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Trinity Wiring and Security Solutions
8610 Virginia Meadows Dr, Manassas, VA 20109, United States
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Trinity Wiring and Security Solutions
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Ro
Review №1

Hands down, the way a business should be run. Very responsive staff and very thorough insights provided. No upsells or pressure, but they do let you know your options and let you decide on your own with educated explanations. Weve talked with Ritchie countless times and have been very happy with the service and recommendations. Cant thank Trinity enough for providing us with a safe and smart home!

Ma
Review №2

Excellent Service, Mr. Green was the sales person, recommended what we needed and not trying to oversell items that we did not need. The Service technicians Johnny and Michael were also outstanding. Certainly worth the time and effort. Clifton VA

Al
Review №3

Great company! I have used them for 9+ speakers in my house. Great customer service. Easy to schedule. The whole team works together and makes you feel like a #1 customer. Highly recommend. Nancy, Manny and Noel have been great to me.

Gr
Review №4

I’ve had Trinity Wiring Solutions for a year and they have provided the best service. I can’t say enough about their services. Plus, both Richie (tech support) and Herbert (home installation technician) are true professionals. They really deliver detailed information and are meticulous when it comes to ensuring that each component of your system is installed and functioning correctly. There is no place else to look when it comes to home security and advanced home technology installation. Trinity is the best!

Ph
Review №5

Manny and Pablo from Trinity Wiring Solutions made my day. I moved into my new home and had extremely slow Wifi service. I had no luck with the visit from the first technician. Manny and Pablo quickly identified the connectivity issues, uninstalled and downloaded the correct software, and ensured I had fast service on all 3 floors in less than an hour. I truly appreciate their outstanding customer service. Phyllis J

Yv
Review №6

Herbert was my technician today and he was awesome! He did a review of my system which I’ve I had for several years. He addressed all my questions and concerns. I highly recommend Trinity Wiring Solutions.

Bs
Review №7

TRINITY WIRING AND SECURITY, very professional, very helpful, thank you MANNY!! great service overall!

Ce
Review №8

We had some problems with our initial security installation and we were feeling frustrated before today’s service appointment. That changed completely when Nancy showed up as our technician. Nancy was timely, patient, thorough, and attentive to detail. She explained her work, double checked for accuracy, and was pleasant throughout her visit. I could not ask for more from a service technician and I cannot say enough good things about Nancy and her work—she is the best you’ve got Trinity! Thank you Nancy!

Jo
Review №9

Nancy & Pablo arrived on schedule and completed the installation of external cameras in less than half the time with terrific attention to detail. Great staff! They were informed and provided a comprehensive overview of the additional technology.

BR
Review №10

Nancy with Trinity Wiring and Security Solutions was very professional when she came out for a service call. First off she had her mask on and had my new part in hand. After she installed my new part she ran a full system check to determine if everything is still performing well after 4 1/2 years of service. She found my carbon dioxide detector needed to be replaced. She replaced it on the spot. Wow - I had no idea that the detector needed to be updated and Im glad Nancy was able to install it & provide my family with peace of mind that all is well. Service was stellar.

Bo
Review №11

A team (Manny and Michael) from Trinity Wiring Solutions just completed an upgrade of the security system. Their notification about arrival time was accurate and timely and their knowledge about the technology, wiring and application was exceptional. They were thorough and industrious as they completed the installation. I like doing business with Trinity and think they provide excellent value and excellent quality.

Mi
Review №12

Trinity Wiring Solutions was very attentive and responsive to my needs. I was having major issue in my new home that affected my work drastically and Trinity resolved the matter with great care. The entire team worked with myself and the builder to get the issues resolved. I am so thankful for having such a company that meets their customers where they are on my side.

Ad
Review №13

Often times we share experiences that arent very good, but Id like to share a GREAT experience with Manny and Pablo. They installed multiple TVs, new router and a doorbell. They spent quite a bit of time with me explaining all the details pertaining to the hardware and the wireless connections. All of the connections worked and my TVs were hung flawlessly!! THEY WERE AWESOME!! Not to mention friendly ;) THANK YOU!!!!!

Lu
Review №14

Manny and Nancy did an outstanding job. Awesome service, awesome advice, awesome products. I highly recommend.

Ji
Review №15

Customer service is VERY hard to get a hold of. We were told several times they would call us back and then no call back. They work very hard NOT TO actually fix anything that requires a tech to come to your house.Pais several thousands for a whole home speaker system that doesnt work.*updateManny the technician was wonderful came out fixed the issue.Very knowledgeable and was quick.

Ma
Review №16

The crew that came to us was absolutely amazing, it was a big job and they got it done within a day. There was some missing components and they were able to get it to us that same day to finish the installation. Nancy, Pablo and Mani were amazing. They walked us through the entire setup and were clean and efficient. I would definitely recommend them to anyone looking to set up a security system and audio/video.

Jo
Review №17

I would like to commend Ritchie with Trinity Wiring. I have dealt with Ritchie many times over the years both in my home and over the phone. In every instance he has been thoroughly knowledgeable and exceptionally professional. It has always been a pleasant experience interacting with him. He is truly an asset to this company!

Li
Review №18

Manny and Pablo provided excellent customer service. They are incredibly friendly, prompt, and patient with a new user.Their technical expertise helped to solve an ongoing issue and their workmanship is top notch. During my install I had cameras installed which required drilling through brick and hard wiring. The install was flawless and looks like it was installed during construction.

Pe
Review №19

The low console battery has been going off. We called Trinity to find out what to. They had me crawling around in my basement unplugging the box down there which did not resolve the issue. They said they were sending me a new battery pack which they did not. Finally someone told us what the correct issue was and assured me I could buy a replacement battery anyplace. Well, you can not. Wasted evening driving from store to store in traffic for naught. Not a single person we spoke to was a native English speaker. They did not understand us and we could not understand them. We are seriously looking for a néw company. Trinity used to be personable and great and now they are no where close.

Da
Review №20

Our experiences with Trinity have always been great! The tech Nancy was very helpful in installing our doorbell cam and answered all questions. She even took time to adjust another camera that needed adjustment and integrated our garage door opener into our security app.

Ja
Review №21

Beyond deplorable. Not sure how they have managed to have 4 stars. When we bought our house we heard their service was lousy. I even wrote the CEO an email when we were buying a house expressing my concerns and he assured me they would go above and beyond. We sold our house in January and were told wed have to pay a termination fee unless the new buyers were willing to take our contract over. Trinity requires you sign a 5 year contract with them with a term fee even if you sell your house. The new buyers tried multiple times to reach out and get our contract moved over and finally gave up. Their sales department doesnt return your phone calls. I tried several times to reach someone to cancel, left multiple messages they never called back. Finally was able to get the agreement to cancel and signed it and sent back. They charged me again for another three months of service this week. Have left several messages to cancel, crickets, they never call you back. I know have to pay a termination fee because they didnt return the new buyers phone calls and they gave up and decided to go with another monitoring and alarm company. So I will likely be charged a term fee because of their poor sales and customer support. In addition, several LAN runs they installed have never worked since installation and we were never able to get those repaired either. Guess our fault for not staying on them for that but anyway, just overall poor quality, impossible to get service and contracts you can never cancel.

Te
Review №22

Excellent service provide by Nancy!!! She was very professional and knowledgeable. When she entered our home she wearing a mask and booties on her shoes. Nancy is definitely a 10+ and a 5 Star representative of your company.

Jo
Review №23

We received excellent service from Manny V. concerning a wiring issue in our new construction home. Manny was able to resolve our issue quickly and went above and beyond to ensure that we were satisfied.

Sa
Review №24

Today I have Pablo come to check my patios speaker. It has had noises for a while when the volume is low. He figures out that it is caused by the volume controller. He changes a new one and it works fantastic. 5 stars for Pablo.

Ja
Review №25

We have been Trinity customers for over three years. We contacted the company to coordinate a security upgrade to our home a few weeks ago. The service and professionalism rendered by the company was outstanding. The front office, the sales staff, and the technician were all in sync and focused on ensuring that we received the best service possible! We were assigned Trinitys best technician! Manny was courteous, timely, considerate, and highly skilled! Thanks Manny!

Le
Review №26

I am so glad for the work you did for us today at NVAR. Nancy and Manny were awesome, very detailed, professional, very patient and knows their stuff. I will definitely recommend them anyday anytime.

an
Review №27

We have some problems with the surround sound so I called Trinity. They sent Manny. He was very professional, knowledgeable and kind. He figured the problem out and came with a solutions. He came back again with another gentleman, as they needed to install additional wire. They were polite and finished the work quickly. It was a joy working with them. Thank you so much.

Al
Review №28

I cannot say enough about Trinity. We were referred to them from a neighbor, and we are so glad we went with them! First off, they were better priced than the other two companies we called for quotes. The installation guys worked tirelessly all day installing our cameras and wiring until everything was to our satisfaction. A couple of weeks later, I called to tweak the camera recording, and Ritchie was amazing. Completely patient, walked me through everything with great detail, and got my system running the way I wanted. I had more questions the next day, called and talked to Ritchie again, and once again, he took the time walking me through everything, making sure it was working the way I needed it. I never felt rushed, or like I was just another call. The cameras are fantastic, really crisp and detailed, and there are so many capabilities with the notifications, recording rules, and monitoring. I cannot recommend Trinity highly enough!!

RY
Review №29

My experience with tech Nancy today was great. She completed all work smoothly, answered all questions, and even helped with camera adjustments and garage door integration into my existing alarm app.

De
Review №30

We had the pleasure of meeting Manny. He was prompt, courteous, professional and very knowledgeable about the product/wiring Trinity installed in our home. Manny was able to quickly assess the situation and fix the problem. We had spoken to numerous representatives from Trinity, and Manny was the first person to correctly diagnosis it. We were very pleased with his performance and highly recommend him. Hes an outstanding representative for Trinity Wiring Solutions.

La
Review №31

Best in the business. HIGHLY RECOMMEND! I couldn’t be more impressed with the service and wonderful employees with Trinity. Khalid and his team are fantastic, truly top notch. Thorough, enthusiastic and positive. They took their time to set up our system, made thoughtful suggestions and took lots of time and care to make sure we knew how to use everything. They walked us through getting set up on the app, how to use all aspects of the alarm system and how to use the central vac. All were very polite and sweet and engaging with our kids. Khalid explained the alarm system twice, in depth - once to me and to my husband. It was after 5:00, and most contractors would be antsy to end their day, all of the Trinity staff were committed to making sure we were happy and knew how to use everything versus rushing through to end their day. Wonderful all around! Very impressed with the products, service and team.

Sh
Review №32

I have called this company multiple times over the last two years trying to figure out where the wiring for my kitchen speakers were. I have been getting nothing but poor responses, lack of understanding about the wiring system and no diagram of where the wiring ends meet. What a horrible experience - STAY AWAY!Edited (2/2/21) - Reaching out to the builder helped as he was able to get intouch with someone higher up at Trinity. I was finally able to get their tech to come over and help out. Rob was able to find the issues within minutes. Big thank you ROB!

Ki
Review №33

Thank you Trinity for providing excellent customer support.Manny was extremely professional and courteous. He is a valuable asset to Trinity as one of their key security technicians.Best regards,K. Carroll

AL
Review №34

When I moved into an older house 2 years ago it had a wired system,it was difficult to Integrate into a new wireless solution.From the beginning and with occasional issues Ritchie has been fantastic in customer serviceGetting my system integrated and and solving issues.I can’t imagine having anyone else but Trinity managing my security.The Alarm.com app and service are also great.I have recommended Trinity to lots of folks.Glad to have this securityAlan

Sa
Review №35

Richie McCulloch was THE BEST!!! As a matter of fact he has always been the best. His Tech Support was outstanding as he walked me through some Alarm/Thermostat issues. He is very knowledgeable and can walk you through any issue to resolve your problem. I have always seek Richie out or wanted him to come out to install, service, trouble shoot, my issues. He is a great asset to Trinity Wiring. The Best hands down!!!

Ma
Review №36

Trinity Wiring is terrific to work with--they are responsive and professional and solved an audio challenge no one else I contacted had been able to figure out. Trinity did all of the internet and audio wiring in our townhouse when it was first built. Today they installed Sonos into that audio system to replace what had originally been installed. Little did I know, when Trinity did the initial wiring years ago, they had installed additional wiring to allow for a future installation of new audio in the future. So for this project, the wiring we needed was already in the walls which made todays installation possible. Manny, the technician who did the installation, was professional, super courteous, and great to work with. He did a terrific job getting it all up and running. We couldnt be happier!

Mi
Review №37

We recently built a new home and Trinity Wireless provided installation of all of our wiring needs, including security system. We experienced issues with our WAP and Ritchie has continued to be The Man we rely on for support. His knowledge of the systems, associated devices, and overall product is unmatched. Ritchie was able to successfully walk us through resetting our camera doorbell with his vast expertise of the Alarm.com app and main control panel. Ritchies professionalism, responsiveness, expert knowledge and patience to provide superb customer support and resolution is an example of the customer support I wish all companies had on their staff. Kudos Ritchie!

Ir
Review №38

I have been a customer for many years and have always gotten great service. They did the initial wiring for the home and the monitoring since then.Recently while moving into a new home it seemed like I might not be able to bring their service with me but Ritchie spent a lot of time on the phone and via email answering my questions as to what I should or shouldnt add with the new wiring and how to set it up so that I could bring their service and equipment with me. I got a follow up call that I wasnt expecting from Jasmin who was just letting me know that she coordinated with Ritchie and the sales supervisor (who then contacted me) to go over my options and prices for equipment and make sure we had the best plan. They worked it out so most of the things I had already paid for could just be moved which is saving me a large amount of money.They have always been super responsive to questions and have worked to make sure any issue is solved quickly. I highly recommend them!

N
Review №39

Keith and Will did an excellent job handling our security activation. They arrived promptly, answered all of our questions, and were very professional.

Fi
Review №40

It was great to see Manny again and a pleasure to meet Chris. I was excited when I learned my technician coming today was Manny. He installed my security system in May of 2012.Manny is a TOP KNOTCH technician and his wealth of information on security systems, camera, surround systems is exceptional.Today’s call was great as it was a 2-person job and Chris was awesome in helping Manny troubleshoot.Trinity Wiring and Solutions, make sure you keep Manny and Chris around for a long time. You do not want to lose these two incredible employees. Manny was great at explaining what the issues were and how he made some changes to improve the overall function of the security system and cameras.I hope to see Manny and Chris on any future calls at my home.Wishing Manny, Chris, and the entire Trinity team a very Happy Holiday Season. The very best in 2021!

CI
Review №41

I had Trinity wiring meeting for my future new home.Annie provided me with professional knowledge about lights, networking, AV and security wiring . She patiently and warmly detailing each floor what I may need.As I had existing AV or devices to move over, she worked with my AV team to finalize what I need and choose the packages to my best benefits. Your team work spirit really amazing, you work with Noeland Streamline my AV Scott to make my existing AV and network /wireless devices transparent and portable to this NV beautiful home.Annie is such an excellent and courteous staff. She worked with my long and forester agent Laurie and AV Scott. Her expertise and knowledge and be able to work anyone, all these have made so simple my choice for NV homes lights, networks, security, and AV needs.Thanks Annie for your diligence hard work and professional knowledge and courteous and flexibility to work with various people to get what I needAs your fabulous service, I love what I orders and be love to sign trinity security contracts for 5 years.I look forward to enjoy Trinity wiring services

Da
Review №42

Trying to reach them to get a quote is painful

Be
Review №43

I am so pleased with the service I received from Trinity! My technician Nancy has been by far the best one! I am really happy with the service. She was very polite and professional, she took the time to explain everything about the security system and made sure I fully understood. Excellent Costumer service!I’ve never had an issue with my security system!!I recommended this company to my friends and I’m pretty they will love it as much as I do!!Keep up the great work and service!

Ma
Review №44

I have used Trinity to install the security in my new home. I have really appreciated their thoroughness and their dedication to customer service. The fact that their are local and so responsive is what made me choose them over other big-names security company who may be good as well but use a network of agents and representatives. With Trinity I always know what I am getting. I love the integration of technology into the security system. Lights, thermostat, water detection, garage door, door locks, cameras, motion detectors, windows are all integrated into a system I can use anywhere.Today I actually had another of their reps, Herbert who was great (they all are actually!) to augment the system with another door lock. In less than an hour he had me all installed and up and running!And if you think the “local” option is more expensive, think again — their prices are very compatible!

Ke
Review №45

After an untold amount of frustration with the LG service technicians regarding a sync issue with my new television, the frustration grew worse when their instructions resulted in my losing surround sound connectivity. As a result, I contacted Trinity Wiring for support and to troubleshoot my issue. Within a matter of seconds, Ritchie assessed the problem, provided instructions on how to resolve it, and voila! I have my surround sound functioning again!!! It cannot be overstated how much I appreciate Ritchies assistance, especially during this current time that we are all living through. Without reservation, I recommend Trinity Wiring. Thanks again Ritchie!Best regards,Kevin W.

Ja
Review №46

Our cable provider, upon re-install had not re-connected our Trinity wiring properly, so we called Trinity for assistance. Ritchie was very helpful and we even conducted a FaceTime meeting so he could walk-me-through what wires may be causing the disconnect. Very helpful and followed through - thanks Ritchie and Trinity!

Kr
Review №47

They installed the low voltage wiring in my home and didnt label any of the ethernet or coax cables at the junction box. I was told someone would be sent to handle it and no one did. My follow-up message has gone unanswered.

mi
Review №48

Our technician William Carlson had an excellent disposition ; He was, patient, kind, professional and knowledgeable.Dear management :He deserves a raise !Thanks Trinity

Ha
Review №49

Trinity did the overall installation on our alarm and sound system at the house, and we could not be happier with the work that the team did. From Brendan and the leadership team walking through all the options, to the installation team, to the support we have received. They explained how to use all the equipment and (when I inevitably forgot and screwed something up) were there quickly with simple technical support and walk-throughs as necessary. When we have had technical difficulties, their customer support on the phone or email (thanks, Jasmin!) is great, and their on-site support (thanks, Manny) is on-time, knowledgeable, friendly, and professional. Great communication and clear pricing on parts and labor.

Cr
Review №50

Herbert Rios was my wireless service tech and he provided excellent customer service. The system and app is very easy to use. My favorite feature is the garage door closer because I often forget if its closed. I highly recommend this company. Excellent customer service and fast installation. Herbert had everything done within 2 hours.

Ti
Review №51

Ive been a customer of Trinity since 2016 for both security and home theater/wiring. The Trinity staff and technicians have consistently provided outstanding service during all phases from the initial engagement, survey, installation and most recently a follow-up call for troubleshooting and installation of additional features. During my initial call, Emma took careful notes on exactly what I needed and offered suggestions on the best solutions. She worked with me to schedule a visit that best fit my schedule and also had a senior technician contact me for additional details prior to my visit. My technicians, Manuel (Manny) and Nancy were on time and arrived with everything they needed to complete the work that Id requested. While they were here, they also took care of a couple of issues that Id not previously mentioned/noticed and took the time to clearly explain all of the work that was done and how to use the new features. Id absolutely recommend Trinity Wiring and Security Solutions to anyone considering home security, theater, or networking/wiring solutions.

De
Review №52

I am very happy with Trinity and glad that it is my security system of choice! My technician Nancy was amazing! She was very nice and professional. She helped me with a small issue of door lock panel. In minutes, Nancy was quick to analyze the issue, repair it, and now its like my door lock is brand new!I will definitely let me friends and family know to chose Trinity and recommend Nancy.

cs
Review №53

I have enjoyed working with Trinity, Their customer service is great. They always take care of everything right away, Nancy has been my technician since I’ve been a customer, she’s always good at explaining what she’s here for and what she’ll be doing every step of the way, she very friendly and listens to every concern that I have about my system whenever she comes by, I always request for her to be the one to come to my home. She takes care of things all the time. “The Bestest”! Thanks Trinity

Gl
Review №54

I just had this company install an additional contact for my patio door, a new sky bell with video for my front door and an app controlled thermostat. The service technician made all installations effectively and efficiently. However I was not present at the end of the installation and had several questions. I talked to Mr. Ritchie McCulloch in their tech department. Not only did he answer all my questions in a professional and courteous manner, he was extraordinarily patient in walking me through additions/deletions/changes I wanted to make on my system. I would HIGHLY RECOMMEND this company to anyone.

Ji
Review №55

I have been using Trinity for over a year now for my home alarm services and they are much better and more responsive than my previous company. Ritchie, their in house tech support, has especially been great. He remotely logs in to my system and helps me with anything that I need done!

Ed
Review №56

Ive been a customer for over 10 years. Manny and Pablo serviced my system today. They were both very professional, efficient and friendly. This is a good recommendation to support this company and salute these employees. Good job! We are very happy customers!

DS
Review №57

We just switched over to Trinity today. The staff is exceptional! Nancy, Manny, and Ivan are top notch! The did an exceptional job setting up our cameras and training our staff how to use the system. Their professionalism and knowledge made the transition smooth and were excited to get started with our new office alarm system. I highly recommend this company!

Jo
Review №58

Great experience, outgoing service when needed was fantastic. Richie was incredibly helpful for me in working through a couple items. Took time after hours to work through something with me. Highly recommend!

Im
Review №59

I have been with the company from 2013. Overall Im very pleased. They take care of me regardless of age of equipment. Anything I need they are already there to make me feel comfortable. Herbert was amazing and really went the extra mile to make sure Im happy.Cameras are so expensive though. Thats my only complaint. I can get cheaper ones and rather they just lowered the price.

sa
Review №60

We just got Trinity wiring securing for our new home. The app looks great and very user friendly. Technician Mr. Herbert was very helpful in guiding us the new security system. Greatly appreciate the services that were offered.

Hu
Review №61

I recently purchased a townhouse with in-wall Ethernet wiring setup and an in-ceiling audio system that I could not figure out for the life of me why it wasnt working. Trinity Wiring sent over Manny and Pablo to diagnose the setup and was able to resolve the audio system issue as well as test out all of the Ethernet cables for me. They were able to tell me which wiring goes to which room in the house. Awesome service and very friendly people!

Br
Review №62

We just moved into a new home which was pre wired by Trinity Wiring and Security Solutions. The activation process from scheduling the appointment to activating the system was flawless. Our assigned technician, Herbert, was patient and thorough in all his work. In fact, Herbert went the extra mile by coming back the next day to answer questions and make sure we were totally satisfied with our new system. I highly recommend Trinity, and Herbert in particular, if you are looking to install a security system or smart home.

Ji
Review №63

Our overall experience with TRINITY has been stellar. From the initial visit of Shannon, the sales rep, through scheduling and other customer service before and after installation with the amazing Emma and with the technical team that installed our system upgrade headed by Nancy, and with the technical departments leader, Richie who immediately solved a minor hiccup, TRINITY is a fabulous company to do business with. While not detracting one iota from my five star rating, I note that the install team missed one step and that was reconnecting power to the main panel which caused the system to run on the backup battery. What turned out to be the hidden although somewhat frustrating benefit from that misstep was seeing first hand without an intrusion how extraordinarily responsive the TRINITY system actually is. We got concise communications from the system that something was wrong; I called Richie, who identified the issue, it got fixed and all has been perfect ever sense. I have dealt with security systems for decades and TRINITY is the best I have ever seen. If there was a six star rating, Id give it. Jim Wilson, Winchester, VA

el
Review №64

We had the pleasure of working with Trey and Herbert and the standard of professionalism was above and beyond. They did a fantastic job and were very detailed and gentle in explaining the system to us. This was our first time having a professionally installed security system and it was a great experience. From Shannon who came over to provide the first service and Emma who was so polite over the phone during payment, we are very happy customers. Great company with even wonderful employees.

Da
Review №65

Trinity installed my home security system and wireless network. The did an excellent job, and I would highly recommend them. The cable company wanted to drill a hole through the wall of the house to connect my internet. A quick call to Ritchie on the Trinity Support team and the Cable company found out that Trinity had already run all the lines so they wouldnt have to drill into the house. The cable guy said he had never seen such a professional job. I would recommend using them if you need security, home networking, or home theater systems installed.

Sh
Review №66

Trinitys customer service is stellar, installers are equally pleasant and knowledgeable. Easy to reach and schedule appointments. There are some county rules and regulations they must follow, this is out of their control and must be filed with your residing county, has to do with false alarm agreement with your police department. They will work with you on price plan and length of contract upfront. Thank you Trinity for keeping my family, house and property safe. Installed; 4 outside cameras, wired sensors, motion detectors, and stick-on sensors.

Sh
Review №67

I received excellent service from calling to set up an appointment to the actual service. Cesar was the technician. He listened to my concerns and he fixed the problem I was having with my TV. He checked the HDMI cable and made sure the TV was in good working order before leaving. I’m totally happy with Trinity’s Alarm System/monitoring as well, which I’ve had since 2018.A great big Thank You for being a reliable company and staff who care about their customers.

Sm
Review №68

I have been working with Trinity for the last four and a half years and they have been absolutely fantastic! From Emma in the office, Richey, and Will, it has been nothing but a fantastic experience. They are very professional, courteous, and extremely patient! If I could have had Trinity service my old alarm 30 years ago, I totally would have! I would highly recommend them without any reservation!

Ti
Review №69

Rob and the team at Trinity took great care of me and my family. Robs presentation of services was perfect and exactly what I needed! The administrative piece and scheduling was professional and easy. Ritchie did an outstanding job with our install and education of the system. We feel very safe but more importantly safe knowing that Trinity is protecting our home and us! Great job!

Da
Review №70

Trinity is the contractor who installs the smart home package provided by the builder of our new home. Our home was the first one in the neighborhood to receive this new package. Nancy and Manny from Trinity for their installation appointment and let us know that they had allowed a large window of time since they were learning about this new system as they installed it for the first time in our home. They were incredibly diligent and got the system up and running. When they were going through the system and showing us how it works, the video doorbell stopped working. They contacted tech support for the doorbell manufacturer and it was determined that the doorbell was defective. They were very disappointed and apologetic as they had to leave without completing the job. Everything else was working great. Nancy returned at a later date and installed a new doorbell and now the system is complete! We are very happy with the professionalism of Nancy and Manny. They both take pride in their work and are very good at what they do...and they are nice people too!

Ve
Review №71

I had the pleasure to work with technician Nancy. She solved a technical issue with utmost professionalism and competency. She guided me through what went wrong step by step and made sure the system was up and running. Her commitment to customer service and friendly attitude was outstanding.

Ca
Review №72

Trinity Security is the best!!! They have done a fantastic job at my house with all my data, video and security needs. Manny Villanueva and his crew performed all the tasks masterfully and professionally. He was always very courteous and attentive to my needs. I highly recommend Trinity Security for any data, video or security needs you may have.

Ma
Review №73

Thank you Trinity for sending Nancy to my home, she is an exceptionally professional. Nancy identified the issues with my system and fixed them with very high professionalism, my system is now running perfect thanks to Nancy. This has been by far the greatest experience with Trinity.Thank you Nancy!

La
Review №74

Khalid was fantastic! Very thorough and always made sure I was okay with where and how the ring was installed. Now having alarm.com and ring makes me feel a lot safer and love that I can operate everything through an app. Trinity Wiring & Security Solutions is well worth the help!

Wi
Review №75

Herbert, came out to install our security & camera system in our new home today. He was on time, very professional and really exceeded our expectations in regards to showing us how to use the system. Weve used Trinity for multiple homes in the past and they continue to impress & improve.

Ma
Review №76

Our Technician, Cesar was very professional and knowledgeable about our system. The setup was painless and he was able to troubleshoot the issue very quickly. Cesar went above and beyond by staying later to ensure our system was functioning properly. Definitely recommend Cesar from Trinity.

Pa
Review №77

A Trinity Wiring customer who has used their home security for more than three years, I can attest to the companys professionalism and excellent customer service. Today, two of their technicians, Brent and Herbert, showed up to help with my internet cable wiring issues. They expressed genuine concern and quickly resolved my issues. Brent and Herbert underscore the fact that professionalism and excellent customer service are common denominators among Trinity employees.

Jo
Review №78

We had amazing service after-hours with Ritchie at Trinity. He helped us troubleshoot the issues with the hard-wired smoke detector and stayed on the phone while we fixed the issue ourselves. Great customer service that I didnt think existed anymore. Thanks!!

mi
Review №79

I have rated this place before due to a negative experience. Today I am writing this review to thank management and their CEO for their dedication and trust in customers. They took the time to speak with me and understand the situation and act accordingly. Alarm system works great, equipment is in perfect condition, no problems what so ever. Kindness goes a long way and they made sure to go that extra mile. Will defiantly recommend to friends and family.

J
Review №80

My technician Herbert was truly outstanding I would highly recommend him for all your service needs. He was professional and courteous explained everything he was doing and made sure that I knew everything needed about my system before he departed from the service.

Ju
Review №81

I had Herbert and James (in training) stop by this week to install my Bose system. They did a fantastic job. They took the time to install everything with meticulous attention to detail and explained how to navigate the system. Nice Job fellas! Thanks Trinity!

Ma
Review №82

My Trinity technician Will V has just completed his job activating my Trinity monitoring services today. What went from only programming my devices and briefing me on the operating procedures turned into having to replace ALL of my installed devices because the last homeowner had kept all devices registered on their account. I have to tell you that this went from quick visit to a half day job due to several unanticipated findings and Will didnt know what he was in for, but he he stayed cool, calm and collected through the entire visit. Im very happy with his service. Very friendly, professional and knowledgable in the areas of home security and I look forward to working with him in the future if I am to run into any issues. Absolutely recommend Will V of Trinity Home Security.

Mi
Review №83

Great customer care and great service experience. The installation of the security system provided was top notch and couldn’t be easier to use. Highly recommended!

Ba
Review №84

I have been using Trinity for my home security for almost 3 years. Recently there was trouble with the doorbell connection. As I am not as savvy as the younger generations with computers, I called Trinity and was taken, step by step, through the program to fix my situation. The patience and competence of the consultant that helped me was fabulous and I am very appreciative of this help. I am now back up and running. Thank you!

A.
Review №85

Our experience was really great. Jones arrived early and very pleasant. He took time to explain all of the options and security needs. He was very knowledgeable and thorough. I’ve experienced many security specialists and he was the best by far. Truly professional and would recommend him to my friends and family.

Ya
Review №86

Nancy came to my house this morning and installed everything perfect. I’d like to recommend her to everyone. Thanks her again for doing such a great job.

Ba
Review №87

Nancy was exceptionally professional. She installed our doorbell and connected to the device and ensured it worked well. This is by far the greatest experience from Trinity install and support.Thanks Nancy 😊!

Da
Review №88

Team Trinity Wiring and Security,Trinity has been an amazing Security organization. We were blessed to have Derian install and provide continual service for the last two years.The support provided is responsive and reliable. They are so good that I recently installed additional systems at extremely low cost. They beat the competitors hands down. My family deserves the best, so invest in Trinity and ask for Derian!

Ja
Review №89

Good. I need to contact them again for more services.

Ho
Review №90

Very pleased with the services provided by this company. Sal, Amma and Herbert are extremely professional. Herbert did a great job installing the front door bell camera.

ed
Review №91

I have been with trinity for a little over 2 years now and I recently had a tech in for a service call she was phenomenal her name was Nancy Torres she was so knowledgeable about our system she answered all my questions and went into great detail trinity has always been good to us and has stayed consistent I recommend them to some family awhile back and same thing I have yet to hear a complaint from them to date Nancy’s customer service skills sparked this review but I really feel I owe it to trinity for the exceptional service they have provided us .

Mi
Review №92

Ive been a customer of Trinity for over 7 or 8 years and even used them when I moved to a new house. theyve been great. Just had a tech (Nancy) come out and was super friendly and took care of everything.

to
Review №93

In a day and age where customer service has become a thing of the past, Nancy Torres is a rare gem. She came out to my house and was able to fix the issue I was having in no time. She stayed and did a full test of the system and even disconnected the siren so my dog would not freak out. I cant say enough from this visit. I was thinking about going with one of those box security systems, but I will be staying with Trinity Wiring just because of Nancy.

Ke
Review №94

We signed up with Trinity Wiring during the process for our new build Ryan Home. We went with an alarm system. The process from the sales to set up was seamless and with no issues. Most recently the alarm panel was beeping when our internet went down. I contacted the service department and was transferred to a gentleman named Richie. He quickly and thoroughly answered all of my questions as well as provided me with a number to call him after hours so that I could refresh the system at home. He responded quickly, accurately and made the process very simple. He and Trinity have been great to work with and I would highly recommend them to all. Thank you Richie!

AJ
Review №95

Ritchie is the best! Trinity monitoring has been great.. The service and care that Ritchie provides is top notch (and he sounds like a Radio Personality.. LOL)

Ah
Review №96

Nancy Torres was our service tech this morning from Trinity, and she was amazing. She came into our house with a very positive & professional attitude and fixed our problem very promptly. Trinity is lucky to have such great employees like Nancy.

Li
Review №97

Manny has been awesome hes the tech that share the proper info about my cameras and system.He very professional and very respectful everytime he come to my home. Hes a great employee and he represent Trinity at a 10 plus level.He deserve a big bonus,he does great job. Thank You Manny so much.

Do
Review №98

Ritchie is truly a rock star who understands how to communicate clearly and takes responsibility and ownership for doing his job at an excellent level. He is generous with his time and expertise and an all-around terrific guy. Trinity is extremely lucky to have him in their corner.

Ha
Review №99

Outstanding customer service by Ritchie and Trinity team in helping me resolve security system issue on a Sunday by providing great guidance and follow ups to ensure issue closure

Ro
Review №100

I had the pleasure of Trinity professionals (Ritchie and Khalid) mount two big screen TVs and install speakers and a Sonos Amp. It was white glove treatment all the way. They took care and time and worked with me (a very non-techie person) program the Sonos. They also provided great advice in problem solving some WIFI issues. I 100% recommend Trinity based on my experience with Ritchie and Khalid, a very dynamic duo!

Information
27 Photos
100 Comments
4.7 Rating
  • Address:8610 Virginia Meadows Dr, Manassas, VA 20109, United States
  • Site:https://trinitywiringsolutions.com/?utm_source=google&utm_medium=organic&utm_campaign=GMB%20Listing
  • Phone:+1 703-257-9403
Categories
  • Audio visual equipment supplier
  • Security service
  • Electrician
  • Security system supplier
Working hours
  • Monday:8AM–6PM
  • Tuesday:8AM–12PM
  • Wednesday:Closed
  • Thursday:8AM–6PM
  • Friday:8AM–6PM
  • Saturday:8AM–6PM
  • Sunday:8AM–6PM
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