Excellent quality and a Real Person Answered the Phone.The Covid pandemic had delayed our custom made cushions for our Lloyd Flanders Front Porch Wicker Furniture, but it was worth the wait. The quality and fit are excellent and the sons owner was very kind and patient. Now they will last another 25 years.!! We chose Sunbrella Cast Silver Fabric for a good contrast to our dark green wicker. Looks so good.
I had new cushions made for my Lloyd Flanders wicker sofa and chair for my sunroom . I could not be more pleased. The quality is top rate and they are beautifully tailored with tufting and rolled edges. The material is high quality and durable. They made cushions for my quite a few years ago that held up so well . They are perfect. The price was great, the phone calls and service was tops. I would not hesitate to use them again.
Just received my replacement cushions for my Lloyd Flanders wicker. The quality is outstanding and I am very pleased. Because of the pandemic not only was the order delayed but I also had to make another choice on the fabric. The owner was always very patient with answering my questions and giving me numerous updates. I would certainly recommend this company.
Had a great experience with Wicker Paradise! I needed replacement cushions for some old Brown Jordan patio furniture. I found a great coupon code which also led me to my $2000 purchase! Haha. I found great color combinations, loved the fabric colors offered! I confirmed with the owner in regards to the selection and choice before I made it, they were super informative. I did choose the Sunbrella fabric, because in California, it gets constant sun all day long. They also confirmed there would be a shipping delay due to Covid. Product arrived sooner than expected, boxes were a little haggard, but pads were fine and packaged nicely. I love the colors I chose. Material and workmanship look great, and feel great! They are really spot on to the original Brown Jordan pads, which I’m sure is 4x as much.... bummed the weather will be changing soon, so I won’t be able to enjoy them as much as I would like. I would order from them again. I recommend them. Hoping my cushions bring many years of comfort!
The quality of product is very poor for the price. We purchased a four piece patio set of for $1100 . When we received it, we realized that the material looks and feels like very cheap plastic, unlike some other faux wicker resin products that at least simulate the look and feel of natural fiber. In addition, the return policy of the company is more than strict. Besides having to pay the return freight for a returned item, the customer also has to pay the company for its original shipping costs ($300). My advice: if you have to buy wicker furniture online, use a store with both online and brick and mortar outlets such as Lowe’s, so that if you don’t like the product, you can just bring it back to a local store.
I just love my new cushions!! High quality and beautiful fabrics……just love them! I would post my pictures, but don’t know how.
We are over the top happy with the white 7-piece patio dining set we purchased from Wicker Paradise. Vince was extremely helpful overseeing every aspect with delivery of the table, chairs, and beautiful cushions. Thanks again Vince for your professional attention to every detail.Mary & RonEl Cajon, California
Had a great experience with Wicker Paradise to replace my Lloyd Flanders cushions. Mark was great to work with during the order placement and cushions were delivered in the stated time frame. Will buy from again when my wife decides we need to change colors again...
Replacement cushions were a perfect fit and they look great.Only reason for 4 out of 5 stars was it took 3 months to get them.
Ordered cushions for my wicker furniture - they were delayed due to COVID supply chain issues, BUT they were well worth the wait. Wicker Paradise is THE best!
An amazing quality product at a price that saved us money. We needed to replace our Lloyd Flanders replacement cushions and Vince gave us great service in getting these brand new cushions. We love them and selected Sunbrella material as recommended by the company. A great experience from beginning to end!
Just received replacement cushions for all my Lloyd Flanders porch furniture. Although I agonized over buying them sight unseen, I could not be more PLEASED! They are just perfect, very plump and high-quality. They were exceptionally well-priced and were delivered in about a month. I’m grateful for a very satisfactory transaction all around!
I recently placed an order for new cushions for my wicker furniture set. I inadvertently selected the wrong style for my custom cushions. When the order arrived and the error was discovered Vincent worked diligently and professionally to help me correct the order and expedite my corrected order. I am very happy with the replacement cushions and would recommend this company to anyone seeking high quality cushions with excellent customer service.
Wonderful people to work with, Vincent and his son, Mark. I ordered replacement cushions for my Lloyd Flanders furniture. Two mailings of fabric swatches and I was ready to order. Received in a month as promised,, even during the Pandemic. They are beautiful and I couldnt be more pleased. I highly recommend them.
Quality of fabric and excellent workmanship have given us an opportunity to enjoy our patio furniture for more years to come. Thank You
I am sure the furniture would be beautiful if I would finally receive it I was charged months ago but never received a confirmation or any piece of paper telling me about the order and when it would be coming
Researched wicker furniture options and prices at many online websites. Wicker Paradise had the exact item I was looking for at the cheapest price plus free shipping. Item arrived in excellent condition and on time. It was completely assembled (Thank You, WP!!) and I was able to simply take it out of the box and begin using it. Excellent transaction from start to finish.
I have purchased from you before. Awesome furniture (Manchester) and great customer service.It looks great and love the quality. Top notch.
Based on the way this business has treated me and my family, I wouldn’t buy from them even if it was free. I’ve seen an email where they were attempting extortion (by holding onto a refund) unless the slanderous review was removed. Well, this dullard of a business owner needs to learn to read. Slander is an act or crime of making false statements. It isn’t slanderous, If it’s true. This business got an order incorrect, not 1 time, but 2. That gave them, 2 chances to screw up royally.We called to get the correct order, and they send out a second order, even expedited the wrong order. Then, stated they no longer want to do business. We then write a poor review because they did a poor job getting the order right (twice). And our refund is withheld until we remove the negative review.Here is the negative review. This is America. We fight injustice at every turn. This company has tried to make hard working, good paying customers out be the bad guy. They had no problem taking our money, but voice your opinion on something they had multiple chances at correcting and that’s your last straw friend.Do yourself a favor, avoid this place like the plague it is and when they finally realize that they can’t treat their customers like this it’ll be too late. They will have lost all reputation and will just suffer the fate of most small business without quality or character, 2 day prime from amazon.Hey Vince, next time somebody wants to spend a 1000$+, you may wanna treat them better before you go into an early retirement.
From the first contact this man is terribly rude and brash. It seems like a one man show but he has outdated software on his site so the cart kept making mistakes in quantity and which ones I was ordering. Hence, I received the correct sofa cushions but the wrong chair cushions. He will not accept any responsibility, charged me for samples I never received and then wont take the wrong ones back even though I am ready to order new ones. Really foolish business practice as I need to order a ton of new stuff as we have redone our home. Silly. But buyer beware!
On all of the pieces we ordered we were very pleased at the look, quality and packaging. Very happy with our purchase!
This buying experience was exceptional, in that I received the item after purchasing very, very quickly. The entire event was handled very professionally. I heartily recommend this seller to the utmost most favorable degree, and they are an incredible asset to the Yahoo community. Please let them know of their superb customer service. Thank you.
I ordered cushions for my Lloyd Flanders wicker rockers. Initially I was concerned because it took longer than the website said it would take. However, I did order in early spring which was their busiest time. I did get the cushions within the time frame the staff said I would see them. They look wonderful. The fabric and workmanship are excellent. They fit the rockers perfectly. I immediately ordered two more chair cushions for my Hannamint club chairs and ottoman. If the timeline you expect is not met, just call the office. The staff will give you good information and you will love the work.
This was my first experience with wickerparadise and it was excellent. The product was received quickly (shipping was free) and it was securely packaged so there was no damage to box contents. The pricing was competitive and the product was exactly what I ordered on line. Their web site had clear pictures of the product and a good variety to choose from. I will use this site in the future without hesitation....
Do not work with this company. I ordered a set of sofa and chair cushions. When the cushions came in different deminsions and the patterns were in different directions I sent an email asking for them to be fixed and replaced along with pictures. I then received a phone call saying that they think its best to go ahead and refund the money and asked for the cushions to be returned rather than fix the iissue. I had no problems previously and was hoping not to come to this. When I asked to speak to a manager I was told the decision was final. Its not worth the bad customer service especially when I was nothing but polite. Im very disappointed in the follow through and recommend no one shop here.Update 4/16/19:The owner has informed me that they will not be issuing my full refund as previously stated until I remove my review that slandered their business. This is Blackmail and is illegal, another reason not to work with this company.
This is a great place to buy replacement cushions. Honestly the cushions from WickerParadise fit and look better than the original ones from Lloyd Flanders.
Got my cushions I’m so delighted!! They are 100 x better than the ones I had which I bought from another company !!
Received our furniture when we were told to expect it. Packed exceptionally well and in great condition. The resin wicker is absolutely beautiful and the pillows are made very well with zippers for easy removeal to clean. The table that I originally ordered was out of stock for 6 weeks, but they offered me a larger replacement table at no extra cost. GREAT customer service, thank you Vince and Mark.
I ordered some replacement cushions for my Lloyd Flanders furniture. In two weeks the boxes were at my door and I could not be happier. The workmanship is exceptional. The fit is exact.
Good Day !!!!!!!!!!!! I received my cushions today and absolutely like them imensely!!! As promised they were delivered in the exact time frame expected! And as the picture shown the pattern, that is exactly what I received! I would recommend this establishment if you are looking for good quality cushions!!!
A lovely piece of wicker. It arrived on time, very well packed. I am extremely pleased and would order from WP again.
This company is awful. We ordered our sun room furniture set more than 4 months ago and are still waiting on one of the main pieces to ship. The reported shipping date continues to be pushed back. There is no customer service department. Avoid!! Do not trust the website when it says it will ship in 4 weeks!! They will not inform you of backorders and will not give reliable updates or information. Employees rude and unaccomodating.
I tried to order replacement cushions and spoke to the owner. I mentioned that the representative I spoke to a few weeks ago said that he would honor the discount in effect at that time. Instead of discussing that with me, the owner said this conversation is over and hung up on me. Very disappointing. You have my number - please give me a call.
Really Amazing,Outstanding and excellent services Provided by Wicker Paradise Highly recommended!
I found exactly what I was looking for to add to my patio furniture and it was delivered ahead of schedule! Excellent communication and service!
Everything went very smoothly, arrived on time and as expected. It was a difficult item to find, and I was pleased with the reasonable price, as well....
Placed an order only to find out a week later that they had sold the last one