beat the ACE Hardware Store on Houston Road. The management and employees are great! Im a regular customer at least once a week and no matter the time of day or the day of the week this business knows how to treat customers. The old--fashion way!! Glad they are in the neighborhood!

Ka
Review №94

Very convenient and very helpful.

H
Review №95

Friendly staff, but the prices are a little bit higher than other places

Te
Review №96

They are always friendly and helpful

Sh
Review №97

Nice Ace, a little expensive as all their stores are. The garden centers selection can vary and sometimes might not have what you want.

Br
Review №98

Need to change store hours on here... They now close at 7:00

Je
Review №99

Great little store and always helpful

Ke
Review №100

Always someone there to help you.

Information
7 Photos
100 Comments
4.5 Rating
  • Address:6173 Houston Rd, Macon, GA 31216, United States
  • Site:http://acehardware.com/store-details/11567
  • Phone:+1 478-788-2778
Categories
  • Hardware store
  • Home improvement store
  • Paint store
  • Tool store
Working hours
  • Monday:8AM–6PM
  • Tuesday:8AM–6PM
  • Wednesday:8AM–6PM
  • Thursday:8AM–6PM
  • Friday:10AM–6PM
  • Saturday:8AM–6PM
  • Sunday:8AM–6PM
Service options
  • Curbside pickup:Yes
  • Delivery:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Health & safety
  • Safety dividers at checkout:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Offerings
  • Assembly service:Yes
  • Repair services:Yes
  • Service guarantee:Yes
Planning
  • Quick visit:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
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