Allen listened to my health concerns and showed us what king mattresses would meet our needs. Liked that we werent pressured . Also helped us choose two twin mattresses for a Trundle daybed to be used for children. Great buys. Plus, delivery is scheduled for same week as purchase.

Allen was very precessional and answered all questions we had. Finance process was easy and affordable. Glad to say we were able to get the mattress we wanted. If we ever have to get another mattress, we will be using them again.

Fast and friendly service. Allen Thompson was very helpful. I’m looking forward to getting my new bed.Joyce

Great customer service. The manager knows the product well and really delivered a great experience in purchasing a mattress we plan on enjoying for several years to come

Allen was super helpful in finding the best mattress and pillows for us!

Allen was wonderful to work with and helped us make an informed decision.

Just moved to town wanting a good matress i went into the store in madison ready to buy but of course need to compare prices it was about 4pm i looked at a few beds asked the sakesmen to right the info of the bed first he told me 1200 . then he. Remembered there was a 50% off tag on the mattress. A little leary i asked him to right the info and price down for me. He refused after asking a few more times he rudely wrote 650 on a card and forcefully handed it to me no info on the bed just 650 i kindly put his card on his desk and walked out. Very rude experience i decided to buy a box bed off line for999 .never buy anything from that store

Great knowledge and customer service without feeling pressured. Will purchase from there again!

Jamar & Justin very courteous professional install &set up our new bed. Fast and good team! M Ray

Justin was friendly and worked with us to find something great in our price range.

My experience with Mattress Firm in Madison, MS was truly SUPERB! Joel is awesome! Excellent customer service, Excellent quality products, and Excellent deals. It was a seamless process and transaction as well as thorough and professional. I even exchanged my queen mattress set for a King mattress set (only because I needed a larger size) as Mattress Firm has a 120 night trial with free return/exchange policy with no restocking fees. The delivery guys were great as well! They were very nice and professional and assembled my frame and delivered my mattress with ease. I love my new Beautyrest mattress set! Ask for Joel when you go! He was the best and so kind and helpful! I even got a free pillow and high quality waterproof mattress cover with my purchases. AND I even got a handwritten thank you card in the mail from Joel and Mattress Firm. Can’t beat this service hands down! I highly recommend them. Thank you, Joel and Mattress Firm!

Justin barnes is the worst salesman in the world. Will never do business with Matress firm or Dnoblin.

Joel at Mattress Firm in Madison is top notch! He recently helped me select the perfect mattress for my daughter’s bunk bed and she just loves it. In fact, all of our mattresses have come from here and we’ve never been disappointed. Thanks so much!!

Justin was awesome HE MADE MY EXPERIENCE EASY BREZZY!!! First time buying mattress great EXPERIENCE

Mr. Albert Williams was so helpful. No high pressure sales. Very knowledgeable. Great experience!

OMG! Joel was great!!!! Exceptional customer service, knowledgeable about all products, personable, and did I say “great”?! I left one mattress store because of poor, pushy customer service. Expecting possibly the same at the next store, I was totally but pleasantly disappointed. My expectation was debunked the moment I walked in and Joel made contact with me. I bought a mattress from Joel however, I walked out with so much more. Thank you Joel. God bless you.

Justin was extremely polite and helpful. Pleasant personality. Good experience at the mattress store!

Joel was very helpful and knowledgeable about what mattress would best fit our needs. We are very pleased with our decision to shop at Mattress Firm!

Great service, Justin was really knowledgeable and gave us great information.

Great service. Joel was polite and helped us purchase 5 beds.

Justin was helpful, knowledgeable, and allowed me to look around without making me feel pressured!

Great prices and very friendly, helpful staff.

The service at this location is bar none. Purchased a high end mattress, it was delivered as promised, but later on that day I noticed a defect.I went to the store and talked to the manager, he had a new mattress swapped out the following day no questions asked. I am extremely pleased and would absolutely recommend this location for your next mattress purchase.

Justin was very friendly & knowledgeable about the products.

Good prices