Me voy a quejar page mucho por 2 helados y están tristes 😔. I feel like every time I get this, a certain employee their serves me ice cream scoops so small. Ive seen other employees scoop at least 2 or 3 times but this employee only scoops once and i feel like its too small. I prefer other employees now to scoop my ice cream other than her

Adrianna the “manager” was wayyy too rude had TERRIBLE customer service by her! Ugly attitude for no reason!! Other customers, while in line, were also saying the same!! Will be going somewhere else next l time. No thanks.

Good service and frappe

We where told that they would prefer we get our ice cream elsewhere, because we dont wear a mast.

Interior had a nice look, the employees were pretty chill dudettes. The ice creams consistency was pretty amazing. I recommend going here.

The ice cream is so good! My favorite is Jamoca Almond Fudge and Nutty Coconut. Together in a sundae is even better! 😋

Not only do I love ice cream but apparently I love coming to this location. Best customer service ever. Great staff always!.

I love this place the employee who attended us was supper super polite, great experience

The kids had a blast and we fit a whole lot of family inside for a quick birthday celebration.Staff are friendly, they smile, and they are fast.Will definitely visit here again.

Whats not to like about icecream. Good service and pleasant service. Funny is I almost got served banana royal without bananas.

Amazing way better than Id imagined it to be .love how the whole shop is so bright and eye-catching.

The girls in there are so nice! Always super friendly! I come here any time I am in Madera there shakes are just irristiable.... The store its self is always clean and has good ambiance! Its in a great location and next to some good food!

Great service

I like baskin Robbins. The selection is good. And I like the selection of toppings you can add on your icecream. They have cakes, coffees, frozen drinks too.

Loved purchasing ice cream cakes from hereal the decorator goes above and beyond. Highly recommend!I love you girl. 💜

Lots of ice cream choices. Ive never had a problem ordering birthday cakes from there. It can be pretty busy at night, long lines and not a lot of space but the employees seem to handle the long lines well.

I literally just left out of the store @10:08 AM, as I was escorted out by young female employee. I was waiting for a family member to leave Walmart across the street and decided to kill some time by going to grabbing a scoop of Ice Cream.I checked Google before hand and it said they opened at 10:00 AM. I then checked the stores doors to confirm that they in fact did open at 10:00 AM. (SEE PICTURE). I walked in, the door was opened. I noticed the ice cream was still covered. Then a young woman came out of the back and said Oh we are closed and she proceeded to lead me back towards the entrance she pulls out her keys and states She states This door was supposed to be locked. I, in confusion, asked, Do you not open at 10:00 AM? She said NO as I began to point at the hours on the doors. She seemed confused like maybe she had in fact gotten her hours mixed up.I wanted to ask do you really open at 10 and your just arent ready or...?Anyway the costumer service was poor and the lack of communication was a huge turn off for me to the point that I wouldnt want to come back when theyre really open and purchase anything. I could understand if Google made a mistake. But the hours are clearly written on the door. Smh.

Nice friendly people, always with a smile; delicious ice cream.

Friendly service, quick response, store was well maintained, prices went up a bit, but it was expected.

Nice and friendly staff. My kids were very indecisive and staff was happy to accommodate them :)

Well basket Robbins is known for its great cakes amongst other sweets but it adds to the JOY it brings on a BIRTHDAY no matter the age!

Ice cream is delicious, but need discount for seniors

Try the wild and reckless sherbet! Best of the best

They have so many options to choose from. The ice cream is all good.

Nice place to cool down and have a sweeet treat!

Their milkshakes are always amazing!

Always a good place to stop quality is consistent from town to to5.

Not bad but some flavors are weird (like jamocha) still dont get why they offer walnut and not hazelnut that is way better. Then usually they give small scoops for the price, now that coldstone open right behind, they give you bigger scoops at same price.

Great service, friendly staff, delicious ice cream!

30 mins and still no icecream

Cockroache in my moms ice cream sundae gross.

Good service, its a small ice cream place

Good ice cream cakes

Horrible service filthy place. Time to leave when you see roaches run across floor.

Great Customer Service!

You scream, I scream, we all scream for Ice Cream 👏

Love the turtle icecream

Its ok but for me take forever to be served

Excellent and fast service.

Very helpful n kind

The icecream are good

Great service and fast!

Great ice cream but over priced

Best ice cream ever!

Very friendly workers

Great ice cream

Friendly helpful fun

Great service and staff

It could be cleaner.

Love this place

Loved it!

Love it

Love it

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