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The Home Depot
605 Seth Child Rd, Manhattan, KS 66502, United States
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The Home Depot
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Review №1

Employees were very helpful and friendly! I always feel comfortable to shop here. They always happy to help customers. Great service and I think the manager is so great! All shelves are full of stock and tidy up so nicely. I went to the front yard looking for flower seeds. I thought about buying it online, but the flower seeds I wanted seemed popular and were out of stock. But I was very lucky to find the flower seed I was looking for in this store. This flower seed I bought was quick to germinate and I had a very good shopping. When I visited this store, it was crowded with many customers, but the cashier flowed smoothly and I was able to pay without waiting. I recommend the store here!Highly recommend the store!

Sv
Review №2

I come in at least once or twice a week, and I’ve never been let down by the outstanding customer service.Keile spent at least an hour guiding me through the floor staining process and helping me identify the color I was looking for. He was very patient and offered expert advice. This is the second time he has helped me in the past month. He’s awesome! (Give that man a raise.)Sandy and Dan aided in helping me choose the correct sander for my project. Dan explained the differences and which one was better. I’m extremely grateful for their help and expertise. (Give them a raise.)Even Tracey in check out was kind and offered information on rental equipment (even though she is kind of new.)I think I even spoke with a Kara last night about renting a sander. She answered like 42 cajillion questions and was really nice about it.At previous visits, I’ve had outstanding help by the flooring and garden departments. I’m just never let down by the helpfulness of the staff.I appreciate you all, and thanks!

Jo
Review №3

Miss Sandy at Home Depot is AWESOME. Friendly, helpful, and gave me her Sandys daily special on some Ryobi tools. And in return bought some more tools and promised her Id leave a review! Thank you Sandy you made my day!

lu
Review №4

Great place 9 times out of 10 they have what you need at a reasonable prices

Ly
Review №5

Home Depot is a great place to go, I have never been disappointed when I go to Home Depot I always find what I want. The prices are reasonable unlike some other places thats all Hardware or materials. The people in Home Depot are always very helpful and very courteous.

Ky
Review №6

Very helpful and friendly staff. We were looking for a uhaul, the 19.99 ones for 75 minutes, which online says they have.. well they dont, but anyway ... the staff here was nice enough to take their time to explain other options in town and give very personalized service. Went out of their way for us. Very appreciated.

J
Review №7

Excellent service. Usually have to chase down staff for service.

Ri
Review №8

Brett went above and beyond to get me the right paint for the brick garage project I am working on. He is very knowledgeable in this department and helped me make the right decision quickly. He was able the find the right color match that I was looking for. I recommend other customers to seek him out when they visit the store as he has a very friendly personality and is easy to work with.

Ri
Review №9

Bri and Robin were both very helpful and patient to match the color paint I was looking for to match my wall. I noticed great collaboration among the two staff members to make my visit to Home Depot today pleasant.

Sc
Review №10

Well-organized store, but theres usually a line at the customer service desk. Mask wearing should be enforced as well. If people dont want to wear a mask, then they dont need to come in. Its not a mask mandate, because nobodys forcing them to shop there.

Ir
Review №11

Im really not going to get into detail about the ongoing issues with this place. Ive been here several times over the years and every time I got disappointed with the employees and how the store is being kept. Karma its something that cant be pleased 😑

Jo
Review №12

I had to go pick up my order that had arrived. The young lady at the desk was polite and professional. She took care of my paperwork and got my order sent up front to the pick up area. The two young men that brought out my order, were polite and helped me with loading up my order in the back of my truck. A very nice experience.

Ru
Review №13

Nice store with helpful staff. The area where the refrigerators are on display is a little too cramped for comfortable shopping though.

Ke
Review №14

Jake Lundeen was extremely helpful thoughtful and knowledgeable and informative. I was searching for a flood barrier of some kind and Jake took the time to look it up find it go with me to the row and the bin and help me make a decision as to which one to choose.I had been to every garden and hardware store in town and box store looking for some kind of water diversion device. Jake said the magic words flood barrier looked it up on Google found it on Amazon and then use the Home Depot app to locate it in his store. Service beyond and above the call of duty actually just right! Thanks Jake

Ro
Review №15

Super awesome experience!!!! Staff was very happy that assist and great prices!!

Lo
Review №16

Ive only been to this store a few times but have always had a good experience.

Ch
Review №17

Bought an upright deep freeze. Very helpful sales lady.

Ja
Review №18

Why is there only 1 register open? Why do you have to go in one door and out the other? As a matter of convenience I gave 4 stars.

Al
Review №19

They have all the lawn care equipment that I need.

Ma
Review №20

Definitely not impressed with curbside service . No # to call if have any trouble with check in. After waiting 10 minutes finally went inside and had to wait for help there. What should have taken probably no more than 15 minutes took over 30. Merchandise was exactly what I wanted, but not happy and quite irritated about the service.

Ni
Review №21

I shop quite frequently at Home Depot particularly because I own my own daycare business, and I am also single without ways of figuring out carpentry skills on my own so I take a lot of my small projects into Home Depot to see if the guys working may be able to offer advice or even sometimes cut certain things for me that I may need cut! I will say I have had a lot of the guys help me out who have went above and beyond to help me! I went in Home Depot last Sunday evening with some Lego Plates I had purchased from Target to make a Lego table. I needed about 5 inches cut off the bottom, and tried to cut one with straight edge at home at ruined it.I took the plates in the store and passed a gentleman working in Home Depot and asked him if he could help me figure out what the easiest way would be to cut these Lego plates, and explained to him that I already cut one at home and ruined it. He looked at me and said he would use a straight edge and I told him I already did and ruined one and asked him if he could please cut them for me and I would not hold him responsible if he ruined it. He quickly said we cannot cut plastic sorry and walked away!I went to the sharp scissors isle and bought something I thought would work and than went to the check out and seen a familiar face walking by, and I asked him if the scissors would work to cut my plates. I told him my situation and he said if I purchased the scissors he would cut my plates for me.His name is Matthew and he cut my plates perfectly for me and I was able to make my lego table! That is why I continue to go to Hone Depot because of employees like Matthew who go above and beyond and actually cate about their customers!Thank you Matthew! You are so awesome!

Ma
Review №22

Great, clerks were very helpful.

Gr
Review №23

Worst experience at any Home Depot EVER! I placed an online order for two small items that can be carried in one hand. I placed the order around 7 p.m. thinking I would be able to pick my order up the next morning. when I placed the order the website said I would receive an email as soon as it was ready for pick up. the next morning comes and goes. Not a word from anyone. Finally at 4:45 p.m. I call the store because I actually live 45 minutes away from this location but it is the closest Big Box to my small town. When I was able to get a real person on the phone the young man checked and sure enough both of the items in my order were in stock and they had one of the two ready to be picked up but he was the only one in that department at the moment so it would still take more time to get the order pulled and ready for pick up. When I next called the Home Depot 1-800 number the young lady on the phone actually told me that because of the high volume of business this store has on the weekends my order was delayed. This tells me one thing because I didnt walk through their front doors my business is no important to the management of this location at least I am originally from Los Angeles California and have been to Home Depot stores the could literally have thousands of customers in the store at any given time and still had time to pull online orders in a timely fashion. Needless to say after my phone call to the 800 number I canceled my order and I will find a business that can show me they want to earn my business.

Ri
Review №24

Its a pretty good store. Hard to find help some times. Staff is usually helpful when you do get a hold of one. It might be because I go in at odd hours.

We
Review №25

Great service! Really went out to see if they had what we needed.

He
Review №26

After my refrigerator quit working, I bought a new one at The Home Depot and requested it be delivered. After TWO failed “attempts” (they really didn’t even bother calling first, so calling them attempts is being generous), I am beyond livid! Their delivery service is a joke. Would 10/10 recommend AVOIDING this store. Absolutely infuriating.

Ca
Review №27

Great plant selection and they always have whatever I need

Je
Review №28

Staff is always helpful and friendly! (Also-they match Menards 11% rebate!! Score!!!!)

Sa
Review №29

Employees are friendly and give pretty good customer service. For the most part they helped me find what I was looking for. Will be back!

Ro
Review №30

Had everything we needed. Very good customer service

An
Review №31

Bought a car jack and stands. The stands I got. But I received an email saying the jack was sent as well. Never got the jack. So I go in the store to figure out what happened and apparently they sold me a tool they no longer carry. The woman at the service center was really nice, found me one at a store in Topeka, so I drove all the way to Topeka to pick it up. Get the tool home only to find out it’s missing half the stuff it needed. So I bring the jack to manhattan to return it so I could go to one of there competitors as they no longer carry jacks anymore and she tells me that all she can give me is in store credit. The manager was not helpful at all in resolving my problem. Didn’t seem to care that I drove two hours out of my way because one of her employees sold me a tool they no longer carry. Absolutely terrible experience. Home Depot will no longer get my business.

ja
Review №32

Pretty nice Home Depot

Da
Review №33

Greeted at door, helped by worker and stuff is easy to find.

jo
Review №34

Drove an hour and they didnt have composite deck boards theyve had for months, kinda bummed.

Pa
Review №35

Very displeased with this store. Ordered a counter top 6weeks ago. Was told it would only take 7weeks, was also told their installer would be out to make template within 2weeks. After 3weeks I made several phone calls to the store and was told they would check into it and call me back! Finally after over a week of trying to get ahold of the right person I get something done. Now last week a guy finally showes up to make the template. Today I get a call from Home Depot telling me I need to pay another 64 dollars because it’s a square foot bigger than they figured. That is bull, I measured it several times and my measurements were very accurate. I will never order anything else from them again. I absolutely dont recommend. Save the headache and go to Lowe’s or menards. Very poor customer service as well. I can’t wait for the nighttime to end so I can be completely done with Home Depot. Now I gotta take time out of my busy day to file a report with the BBB!

Jo
Review №36

When I am in a bind the general store manager always helps me out and it makes my day a whole lot easier

Ch
Review №37

Seriously, every single employee who walked past me asked if I needed assistance. And they didn’t just point to aisles, they walked me there. I’m beyond impressed. Beyond!!

St
Review №38

They were understaffed unorganized only one cashier

Ro
Review №39

Pretty decent with prices. Make sure you review products before you buy them here. Best price does not mean the best product.

Ga
Review №40

Have most everything you need and people are willing to help you and seem to have knowledge of their products

Ca
Review №41

Need to take better care of their plants...plus use the right/necessary soil in them. Think the store have a class for the people that works in that OR hire people that knows about gardening and plant care.

J.
Review №42

Always reliable and great location. Pretty good employee service most everytime Ive been in to resupply on materials.

Cl
Review №43

Its a nice place. Its a little dangerous for me to go in, since I only have so much money, but yeah, a good place. Staff have always been good to me. Cant complain.

Mi
Review №44

Products are priced well but lately seem to have a disappointing lack of in store staffing and assistance.I have a home depot card and I mostly shop at Menards and my wife and I are building our first off grid farm.Knowledgeable staffing will bring you guys a lot more business.Common guys..pick up the pace.

Ma
Review №45

I like the late hours shopping. Get in & out fast.

Le
Review №46

I love Home Depot. This particular store has some organizational issues. I was there today to pick up an online order. At this store, this usually takes much longer than it should. Other HD stores do not take this long. Thats why 4 stars rather than 5.

Ad
Review №47

Workers are very nice and helpful

Ti
Review №48

Great selection of about anything you can think of. Had plenty of help to find what I needed and they were not shy about leaving their department to find what I needed. Enjoy the Home Depot app.

Ka
Review №49

Decent store. Clean. No one on staff ever offers to help.

Mi
Review №50

The staff was very professional, we had some windows installed and the contractors they sent ( My Mikes Construction) were very courteous and knowledgeable. I would highly recommend them and of course Home Depot for contracting with such competent people.

Th
Review №51

This is a good place to go when you need to get things done. They have the correct tools needed for the job.

Na
Review №52

I had Elizabeth as my cashier when picking up an item that I bought online and she was delightful! She made returning an item that I bought online so easy! I wish more cashiers and workers were like her! She is a great face to have to the company!

Si
Review №53

As a new home owner even the most simple home repair task can seem daunting with all the options out their! The staff were friendly and knowledgeable and more than willing to listen to what I needed and got me exactly that and helped me save some money on future expenses for drill bits and batteries, thanks guys!!!

Ja
Review №54

Horrible customer service rudest store manager I have ever seen in any store. After the experience I will never go in a ho.e depot again.

Th
Review №55

It was okay nothing to jump over head and heel about. Especially when you got to hunt for a sales person inside the store.

Th
Review №56

No weather resistant gfci recepticles.

Am
Review №57

I love this place.

Ge
Review №58

Just exchanged a water bottle and checked the prices for a new riding lawnmower they were pretty reasonable.

mi
Review №59

I love that they allow dogs on a leash in the store.

d
Review №60

Wanted help with Ring purchase. I had to find him again to ask questions. Its just hard to get help.

To
Review №61

Went into order countertops, and waited 15 minutes for an associate to help us. Another associate saw us waiting came over and called the main office to get help for us, and on the speakerphone they said no. So we continued to wait until we finally ordered our countertops.

Ji
Review №62

No one asked me if I needed help. I spent awhile trying to find the correct product.

Li
Review №63

Got great plant advice from an associate. Interesting to visit with too.

Wh
Review №64

Always get good help when I shop.

Tr
Review №65

Prices in store more than what they show online. Then they try saying that was a sale but when I asked my brother who works at a home depot he said they were same price online as in store, i feel they are just in it for the money at this location.

Fi
Review №66

Customer service varies depending on the manager on site. Overall most employees are friendly and helpful.

Ad
Review №67

Nice store. Good representative of the franchise.

Ki
Review №68

I can never find a salesperson to help me here

La
Review №69

I just want to say that Kyle (I know that isnt the correct spelling but I missed the proper one) in the paint department of the Manhattan, KS store is awesome! He has always been very helpful and knowledgeable of paint and painting accessories, but when I was there on Friday, he was above and beyond helpful with his knowledge of other items as well as locations of those items within the store. What wouldve been an hour trip on my own searching all over the store turned out to be a quick 20 minute, in and out of the store trip with everything I needed. Thank you Kyle and Im sorry I cant remember how to spell your name!

C
Review №70

So I walked in& headed straight to customer service for some help. There I found a amazing woman named Elizabeth & she was more than helpful. I needed to cancel an online order after 31 days of waiting for it. She got on the phone asap w/ hq &10 minutes later I was out the door. She was amazing &by far the most knowledgeable employee I have ever dealt with at Home Depot. 5 stars in my book.

Fr
Review №71

Always good products and they have everything

St
Review №72

You charge for everything you do, So $49.99 for my opinion. Let me know. Thanks

Da
Review №73

Large selection good prices

By
Review №74

I purchasing ordered to them.they mistakeWrong color. I returning.

Bi
Review №75

Tools...Lmao ...You wouldnt Love this Store!!!!

Da
Review №76

Found what I wanted...employees were helpful enough

ph
Review №77

Asked for help to bring an air conditioner up front and the employee just blew me off and walked away why I went up front to pay for it

Da
Review №78

Customer service representative was very friendly and explained everything in good details that I understood.

Lu
Review №79

Some of the pricing wasnt very clearly marked. The website isnt much help when trying to clarify the price on an enclosed trailer that was at the store but no pricing shown for it.

Gr
Review №80

Great place to work and very friendly and helpful associates and management team.

Ji
Review №81

Good for parts but did not find the fine thread bolt I was looking for. Also did not find 1x6s in the lumber racks or an associate that was available.

Zu
Review №82

Theyre always nice and super helpful

da
Review №83

Best people in the business! Manager Cephas and floor supervisor Sandy are caring, professional and knowledgeable! We drive 45 miles to shop there instead of closer stores in our area . HIGHLY RECOMMENDED!

Br
Review №84

Awful costumer service got hung up on twice and they have no clue on when you order stuff online a week later when it was suppose to be in a they cant find it and the tracking number doesnt even work for the order

Ja
Review №85

Sending the item locations as a text message is a great feature. I can find my items more easily and quickly.

Ma
Review №86

Thanks Elizabeth and Bobbi for helping me with the deck scrub brushes

Le
Review №87

No, I dont want to register for a giveaway.

Ze
Review №88

Had a bit of difficulty, but the manager is amazing!

Ge
Review №89

Went in today to buy a new washer and worked with Michael. Let me just say he was wonderful to work with and I ended up buying a washer AND a dryer! Michael got me set up with free delivery and set up, hoses, cords, etc and even did a price match on an upgraded washer I was looking at. He was knowledgeable and very friendly! Thank you for all your help Michael!!

Ma
Review №90

NoSpace bags or the Ziplock bags neither

Th
Review №91

Jenny, was very helpful. She stay with me and help me find what I wanted.

Ch
Review №92

Worst customer service ever!!!!!!! Lied about the delivery date on my appliances and didn’t get them to me for almost 2 months after I ordered. I will never shop at Home Depot again and would encourage others to consider looking elsewhere for appliances. You can find better deals and faster service anywhere else.

Vi
Review №93

Great place to work and shop

Ra
Review №94

Great experience. Looked online for what I needed and it shows aisle and bay number. Super easy and convenient and had what I needed

Do
Review №95

I always find what I need and the customer service is great.

Ch
Review №96

Really friendly people who are always walking around looking to see if they can help customers.

Ja
Review №97

Very helpful workers. All wore masks. Got the info I needed on DIY & the products I needed & was in & out quickly.

Ma
Review №98

Found what we needed but the floor person we were tracked down to help us acted like she was too good for us. She wasnt knowledgeable about the products we were looking at. Typical for the times! 😭🙄😭🙄

Sa
Review №99

Helpful people. Military discount. I especially like the 70% off wood bin

Ju
Review №100

I like their variety of products and sales!!

Information
100 Photos
100 Comments
4.2 Rating
  • Address:605 Seth Child Rd, Manhattan, KS 66502, United States
  • Site:https://homedepot.com/l/Manhattan-KS/KS/Manhattan/66502/2217
  • Phone:+1 785-537-6810
Categories
  • Appliance store
  • Home improvement store
  • Bathroom supply store
  • Cabinet store
  • Christmas store
  • Fireplace store
  • Lighting store
  • Paint store
  • Tool store
  • Wood and laminate flooring supplier
Working hours
  • Monday:6AM–9PM
  • Tuesday:6AM–9PM
  • Wednesday:6AM–9PM
  • Thursday:6AM–9PM
  • Friday:8AM–8PM
  • Saturday:6AM–9PM
  • Sunday:6AM–9PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Amenities
  • Wi-Fi:Yes
Planning
  • Quick visit:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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