I summitted 10 phones for battery replacement and the technician was able to complete 7/10 phones for me in one day.
Very detailed and knowledgeable about the batteries that I brought in.
Ive been burned twice at this store. My fault for going back I guess. First time I brought my wifes phone in to have the screen replaced. They did replace it, but the sound quality post repair made the phone unusable. The owner was nice enough to give me $50 bucks back though. This time I went in to have a key fob made.First time I went in I explained I already had the replacement fob, just needed it programmed and cut. Cost is $45. They explained they had to get a skim code, and that would take a day or two. 3 days later I called them to see if they had it. They didnt, but got it shortly after.I went in 2 days after that (30 minutes drive each way) Guy says its going to be $70 because I didnt buy the fob from them. Ive been down this road before. They dont even know how much it costs, theyre never going to get it right.I called an automotive locksmith after, he met me in a home depot parking lot where I was shopping, programmed the fob and cut the key in under 10 minutes. $70. Money will spent.Stay away from this store unless you literally need a battery or bulb.
Had what I needed in stock, fast pick up. The Duracell car battery was a very fair price.
Car battery replacement was super fast and convenient, and had the best price when I compared online. Looked up required battery online, ordered and paid for it, scheduled free installation appointment. Took only 10 minutes for the tech to install it. Thanks!
The team at this location are always very friendly and offer good suggestions on other products. The technician that worked on my phone was great.
Getting outstanding customer service always brightens my day. Today is already a better day because the service I received was top notch.An employee approached me to see if I needed help and not too long after that I was on my way out. She was knowledgeable and efficient.
Excellent service and very kind staff, in both locations, Plymouth and Maple Grove
Good service! Easy ordering and lots of options online.
I got my phone screen replaced here in October 2020. When I got the phone back the screen was elevated more than it was before and the employee said “it will compress down over time, it’s because the original adhesive doesn’t come all the way off”. After I left I noticed scratches on my phone body, the screen was not fully secure (moved when pushing down in certain spots) and never compressed down to normal thickness. I lightly dropped my phone last week on carpet last week and the entire screen assembly popped off. That is when I realized they even forgot the screws to secure the screen in place. This place’s screen replacement service is a scam! Since then I bought a replacement screen and installed it myself in an hour for 25% of the price they charge here. I did have to take screws from an old phone since this place lost mine though
Its a great place to work
Excellent customer service to help me replace a car battery. Very knowledge and courteous.
Great customer service. They fixed my phone screen quickly and for a great price. Would strongly recommend this store.
It always seems I go to Batteries Plus Bulbs during an emergency. Yesterday, it was for a motorcycle battery. My friends were waiting for me at a designated spot, but my motorcycle battery was dead. I removed it and quickly went to the Maple Grove store. They ALWAYS have the right battery that I need at the moment. Thirty minutes later, I had the battery in the motorcycle and was on my way. Be it a car battery, motorcycle battery or a specialty battery, you guys always have it in stock.
Easy. Priced right. Great customer service
Polite, efficient, and logical. And the fact you had what I thought was quite an obscure battery in stock. And reasonable priced. What more could I ask?
Ordered online for in store pick up and received an email about 5 minutes later my order was ready. Great price, friendly staff. Even offered to carry it out to my car. Would definitely go back.
They put in a car battery for me. Super helpful guys there
Was able to get batteries for an older power tool for about 2/3rds of what I could find on line.Good amount of different and specialty bulbs.
Jacob is very knowledgeable and fare. Been there before for watch batteries. This time phone battery/repair. I feel comfortable.
Great experience. Was looking for six volt batteries for toy vehicles. The employee was very helpful and knowledgeable and helped me with the wiring harnesses that were still on the batteries. Price for three was much cheaper than I was expecting. Definitely will return.
Super helpful staff, very knowledgeable and we got the answers that we needed
Super helpful. Guy got me setup with a business account which i didnt know about and picked my batteries out and got me on my way quickly
4.5 stars. These guys were great, put my battery in my Yukon, which is kind of a pain to do, and had the knowledge/courtesy to hook up a temporary power supply so I wouldnt lose all of my settings when they disconnected the battery. The only reason it isnt a five star is that I found the battery online was about $80.00 cheaper after I got home, and no one told me in the store, so had to buy another battery online and return the one bought instore which was a lot of unnecessary running back and forth.
The associate who helped my was extremely courteous and respectful, especially with regards to Covid
Great service, bought a car battery online, got pickup confirmation in 5 min, fast with no issue
I recently went to the maple grove batteries plus bulbs to look at purchasing new batteries for my golf cart. I was helped by a guy named Brian. I was very impressed how helpful and knowledgeable he was. Also very professional. It was refreshing to have an experience like I did where the staff know anything and everything about the products theyre selling. Was very happy and will be a repeat customer!!
Wonderful service and great value.
They had what I needed and it was easy to order and pick up.
Prompt service at reasonable prices. Thank you.
Was able to walk in give my name/order number and leave with my product in short order. Thats how its supposed to work, but rarely does.
Very friendly and helpful also able to answer questions that I asked about the warranty and replacement.
Replaced the glass on my iPhone. Fast service one hour. These guys are very knowledgeable and friendly. I had my iPhone battery changed last year agin fast service. Much faster than Apple stores
Really good and efficient service
Easy to order online, quick confirmation of order, quick processing and fulfillment. Great customer service 👍
Friendly and quick service. I got a new screen unit put on my phone and noticed a small blue spot in the display later that day. I brought it back the next day and they replaced it for me right away and even put a new screen protector on it for me (I had put a screen protector on the defect screen before bringing it back).Edit: The second screen started flickering after a few months. I went somewhere else to get it replaced and they told me there are screws missing from my phone! I wish Batteries would have told me that if they noticed the missing screws otherwise it looks like they lost them while repairing...
Easy to order online and pickup in store. Also provided helpful information unrelated to what I went in there for.
Brian, the store manager was very helpful and EXTREMELY knowledgeable when it came to my golf cart batteries. He even helped me install the batteries when the arrived after we ordered them. His customer service and knowledge about batteries are second to none.
Went into batteries plus bulbs on Fri 9-28. I needed batteries changed on 4 watches. Was helped by Brian. He was so helpful courteous and professional. I was in and out on very short time. Went back today to have 1 more watch battery replaced. I would highly recommend this Maple Grove store for an all around good experience.
Great experience. Purchased a battery and received free installation for way cheaper than what others quoted. They plugged in a device so that I didn’t lose all of my programmed radio stations. Another employee replaced the battery on my car door key fob why the other one changed my battery. When I asked about their I-Phone repair services due to my phone being difficult to hook up to a charger the employee asked to look at my phone. He took it in back and was able to clear a bunch of lint that had apparently accumulated in the charging port and the phone worked perfectly again. Best of all he said there was no charge and was happy he could help. I was ready to buy a new phone so he actually saved me a lot of money. I would highly recommend Batteries Plus Bulbs to everyone. I really couldn’t be happier with the service I received today.
B+B has been my go-to store for specialty items for a long time. They always are very helpful finding exactly what I need.
Poor experience all around. Had my iPhone screen replaced after it was cracked. The phone then had several symptoms and never worked right. The phone was very slow, unresponsive and quirky - flashed randomly, froze a lot and shut down randomly. They replaced the screen 3 times and still same symptoms. They finally said they would not replace it again and honestly were pretty condescending the whole time as if it was my fault or there were other issues.Finally I had enough and wasted enough time and took the phone to an apple store to check it out. They decided to try and replace the screen before they replaced the entire phone, and low and behold the phone works perfectly now that apple replaced the screen. There is obviously something going on at this store as it relates to these screen replacements as there are other negative reviews similar to mine.All in all I wasted a lot of time, received poor customer service and never got the issues resolved at batteries plus in maple grove. I would avoid this store and save your money and headaches.
Convenient on-line ordering and a discount for store pickup. Ive had good success with motorcycle batteries purchased here.
Knowledgeable, fast and good prices. I felt good after buying the battery. Even carried the battery to my car.
I wrote this in the parking lot after leaving which should speak volumes. This store is absolutely incredible. On several occasions I’ve needed help and they were more than willing to bend over backwards for me at the drop of a dime. By far the best customer service around. You need batteries or anything else, GO HERE AND ASK FOR DAVE. Wow!!!!
Salesperson super nice, pricing was fair and installed my battery at no charge because I ordered online.
Fine. Came for a watch battery and also got a good deal on light bulbs.
Kevin and Dave went above and beyond with helping me with my key fob issues a few weeks ago. Extremely grateful for the service these guys were able to provide for me. Highly recommend!
These folks know there stuff, they are friendly and helpful, and have a great selection in store and online. I hope people continue to support this location because I enjoy going the few times a year I need to replace obscure batteries like for security systems. Also a great place to buy AGM batteries locally.
Ordered online- picked up in store. Very smooth and easy process as we replaced a car battery on a cold cold night. Stopped by the next morning to exchange the core and just as smooth. Friendly staff and super quick.
They are awesome for odd ball batteries for my odd ball equipment I seem the own. Great job!!
Great products and great service. A little pricey but worth it.
Great service, great price.
Great customer service and great prices
Fast helpful service. Dave explained what he was doing and why as he diagnosed my car battery issue.
Great place for all battery needs
Found what I needed close to home and didnt have to wait for it to be shipped
Jake at the Maple Grove batteries plus was very helpful. I purchased a battery and he installed it very professionally. I would recommend batteries plus Maple Grove to anyone!
It is what you would expect they sell batteries and bulbs of many types if they dont happen to have what you need in stock they can order it in fact if the battery you need is very unique they could rebuild a battery for your application of course this will cost but they do sell batteries and bulbs
Had my watch in for battery replacement. Found out it was solar powered. When we picked it up stem was broken so it couldn’t be set. Even though we don’t know when or how it happened Brian took it to his jeweler. Since it couldn’t be fixed Brian then ordered a replacement watch for me. Then he even took it back to his jeweler to get a link put in the band. He went way beyond his duty to make things work out wonderfully for me. I will definitely go back to this store for any battery help I need!!! Thanks so much, Brian.
I visited the Maple Grove, MN store and Brian did a GREAT job taking care of me. Its customer service like this that make me a loyal customer.
Fantastic service. Ryan tested and replaced the battery in our SUV. In and out in 30 minutes. Very impressed.
They are always quick, friendly, and accurate. I really like their early hours too!
I just change my sad battery for my car right out front of the store. Great customer service tools on hand, A test of my bad battery first to make sure he was no good. It is priceless to change the battery when you want then when you need to. The price difference was nine dollars from Walmart. The service and the tools made it well worth the stop.Thank you guysPS. They have bulbs to😊
My car battery purchase this morning was treated with the most knowledgeable, friendly and accommodating service I have seen in years. Simply Outstanding!
This staff has been so helpful and knowledgeable and patient.
Had the best battery installed in my CrV in just minutes.
Got my car battery replaced in a matter of minutes. Affordable and extremely helpful staff. Have referred two of my friends to this location even if it wasnt the most convenient for them.
Great service, friendly and knowledgeable staff.
Service is very good. Ive been there when they are busy, and they do a very good job of handling folks in the order they arrived, and helping people as quickly as possible. Employees are very knowledgable. And they have a wide variety of batteries. HOWEVER, I would caution folks to know what they are buying. I purchased a cell phone battery there recently, and although it works fine, it only has 75% of the capacity of the original phone battery, which was not mentioned when I purchased. I find the batteries are usually kind of pricey when you compare to other places, too. But if you want to be certain you will get a battery that works without looking around, this is the place for you.
Great service and pleasant sales staff.
This business is like W O W !!! Need a car battery and its 10 below zero ???? No problem, and they install it on the curb out front. Get your cell phone battery replaced, or your shattered screen fixed they do that too !!! Hands on, full service, thats what they do !!! Ill be back....5 S T A R S
Dead battery in Byerlys parking lot. B+ gave my friend cables to start car n we droveto B+ . Dick checked alternator n battery n installed new one in front of store.On my way in no time. 2 great n helpful employees!! Jo
Jake at the Maple Grove location was excellent. He knew what I needed, found it, installed it and had me in and out in six minutes! Thanks, Jake!
Free battery test. Battery still good.
Great Service - Thanks !
Buying bulbs can be so technical these days, but the staff here is super helpful and can explain the products well.
I shattered the screen on my iPhone and needed it replaced ASAP. I brought it into the store and it was replaced in 45 minutes and I also got a new battery for a discount! Great place, love the guys working there too!
Had my truck battery replaced. It was quick and easy which is great when it is below freezing. Used online coupon that brought price of battery to within a few dollars of Walmart version of the battery.
They are very rude, when they don’t want to honor their own warranty they lie the thing is not fixable only for you to find out from their competitors from across the street that they just lied to you.Many places in Maplegrove cheaper than here. They even charge for diagnostic when the other place is free.
Went to get some new light bulbs and got educated on how much more efficient LEDs would be for my utility bill. Didnt expect this level of service!
Extremely helpful and efficient service as a last minute walk in for a truck battery.I buy all my batteries from this store.
Friendly service and willing to help test my battery backup (UPS) unit for free.
They have been very helpful getting my business lights converted to LED
Always come thru. Great prices.
The two employees were very friendly and prompt.
Great service for SUV battery purchase. Installed replacement battery in sub-freezing weather without hic-up ... fast and with a smile.
The person that helped me knew exactly what I was looking for
Battery ordered online and installed in 15 mins. I wont ever go anywhere else going forward.
Ordered a replacement car battery online late last evening and picked it up early the next morning. I talked with the sales representative about the battery that was being replaced as well as the new one; I obtained information that I was seeking.
They give good service.
Great service
My car is so old, they no longer offer my key fob :-( .. Got the a new battery :-)
Very helpful.
Very helpful.
They have what you need.
Good service