Hunter completed installation of two Coplay garage doors a week ago. They look great and the workmanship was top notch. We ordered the doors in January and delivery was expected in eight weeks. They arrived right on schedule and were installed the next day. We had a motorized opener installed on one door and it works perfectly. The installation team of Manny and Tom worked well together and were extremely professional. The cost of the installation was more than competitive beating the competition by a wide margin on the same doors. Several neighbors have taken the time to compliment the doors. I’m now motivated to see if they can replace our double main entry doors!

First of all they answered right away and scheduled and showed up for appointment! Unfortunately that is rare these days. They replaced my 20 year old opener, price was fair, installer was great!! I highly recommend this local company and know that they stand behind their work.

They did a nice job. The doors showed up when they said they would and they did a good job throughout the process.

Great price, always around to answer questions, product on time, beautiful and well made product, very happy with Hunter Doors.

The sales representative, Max, never showed up for the initial consultation. I called him about half an hour after our scheduled appointment, and he had clearly forgotten that we had an appointment. Max came later that afternoon, and I chalked it up to a misunderstanding. A couple of weeks later, when my husband and I were ready to order the door, we had an appointment with Max at our house between 4:00 and 4:30. We never heard from him until he showed up at about 5:10 with nothing but a glib comment about it being Friday. My husband and I, who both work and both rearranged our schedules to meet with him, were apparently supposed to think that its reasonable to keep a customer waiting without a word for forty minutes because its Friday. I told Max to get out and called Hunter the following week to see if they had another sales rep. (We wanted to patronize them because they are a local company but didnt want to deal with Max.) The person who answered said that one of the owners could take orders and said that they would get back to us. We never heard from them. Maybe Hunter does good work, but its surprising that they ever get that far, considering how they treat customers.

We recently had a new front door installed by Hunter Door. If this review was only about the door it would be 5 stars. The door is great, and looks wonderful on our house. The installer, Bob, worked his tail off for 4 hours, by himself, to make sure everything was correct and right. Bob took off and re-installed an existing storm door (I think it works even better now), and he even replaced the interior molding with newer composite molding. It looks great!However, what makes this experience average is the lack of communication by Hunter Door to its customers.When we originally ordered our door in October, one of the selling points was it would only take 4-6 weeks to have it ordered and installed. We were excited to think we would have it for the holiday season. As six weeks came it was radio silence and we heard nothing. I had to reach to our sales rep, Max and was told everything was backordered and we were looking at mid-December. As mid-December rolled around, I AGAIN heard nothing, and AGAIN had to reach out to Max on my own with him saying the door still wasnt in and they would update me when it shipped. The same day a contractor for Hunter called me and scheduled us for a January install (12 weeks after our order) in hopes the door would be in. Max always gave the standard, COVID supply chain backup excuse (a sticker on the door says it was manufactured on November 2, 2020 about 3 weeks after our order). In my opinion COVID started in March and we ordered the door in October, you should have a realistic view of your supply chain/install estimates seven months later. I even understand having to exceed estimated time frames, but it would be nice if around the six week mark we received a call saying we apologize but your door still isnt in...well keep you updated. Two days before our install I still heard nothing from Max/Hunter Door and AGAIN I had to reach out to check on our status as they had told us when we ordered the cold weather may delay install (and the forecast on install day was looking iffy). 12 weeks later the door was finally in and ready to be installed!We do enjoy the look of the door. Its hard not to when the prior door was 60ish years old. Hunter wasnt the cheapest, but also wasnt the most expensive. They do take 50% up front and the other 50% the day of install. For all the delays in getting the door installed, they werent delayed in collecting final payment, as Max showed up just as the installer was pulling out of our driveway.If youre looking for a quality door and good workmanship at a decent price and have time to wait then Hunter Door is worth getting an estimate. If customer service or short time period is high on your priority list, Id look elsewhere. Id caution whatever time estimate they give you to take it with a grain of salt, and at least double it for a realistic time frame.

Always responsive. Excellent work.

Top of the line service. They fixed my double door garage door quickly and cost was very fair. Very knowledgeable and know their stuff.Thank you.

Called on Saturday morning because my garage door wouldnt open. Somebody answered right away. Said they were booked up, but would Monday be OK? Came out today (Monday). They were on time. Fixed the problem. Happy with the response time and thought the price was very reasonable!

If I could give more then five stars, I would!All we needed was a previously purchased garage door opener installed. The installer Dom, was there right on time and couldnt have been more friendly! He did an absolute phenomenal job running the wires, installing the necessary hardware and then explaining how everything worked. Its a rarity to see service like that nowadays. We appreciate everything Hunter Door did for us, and would absolutely recommend them to anyone looking to have garage door work done!

I have been using Hunter Doors since the early 80s. I have never had a problem with their work. They are always on time, and in an emergency within 24HRS. Today I called them about 11AM and the repair work was completed by 3pm. The first experience they even suggest how to save money onmy new door instal. Their prices are reasonable and there work has always been good. They even clean up after their work. Great job today

Seriously? I went through Home Depot as I purchased a garage door opener and wanted them to install it. I find out they cannot install it due to BS excuses!The guy was afraid of installing it because my garage door uses a single torsion spring. Seriously?! Secondly, even though it was a 8 door they couldnt install a 7 opener. It does not matter for them, it will still work. They could easily have used an extension kit if I really wanted to open the 8. Third, they made a big deal about not having an outlet near the opener. I understand it needs to meet code not using an extension cord. However, theres no way everyone has am outlet prior. Your telling me they cant run a wire to add an outlet?

Called for someone to come out and give me a price for a new door. Person answered the phone said someone will call with a time. Never called!

Great experience from sales to install, All involved were very professional, on time with delivery, install was great.

Very prompt and reliable, clean work, perfect installation and I recommend them without hesitation

My torsion spring broke on my double garage door.Called a couple places about 8-am and Hunter Door was the company who could get me an appt by 12 noon the same day.I had two springs on the same door and only one was broken.I was told its recommend to replace both for one installation price. I planned to do this anyway.They came out on time. the technicians name was Eric.He was very helpful and even cleaned my garage door that had grease on it that my contractor left when he tried unsuccessfully to fix garage door for me.The price was reasonable,the person who answered the phone was detailed, the tech was prompt and finished the job in under an hour.The garage door not only worked but was very smooth and quiet.Would use again and highly recommend.

I asked them to come out to see why my door was stuttering as it was going up and down. They scheduled it a couple days out and arrived in the middle of the two hour window. The guy went right to work but didnt introduce himself or say hello. I dont even know his name since its not on the paperwork.His first words were, Did they tell you about the $95 service fee? I said, No since all that we discussed on the phone was that they would come check it out. Honestly, if I had known about it I would have checked other options.He looked over the hardware and took out some spray lube and took 5 minutes to spray the wheels, bearings, and joints. He tested it a few times and said hed write up the bill. He charged me $95 for the visit and $7 for the can of lube. This was way too much in my opinion.Pros: The door works better now. I got to keep a can of spray lube.Cons: The $95 fee was NOT disclosed until he arrived. I paid it because I wasnt going to argue their fees and the door now works.I was not satisfied with his charging a new customer $109 for literally 8 minutes of his time and a can of generic spray lube.Was he justified to do it? Yes. Was it the right way to handle the situation? No.I want a company that will do right by the customer and if he had said something along the lines of, Hey, its your first time and wed love your business in the future so Im only going to charge you for the lube and $30 for my 8 minutes of labor then I would have been impressed and written a glowing review. Instead, Im underwhelmed with the work and unimpressed by the cost.My suggestion, be proactive about fees since you cant rely on them to disclose them over the phone and know what youre getting into with potentially minor service calls.

Door opertaing cable broke the night before we were going away. Call Bob after hours and left a message. First thing the next morning Bob called and was able to re-arrange his service schedule to fit my time frame. We kept in phone contact and as soon as I had a firm time to be home, he dispatched Frank who arrived within 15 minutes. He fixed everything quickly and spotlessly clean.It is this type of outstanding customer service that will always keep me a Hunter customer. Well done Bob!

Reached out to Hunter Door to replace my garage door opener. Our installer Frank was very prompt and I appreciated how he explained the process to me. I also appreciated that he took the necessary precautions and wore a mask. Hunter Door were the ones to install our garage doors 10 years ago and Im happy to have reached out to them again! Thank you!

Great Service, no hassles, good pricing, what more do you want?

The door we ordered came on schedule, was installed well, and looks great. That said, the installers were downright rude. One of the two just glanced at me when I said hello and then abruptly turned away. The other did speak but was short with me to the point where I was uncomfortable standing in my own garage, gave sarcastic answers, and acted like my presence was bothering them. For example, at one point in our brief conversation I asked if they needed anything from me since I wouldn’t be able to stop back again later due to work. The reply was a very sarcastic “We didn’t need you to come here now”.We paid a premium for this door and were hoping the service would match up- it didn’t. The interaction with the installers really ruined what was otherwise a good experience. We won’t be using or recommending this company again.

Excellent work, fast service, and a great price. Hunter Door is an asset to the community! Thanks!