Excellent and enjoyed riding the horse

Staff very friendly and helpful.

They were friendly and took time to answer questions. For a small fee they will even come out to your property and look at the hive.

I love the products at Jones Bees but your website says you are open and your store sign says by appointment only. I came out during my lunch the other day and the door was unlocked but there was no one around. Please respect your customers time and be open when you say you will be open on your website. I really need some bees wax but I dont want to make another trip unless I know you will be open.

I have been getting bees from Jones Bees for a few years now. They have some of the most friendly staff and best customer service that I have found. Other places just turned me away or had no experience when it came to bee keeping.Every time I have had a question they have always been there with an answer, or even offered to visit my hive if needed. And as a beginner bee keeper trust me the help was well appreciated since I had no clue what I was doing. This year when I got my second batch off bees, we found the queen was dead. So Jones Bees Co. sent one of their employees out to my house free of charge with a replacement. And since we live in the Uintah Basin, it was not a short trip for them, but we really did appreciate it. Thank you Jones Bees Company for all the help and support that you have given us. We started out with just one hive a year ago and now are getting ready to add our third hive this weekend. We highly recommend you to everyone who wants to start bee keeping, and even to those who have been doing it for years and are looking for supplies or advice that they can not find anywhere else.

One of a kind establishment. Everything bee related, for beekeeping, candle making, honey, etc. Seems to be mostly family members as staff. They seem like good natured folks, but I can confirm what others have said: the customer service, while ultimately helpful, can be bizarre, surly, or aggressive. Prices are not the lowest. Beeswax is $10/lb, which is significantly more expensive than many online retailers, and the wax I purchased today was so dirty that a small portion of it was unusable. Bee that as it may, I will return here periodically if only for the stories.

This is a great place for both beginner and more advanced bee keepers. I have always been able to order high quality hives from them as well as any of the beekeeping related equipment I may want.

My wife and I came to this store based on folks we talked to. We were told that it would be the best place for us to continue our hives in Salt Lake. (We just moved in from out of state).Upon our arrival we were excited to expand. The kid that was tending the store did not greet us, sat on the desk looking at us and didn’t say anything until I acknowledged him. We blew that off at first. Typical teen.As we were looking around, I heard my wife talking to him and then she showed up next to me and told me he was being cocky. I then asked him a question, if they had anything to help deter Wax Moths. (Our friends were having a tough time with them, and we knew that the hives were weak and needed help). The kid said; “Yes, a strong hive!” The delivery of that answer was condensending and came from a complete Jackass.At that point we knew that it was time to leave and we WILL NOT Return.If this is family run, it’s time to train the younger ones to be more polite and professional. I certainly wouldn’t have this individual in my business.

The owners/help are no help at all! Very disappointed with every single bit of customer service they provide. If its not their way then you are stupid!They do have good prices on some items, so if you are in a bind and cant find it elsewhere check with these guys last. Otherwise there are plenty of other places to find things from Logan to St George!

Extremely helpful people in all needs associated with Beekeeping. The location is a bit inconvenient, bit the drive is well worth it. Also, their materials are all high quality. If youre not into beekeeping they are still a cool place to visit for beeswax products like candles and cosmetics.

When I was new to the hobby they spent as much time with me as I needed. Following their advice we never went wrong! Going on our 5th year of beekeeping. Now we only see them when we need supplies, or pick-up bees. However, they are still willing to answer questions & give guidance when we visit. The whole crew is very friendly! Thanks for all you did for us over the years. I know we would have killed off our bees if we did not follow you advice.

Ive been using Jones Bee Co beeswax exclusively for a decade and have never been disappointed by the quality of either their product or service.

If at all possible avoid any interaction with these jokers. No customer service, actual they seed to specialize in customer derision and scorn. There selection is poor over they offer no help, explanation or comparison in any of there equipment. Returns are impossible. The level of intelligence on display by the owners and help is a fine example of why beekeeping has a hillbilly reputation.Spend your time selecting better made and cheaper equipment from Mann lake, Brushy mountain or many other internet sources. Its worth any extra spent on shipping just to have some form of customer service. Dont take my word for it, just call them with a simple question and see how that goes....

Very helpful staff that really care about your bees. They offer both quality and economical options for your supplies.

Traveled quite a distance to get to this store after viewing the website (not mad at this cause the drive is my thing) but this store has very few stocked items for soap. Drove in for soap coloring (their supplier moved to CA) and no soap cutting devices of any kind. Probably should take all the info off the website when the store doesnt carry it. Waste of a drive to walk into a barley stocked store with a woman who is looking at me like Im mean because the soap store didnt have soap things. Some days I can blow it off. Sometimes a company is just poorly run.

Staff is very knowledgeable about bees and the products they sell and explain what does and does not work for my region and why and Im always met with a smile

Helpful staff, good prices. If you own bees in Salt Lake this is the place to go.

This is a quaint place for all your honey and wax needs and anything pertaining to bees.Helpful staff and great honey.

Great family run business, very consistent and friendly.

The staff are very knowledgeable and helpful. They have everything Ive needed in stock. The staff are always willing to answer questions and provide expert advice.

Do not buy from these people. Seriously worst customer service. Go somewhere else!

Rude and unhelpful to me and many other hobbyists beekeepers Ive consulted with.

Decent inventory, much of it is built to order, so I was dissapointed I could not pick up everything I needed right then. They also did not have some items I wanted like a pollen trap. Staff was helpful.

I have always had good experiences with Jones Bee Co. They are easy to work with.

You can find anything you need for need keeping.The staff is helpful when theyre not busy.

Right, I cant disagree with the other reviews here, but they do know what they are talking about. The one lady is impossible to understand because she talks too fast.

Customer service was very rude, even when taking an order. would not recommend them.

They have good honey and good prices

Great people for all your beekeeping needs

Reliable supplier of bee supplies and services.

Not the best place. Try Desert Hive supply in Ogden.

Nothing but great service from Jones Bee Co. They have gone out of their way multiple times to help me with supplies and to provide important apiary knowledge. They are the go-to resource in Utah.

Very unreliable staff.

Vary helpful and friendly

Amazing, knowledgeable staff

Very helpful