Nice place but merchandise is TOTALLY OVERPRICED. You can find a lot of the same items at other craft stores for cheaper prices. I suggest downloading the app because once you do, you get a bunch of coupons that can be used in the store, and even with the coupons the merchandise is still over priced. Maybe thats why it was dead inside when I went. The staff was really friendly though. The store was quite nice and large. But good lawd, THOSE PRICES! I am not cheap person, I just dont appreciate getting ripped off.
Great inventory. Place is clean and organized. They have everything here!
Very nice store, plenty of materials for crafts and projects, check the website to see if they have what you are looking for and for cupons
First time ever in a Joannβs. Was interesting. Store seemed dead. But there was also hardly no employees. Got lost looking for what I needed. Finally when I found someone she mumbled her answer and walked off. ?!?! Idk maybe she was having a bad day.
Store always clean and well organized.Locations convenient to work.
Large selection of sewing & craft items. Pleasant staff.
It was fantastic they had such a variety of things on sale, the sales people were available to help the customer service in that store is awesome. I will definitely go back and Shop there even when I dont need fabric.
Stock and staffing are very low. There is not much on the shelves and stood in the checkout line for 20 minutes as the cashier was still ringing up the same customer.
Craft store..good prices
Rude employeesAwful customer service!Never have the things i need!!!Also, they wouldnt scan a coupon for me, though i showed my battery was dead.No wonder why your business is doing bad smh
Great craft store with home sewing needs! Large, clean store organized for easily finding anything a crafter needs.
Lots and lots of arts and crafts supplies!! Clean and organized...
Be aware that it may be difficult to return things. Not like on line where you can return things and there are no questions asked.
Beautiful selection of seasonal fabrics. Often they publish coupons for additional savings. Get on their mailing list.
They need better signs...like alphanumeric aisle #s
Friendly help, I found what I needed at a great price. Good chance that you will find options for what you need
I was in there with a friend of mine in a wheelchair. The girls there were fantastic. They brought things to us rather than have us go all over the store in the wheelchair. They were also very helpful with yardage and ideas. I will go there from now on for all my fabric and sewing needs.
Always a pleasure.
I was in this location today, I was extremely surprised with the service I received. The cashier Antonella was so helpful and pleasant she made my experience worth the trip from Lauderdale Lakes. I will definitely go back to this location for future purchases.
First time customer asking for location of item, employee point to the direction of the item (which was unclear) instead of escorting customer. Basically floor staff was less than warm and friendly. Not a pleasant first time experience.
Awful customer service at this location.Assistant manager, VALERIE, is rude and tacky. I confronted her for not being helpful while an employee clearly needed assistance and she screamed in my face, totally ignoring professionalism and social distancing guidelines.Ashame that she is a manager and is supposed to set an example for her employees. II have reported her to customer service.
I love going to this store, there are many varieties in fabric
This is my happy place! I just cant go and get what I need without walk all around the store y break my budget with stuff that I think I need but no really π
I wish the would bring back paper coupons 50 percent off.
The staff there seem miserable? Especially the ones that have to cut fabric. There are not pleasant its like there are working in a prison. No personality, no happy greetings to make you feel welcome to be in the store. This is a true reflection of management. Joann corporate should step in and teach the staff about good customer service. Or just go to online sales and shut the stores. Its π₯ sad, you get more courtesy online.
Its ok but they have no customer service counter, and finding help was very hard to do.
Great selections...lota.of craft and fabric items. If you are crafty, an artist or maker, then chances are good you will find something you need. On line app coupons available. Good store and friendly help. Keri in fabrics is always so helpful and informed. Thanks.
I know they apply coupons to a less expensive item; however, I spent $20 on regularly priced items and they applied the coupon on a $1 item. Wow! .50 off
Great place
I always appreciate the brightness of the store and its cheery displays. The fabrics and choices of are great with fine exception, silk. I guess it doesnt sell well nor is it easy to source. My project leads me to online retailers and I hate this so much. It wont be long until all thats available is delivery from online sales...add not pandemics..Im shaking my head.
The lady from the fabric section is not willing to help you. I asked her what fabric would be good for upholstering some dining chairs and she just pointed at the fabric and said any of the fabrics in the store. And Im new at this but I know thats not true. First time at this store locating and certainly the last.
Very busy π they got great sheets and area rugs.. Good pricing and helpful employees. Next week Im returning for frying pans π
Beautiful home improvement items at reasonable prices
The place seems nice; there was a line outside waiting to get in. There was almost no cars in the parking lot. I dont think that store is so small. Live a lot to be desired.
Not enough fabric, to buy, on a roll
I love this store. Its my go to craft store. It almost always have what I need for my crocheting or knitting projects.
Nice employees. Not a good selection of elastic or elasticized lace. Interesting selection of crafting supplies & fabrics.
Jo-Ann Fabrics has a great selection of paint for t-shirts, outdoor wood projects, metal they have sparkle spray which I love. Theyve got a million things for weddings that you can make your own favors. Theyre Christmas ornaments are on sale and they are so unbelievable tons of colors turquoise, red, Blues, tons of colors shiny ornaments unbelievable . It is like a virtual candy store for a crafty person. Enjoy and happy Hanukkah.
This is the first time I visited this Jo-Ann fabrics and they were mediocre busy and the bathroom wasnt very clean and considering that they got the covid-19 going on youd think theyd have a cleaner and getting help with things was almost impossible so I dont think Ill be visiting that one again but you can use your choice but I wasnt my best visit to any Jo-Ann fabrics that was one of my worst.
Everything you need is here And the supervisor and the staff member are beautiful
Love going to Joanns when Im in a creative mood... I can always find a new project if I am not engaged in one!!
The customer service was excellent.
Found items for less then amazon
Always has a great selection of items and great ongoing sales or special discounts. Staff is friendly but they need to have a better system at the register during peak hours or season. Otherwise great place to shop and find great deals. Crafters and sewers paradise! Also has a small but great selection of books to get inspiration or learn from! Overall great store with friendly staff.
Mario took really good care of us. We were shopping for decorations for a wedding. He knew we were on a strict budget so he helped us get exactly what we needed for the price we wanted. I have never had a better customer service experience.
Unbelievable store! Amazing products!
Just wanted to share that Keri P. was a wonderful help today at the Margate store. She was knowledgeable and helpful and friendly and went out of her way to assist me. What a great experience.
A lot of good stuff
Always have what I am looking for We love this place.
No Entry. After work on Friday evening I rush over to Joann Fabrics just to wait in line for 15 minutes and be told that I would not be let into the store because they were closing. Store hours listed open until 7 p.m. they locked the doors in my face at 6:30 stating the hours have changed theres nothing they can do have a nice day. I had a project I wanted to start and I thought going to a specialty shop was the way to go however being treated like this makes me want to shop at Walmart. That way when Im treated rudely theres a reason. Very disappointed they could not take the last three people in line as a courtesy it would not have taken long hope that was worth them losing a customer.
Always have good products and coupons available in the app.
I donβt know whatβs up with that branch their AC is not working for months now! Poor employees. I canβt believe they would let something like that happen in 95 degree sunny Florida. Itβs cruel.
I love Joanns I get all my fabric here. But I had a horrible experience the last time I went. I went to the cutting table to get my fabric cut as one does, I was just trying to do some quick mental math and tell her I need to yards she starts to lay out the fabric and I quickly tell her wait I actually need more. I tell her before she even cuts it and I tell her the new measurements and she still cuts the old measurements! I tell her no no stop and she finishes cutting it. I ask again for the new measurements and she says theres not enough left on the bolt for that much. They had no more of the fabric anywhere and she didnt even apologize. After trying to cut more fabric she was very rude and harsh and trying her best to rush and rush. I felt so unwelcome and unwanted. I walked away from the table to try and find new fabric to use for my project. I didnt find anything but I still need the rest of my fabric cut I waited until she left the table and a different women came. She was much nicer. I would not could back to this location.
Beautiful store and so so customer service. They have everything you need for your projects. But prices are way too high. Big discounts highly overpriced items doesnt save you anything.
Good price
This is a fun place to go for all your sewing and crafting needs.They have the biggest selection of fabric in the area. Okay, I know this isnt saying a lot, but at least its something. There are sewing machines and accessories and notions.The crafting section has a large variety of supplies for all kinds of crafting projects from bird houses to fabric painting. There are always current seasonal favorites, like gingerbread house kits.The prices are generally reasonable. The best thing is that you are allowed to stack coupons and there are always plenty available, along with different store specials.The big issue here is a lack of sales associates when you need to check out. Ive never been there when we didnt have to wait for an unreasonably long time to check out. This seems to be prevalent with the chain. It doesnt matter which location we go to, its always the same. I even read a review of a location in CA that had the same complaint.If they would make it easier to get in and out, Id probably give it 4 stars, but I get tired of the same issue all the time.
Love this Joann location, always very nice & clean. They have a large selection of planner supplies.
Too, too expensive.
There is good located. I visit them twice a month to get my business stuff..They were always kind and try to help.
Awesome place to go shopping, a hugh variety of merchandise to look at, very friendly, customer service, cashiers very friendly, great sales. Always have what Im looking for. Great clearance as well to look at. Keep up the great work Joann Fabrics.
Came to this JoAnn because the location on Federal Highway in Pompano was out of something i needed. To my surprise, this store is about twice the size of the Pompano location. This of course meant that they had more item selection in stock. They also offer custom framing at this location. Staff were helpful. Great store.
No help, Joann. Register or fabric cutting are the only people around. If you can eventually grab one, they start searching aimlessly like I did for 45 min. Other stores are very helpful, this one lost me. Sorry, Joann
The employees are extremely helpful! Yami helped me with my indecisiveness in how much fabric I needed for my project. She took the time to guesstimate with me how much fabric I would need for each part of my project and where I would be able to find the remaining parts within the store. I cant remember the cashiers name, but she was also patient with me and helped me with the JOANN app so I could use the coupons. I got 50% off! Thank you!
Different Joanns today. All of the sale fabric shelves were completely empty. Ive never seen that happen. Late a lot of beautiful Fabrics but I wanted something from the sale table for a special project.
I am shopping for 8 oz fabritac and before coming to the store i checked online to check for in stock availability. The site showed 6 in stock. Turns out I made a wasted trip because they did not have a single bottle in the store. I checked with the clerks who checked all the designated shelf locations. I am very disappointed.
Favorite joanns by far. Selection far exceeded the other locations and it has ample parking
Worst experience ever at this location. Worst customer service and the manager on staff is incapable of dealing with common day to day issues... Would not recommend this location to anyone. Hire more experience staff
Great selection, helpful clerk. Good sales! Spent too much, as usual.
Love this place and their selections. Our cashier was awesome during a busy day she worked 2 registers to cut down the long line. And was very pleasant.
Low staffed!No assistance! 110 degrees in there store! No air conditioning it should be illegal to be working like that all day!
Too expensive go to Michaels
I made a $43 purchase of beads for a necklace I was working on for a client to let him choose the ones he liked and I would just return the rest. Unfortunately, the beads I purchased were not recorded properly on the receipt so I had to take store credit for a much lower price. Im not sure how that happens but I wish there was something that could be done especially since it was an error on the stores part. Ive never had this issue at Micheals.
Excellent selection of sewing notions and crafts, great in-store discounts and deals. Always check their website for a coupon!
They had signs all over the store Buy 3 items, get 2 free when I get to pay... They did not honor it.
The young lady that works at this store Nereyda is one of the best employees at that store. She has great costumer service with wonderful help. Joann fabrics youre lucky to have her working for your business.
20% coupons given at the end of each receipts
Love this place! I always find what I need for my craft projects. Lines are usually long because they always seem to be understaffed. But the employees are always nice and helpful. Dont forget your coupons!
Store itself is great...a winter wonderland for anyone looking for a creative hole to be filled. Always well stocked with many selections...staff is friendly for the most part save for a few instances where the fabric cutters seemed a little caddy and condescending and not too keen to help an up and coming seamstress like myself. Change your ways old ladies!!
This store is always clean and presentable. Dont necessarily care for Joanns prices but the sales are decent enough to keep me coming back. Nice selection of everything.
Nice store good people Ive even found things to do
Here you can find pretty much everything you need if you are into art and crafts. there is a huge inventory of fabrics, staff is helpful and friendly. You can get cupons every single day from their app and save on pretty much every purchase.
Customer service is lacking. Store clerks are hard to find and not really helpful. This holds true for both Joann stores in North Broward County (that I visited multiple times each). On a positive note, both stores are clean and stock is well maintained.
I get all my crafts and needlework from Joanns love this place
I always make my trip to Joannes fun. I love DIY projects and they have everything u need. Even the perfect selfie backdrops!
They had an abundance of products...much more inventory that other Joann stores. Also, we got lucky and got all our items at 40-60% off.
This is a nice store and the people are helpful and pleasant. I find their selection limited if you like anything but mainstream fabrics, but that is ok most of the time. Great for arts and crafts.
Always has what Iβm looking for. Great sales especially during the holiday season.
Awesome place for crafting. So many things! Its like a museum
Love the coupons and sales. They always have what I need to do my projects
Just not as well stocked as others. People that work there are nice and try to be helpful. The store itself while looked to be new looked poor maintained in some areas and packages of items resealed but missing key items (possible returns?)
If you like craft stuff and sewing, this is the place. Can spend hours in here. I went for a picture frame and got a great deal.
The website site closed at 7 during covid 19, I came from Fort Lauderdale and the doors close at 6:30, they should update this information in website to you donβt lose you time
This is a oouuu, ahhhhh store. I didnt know where to start shopping because they have so much stuff. If you have the talent, you can find what you need to make it happen.
Crafters Heaven. Todays deal was buy one get three free... What more can I say! The staff are all crafters so they are great about answering questions.