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BMW of Mamaroneck
236 W Boston Post Rd, Mamaroneck, NY 10543, United States
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BMW of Mamaroneck

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ME
Review №1

I didn’t plan to get to this place was occasionally driving I decide to stop by and check cars bcs my lease is due soon … wow a surprise ppl over here are the best friendly amazing CUSTOMER SERVICE I’m being around all Ny looking for cars but over here best any other dealer I’m sorry but I’m being so dissatisfied and disappointed of other places …. Unexpected, unreal is my first time getting a bmw and I’m so happy is different level I’m so grateful for all the help support and service Thank you guys for make my shopping a totally experience but THANK YOU SO MUCH MOHAMED for making the best deal best service and best experience ! Thank you BMW MAMARONECK definitely coming back !

Wi
Review №2

Juan making my purchase so easy and always highly recommendThank you Juan

Gl
Review №3

Great service, easy to work with, and didn’t have to spend the whole day at the dealership!!I came from out of town and Jacob was extremely accommodating!Would gladly work with them again!!

na
Review №4

Mohammad is the best salesman in BMW of Mamorneck to buy the car. He helped me with every step of paper work to get my car. Other sales person are not that helpful. Very patience helpful person. Whatever questions I asked him. He answered me throughly. He is the best person to contact to buy the car. Thank you Mohammad.

He
Review №5

We had the best experience at BMW Mamaroneck! From start to finish, ordering our dream car was such a pleasant and enjoyable experience! Brian was such a pleasure to work with, super prompt and responsive. We couldn’t be happier, recommend this dealership to anyone looking for a BMW!

Al
Review №6

I had a great experience with the salesman Mohammad who is very professional. He was communicative and detailed about the whole process; the car’s information as well as the loan’s process and details. He responded to every text, phone calls as well as emails. He answered every question I had and found the answers to those he didn’t know. Mohammad, was so through with the process it took the finance manager, Luke less than 5 minute to close the deal. I highly recommend BMW of Mamaroneck.

Br
Review №7

I visited many car dealerships to try to determine what I wanted. After speaking with my salesman John, it was an easy decision. He was no nonsense, gave me all the information I needed without any pressure and worked we me to get the price I needed. He was very professional, easy to work with and made sure everything happened flawlessly. Hands down BEST experience I have ever had at a car dealer!!! Thanks John!!

DE
Review №8

This is the third vehicle that I have gotten from BMW of Mamaroneck. Brian has been my sales person from the first time. He is the absolute greatest. Based on my previous leases, he already knew what I was looking for and how much I wanted to spend and had everything ready for me when I went in. When I went back to pick up the vehicle, again everything was ready for me. He showed, went over and set up everything with me that this awesome vehicle had to offer. He has always went above and beyond to make sure that I have the best and easiest buying experience. Thank you Brian!!

To
Review №9

Very uncomfortable environment in this place.. not warm and welcoming at all.. I didn’t have a bad experience there, it was just a very odd energy in the room. I can’t explain it. Usually dealerships are warm and welcoming. It was just creepy.. all of the staff that had been there for years was gone and replaced with new faces. But that wasn’t the problem.. I was standing in there for about 45 minutes before anyone even said hello. Just strange.

Re
Review №10

I had one of the best experiences at this dealership... the salesman was Brian. He went above and beyond to accommodate my spouse and I during our purchase.... he was friendly and took his time with all of our questions. Brian was extremely detail oriented and personable. If youre in the market for a BMW I highly recommend Brian!!!!!

Er
Review №11

Mr Brandon was awesome made the impossible possible . 👌🏻

Da
Review №12

Great experience. Not only did Mamaroneck have the best deal compared to other dealers in the area but the process itself was seamless. I worked with Mohammad and he patiently answered my questions; worked to get a deal I was happy with; and provided excellent support during the entire process. Highly recommend.

Na
Review №13

THE BEST!!! I had a fantastic experience purchasing a CPO BMW from BMW of Mamaroneck. Shout out to Jacob my sales person - he was knowledgeable and professional. Im not young and I have purchased quite a few cars and had a variety of experiences - this stands out as the best experience. The support team - walking me through warranty options, payment, registration, trade in of my prior vehicle were fantastic. Oh and I love my new car! Thank you BMW of Mamaroneck!!!

An
Review №14

After getting the typical run-around from a few other BMW dealers in the area I was glad that I found this place. Everything went smoothly and no one was trying to give my a bad deal. Also, they dont put a gaudy dealership emblem on your car!

Br
Review №15

We went looking at BMW dealerships all over the tri state area. Brian S won us over with his quick knowledgeable responses and the best service. We ultimately purchased a 330I. He made sure we loved it by showing us the car and even facetiming. The whole experience was a BREEZE. 5 Stars would definitely purchase another car in the future.

Sh
Review №16

My sales person Juan was amazing.I had so much questions and concerns, they were put at ease whenever I would speak to him. Thank you! I love my car

al
Review №17

Great experience, it was fast and friendly. I worked with Juan and Rich. They were able to get me my car for under my monthly budget. They worked well with me from home before even going to the dealership. When i went to pick up my car everything was already set up for me and i was out of there in an hour ! Would definitely recommend!

JA
Review №18

Excellent dealership. Great, stress free purchase. Juan, the salesperson was great to work with. He made the purchase very easy. I highly recommend purchasing your next BMW from this dealership

Ho
Review №19

Such a wonderful Experience, Mike Papadakis is an awesome Respectful honest manager, I encourage the Penske Organization to to prize him for his work, Jacob my Sales consultant was a pleasure to deal with, Nick the business manager was clear and nice and Zeid the products specialist was a genius!!!I love my 2021 330…. Excellent team work and experience.Thank you!!!

Pa
Review №20

Outstanding services at BMW of Mamaroneck!Upon arrival at BMW of Mamaroneck, I was unexpectedly greeted by a kind, ambitious and helpful sales representative named Mohammed. He asked if any floor model vehicle captured my attention. I mentioned a few that I was interested in, but the one that truly captured my eye was the Gun Metal Blue AWD BMW 330i (3-series). Mohammed asked if I was interested in further exploring/pursuing the vehicle. Initially I wasnt until he mentioned that BMW of Mamaroneck purchases clients out of their current vehicle or vehicle contractual agreement. Thats when I agreed to sit with Mohammed to further explore the Gun Metal Blue AWD BMW 330i (3-series) and financial options.I expressed to Mohammed that I just paid my last payment on my 2018 Jeep Wrangler. However, I was extremely over-miled, and I was to return my vehicle back to the leasing company they will charge excessive for the over-milage and more. It was at that moment Mohammed made it his objective to get of my 2018 Jeep Wrangler and into the Gun Metal Blue AWD BMW 330i (3-series). He was able to assist me in executing contract agreement with BMW Financial Services, resulting in a fair monthly payment and downpayment while BMW of Mamaroneck still purchased my $34,600 2018 Jeep Wrangler Sport from the leasing company, which wouldve cost my tons of money in over-milage and fees.Im grateful for my divined timing interaction with Mr. Mohammed and BMW of Mamaroneck. They will certainly see me again in the near future.

Se
Review №21

My experience was seamless and fast. All paperwork was prepared in advance and the transaction was literally 25 minutes. Car came out of a snow storm beautifully detailed. Super friendly staff is what really made my experience perfect. GM, Finance, Sales (Brandon) and reception five stars in welcoming me to the BMW family.

Da
Review №22

Gave me the car I wanted with no troubles at all. 10/10 recommend. Very professional

Ja
Review №23

Great service by Mohammad. Got us a really good deal on a new model with a swap of our existing car. The whole process was incredibly smooth and easy!

Ka
Review №24

Excellent experience from the moment of my first contact with this dealership when I called to inquire about a certified pre-owned X3. Mohammad Asfar was my salesman. He was honest and professional. He did what he said he was going to do and followed through on all of his promises. I will return in the future and refer my friends to BMW of Mamaroneck which is the highest compliment a business can receive in my opinion! Thank you!!!!

Jo
Review №25

Last saturday 7/17 im came by this dealer to trade my car for a new Bmw..pass by the salesmens and not even a hello,it look very bad not to have a courtesy for the customer..I didnt have a sales person to help me to buy a car..i took my business somewhere else..oh well ..very bad experience..im found a nice deal some place else..🙏🙏

jo
Review №26

I had an easy and great experience with sales representative Brandon! He did his best to look for the car that best fits me and made the process very easy and efficient for me. After a few days with the car, he called to check up and make sure everything was ok and if I had any questions.

Mi
Review №27

Very pleased with the salesman Mohammed. He helped me in every way possible, he took his time with me and explained everything Very well. His service led to a purchase of the 2021 X7. Love my car and loved the service at BMW of Mamaroneck.

Tw
Review №28

Excellent service. I want to specially highlight Mohammad - also known as Mo. He is a client advisor at this location. Go to him!! He genuinely a cares about his customers - wants to get them the best deal, and continues the support even after transaction is complete.

Di
Review №29

Ronald was fantastic to work with. He was attentive and made sure that everything for my Performance Center Delivery was perfect! I highly recommended BMW of Mamaroneck and working with Ronald.

S
Review №30

Experience was organized and quick. The documentation requirements on my end were listed out so I could complete ahead of time. They worked with my insurance company. Brandon was super nice. While they were busy, it was a Saturday, they followed mask and distance protocols.

B
Review №31

I made the right decision to purchase my BMW at this dealership. I visited at least 5 different ones and almost all sales associates were so talkative trying to convince me what car to purchase. I left them with no intention to go back. Finally, I went to Mamaroneck and met Brandon T and he truly listened and understood what I was looking for and helped me finding the vehicle I had in mind. I recommend this place if youre a busy person and already know what you want. No long unnecessary chatting but still kind and friendly service.

Mi
Review №32

The days of dreading leasing or buying a new car are over. It had been some time since my last lease or purchase ans I was anxious. I had been looking at different cars and felt very frustrated due to the wide range in vehicle brands, prices, and options within each, not too mention the pushy sales tactics that I knew were coming. When I went to BMW of Mamaroneck and met Mohammad that all changed. Not only was he knowledgeable about the cars and options they offered he was knowledgeable of the overall market in the tri state. He took away the anxiety of having to deal with a pushy salesman within minutes. After a bit of back and forth I wanted to buy a car from him. Not only did he make that happen, but I got a vehicle that day at great price. I look forward to being able to work with Mohammad again and would recommend Mohammad and his Tech genious in charge of tech review and demonstration any day!

Ai
Review №33

I have NEVER in my years of buying a vehicle either lease or purchase felt so stress free and painless in a car dealership. The minute I walked in I was greeted and escorted to meet the salesman. I was greeted by A. Mohammad and what a pleasure to have sat with him and the discussion about my purchase was peaceful, perfect, beyond my expectations and such a tranquil experience in a purchase of a car. I’m sure there has been time where I have left a dealership with a migraine and anger under my collar but at BMW and the interaction with Mohammad well... I am speechless. I will definitely recommend this dealership as well as highly recommending Mr. Mohammad to assist in the purchase or lease of a vehicle. Everyone there is amazing. I traded in my Landrover discovery with open arms and my time spent with Landrover were the pits to say the least!!!! I will never recommend that car nor the people that work for Landrover EVER! My experience with BMW was top notch and my car is amazing!!!! Thank you all for the amazing experience! Thank Mohammad!

A
Review №34

I have never had such a pleasurable experience buying a car in my life! It was a dream in and out in three hours and left with the car for my daughter! Mohammed, was all about making everything go smooth for us! Honest man, truly did right by us!

Fr
Review №35

Mamaroneck BMW gets all thumbs up. Ron Bertrand was my sales person. He was knowledgeable, professional and a pleasure to work with. He took care of all of our needs. If you need a car guy, I highly recommend Ron, Mamaroneck and his team.

Iy
Review №36

Nicholas and the financial manager went above and beyond to get me the car I wanted and I am so happy. I cried tears of Joy in the office I highly recommend this dealership!

fa
Review №37

Everyone was so nice and welcomingNicholas was very prompt answering my many questions with such patience and careThe Whole process was so easy and made my getting a new car experience such a blissThanks you so much!

S.
Review №38

Juan and Fernando were wonderful! We bought out of state and they were so patient with our fifty million questions and due diligence. I think few dealerships have this kind of patience. I would call them exemplars! Here is a photo of why we really bought the car-- for the PUPPIES!

Je
Review №39

I enjoyed buying at mamaroneck bmwMohammad help me and answer all my questions everyone was very pleasant and took me through the process fast and easy I definitely recommend this place

ho
Review №40

Brandon was awesome!! Helped me get the car I was looking for all over the state. Great person to work with.

An
Review №41

Brian and Fernando were great. Brian walked me through expertly all of the options; he’s a car enthusiast and very personable. This was my first time leasing a luxury sedan and it was memorable.

Ja
Review №42

Satisfaction Guaranteed! When in doubt go see Richie P at Mamaroneck BMW. Thanks to you Richie, I was able to drive off with my new 5 series. You took the time to assess my situation and guide me into a new BMW. Richie was incredibly knowledgable, accommodating, sincere and extremely professional. Juan Arevalo was awesome too! Thank you both for making the process easy. You guys are like Batman and Robin!!

mo
Review №43

I was in the market for a BMW X5. I searched various sites and dealership then finally landed on one @ BMW of Mamaroneck. Sales rep Afsar Mohammad was very knowledgeable, honest and put my wife and I at ease throughout the whole process. We took delivery of our truck yesterday and we could not be any more pleased with it. I would definalty recommend this dealership and Afsar to friends and family in the future. I look forward to doing business with them from now on.

fa
Review №44

Every time I lease a car I like to shop around for a good deal. This time wasn’t an exception. I had called about 9 different Bmw locations within my 50mile radius. I have spoke to over 9 sales reps from all those locations and pretty much everyone of them either made me a fake promise or didn’t want to work according to my preference. BMW of Mamaroneck is about 35miles from my residence. When I called them Momammad took down my requirements thoroughly and assured me a callback within a time frame. He promptly got back to me and assured me that 90% of my requirements will be met. He went back and forth with his manager to approve me my desired deal. He had sent me the pictures of the car we were getting so that o get a hint before I even get to that location. The guy Mohammad was professional and knows how to talk to customers with proper manner. We were impressed by his hard work toward making it a smooth transaction. I was comfortable asking him any question and he made sure to give me a prompt and correct answer. You don’t get to see the right attitude in car salesman’s these days. And being a former sales person myself I appreciate Mohammad’s attitude and hard work towards getting me the deal I wanted. I would recommend Mohammad any day and through him the BMW of Mamaroneck. If I stick to Bmw I will definitely see you again in 3 years Mohammad 👌Great job and I appreciate it.

Da
Review №45

Special thank you to Richie and Juan, they got me 2 amazing cars for a awesome price. Highly recommend anyone to go to this dealer ship!!

JP
Review №46

Special thank you to Ron Bertrand for making the custom order process extremely easy. Zero issues with pick up even during the pandemic. Show room was very nice and set up for social distance.

Da
Review №47

2 words. Professional Service. Brian Sung is your definite go to guy when purchasing a car from BMW of Mamaroneck. Everything was explained thoroughly. No games and straight to the point. No hidden fees or added charges. Everything was laid out in details. Process was seamless and the test drive was done in the comfort of your friends or family.The finance manager was very courteous and professional as well. Everything was set up and only signatures were needed. You also have the option to buy extra warranty in the last step before signing all the paperwork.

-K
Review №48

One dual port Level 2 charger on the side of the smaller building. Free with ChargePoint card. Free WiFi available

Ni
Review №49

Dont fall for the CPO extended maintenance.I purchased a CPO m235i in 2018. The finance manager at the time also sold me on 2-years of included BMW maintenance. Upon taking the car to get its required maintenance in year 2, I was informed by the dealer that I only had 1 year of included maintenance, so the service is not included, and to contact the dealership where I made the purchase. Ive kept all the documents I was given at the time of purchase, and nowhere is the extended maintenance even mentioned, save for the line item where BMW of Mamaroneck charged me for it.I contacted BMW of Mamaroneck multiple times and received no response till escalating to BMW of North America. BMW of Mamaroneck finally told me that the finance manager who sold me the car was no longer working there, and so they couldnt provide any more information. I asked them to produce the contract they claimed I signed for the extended maintenance (again, which is not in my meticulous records); they instead produced an unsigned contract and said the signed one was in the archives. Its been over a month, and they have still failed to produce a signed contract. Its been almost 5 months since I originally contacted the dealership.Heres the thing: BMW only offers maintenance on a dealer schedule. Scheduled maintenance for 1 year would have cost less than BMW of Mamaroneck charged for the extended maintenance, even at dealership prices! At best, this is a rip-off, and at worst, its fraud.UPDATE: GM managed to access the archive real quick after posting this. I now have my contract.

El
Review №50

Leasing my new car was a very positive experience. The salesman was very professional and accommodating. I had not had a new car in 9 years so I had many questions. I was able to test drive during Covid. I highly recommend BMW of Mamaroneck. Ask for Brandon.

Le
Review №51

Overall experience was great! They were quick, no games and most importantly worked with me. They listened to my wants and tried to fulfill them the best way possible. Reggie was my salesman, he was wonderful! He made the leasing process smooth and seems to be an honest, reputable salesman! Would recommend this dealer over many others as I have been to a fair share during my car leasing process. Thank you all for the great service!

So
Review №52

I leased a 320i from Brian Sung three years ago, and I came back to buy an X3 after my lease was up. I had a good experience shopping at this dealership. Brian was very helpful, and he offered me the best deal right away without unnecessary hassle that I had to deal with from other salespeople. He found the best model that suited my need and didn’t pressure me to get any features that I don’t use. I compared the prices offered by two other dealers, and his price was significantly lower than their prices. Brian did all the paperwork for me, and I just went straight to pick my new car without any fuss. I would recommend him to my friends if anyone wants a BMW.

Os
Review №53

Juan Arevalo is the best. He helped me with the whole process, gave me a really good price and made me feel really appreciated as a client.I would absolutely recommend BMW of Mamaroneck and specially Juan.

Da
Review №54

Great experience, in and out. Nicholas was a pleasure to work with.

Jo
Review №55

Excellent customer service. Super fast and easy process thanks to my salesman Mohammed.

Al
Review №56

Excellent service from beginning to end,,,, Brandon and the crew made it very easy the car was cleaned and perfect I couldnt be happier cant thank them enough

Be
Review №57

Had the best of experience going to this dealership my sale rep afsar Mohammad best rep all time answer all my questions got me into my car that I wanted very helpful knowledgeable answer text quickly if you looking for a bmw you gotta check out bmw mamaroneck great place great staff great service

Je
Review №58

The pandemic really threw a wrench into my latest BMW lease transition (M4 - > X5M) when the production plant in SC was forced to shut down, which then created residual issues with my new build that threatened to leave me very unhappy. I was fortunate that Fernando was able to take control of the situation before it got out of hand and assure that BMW would make good on its commitments to me, which it did. The communication and level of service I received from that point on were exceptional. I took receipt of the new car/truck a few weeks ago and could not be happier with it.

Bo
Review №59

Excellent experience. Highly recommend

An
Review №60

I had a great experience at BMW of Mamaroneck! Most of the sale was handled over the phone and was so easy. Paul was knowledgeable, friendly and responsive! I highly recommend him and BMW of Mamaroneck.

Ha
Review №61

Mohammed afsar. ftw!!!

Sa
Review №62

My experience with leasing a new car from BMW of Mamaroneck was so smooth and seamless. I walked into the dealership on a Thursday and drove off in my new car on Friday. Brian Sung was the best client advisor to work with — he was friendly, honest, attentive, and knowledgeable. Saif from Management was able to give me a great deal that helped make all this possible. I highly recommend Brian, Saif, and the team at BMW of Mamaroneck. They’re professional, personable, and just overall good people. Thanks for everything!

Th
Review №63

Really professional and easy going place, took out the stress of buying a new car immediately, thanks to my salesman Nick Nie. Would definitely go back and after buying my M550i, will be a BMW customer for a long time to come especially here!

Th
Review №64

Paul and the whole team were excellent. 2nd vehicle at this dealership!!

Ch
Review №65

I drove away in my new x1 on the 27th of March and Paul made everything so easy. I was in a lease already with about 10-11 months left on it. I wasn’t sure if I’d be able to get rid of my lease that early (even though the rest of the payments are rolled in). I walked into BMW just looking to test drive, trying to figure out what car i wanted next and Paul was GREAT! Test drove the X1 and fell in love! Paul explained everything to me. He wasn’t pushy, which I truly appreciated. The next day after my test drive he told me i would be able to get rid of my lease and get the car I wanted. The transition was seamless. Although my payment is slightly higher than what I originally wanted (due to me rolling in my payments) I couldn’t be happier with the customer service. They took care of everything for me. Paul even checked in a few days later to make sure I was happy and I couldn’t be happier. Josh was great as well. There was a miscommunication with my down payment and it was fixed quickly. They have earned a life long customer at this dealership. They were honest and upfront about everything and that is hard to find these days with a dealership (my own family works for a dealership and I wouldn’t even get a vehicle from them...says a lot) thank you Paul, Josh and everyone else at BMW for making my purchase as seamless as possible.

Ne
Review №66

Overall experience was great. Paul DeRosa was very helpful through the process. Made it clear and easy to test drive the car I wanted and made the buying process smooth. Totally recommend BMW of Mamaroneck. Love my new BMW. Thank to Paul and the crew at BMW of Mamaroneck.

An
Review №67

Had high expectations of this dealership and after going in person and having a interview I noticed they definitely judge a book by its cover. I’m a 7 year experience car salesman with awards to prove my accomplishment but yet I have yet to even get a courtesy call or email back after I have reached out numerous times. I personally picked this dealership because I thought it was a great fit for myself but after this experience I see why it’s a not selling as much as they could. They say they want a hungry sales person but yet when one goes in person they rather have one that fits their “dealership look”.

Lu
Review №68

I truly love this dealer, I’ve been buying cars from Lee Porrazzo for over 11 years, he is not just a salesperson, I consider him a friend. He has always done right by me, BMW of Mamaroneck is lucky to have him. I will see again soon!!!

Er
Review №69

Do NOT purchase from BRIAN SUNG!!!!!I wanted to end my lease with Lexus early and switch to BMW. I worked with Brian, and everything was great. However, to end my lease and utilize my insurance package I paid for to cover excess wear and tear, I had to have a separate company inspect my vehicle prior to returning to the dealership. The company was not inspecting vehicles due to Covid and they informed me they were unsure when they would return to regular service. I informed Brian of this, who graciously arranged for my car to be stored until the company resumed inspections. I proceeded with the lease and dropped my Lexus off and picked up my new BMW X4. This is no reflection of BMW, I love the car, great decision. The dealership was nice, process ran smoothly. Brian was quick to respond, called my cellphone without hesitation. Suddenly his communication was nonexistent. The inspection company with Lexus let me know they resumed service and I could have the car inspected to do any necessary repairs, I contacted Brian who emailed me back “Car has been dropped off the a Lexus dealership last week. They will be doing the inspection at the dealership. Best regards,”. Copied and pasted from his emailAll of a sudden he forgot how to call me, even to say “hey we dropped off your vehicle”. I was still paying insurance on the vehicle, I still had one of the keys to return with the vehicle. He said “I left multiple messages”. He is full of lies, and I guess the epitome of classic sleazy car salesman. I offered to show him my Verizon statements to show there were no incoming calls or voicemails from him. He knew how to call me several times until he got what he wanted, then showed a lack of basic respect to notify me of changes in an agreement. Fortunately, things were worked out with Lexus, so I wasn’t charged. But the fact remains that he is disrespectful, lied when confronted and doesn’t take any responsibility for his shady actions. I would never do work with this dealership again, just because I know this particular dealership (like I’m sure most have) has someone like Brian there. I discussed the situation with Joe Czarnecki who was very helpful, apologietic and agreed Brian was in the wrong, but no further information as relayed as to why Brian is so incompetent with communication.Followup after discussing with Joe again:Thanks again for discussing again Joe. However, due to the fact that you still only provide speculation as to why Brian did what he did, its clear the work to resolve the situation was never really addressed with Brian. Otherwise it would not be he must have been busy and quickly responded to your emails, Im sure he did not intentionally mean to come off as dismissive, it would have been an actual explanation. And still, if he didnt mean to be disrespectful and dismissive, youd think hed still reach out and apologize. Ill never believe he could be confused about what he was doing when my last email to him was Im very disappointed and find this extremely unprofessional....his response - none. Didnt respond any further. He intentionally avoided the situation, was dismissive and rude.

ju
Review №70

Just picked up our 3rd BMW from an out of town dealer Lee Porrazzo our Client advisor was a pleasure to work with, well worth the trip of 60 miles for us . Wonderful experience professional and caring. Mr Porrazzo was not pushy at all and aloud me to make my decision based on the information he provided. Definitely will go to Mr Porrazzo in the future for my next car.

Ma
Review №71

Very professional and personable dealership. I worked with Brain. He was very helpful and informative

Sh
Review №72

Our sales representative Brian is very patient in explaining the details, prompt response to our quesions,

Pa
Review №73

This is my third car, from Lee, at BMW of Mamaroneck..It has always been a seamless, pleasant experience...

Jo
Review №74

Despite a few minor hiccups and the challenges COVID presented with buying a car at a dealership, it was overall a positive experience. Brian, the sales person, was very helpful with answering all my questions via text even after hours. Great car, great price!

Gl
Review №75

Great service from Senior Client Advisor Brian Sung who made the purchase so smooth and seamless! It was a real pleasure!

wa
Review №76

Thank you to Yee-Keung, Richard, and Fernando for making this a great car shopping experience. I highly recommend BMW of Mamaroneck!

Kr
Review №77

Finally a dealership that maintains their word. The salesman Nicholas Nie is true to his word and on top of his work. Not pushy and quite paciente. Everything went smooth from A to Z. Will purchase again and recommend to friends. .

He
Review №78

My wife and recently purchased a vehicle from BMW of Mamaroneck and we had a great experience. We worked with Brian and Jason and they were both amazing. Brian helped us find the car and Jason helped us with the Finances. Overall a great car buying experience, highly recommended.

Li
Review №79

I had very poor experience with BMW of Mamaroneck. We bought a BMW car 5 years ago, 2012 model and now we had major damages which won’t be covered by the company or insurance. We ended up turning the car back to them with huge money loss of payments, pending another year of payments. Ended in debt now .I do not recommend BMW to anyone anymore. Please go to any other luxury car that won’t be a loss of your money and efforts.It was our dream to have a long lasting high efficiency luxury car.😞We did wrong choice . The company also not customer friendly..Hope this is helpful for you

Pa
Review №80

BEST. CAR. PURCHASE. EXPERIENCE. EVER.1. Price- this dealership has the best prices on BMW’s for the entire North Eastern United States. I got a certified 2016 5 Series for what most people would spend on a 2016 Toyota. I challenge anyone to beat the prices they have and challenge anyone to stop and check what it would cost for a premium car from this dealership.2. Ron Bertrand, BMW Mamaroneck car salesman- a TERRIFIC person to know and deal with.If you are a friend of mine (or just read this review) go to this dealership and tell them Pat Haggerty (me) sent you for the best price possible on a great car.

Ch
Review №81

It’s been a pleasure working with Saif from bmw! Not only me but my mother an I! Saif got us both up to date with brand new cars. 2020 330i x series an 2020 x5. You want to treat yourself to a great car Without a really a long long process talk to my man Saif! He had me in an out with a reasonable price to my liking! Which I’m sure he would do for you! He’s great! When you call Bmw ask for Mr. Saif! I’m telling you I’ll never guide you the wrong way!

Br
Review №82

Recently leased my third BMW through here. Friendly and efficient every step of the way, and I was impressed with how they adapted the sales process to account for COVID-10 precautions.

Ro
Review №83

Information on the CPO maintenance program is opaque and asking for the written definitions - as opposed to trusting the sales person - for some reason seen as an unusual ask.

Ly
Review №84

We built our own X3 via BMWUSA.com on 7/10 (Friday). After a couple of email exchanges, found the right car. I drove my old X5 for trade in appraisal on Monday 7/13 at noon; I drove home a new one at 5pm. Everything went so nicely. However, upon delivery, one key was missing. The manager, Mr. Cerqueira took exceptional effort to quickly resolve the issue. Five stars management, strongly recommended. Of course, the car is excellent too! Chen, Chappaqua, NY

St
Review №85

I had a wonderful experience working with Nicholas Nie. He was enthusiastic throughout the entire process and was pragmatic in working with me to stay within my budget. I walked out of the dealership with my dream car, within budget, giving high fives to everyone around me. This is how I always envisioned my experience at the BMW dealership should be like, and Nicholas made it possible. Great job!!!

Da
Review №86

It was a pleasure and first rate experience working with Brian and the BMW of Mamaroneck.From my first contact with Brian through picking up my car he was courteous, efficient and great to work with . Brian is a real car guy and an asset to the dealership. I will certainly buy my next BMW from him.

Wi
Review №87

What a WONDERFUL dealership. I cant recommend this A-Class team enough. Kristen, was wonderful and very attentive to my needs. She made the sales process SO EASY that I literally decided on purchasing the vehicle as soon as I got back from the test drive. It was pretty late in the evening and I was the last customer to leave but before I left, I made my deposit, even got bank approval and all in under an hour. This is the quickest Ive ever bought a car. The following day, I went to take delivery and also surrender my trade (it was NOT bittersweet!), they polished and waxed the car as I had suggested and the car was good as new (2014 335xi). Besides that, the navigation was severely outdated and this meant that I would never got to my destination on time and sometimes I would get lost. The following week, I was set to the service center for a free update to the Navigation & other firmware updates that needed to be done. All-in-all, I made the right choice and you will to! Thanks once again to Kristen and Lee for making this an awesome buying experience. Oh and to the finance guy -- you were probably the nicest finance guy I met.To infinite and beyond!

Ev
Review №88

Great dealership thank you again

Ju
Review №89

Initial experience with salesperson was less than optimal ... but Sales Manager Fernando Cerqueira was exceptional ... very responsive, very professional, very nice, very eager to please. A pleasure to work with.

Lo
Review №90

I found my car online and had to travel 200 miles to complete the transaction. The staff was prepared and attentive with the goal of getting me back on the road for my long trip home. All our previously agreed upon terms were honored including my trade when they didn’t see until that day. This team is very professional and I would recommend them highly.

Pr
Review №91

Excellent service. Jacob Udeagha did great!

Se
Review №92

BMW of Mamaroneck has provided me with the best car buying experience I’ve ever had. My sales associate Brian was awesome, professional, courteous, and he listened to me. He made my car buying experience effortless and did everything possible to ensure I got the best deal and the car I wanted. He was great with my daughter and even got her a teddy bear to ride alongside her in our new car. I would absolutely recommend BMW of Mamaroneck to my friends and family in fact I already have. Keep up the fantastic work Brain.

Em
Review №93

All that glitters is not Gold. The salespeople pick and choose who they believe gets excellent treatment. If you are Black they will place you with a Black salesman. If you have credit issues. For example if you do not meet the credit criteria for leasing. They will not call you back. They become dismissive and condescending. The treatment of customers is not fair for all customers and this is not acceptable. All of these glowing reviews are one sided. Every single customer deserves to be treated with respect and consideration.BTW Mercedes Benz of New Rochelle is where I was treated well. Thats what I will drive. The Dealer told me Mercedes Benz is for old people... Overall not going back

La
Review №94

I dont have enough good things to say about the team at BMW of Mamaroneck. My family has happily been doing business with BMW for 10 years (with other dealerships) and this was the best experience weve ever had. Luis was extremely pleasant and keen to make sure our needs were met. I highly recommend visiting the team at BMW of Mamaroneck!

Do
Review №95

Very pleased with Ron and the professional thoroughness of him and the team. Thank you.

Di
Review №96

The general manager and my sales associate were knowledgeable, kind, patient, and respectful. The staff throughout were friendly and helpful. It was a pleasurable buying experience. I will recommend BMW of Mamaroneck to my family and friends.

Ka
Review №97

I leased a new car yesterday and had Brian as my salesman. He was a pleasure to work with and made the experience quick and effortless! He answered all my questions and addressed all my concerns with professionalism and care! Thank you Brian for a great experience leasing a car for the first time!

Li
Review №98

Nick was amazing and so helpful! Highly recommend

Ev
Review №99

Juan was very helpful and straightforward. Very good experience

An
Review №100

The service we received was excellent. Luis Reyes was attentive, friendly, but not in a car salesman pushy way. He made me feel very comfortable throughout the transaction. From searching for the car to me making my final decision. He listened to what I was looking for and found something within the range of what I wanted. Drove my car off the lot in less then two hours. Hassle free, efficient transaction and I love my new BMW SUV!

Information
87 Photos
100 Comments
4.5 Rating
  • Address:236 W Boston Post Rd, Mamaroneck, NY 10543, United States
  • Site:https://bmwofmamaroneck.com/?utm_source=GMB%20Website%20Button&utm_medium=Organic&utm_campaign=GMB%20Tracking
  • Phone:+1 914-908-5088
Categories
  • BMW dealer
  • Car dealer
  • Truck dealer
  • Used car dealer
  • Used truck dealer
Working hours
  • Monday:Closed
  • Tuesday:9AM–7:30PM
  • Wednesday:9AM–7:30PM
  • Thursday:9AM–7:30PM
  • Friday:9AM–7:30PM
  • Saturday:9AM–6PM
  • Sunday:9AM–5PM
Offerings
  • Oil change:Yes
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