As long as you’re licensed, you can find some solid and discounted prices on higher end products here. The store is pretty cramped and the employees weren’t that friendly, but if you know what you’re after (which most licensed professionals will), it’s not that big of deal - you can get in and out without having to interact with the staff much at all. Sure would be nice to be met with a smile and a greeting, though.

They’ll treat you differently based on your skin color.

On Monday, October 5th, I went to Salon Centric West store. I arrived at 07:57am. (store opens at 08:00am.), and tried the door to see if the store was actually open, since it happened before, but the door was locked. Not a big deal, I could’ve waited another 3 min., but what happened next is simply not acceptable by any means. I got yelled “WAITE!!!” by staff Pauline who stood behind reception. I can’t even describe the face expression she had at the moment. She was so angry and furious about fact that I tried to open the door 3 minutes before store’s open hours.I shop at this store once or twice a week, all staff know me, including Pauline.Can I say I always have a great experience at the store, not really, not when I get “help” from Pauline, NEVER!Whenever I enter the store in an optimistic and upbeat mood, and looking forward to the prospect of having a look around the store, making my salon supplies purchase, at the checkout everything gets dropped down to negativity, to this very uncomfortable, awkward state if Pauline is behind the desk.I find her attitude extremely rude, mean and arrogant! I never ever even saw a smile on her face while she talks or greets store’s customers.There was a few times when I had a question about the product, but instead of delivering the information to me, I would be given the meanest look as if I was interrupting her.At this rate I will discourage anyone to get “help” from Pauline while shopping at the store!Beware of Pauline!!!

Great if you are a licensed cosmetologist or nail tech. They have redken and matrix and many other brands.

Love this place and the staff! Everyone is always super friendly, and helpful. Especially manager Fallon.

LOVE THIS PLACE!!!! Exceptional staff!!! Love the products here