HERE IS HOW YOU BUY A TRUCK NOW DAYS. OVER THE WEEKEND, I DROVE THROUGH THE LOTS HERE IN HOT SPRINGS. WITHOUT STOPPING. LOOKED ON THE NET, SAW A PRE APPROVAL FROM CAPITAL ONE. CRUISED INVENTORY AND PICKED OUT THIS TRUCK. ITS INCREDIBLE. HAS THE BIG 5.7 HEMI PLUS THE CREW CAB. THE STICKER PRICE, AND WHAT I PAID WHERE TWO DIFFERENT STORIES. EVERYONE. I SAVED 10 THOUSAND DOLLARS BY SHOPPING RIGHT, AND DRIVING 20 MILES. MONDAY MORNING I DROVE TO THE DEALERSHIP, A GREAT SALESPERSON NAMED SARAH GOT HER AN EASY SALE TO START HER WEEK. BASICALLY, I TEST DROVE THE TRUCK, GAVE THEM MY PRE QUALIFY PAPERWORK, AND WAS GONE WITHIN 1 HOUR.I WAS GOING TO PICK UP THE TRUCK LATER, BUT, WAS VERY HAPPILY SURPRISED THAT THEY DELIVERED IT TO MY HOME THAT AFTERNOON. AWESOME EXPERIENCE FROM START TO FINISH. DO YOURSELF A FAVOR, GO SEE SARAH AND GRAB UP ONE OF THESE INCREDIBLE RAM TRUCKS WHILE THEY STILL HAVE PLENTY TO CHOOSE FROM. CHOOSE THE TRADESMAN PACKAGE LIKE I DID. THEY HAVE A SPECIAL RUNNING RIGHT NOW, THAT BLOWS AWAY ANYTHING ELSE ON THE MARKET. THANK YOU SARAH FOR SELLING ME THE BEST TRUCK I HAVE EVER OWNED. VERY HAPPY. CHUCK IN HOT SPRINGS.

Wow….have been in touch with FOUR people in the past week about purchasing a Jeep and have not heard anything. Each one saying “I’ll call or text you and let you know something in such and such minutes” then never hear anything. Great way to lose a sell and good customer.

Warning!!! Do not buy from this company! We purchased a GMC Sierra in June and it is October 18th and we still have not received paperwork for tags which they claim they have sent by mail which we havent received and to top it off the transmission is having problems which it is in the shop now luckily it is under warranty and cost over 3000 to fix! This is unacceptable and we wont ever purchase another vehicle from them. I have never had to deal with anything like this from any other car lot! Buyers beware!

Didnt buy anything just went down to look at a couple jeeps, Red River always have great people to deal with at all there dealerships.

Worth stopping by for the friendly faces and great employees. Hometown buying with big city deals!

Sarah Wheeler is great to work with and answered all my questions very quickly and the entire Malvern team is outstanding. Their no pressure sales approach is very refreshing and will keep me coming back in the future. I highly recommend making Red River your first stop when auto shopping.

Absolutely the best car buying experience Ive ever had. So refreshing to visit a place that has left behind that hard sell approach from the past. Very laid back, friendly and NO PRESSURE. Sarah was top notch and I will use her for all my vehicle purchases going forward. I highly recommend Red River. Its worth the drive for a wonderful sales experience. Oh, and we love our new Dodge Ram!

They were pretty helpful, I knew what I wanted when I went in and they got me out the door and good to go in like 30-45 minutes. Jordan was awesome!

Michael Joe and Sarah Wheeler are awesome, very friendly, professional people, they know their stuff! They got me and my husband in some sweet rides! Thank you to everyone over at Red River Dodge!

Highly recommend Red River Dodge! Bailey worked very hard and got us in the truck we wanted and needed at the price we wanted to pay! The truck was at their Heber Springs lot and they were able to deliver to the Malvern lot the same day with no problem at all.

Very friendly service department, have always been helpful when I have stopped in with questions about my Jeep.

Easiest/fastest vehicle purchase Ive ever had. Sarah made buying my truck super easy. I was in and out of the dealership in less than an hour.

I want to thank them, they stay very busy, they went out of their way to help me with my Eco Diesel, I work on the road & depend on my Truck, super appropriate them for going out of their way, I didnt catch his name but great service technician 😁😁😁

I called and spoke to Clint. He really did the best to get me the deal I wanted, on the vehicle I wanted. Got a great deal on my trade in, I felt really well taken care of. Honestly, if you are looking for the vehicle you want, talk to Clint. He will do everything he can to help you out.

Great bunch of folds. Easy to deal with.

Very friendly staff Im not sure the prices are great, but if you meet the people you would absolutely buy here!

Sarah gets a big 👍

Great service department!!

Big thank you to BaileyHe helped us out a lot and went the extra Mile for us! He is very good about details.

Nice friendly staff!

I got a Jeep Grand Cherokee from Red River Dodge in Malvern and it was by far the easiest car buying experience I have ever had (and I have owned SEVERAL cars) We were to the point of giving up out of frustration when I found the Jeep online and decided to put in an inquiry. It was over the weekend but first thing Monday morning Sarah called me and we got the ball rolling. I DIDNT EVEN HAVE TO STEP A FOOT INTO THE DEALERSHIP they delivered my car to my door! Seriously y’all stop wasting your time and call these guys!!

It was a great buying experience. Nice cars and even nicer people. I will buy here again just as I have before.

I am very upset this place rip me off I am not happy I went to purchase a suv for 21k and they said wrong price and said they made a mistake can sell it to me for 21k I said yes I wanted to leave and get over with I waiting 4 hours the all time later I found out they charge 600 dollars more not happy with service

Yessss.my fav car dealership

Red River Dodge in Malvern, AR was an awesome experience! They truly made me feel comfortable and had me smiling and laughing ☺. I got the car of my all time dreams yesterday with them! 2020 Dodge Challenger! Im so in love with it. It wasnt on there lot in Malvern and they told me if thats the one I wanted they would get it there today. And it happened all the same day! They are amazing people. Very fun and happy people. Truly best experience I had by far purchasing a car. I highly recommend them. So go see them they have great deals and work really good with you to make sure they get you in your dream car! 💯😉🤩

Bought 2 cars from here paid on time and wanted to trade one in and they need money 💰 for my trade in to didn’t have money 💰 on the first 2 but that’s ok I’ll take my business else where but do wanna say thanks to Rashad for doing a excellent job with my first 2 vehicles

Great service and helpful staff always a positive and professional experience when I visit there location.

Worst dealer Ive ever dealt with. I wouldnt even give them 1 star if that was an option. I was lied too throughout the complete process of buying the truck. My salesman promised me they only ran my credit through 2 banks, and they actually ran it through 5. I had an extended warranty added to the truck and he lied about the price of it as well. Then within 3 weeks of having my new truck it died going down the interstate 3 different times and every light in the dash came on. I called my salesman and he told me bring it in they had the best service team around. Thats where I discovered lie #3. They attempted to diagnose the problem and after hours of waiting they told me they contacted Chrysler and Chrysler told them not to attempt to fix the truck because there was nothing wrong with it. So I called Chrysler myself and they told me to take it to another dealership because thats not how they treat their customers. Im now taking the truck to ORR in Searcy and trying my luck there. I will never do business with them again, and if I were you I wouldnt either. I was the second customer that morning that had to call Chrysler themselves, and was told to take our truck somewhere else.

Oil & filter. Friendly service.

Definitely worth the drive! We had a great experience with the sales team, they were willing to work with us to get what we wanted. I will certainly be returning for future!

I recently purchased a vehicle from Bailey Laster, and I am grateful to his professional sales experience and respect while assisting me. I would reccomend this dealership to anyone around the United States. The staff treated me with respect and made me feelvery comfortable. Thank you Red River, for your loyalty to your customers.Mr. Thomas AdamsPurchased 2015 Dodge Charger, 05/04/2020Awesome Automobile.

Excellent customer service. See tattoo Clint.

Great folks! Recommended by us!

I seldom write reviews but I have so much time on my hands that I couldnt let this one go. This is the third time that I brought my Jeep Grand Cherokee in for service and it will be the last. Communication between the staff and the staff and customers is almost nonexistent. You can set in the lobby and listen to the staff complain about how none of them are from here and that none of them want to work here. It really shows. It made me very uneasy when no one, including the service manager, knew what X mile service included. The original 90 minute time estimate drug out to 3 hours and when I went to ask the service lady she looked at me like she was seeing me for the first time. She went to check on my vehicle and walked right back past me without telling me what was going on. After waiting 15 more minutes I went to the window again. What? You wanted your oil changed too? Back to the couch! So, the manager come back and says that my jeep is ready. Did you rotate the tires? Uh, no. I wouldnt recommend it; At this point I have had enough. I pay and head out to the vehicle. Hop in. And the first thing that greets me, is the warning that I need DEF Blue! So much for checking and topping off the vital fluids. Incredible! A little communication and professionalism would go a long way. Either way, I will probably never find out because I wont be back to this dealership for a long time, if ever. Total time on site = 3.5 hours. Update: After the supposed front and rear alignment, now my jeep is pulling hard to the left and messing up the tires. I have decided to go to another dealership and have the alignment as well as a complete new service performed to ensure that nothing is wrong with my vehicle.

Stopped in to have a flat fixed. The y squeezed me in. Determined the problem and got it corrected quickly and efficiently. Awesome staff.

Very disappointed was told we were approved so we closed our business drove one hr to be told no were not ...so I said fine I will put 5000 down ..manger said just give us 5 mins will you know how that works 20 mins later i told them we wasted our time told one thing then changed ...30 mins later called said there in phone with bank. Nothing heard back i will take our money and pay cash 27500 elsewhere

Awsome people, just plain nice and reasonable rates and prices

Shane helped us get the dodge ram 1500 big horn that we wanted. He got my running boards added on so my short self could easily get in and out. He made sure everything was right and that our time nor his was wasted. Fantastic place to buy a vehicle.

Jason is an awesome guy who will definitely take care of you as well as he possibly can!

Not good...they show vehicles for sale on their web site that are not on the lot.

Friendly sales staff. Great selection

Awesome staff! They try their hardest to get you in the vehicle of your dreams.

They are awesome folks. Fast, friendly, and very knowledgeable! Just moved into the area and have tried a few places and by far this was the Best! My new dealership!

Got an excellent deal. Staff was friendly, and my salesperson, Sarah, was delightful. Filled up my tank, detailed my new purchase, and away I went.

Great customer service. Great value. Easy process. Highly recommend.

Went to the dealership for a trade in. Alexis helped me buy my car. I asked if they could use my va 100% disability to take money of the purchase. They said they wouldnt be able to. I told them that I would like a certain amount for my trade in. She said they couldnt do that. I got up and walked out the door. Alexis came out the door behind me and said we can give you the amount that you owe for your trade in. Not anything over. Needless to say I ended up buying the new car with lower payments then the other one. Ive never had trouble buying a new car. After a couple of days the dealership called me to come in for paperwork for the DMV. I went over to pick it up and Alexis was at the door. We checked to make sure the jack was in the new car. It was, then went in the building to get the paper work. She went in the office where the paper work was waiting for me. Then tried to shut the door before I could get in. It was rude. I got the paper work then left.Today I wanted to know what the weight capacity for the inside of my new car. I called Alexis to ask if she knew. She said shed call me back today to let me know. She never called back. I am not going to do any more car buying with her. I should have waited for the guy who helped us buy the truck.

Great team and I had a wonderful experience as a customer, before becoming an employee!!

Very pleased with all of my services at red river in Malvern! The mechanics are hard workers, professional, and knowledgeable! At red river, they are so kind & go out of their way to make your experience the best!

Great Dealership, Great sales staff, Low pressure, will work with you!

We bought our truck here last month. Drove for a week and noticed brakes were having troubles, I called Red River and they took care of the problem right away! Thank you!

Unbelievably poor service and poorer management. They had the car from April 30 through May 29 (yes, FOUR WEEKS). A litany of issues including four days to initially diagnose, then “cant get parts” (radiator, a/c evaporator and fan assembly). They got MoPar parts that broke before they could tell us car was ready. Went to pick up Jeep today, they could not find the ticket. Took it for a test drive down one interstate highway exit. It is running very rough and heard a loud clunk as something fell out underneath car; it was a 3 pound piece of mechanics jack left under the car. They did not clean car as requested and over-filled power steering fluid which is overflowing on engine in stinky smelly mess. Less than 10 minutes after we picked up car, the check engine light is now on in what may — or may not be — related. Driving now to a dealership near Little Rock. Nice people at Red River, but nice does not get you back on the road. Avoid if at all possible.

Clint is amazing!! Got our seal of approval!! Would definitely go back, no matter what state we live in Clint will always have our business!! Would gladly drive back to see him!!

Great customer service.

The people at Red River Dodge were great.

Brad Thomas is a great salesman to buy from. I contacted him about a 2019 Dodge Ram and he delivered the one that I wanted.

Very pleased with them we bought a new dodge journey today and the took very good care of us if you need a new car go talk to the sales person her name was abby

We had a roadside emergency and they squeezed us in and fixed our issue. We are very grateful for their kindness.

Best place to buy a car!!! Amazing people

Love the sales and service department! Amazing place to purchase everything you need for your vehicle!

Love these people go see them.

Friendlier Staff.. Excellent Customer Service

Great truck

Sales staff was very helpful and took the time to actually listen and learn what they could do to really help, not just sell.

Our salesman was Rashad, he was amazing. We got a great deal and we are very happy with our new truck!!!! Thank you!!!!

Finally! A dealership that is what I think dealerships should be! A direct reflection of the commitment to quality service that a manufacturer strives to relate to their customers. I bought my pre-owned 2015 Ram 1500 EcoDiesel from Red River in Malvern last February. Besides being the easiest, stress free vehicle transaction Ive ever been involved with, I cant stress enough how Clint handeled everything with professionalism at a level you rarely see at a dealership these days. When I bought my truck I noticed a leak from underneath after I got it home. I called first thing and Clint told me to bring it in. A transmission line was leaking and they where going to have to order some lines so they gave me a loaner car to drive until it was repaired. Let me stress that I didnt ask about a loaner, they just automatically did the necessary paperwork, had gas put in it and ready for me to go without any request from me. I thought perhaps it was because I had bought it the previous day but I was impressed nonetheless. A mention of a loaner vehicle at ALL at other dealerships I have experienced has always been an immediate, No, our insurance wont let us loan out vehicles.Fast forward to October and I noticed a leak again and determined it was transmission lines that had rubbed on the front axel causing the leak. I took the truck to my local Ram dealer in Hot Springs, Riser Dodge, and asked if they could possibly just put it on the rack and see where the leak was coming from in case it was a quick fix. This is my only vehicle and I rely on it as my business vehicle with my business of junk removal so I was hoping if it was perhaps a loose ction they would fix it quickly. The lady seated at the entrance of the shop without missing a beat says Why, we would have to have it for several days cause (her word) wed have to diagnose it and àll... I sked why it takes several days to see if a line was leaking since there are only 2 of them and they only span about 5-6 feet of the truck. (I dont have access to a rack, so I couldnt see all of the lines by crawling underneath) She said until they went over the whole vehicle they wouldnt know. Well, first, this is all warranty work but I bet some if this diagnosis wouldnt be covered but aside from that, I told her EXACTLY the issue. There were no other symptoms of other issues. I know I will never we do any busiess with them. I called Red River and told them the issue. They scheduled an appointment immediaty and said they should be able to identify the issue within the hour and we could go from there. I took it to them, they identified the issue, and knew parts were going to have to be ordered. The mechanic working on my truck came to me and told me the issue and the plan to repair it. Yes, you read that right, the ACTUAL PERSON working on my truck came to me to discuss it. After telling me the plan he then said he was going to put some gas in a loaner car for me to use untill my truck was ready. WHAT? A loaner again several months later?To sum it up, Red River Dodge in Malvern is an exemplary example of how ANY business should operate. They have my business from now on. As for my local dealership, Riser Dodge, well, they appear to be a prime example of the shady business practices dealers are often accused of. My sister had a Charger that she bought from Riser. She took it in for a recall repair and when she went to get it they tried to charge her over $300 for Diagnosis. Learning that and the fact that before I could tell the service lady practically anything, she gave me the Diagnosis speech. Makes me feel like this is a common practice. Ill never do business with them. It is Red River Dodge all the way!

Very helpful..friendly courteous a joy to deal with!

This is best place to buy a new vehicle sales man Clint worked with me to get my deal don n they provide awsome service after the sale to 100,percent wont do,buisness anywheee ever again

I was broke down, 800miles from home towed to red river for repaires.Best service from everyone involved. They would be my dealer if I lived closer . Thanks guys !!

Very good place .worked hard to get me in truck I wanted

Awesome

Friendly people

Clint is the man to go to if you are looking to buy a new or used vehicle. Rick in the service department is great too, very knowledgeable and will get the job done quickly.

The best service of any dealership we went to

Good folks and products

Good place to buy a vehicle

Their staff & customer service is the greatest!!

I wish I could buy the Orange dodge ram sitting out front, but Im stuck driving my Kia until I die or hit the lotto, love your inventory, and your commercials right

They always take care of my Ram.

Great service very friendly people

Awesome. Professional. Coutieous.

Friendly but couldnt do bussiness with them

They are the best in sells and services

Wonderful place friendly staff

Great people here.

Great dealership friendly staff

This place is Awesome!

Like it

Pretty cars!

Kiol

I will never use another dealer ever ever ever ever!!!!

Worst service department in creation. Salesperson was very nice. Management is very lacking