Since the start of using a c-pap machine, I have worked exclusively with Liberty for all my needs. From Lisa to all the employees in the store, I have been very happy. Theyre knowledgable, and friendly, and go out of their way to explain and answer all my questions. Like clockwork, Lisa checks in with me, to see how Im doing, and get new supplies ordered. I am well taken care of, and I am grateful. Thank you to all.

I ordered CPAP supplies and was told I had to pay upfront which is not normal insurance policy. I was told the cost and asked several times if that was the TOTAL cost as I have high deductible insurance. I was assured it was the total and paid what I thought was the full amount in advance. A month later I received a bill for $80 when they found out my insurance allowed more money to them. They refuse to honor their original quote and say they never said what I paid was the total and I was a liar. Avoid at all cost and if you must use them GET EVERYTHING IN WRITING!

Last week I was served by Laurie. She figured out all my questions and ordered everything what I needed. She is an incredible woman. She was very kind and polite to me. The world needs more people like her. Thank you very much, Laurie. I appreciate your help. God bless you richly!

Eh. I stopped by to find out how much it would cost to rent a knee walker. She took a copy of the prescription and said she would find out how much my insurance would cover. I never heard back, so I called. She still hadnt contacted them to find out. She had suggested that we wait to get it until the last minute- suggesting my husband come pick it up WHILE I am in surgery.Um...no. Thats a bad plan. Im buying one on Amazon. Its cheaper than renting and sure looks like its the same quality

Purchased a gait belt. Only $16.95 item. I had a caregiver pick it up for me for my Mom. Since I live out of town I could not return it within their 10 day return period. Mom passed away and never used the item and I couldnt get there to return it beforehand...They would not return my money!!! Mean people!!!!

Thank you liberty for hooking me up with a CPAP mask this morning....yall rock!!!

Mean & unhelpful staff