Nice staff, friendly, helpful and efficient. Clean and convenient. If I had to use storage service, I wouldn’t mind driving the extra miles to get that service quality. Good job guys!
I recently had need to store household items before moving to a new home. Since I had used this facility when first moving into town years ago and was familiar with the site, I decided to use them again..This latest experience was even better than the last. General Manager Shaine Rittman and Manager Linda Rosario each went over and above their call of duty to make the move in and the move out as stress free as possible; especially with the use of their Compass u-haul truck. They both were friendly, patient and efficient in answering our questions, eager to help when needed and treated us like family. -- you know --the kind that actually cares for each other! Thank you so very much, Shane and Linda
The best! Linda and Shane are amazing. Good people, upfront and honest about costs. Saved me a ton on my move! Could not recommend this place enough if your searching for storage
The staff at compass are just amazing. They all go above and beyond to help out and please their clients and we had just been going through a really bad time and everyone at compass self storage were so kind and pleasant to work with we really appreciated all of their help and support thank you all so much.
We’re so glad we found Compass in Manville. We went in for information prior to our move to the area and Linda carefully explained our options. She was wonderful. The facility is neat and clean. Never having used a storage facility before, we felt comfortable, safe and very well taken care of. Thank you to both Linda and Shaine.
I have been renting from Compass of Manville for almost two years now and I give it a five star rating. The facility is in great condition, well secured and maintained, and the service is outstanding.Managers, Shane and Linda, possess excellent interpersonal and communication skills. They simply go above and beyond to accommodate their clients. When you explain your situation and your needs(as they may change over time) they listen, understand and work with you to find the right storage solution that suits your needs and your budget.I have found Compass rates to be competitive, affordable and reasonable. In fact, if you find a lower rate elsewhere in the area, they will beat it. However, Ive had to do little, if any, searching because its already taken care of by the time you get your rate!If you ever have a problem/concern/question and leave a message, your call is ALWAYS returned promptly and by a friendly, interested voice.Renting storage space really had never been a concern for me but now with changes associated with the pandemic it has become a longer term necessity. However, as long as it is something I need, I have no doubt that I have found a leading provider in the industry where customer satisfaction is a top priority!
I have been at this unit since 2014.Like 7 years. A long time. Climate control kept everything in good condition.The staff are good people and Shane was and still is the best.He is a real down to earth type of guy and will go the full circle to work something out with you.We appreciated your best for us.So all our thanks to Shane and Linda too.
Fantastic place. No other place like it!
Shain was great! Very professional, helpful and informative. An asset of your company.
Staff is there to help!!! Excellent service. I highly recommend!!!
If I could give 10 stars I would! The staff at Compass Self-Storage in Manville are amazing! So helpful, knowledgeable, and lets not forget super friendly. I only needed to use their storage service for a few months while my husband I were in between moves, but for the times I needed to borrow the truck or come visit the locker, I was never disappointed. The rate we had was very affordable and didnt feel the wallet strain that some other storage places tend to put on customers. I would recommend this location to anyone looking to make sure their belongings are going to be safe and protected.
Very convenient location, privet, amazingly friendly staff, the location manager is very knowledgeable, helpful and accommodating.Highly recommended
Linda is Amazing!!! She is very helpful & detail oriented. She has own incredible way explained the Proceser. I recommend compass storage only because of Linda!!
Great help getting me established.Great storage area. GREAT office staff.
The storage unit was clean and safe. Staff were friendly. However the price kept going up and there is not 24/7 access.
Amazing customer service! Linda was so sweet, quick and straight to the point! Highly recommend this storage unit!
Went above and beyond to facilitate my needs!
We moved in during the height of Covid and couldn’t have been more pleased by the service we received from Compass Storage, and more specifically, Shaine Rittman. The facility is extremely clean and the office is well run. Shaine provided excellent and professional service. He took his time explaining each step of the process and provided answers to all of my questions. Moving out was even easier as everything was handled over the phone. I would highly recommend Compass Storage and Shaine Rittman.
Staff very helpful. great prices and climate controlled. Update a few months in - still awesome. Staff is great
Shaine was absolutely amazing!! So please with my experience
Very nice employees and a very clean facility. Definitely worth the time and price for some decent storage!
They were super helpful and accommodating. I shopped around the Manville area to find a storage place and all other facilities employees were rude and disinterested in actually selling their units most just said go to the website. Also, pricing at Compass is way better.
They were without question the best to use. Not only were they very accommodating but the best priced in the area. Linda and Shane were very professional and went completely out of their way to help us when we were in a pinch and needed to move out. Friendly, nice and a great find.
We highly recommend Compass Self Storage and have recommended their facility to both my friends and family recently. The Manville NJ location on Beekman Street is easily accessible, extremely clean, organized and the units are affordably priced, they offer the best value and price when compared to other storage facilities in the area.They provide excellent Customer Service, at the Manville location specifically, ask for Shane if you can. He was extremely helpful with us, he answered our many questions, spent time showing us around the property and explained all information with great detail. He is friendly, professional and a pleasure to deal with. He did not rush us and we came armed with about 25 specific questions ranging from all topics on everything from the cost of the units, to the security of the facility. He is extremely knowledgeable and competent and was able to answer all of our questions.We ended up choosing a larger unit than what we originally anticipated. It is a Climate controlled Indoor Unit located behind the gates of the facility and within one of the buildings This unit fit our needs perfectly.Another reason this review deserves 5 stars is due to the security of the units. There is a touch key pad that requires you to enter your specific code to even gain access to the property, then a large gate surrounding the units. The security cameras and surveillance of the storage units is top notch. The security was another important factor for us when making this decision.Once inside the main office, you can see the multiple TV monitors all watching and keeping an eye on everything 24 hours a day/7 days a week, 365 days a year.In summary: Excellent Customer Service, Affordable Pricing, Clean and Organized Units, Many Choices and sizes to chose from to fit whatever your storage needs might be. Highly Recommended. 5 Stars
Great pricing, an excellent staff (who is willing to go the extra mile for you!) strong security, and they have a truck that you can borrow!Between the individually alarmed units and the cylinder locks, this is probably the most secure storage complex Ive ever rented at.
Amazing Storage units. Helpful and pleasant staff especially Shaine Rittman who is extremely helpful, pleasant and knowledgeable. Highly recommend this place a great experienceJOE C
Very affordable units with great service.
Ive been a customer since 2016. Shaine has always been great to work with, and is really helpful. If I ever have a question, it gets answered quickly. Very easy to work with the staff, and the location is convenient as well. One time I needed another unit on very short notice, and Shaine made it happen within an hour. Looking forward to many more years being a customer! Excellent service.
Mr. Rittman is the consummate professional. We have maintained a small storage unit at Compass Self Storage in Manville, NJ for more than 4 years. I had a special situation recently and the staff there came up with several different solutions for me. In the end, Mr. Rittman, the General Manager of the facility, not only solved my problem but he used the solution that was easiest for me, not him. I think customer service like this is rare and the team there should be recognized for their above-and-beyond performance. Thank you!
Very very helpful, affordable and convenient
Compass Storage and their staff - specifically Shaine, is one the most accommodating, friendly and helpful Storage Facilities in Somerset County.I Have been a customer for 8 years. The units are very clean, accessible, well managed. I highly recommend Compass Storage for any of your storage needs, moving accessories and friendly service needs. BRAVO to Compass Storage for our very long lasting relationship.
The staff was great at Compass storage.... The facility is clean and I truly love how helpful Shane and everyone was. Great experience!
Very helpful and accomadating couldnt ask for a better storage facility, and fantastic management and personnel...a real pleasure doing business !
The customer service is beyond exemplary. The team members at the front desk always keep in touch with me and make it easy to maintain a storage unit miles away. 10/10. Thanks again!!!
I am writing on behalf of Jennie Diaz which does not have a Google Account, but wanted to share her Review... I have been a customer of Compass for about 8 years or more. This is because of the excellent customer service. In that time, I needed to change units because of my storage needs and I got a discounted unit. There were also many times when Shaine would phone me before I would get a late fee. Shaine is supportive and professional. I feel safe and secure at this facility.
Shane was very helpful and made the transaction very easy. Went out of his way to make sure i knew how to use the gate and walked me to my unit. He also had a great sense of humor. The facility was well kept from what i was able to see. The double doors helped moving easier.
Shane and Linda are super nice, awesome to work with, and very customer-oriented! I highly recommend Compass Self Storage in Manville, New Jersey.
I have used a few different storage facilities over the last 3 years and this one made the move in process very easy for me. Shane and Linda are always very friendly and say hello to me if they see me which makes it a pleasant experience for me. They also will meet if not beat competitors prices also a plus
Needed a climate control storage shed. Called around, looked on internet, and Compass Self Storage was best price at close location.But am really writing a 5 star review because of the person who helped me when I went to check it out.Shaine was so helpful. Above and beyond. He reviewed the prices of the units, walked me to the locations so I could see for myself the differences. When I decided which one I wanted, he was fast and efficient with the paperwork in the office, giving clear options on payment method, insurance, etc. Then he went with me to instruct on using the lift and try the lock system. In short, Shaine was very professional and helpful. Thanks Compass Storage. Good pricing.Thanks Shaine. You made it easy.
Shaine, is is EXTREMELY PRODUCTIVE! My experience was one of exceptional service. I would absolutely use this business again.I thank Shaine for his service and professionalism!Compass Self Service is very fortunate to have such a great employee to represent their company!Sincerely,Lindsay G
Shane and Linda are Great very accommodating, always willing to help. They keep the facility clean and organized . I have used other storage properties Before but this property by far has the best staff and property is top notch prices are great toO!! If you need a storage locker come to compass and see Shane and Linda you won’t be disappointed .
Linda was extremely nice, patient, and thorough. The prices were better than all of their competitors.
My experience with the on-site staff at Compass Self Storage was 5 - star! I had looked at and interviewed several storage companies and locations. Very pleased with the Manville location and their staff. Shane and Loretta were very helpful from day 1 and for 3 + years. The were polite, prompt and always would find a solution to whatever my needs were. Highly recommend this location!
Linda is a pretty nice person and helpful
Compass is great, and Shaine is amazing. He is an excellent manager and a real asset to Compass. He is always willing to go the extra mile and goes out of his way to assist - with a smile. Outstanding service. Makes an onerous process less of a challenge. Thank you!
Linda in the office is such a great lady,a big help,and she will help you get the best price & unit. She also tells like it is which is refreshing.
Shane has been a great help. He is very professional. Always ready to listen and find a solution to my storage issues. Couldnt ask for a better person to help me. Highly recommended Shane and compass self storage. Thank so much Shane.
Great place to store up stuff staff are great very helpfull
Shane and Linda have been excellent to work with. Very accommodatingwith getting the right storage unit to fit my needs. I would highly recommendusing Compass Self storage on Beekman St. Manville, NJ for your storage needs
I have had a unit at the Manville location for a couple of years now. Shaine, the manager has always been very helpful. The location is secure and accessible 24 hours and has a security alarm. I would definitely recommend if you are in need of a storage unit.
These folks, especially Shane the manager, really helped us out of a tough spot. They bent over backwards to make our move go as smoothly as possible. 5 stars!
Compass Self Storage is a great company. The facility is easily accessible yet hidden away and very clean. There are many storage facilities around me, but I rented a unit from this location because of the outstanding customer service I received from the general manager Shaine Rittman. I recommend this place 100%.
I just rented a storage from you,and I got excellent assistance, thankyou
Compass isn’t the only self-storage facility in town, but without a question the very best. Let’s face it, all storage facilities offer what their customers need, (a place to put the things they don’t have room for, but aren’t ready or able to part with) at the best possible price. So the difference really comes down to the staff and that’s where Compass far outclasses all the others. Shane and Linda are fantastic. When we first opened our account with Compass, Linda was a temporary employee. She did such an incredible job that I was amazed that she hadn’t been hired as a full-time employee. It didn’t take long until she was made full-time. Since the first day we met, Linda has been helpful and professional. She is able to patiently answer all of our questions and to show us the best units that would suit our needs. She is a real pleasure to talk with and a pleasure to know.Shane is also a terrific person who is kind and willing to help in every way. He has gone out of his way to help us to make our experience with Compass very positive. He is a bright conversationalist and knows his job incredibly well.Another great perk that Compass offers is free use of a 15-foot moving truck. The only cost is $20 for insurance which covers the truck from end to end no matter what might happen. This is a great benefit that we were happy to use. Another truck rental was offering the use of pick-up trucks for $75 for the first 45 minutes and then $20 for every 15 minute increment. What??? If you add that up it gets expensive fast... even if you only had the truck for 8 hours. That’s why we were so happy when we found out that Compass offers a much larger truck for a much smaller price. Smaller being free!I believe for any review to be credible and thorough it should mention at least one aspect of the business that is less than ideal. That said, I have only had one problem at Compass and that is with the area between the parking lot and the outside elevator. For whatever reason, there are long, shallow steps connecting the two spaces rather than a smooth ramp. When we were moving our things into Compass I brought a piece of plywood and used it as a makeshift ramp but it wasn’t the greatest. I have spilled the contents of my cart more than once and have since decided to just carry my boxes from the elevator to my car rather than risk any breakage. If there could be a ramp installed, customers would be able to easily wheel the cart between the elevator and their cars. #buildarampIf your experience is anything at all like ours, you will not find a better storage facility than Compass no matter where you go. Take my advice and go there first. You will be glad you did.Personal PS to Shane, Linda: A thousand thanks for all that you did to accommodate us. You have given us peace of mind and many fewer worries.
I had a storage unit in Hillsborough before coming over to Compass Self Storage. My son recommended this facility because of the location & the Climate Controlled units. He told me if I had any questions or problems, to speak to Shaine Rittman. I thought you should know how lucky Compass is to have the staff at this location. Whenever I would call, I was never treated like a big interruption in their busy day. These people deserve a pat on their backs for their professionalism and kindness.
I am very satisfied with the attention, the ease of the truck and the storage very good, also the prices
Shaine was extremely helpful & professional, also got to meet Shawn Madison District Manger😉👍 He explain in details hours of operations, policy’s. Thank you guys!! I will definitely recommend Compass to my friends & family. Keep it up guys your a great team😉👍
This is great storage place. Its very clean and its right in the Manville area. Staff is very nice and helpful.
Very convenient with nice clean spaces. Good prices and an awesome staff!
Clean and well maintained, should an issue arise, the onsite Manager Shaine has always been quick to respond and correct the situation.
They treat you like family. Very clean facility and a pleasure to work with for all your storage needs
Excellent service and very accommodating. Didnt get that at the larger franchises. also very clean andoffice is open quite a bit.
I rented 2 units at Compass Self Storage in Manville over a 2-year period, and I have nothing but praise for the staff and facility. Both Shaine and Loretta have been friendly, outgoing, and helpful each and every time Ive had either phone or face-to-face contact with them. Shaine has even assisted with lifting some heavy items. And on a few occasions, Loretta has called to remind me that my monthly payment is due. Theyve gone above and beyond to make their customers happy, and I cant thank them enough for their stellar service. Not only would I do business again with Compass (thanks to Shaine and Loretta), but I would highly recommend them. Once again, thanks to both of them for making my experience with Compass so pleasant.
My 10x10 unit went from $149 in 2012 to $169 in 2016 to $268 in 2018 to $300 in 2019! Much cheaper units a mere 2 miles away.
My experience with the Manville facility has been great over the years. Shane has been my contact. He is very pleasant, professional and has always been of assistance.
Prices are best in the area, especially since you can request 24 hour access at no additional cost! Shane and Linda are amazing and offer great knowledge and support!
Clean and safe... excellent customer service..
Linda was really helpful, great customer service.
Timely respones, understanding and polite staff. It was a great introductory price, too. Glad I found this company.
Very clean and safe place ! Shrine was very professional and informative!!
Shaine Rittman is a really hard working an amazing general manager he is extremely respectful kind and listens.
Staff (Shaine and Linda) are very friendly and helpful, got us signed up quickly. Price was good compared to other storage facilities.
Fair price, good service.
It is the best storage in NEW JERSEY!Gloria and family
My husband and I have had our furniture and other household belongings stored at Compass Storage in Manville, NJ, for several years. We were frequently living outside of NJ, but always knew our things were in a safe and well maintained facility. Shaine Rittman is a friendly, courteous, wonderful person. He has helped us many times by reassuring us when we heard the weather could be a problem in Manvillle; provided us with excellent references when we needed help with moving things in or out; and made many helpful suggestions when needed. We highly recommend Compass in Manville for all your storage needs. It is safe, clean, very accessible and reliable. The personnel go above and beyond!
Great service!!
GREAT PLACE, BUT EVEN BETTER PEOPLE TO HELP YOU THERE
Good price and great attention. Thanks Linda, you give a great services., you guys are the best. Thanks again.
Excellent storage! highly recommended!
Awesome location off of a busy road. Easy to navigate, great prices compared to other storage places around.
Very nice place,and friendly people..
Have used this place on and off over the last few years, great service, everything easy to access
Great staff - they are such a big help when you visit or call. I kept my things there for several months and it was a perfect solution.
Professional, very helpful and friendly.
Great staff always eager and willing to help
They have very nice workers and they are very understanding
Its in Manville and it doesnt flood...
Very professional!!!
Been here 3year SHAWN the manager let me use there dolly for free instead of rent it to me had it 3 full days had to move all my stuff no car 6 blocks had to do it with two kids and my buddy all by hand very good group people on well-managed
Shane and Loretta are the best!
A very professional woman