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The Bike Barn
720 Union St, Manchester, NH 03104, United States
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The Bike Barn

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Ni
Review №1

Everyone at the shop was very kind and knowledgeable. I had never bought a bike before. When I told them what I was working for they showed me two different options and let me take both around the block to see which one I liked best. They also helped me pick out the accessories that would fit the bike and my needs best and installed them for me. They also adjusted the seat and handle bars to fit so I could ride it right out of the store. Probably the easiest shopping experience Ive had.

Kr
Review №2

I am new to the world of mountain biking.Tom was absolutely amazing when I reached out to him about a bike tuneup. He was patient with my uneducated newbie self. Awesome location. And Im certainly bringing my yeti back for yearly maintenance and any repairs.

Br
Review №3

Always treated me great. Repairs. New accessories of a higher quality. Locks, mirrors, and of course tune-ups!Some great kids bikes are for sale at the Bike Barn.All around great vibe place.Many thanks for the great service and accessories!!Electric bikes are sold here. Here is the latest carbon fiber bike from Specialized!

Jo
Review №4

I ran over a neighbors bike by mistake. Patrick was super helpful and helped me replace it immediately. Thank you so much. Really appreciate the help.

Ch
Review №5

Went to have a chain link taken out and ask them to possibly fix my back break so when we picked it up it was fixed but they said they didnt do it. So that tells me the magic bike fairies snuck in and fixed it themselves. Lol

Ro
Review №6

Good folks doing good work at fair prices. Knowledgeable staff talks straight, as opposed to trying to upsell customers.My go-to neighborhood bike shop.

Mi
Review №7

Good spot to get ur bike fixed for a decent price and quick with the service to got a back tube for sons gt bike and a new chain was in and out in 20 mins!!! Great job to The Bike Barn in Manchester Nh we will be back for our bike needs!!!!

Jo
Review №8

Fast service, reasonably priced. Brakes work great. Thank you Bike Barn.

Do
Review №9

I dropped off my 30 year old bike and they made it new again. Has not shifted correctly for 15 years and for $65 they gave me back a new bike. These guys rock!

Ho
Review №10

Today is October 30th Saturday 2:40 pmI was on the phone with another owner of the store and he was trying to cost me 15$ extra then the other owner just to change my tire and put air in it 45$ for s kids bike ? I’m really disappointed and sad to say I was thinking about buying 4 bikes this day for my little ones BUT DEFFINTLY NOT SPENDING IVER 1,000$ at this shop

B
Review №11

Great service. Owner was really kind and walked me to my car to look at my bike so I wouldn’t have to wait for a week for service. Will definitely be going back and giving them my business.

Mo
Review №12

Very helpful, knowledgeable staff! Not too busy when I was there. I got my bike looked at by a repair tech without having to wait.

Ka
Review №13

After going to two big super stores, and one other bike shop, The Bike Barn was the only place that had a bike for my 11y/o son! They were very friendly and helpful! If you need repairs they do them as well.

Gi
Review №14

Had such a great experience with The Bike Barn. Originally saw one of their beautiful Huffy bikes on Craigslist and wanted it immediately. The original price for it was $199, but I offered $150 and they took it because they knew how badly I wanted the bike. With the shortage of bikes around and the popularity of these kind of cruisers, I was super lucky to find a bike in such great shape. I talked to Pat on the phone and he was extremely nice and is clearly very loyal to his customers. He had many people calling and offering him full price for the bike, but he had turned them down because he had already promised me the bike!!! That’s a professional business right there!!!! The two hour drive to get the bike was extremely worth it and I would drive that again to buy another bike from them! The bike was all tuned up and ready to go by the time I got there and the owner, Tom, was extremely nice and very professional. Definitely recommend this place!!! Thanks again!!!!

Er
Review №15

Sent in my bike for a grocery list of repairs last week. The line was down the street so I knew they were backed up with orders, I was prepared to wait a while regardless.They had my bike ready to go 5 days early from their estimate. Very inexpensive for what most shops charge.Highly recommended!

De
Review №16

Love the Bike Barn! I have bought a few bikes there over the years. And now they are the only place in Manchester to sharpen ice skates. The staff is knowledgeable and really friendly.

Mi
Review №17

Local bike shop with a large selection of bicycles and accessories. In-house service shop for repairs and tune-ups. Patrick and his team were extremely helpful in getting me out the door on a new bike. I am grateful! Support small businesses!

Ad
Review №18

I dont really have too much to say. Really! This is how boring this place was. I mean they got stuff, well, just like Walmart. Thing is it is all the stuff you dont want and ask the things you need they dont have, unless you could afford a car / bicycle payment. People are nice though cute dog very comfy they were very cautious about the 19. I wish I had there enthusiasm to be in a rush to leave but Im just a southern boy I take my time.The sad reality in strong statement was put this way we dont have your part but you can buy the whole bike. Word!! Or order it off the internet yourself And wait for express shipping which is like 3 weeks or more nowadays? Sit at home by yourself wait for it.. Put it together and then ride your own bike by yourself keep your distance.

ta
Review №19

These guys are awesome they definitely know what theyre doing and they have the greatest customer service I have ever seen better than any store Ive ever been to I really appreciate these guys

Cr
Review №20

Must love dogs! I was immediately greeted by their dog that wanted to play fetch. A real sweetheart. As a bike mechanic it was great to talk shop and geek out over their vintage bicycle collection. The shop owner and his son, I presume, took the time to answer all of my questions. They have a great selection of Specialized bikes and accessories. Prices were very reasonable.Please support your local bike shop!#crankychaincycles

Ke
Review №21

I owned my own business for 11 years in manchester nh I know what good customer service is. I have been doing business with the bike barn since the mid 90s. I recently brought my 2 Mt Bikes in for service. They were fixed promptly, tested, and were returned to me in a matter of a few days. I was told by others that they were not repairable and to buy 2 new bikes. They are now as good as new thanks to the boys at the bike barn and at a very small cost. I will continue to do business at the bike barn for another 25 years. they are the best.

Ma
Review №22

Bought a new Mountain bike here... new to the sport so my knowledge hasn’t caught up to my excitement yet. After purchasing the bike and riding it a couple of times I realized it felt a bit big for me. I brought that bike in told them the issue. They exchanged the larger bike for the next size down and 15 minutes later I’m out the door with a properly sized bike. Great customer service!!!! Would recommend anyone looking for a bike to try this place out first!

Da
Review №23

I cant say enough good things about the Bike Barn. Excellent service, prices are reasonable and staff is very knowledgeable. Specialized brand bikes are fantastic as well, highly recommend doing business with them!

Ol
Review №24

I love The Bike Barn! Great people and great prices! Go there once and you will be a customer for life!!

Ro
Review №25

Great customized service. I highly recommend that you visit Bike Barn.

Na
Review №26

Excellent customer service. My ice skates were perfectly sharpened. Stella, the puppy, is adorable, friendly, and entertaining. We will be returning in spring for a big girl bike for our daughter who turns 5 soon!

Ch
Review №27

Expert service, done quickly, at a good price. Works for me every time.

Am
Review №28

Affordable prices! The staff is very friendly and helpful! Since we purchased my sons bike there we get a 10% discount on accessories, they helped him pick out exactly what he was looking for in a bike as well as fitted him for the perfect size helmet. Always someone to greet us when we walk in and assist us with whatever we need. Highly recommend purchasing your next bike here!

Ha
Review №29

Awesome shop with a fun location in the Manchester mill buildings. The bikes and gear are a little too pricey for a casual biker like me but the repair service is very reasonable. They are knowledgeable and do an excellent job.

Ja
Review №30

Needed to get a bike rack for my 87 Toyota MR2 which is not a car that manufacturers have in mind when they are designing bike racks. The people at Bike Barn in Manchester where extremely helpful in finding/ test fitting bike racks that would work. Ended up getting a Saris Bones 3 bike rack and was very happy with the customer service I received. Store is very nice as well with a great selection in all styles of bikes, derailleurs, pedals, gear and so on.

Ri
Review №31

Great customer service, knowledgeable Techs and a great family business.

J
Review №32

I stopped in at the abike Barn shop to get some suggestions on how to keep my chain from getting hung up underneath the support of my bike rack he looked at me like I had the plague told me flat-out he didnt work on electric bikes.I told him I was looking for advice and I need to buy a tool as well.He sold me the tool reluctantly and told that they wont work on ebites and they NEVER WILLso annoying and just a hair short of rude these purests.We all know what happened to the Puritans.

Se
Review №33

Just bought a bike from this place over the weekend. The staff was quite attentive and made sure I chose the best bike based on my size and riding style. They even picked a few bikes off the showroom floor for me to try outside before making a final decision. I am very happy with my purchase and will definitely be back!

Jo
Review №34

The Bike Barn has excellent costumer service and a great selection of bikes. I purchased my first serious to me road bike a few weeks ago from them and enjoyed a stress free and insightful shopping experience. I was able to test ride numerous bikes by myself at my own pace. Every question I had was answered honestly. I value a hassle free buying experience where I feel like Im interacting with an old friend. That is exactly how I felt at the Bike Barn.

Ry
Review №35

Great shop thats super helpful! Had a Shimano Ultegra part I bought online with defects and they helped me through the warranty process. Really helpful with a staff that knows what theyre doing, highly recommend.

Um
Review №36

Very arrogant owner. Attitude is bad. I don’t have option to give zero stars. He needs only customers who pay him without questions . This guy looking for easy money.The reply below trying details from your side does not hide or improve your behavior .1 . The feed back is not about your knowledge in bikes. it’s about your attitude.2. You said We spent significant time with questions.Can we quantity ? We asked questions for 15 minutes. That shows your tolerance level.3. you can’t deny service . That’s fine. Butsuddenly changing mood and I saying I won’t touch your bike, and taking bike keeping our side door and asking us to go and shutting the door on face.This is not called descent and civilized behavior.specially when we are only talking normal.After you suddenly changed your mood within 2 minutes we are out.Finally I feel being good person is more important then being good business man.if you cannot tolerate customer question and their anxiety to decide spend right amount, you should sit in back end and repair bikes, should not be in front office facing customers.The behavior is not acceptable .This is not feedback on your business knowledge and tactics.One last note: we never repeatedly asked to lower Tune up price. Only once we asked.We were only in dilemma $65 vs $35 trying to understand what we get for that

Pe
Review №37

The guys at The Bike Barn have always been awesome to deal with! Patrick recently helped me with a Specialized bike warranty claim and the experience / service was top notch and flawless.

Ki
Review №38

Excellent service! I’m new to road biking and they have been an excellent resource. Each time I go in for products or services I learn something new about how to care for my bike. A great shop!

B
Review №39

Great bike shop. Very friendly, knowledgeable, and provided fast and complete service. You can tell why they have been in business so long.My experience is what makes local bike shops so great. They have earned my business.

Al
Review №40

If you want professional and dedicated people this is the place to go. Bike Barn staff are friendly and knowledgeable about bicycles. Thanks again for fixing up my bike, and helping out with my bike rack. Will 100% buy from again and continue to recommend the Bike Barn to everyone.

Jo
Review №41

Have a 2013 trek needed a couple parts and a good once over. Amazing service amazing price!!

Gr
Review №42

Nice folks,. Actually have bikes in the shortage and are not price gauging!!

ma
Review №43

July 17, 2018. The Bike Barn has a great selection of bicycles and accessories. And is committed to offering the very best service!

Ra
Review №44

Went in with almost zero knowledge of full suspension bikes. came out knowing way more then i could have possibly thought. i have forgotten the young mans name who helped me but he knew everything under the sun about bikes. very helpful and gave awesome insight as too what to look for, for my next purchase. when the time comes i will almost certainly be buying from here. prices on bikes seem quite fair for the quality i could see. the amount of technology that has come since my last bike (bought in roughly 2007) is ridiculous!

He
Review №45

We recently purchased two bikes from Bike Barn for our daughters. The sales person, Jay was VERY helpful. He listened to what my daughters were looking for and gave us a ton of options. He was very knowledgeable and we wound up with two great bikes for our daughters. Thanks Bike Barn. After a long and exhausting bike search, we found what we needed. I wish we just went there first!

Jo
Review №46

I live on the Nashua, NH / Mass line on Rte 3. The closest bike shop is Goodales, yet I have decided to drive the extra 15 minutes to work with Eli and the great team at The Bike Barn. 1st, they are all very knowledgeable, yet have a much more comfortable, down to earth approach to servicing their customers. I have purchased 2 bikes (higher end Specialized and a kids specialized). In both cases they were cheaper than the local competition. Where they shine is in their service department. When I had a problem with my bike (I got a stick stuck in the derailer), they fixed it quickly and the price was very reasonable. I recently dropped off two kids bikes for tune ups. In both cases, the bikes required substantial work. I just picked them up today and they are both working great again. My boys are very happy... THANKS AGAIN ELI!

Tr
Review №47

Underwhelmed. Sales staff uninterested in helping me decide between a Roll and Ariel... or even helping me at all. Too busy playing catch with the dog - the dog that ran into me and made my knee buckle.. Im a dog lover - as any of the dogs Ive owned over the years could attest - but cmon... you want to sell bikes? Then sell bikes! I bet the owner will deny this and say Im a troll from Florida but Im not... Im a bike shopper from Dover who will never visit the bike barn again! Save ur self time and trouble - go to Goodall in Hooksett - knowledgeable, professional and friendly... the way sales people should be.

Er
Review №48

Really good service. Honest and fair. I drive from Nashua past several other bike shops to use the Bike Barn.

ca
Review №49

I went to the Bike Barn two months ago. I was visiting a friend in town, who let me borrow his bike. Apparently my friend never rides his bike, because the tires were flat and the chain was rusty. I took it down to the Bike Barn, and asked to borrow a pair of tire levers so I could take the wheel off and inspect whether I needed to buy a new tube. One of the workers there scoffed at me and said, You can buy some levers! I then pumped the tires, which appeared to be doing alright. I then wanted to grease the chain, but I could tell that the employee was unhappy with me asking about the levers, so this time I offered to pay just to use the chain lube one time. And then, the employee scoffed at me -again- and said, You can buy a bottle of lube!Ive never experienced such rude behavior in a bike store before. I decided Id rather ride around with a rusty chain than patronize that shop again.

Ja
Review №50

Great shop. if your looking for a shop that has that old style bike shop flair (all levels of bikes (including toddlers) and all kinds of parts). Then this is your go to shop. I have used high end shops but I have alwasy preferred the complete family style shop. People actually are riders and enthusiasts and not just a floor sales person trying to make you say ohhh and ahhh at every peace of tech in the attempt to create a desire or need where none existed before. I would not hesitate in have them do a custom build for me and dropping $10K on a ride....I know for a fact by the way these folks treated me (both young and older) my first time in, that I would never develop a sense of buyers remorse from any product, service or consultative suggestion that they would provide.

Da
Review №51

Seemed good to me

Se
Review №52

This place is the best hands down. I brought an old bike in for a tune up and it came out looking brand new.

Lu
Review №53

The Bike Barn has always been my go to place. They are some of the friendliest and most intelligent people I have ever met. I would highly recommend them to anyone else!

Bu
Review №54

These guys have been around since the 70’s and know what they’re doing. I’d recommend them to anyone.

Sc
Review №55

Good

Ad
Review №56

Been coming here since before they moved to Commercial street, always have been very helpful and friendly when I came in.

Si
Review №57

Terrible place the people are very rude and dishonest. If youre looking for an honest shop that cares this isnt it keep looking

Au
Review №58

Not overly impressed. There are better options locally.

Jo
Review №59

I walked in and I asked for assistance and the employee was very disrespectful on the phone, I left immediately and I will never visit this embarrassment of bike store

Tr
Review №60

They dont know much about high end bikes or fat bikes. poor customer service

S
Review №61

Went in asking for them to look at my bottom bracket making noise. They insisted it was the rear cog, replaced it and then needed to replace the bottom bracket. They offered to look at my brakes due to the wire being stretched and I declined.In this process of all of this they lost one of my brake pads. I called back stating they lost it and they said it never had brake pads. I ended up finding the missing pad in the greasy mess of original parts they gave to me in a shopping bag. I call back to tell them and the guy says ah you probably needed new ones anywayWill never shop here again.

Ka
Review №62

Very good service, super service

Br
Review №63

They have been very good to me, listening to what I described for problems and working with me to solve them. I have been going to them for bikes and repairs for years.

Jo
Review №64

The bike I want, at the price I want, with top service.

su
Review №65

Best place around!

Mi
Review №66

Great place, nice people

Ma
Review №67

People seem like they don’t want to deal with you and there prices are kinda high compared to other places around

Cr
Review №68

Shady! Get new employees

id
Review №69

TO EXPENSIVE

Da
Review №70

Great customer service. And Fast too. Very nice & polite gentiles! Reasonable & fair prices!

Information
26 Photos
70 Comments
4.3 Rating
  • Address:720 Union St, Manchester, NH 03104, United States
  • Site:http://bikebarnusa.com/
  • Phone:+1 603-668-6555
Categories
  • Bicycle repair shop
  • Bicycle Shop
Working hours
  • Monday:10AM–4PM
  • Tuesday:11AM–3PM
  • Wednesday:10AM–5PM
  • Thursday:10AM–5PM
  • Friday:10AM–5PM
  • Saturday:10AM–5PM
  • Sunday:10AM–5PM
Service options
  • Curbside pickup:Yes
Accessibility
  • Wheelchair accessible elevator:Yes
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Planning
  • Quick visit:Yes
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