I had a very enjoyable experience here at mattress firm. I walked in here with a bad back uninsured what kind of mattress I wanted to get into and Alan was very experienced knowledgeable and very friendly. Im pleased with the outcome of my purchase of my new purple bed! Thank you Alan and MJ yall make a great team π
Allan assisted us with purchasing a new mattress for our RV. He was very nice and professional. He made the experience pleasant. I had called ahead to make sure they had the mattress we wanted and informed me we would have to order the size we wanted which was no problem. When we arrived, we found out he had called other stores for us to see if any had the size we wanted incase we needed the mattress sooner. He went above and beyond.
This was a great experience. I worked with Matt who was very professional, kind, and knowledgeable about the product offerings. He really paid attention to detail and listened to what I wanted. In addition, I was able to get a really good deal on a quality bed. If youre in the market for a new bed, I recommend checking them out.
Alan V is by far the best in the business! Alan was kind, very knowledgeable about the various mattress styles, confirmations and brands. I felt like a member of my family was helping me pick the perfect mattress. Thank you Alan, weβll be back for mattresses for the rest of the family!-Dr Sam
Alan and Matt, replaced mattress, box spring and frame with no hassles. They were both professional and gentlemen. I would recommend Mattress Firm over any to everyone.
The customer service was amazing. So patient and explained all I need so well. The two employees could not have been better to deal with. They are both a number 10 in rating, for sure
Excellent service ! MJ provided outstanding customer service and was very knowledgeable on the products and services provided by Mattresse Firm. The Location utilized proper PPE and was clean as well. I would highly recommend this location to everyone. Very welcoming and friendly location. 5 STARS !
Me and my fiancΓ© arrived at Mattress Firm and immediately felt a warm genuine welcome from Matt. He was very polite, had a great sense of humor and helped find the perfect mattress for us. We were more than pleased with his service and our purchase. We will definitely recommend him to our close friends and family.
Sales Person was friendly and did everything he could to get us a great deal..
Alan was very helpful, he offered me many options and I actually ended up getting a better mattress then what I originally was interested inβ¦..Thank you guys excellent customer service.
Matt saved us $2,059.96 to be exact! He definitely knows what heβs talking about. Good customer service. We were very happy about our service, weβve been to different locations but this is where we were definitely happy. Thank you Matt !
Great service, I walked in and Matt was the only sales person on the floor and he was juggling several customers. He was courteous and professional with helpful information about the different mattresses. Although he was helping several customers I never felt ignored. Great job!
Admittedly, we knew what we wanted (Purple. 4) when we arrived and their website correctly showed that they were available at this location.My son did his final comparison trial and we sealed the deal. The guys at the store were surprised that the Purple-branded foundation showed on their website, but they made a phone call and learned that those are shipped direct from the factory.This location has lots of windows and a good selection of product in a tidy store.If you enjoy friendly banter and a casual sales experience, then this crew will be good for you.
Matthew was amazing!!!! As soon as I walked in the door I was welcomed my Matthew. He was very attentive to what I wanted and showed me some nice mattresses according to my preferences. I picked out one just right that fits my budget & needs. He was patient and funny. Made me laugh the whole time. Whenever I need a new mattress I am definitely going back to Matthew! Thanks!
Thanks to Aida Garces my husband and I were able to purchase our mattress with same day delivery! The customer service and knowledge Aida gave was phenomenal. The prices are reasonable and the showroom leaves you with many options. I highly recommend - Jones Family
Our salesperson, Matt, was extremely knowledgeable and friendly. Thanks to his expertise, we are expecting our new Purple mattress, adjustable base and lots of extras tomorrow!! An amazing deal, zero percent interest for 36 months, extremely affordable and so much better than what we went in there for. We planned on simply replacing our 10 year old mattress. But.....once we tried the Purple series mattress, AND the remote controlled adjustable base, that was it...SOLD!! The comfort is amazing!! Many thanks to Matt at the Margate location!!
I tried to buy a mattress there. They told about financing. Ask me to do a down-payment. I did. Then, the financing was not approved and let many days to have my down-payment returned. And nobody told me that will let a lot of days to have my money back.
MATT was very pleasant to work with.He was extremely knowledgeable about every mattress in the store. His enthusiasm towards the products and his explanations of which mattresses would likely be a better choice for someone like me with a chronic back issue were the reasons we bought from Matt at Mattress Firm.
β10β!!!Just want to say WOW Allen is an Expert at SLEEP solution sales knowledge and presentation, we arrived at the Sample Pepper Tree location late on Sunday about to close, he and his humble assistant Bill took us patiently completely through every single level of mattress packages...by the end of the presentation we (my wife & I) felt very well educated and clear about making a solid and confident decision on choices for our sleep solution experience!You will not get this kind of friendly level service and attention to detail anywhere else!I highly recommend the walkthrough experience with this location and Allen/Bill Team providing Expert package suggestions with excellent results...It was a real pleasure to shop & buy there, and we absolutely Love our new purchase!I highly recommend and I will refer and repeat that this Mattress Firm cannot be beat!ππ»ββοΈThx,Myles
Great experience choosing a king mattress with Alan at Mattress Firm. He knows his mattresses. Stan and Alan are very professional and listen to your concerns. Thanks guys.However the delivery and installation guys barely spoke English and did not plug one of the bed platforms into the surge protector as instructed.
Such a pleasant and helpful experience working with the guys at MF Coconut Creek!
Alan was great explaining the differences between the mattressβ we liked.
My salesman, Alan, was professional, knowledge, and extremely personable. He offered me several good choices within my price range and accommodated my personal preferences. I have purchased from Mattress Firm in the past and, when I need a mattress in the future, will definitely be a return customers.
After 20 years, we finally decided to get a new mattress. We worked with Matt and he educated us and gave an amazing recommendation for our sleep style. We are so pleased with our new mattress and adjustable frame. Especially the massage features. Thank you Matt.
Sale person was friendly and knowledgeable and made us feel comfortable. Awesome service.
I enjoyed my visit, Mary Joy wS very helpful.
Joseph Deco hereGreat service. Very intelligent salesman.Happy with choice of productrecommendation.
My sale person was Stan Rosen. He was very informative about the bed I wanted to purchase. He had me test out several of the mattresses to see which one I preferred. We settled on the pressure firm mattress with the mattress form 300 adjustable base. We are expecting our delivery on Friday.
Adam was great! Very friendly, explained everything clearly. You can really tell he cares. We got the BEAUTYREST HYBRID FIRM. Itβs definitely worth it, super comfortable, and even though itβs firm itβs got just the right cushion.
I had a very pleasant experience at this location. Adam was very friendly, helpful and informative. I left with a great deal and exactly what I wanted. Excellent customer service from Adam and the manager there.
I had a great experience buying my daughter a bed from Mattresse Firm. I was helped by Matt deRose who did an excellent job guiding us through the process which make us confident in getting the right sleep system for my child. Couldnt of had a better exprience!
I am Margarita and Matt helped me with a box spring I was buying for my ma.He told about all the options available, they delivered the next day and an hour earlier than they quoted.Great experience all the way around.Thank you Mattress Firm β₯
Alan was very friendly, knowledgeable and helpful. He guided us through the whole process to make sure everything was clear and understood. He provided us with great advice regarding the Purple pillows. We are really looking forward to our new mattress, pillows, sheets and the adjustable base.
Me and my husband just moved down to florida and are furniture shopping and ofcores we start with out beds. We were searching many places and couldnt find the right mattress (yes we are picky with mattress) because that is our rest space the one thing that gives us the only comfort we need after a long day. So alot of places the prices were or too high for bad quality or too cheap and bad quality. We finally came across matress firm not too far from home and just what we were looking for. The gentleman greeted us and got to work with us right away offering good quality and with alot of help when it came to pricing. Finally we are going to receive our great mattress with a good deal and comfort cant wait so exited!
MJ and Allen were awesome!!! Like doing business with old friends.
My wife and I were just checking out the deals on mattresses offered around us, as our old mattress has been due for an upgrade for a while now.Decided to stop at Mattress Firm to see what they had to offer, but we werenβt thinking about purchasing anything yet. They carry the major brands in the field.We were greeted by their sales associates in a very professional and respectful way. Matt took care of us, asking the right questions and listened to our requests making the right recommendations based in our budget and needs.Never felt pressured to buy anything during the whole process but he gave us the right numbers and conditions, I realized we had a good opportunity to move forward.Matt and the rest of the staff at this store showed their willingness to help their customers during the sales cycle.I would recommend them if you are looking to buy a mattress, complete bed set, etc.Douglas
Manager Matt was absolutely terrific in accommodating my needs with excellent customer service: I would recommend these folks to everyone.
My wife and I had a very enjoyable experience here with a gentleman named Matt. Very professional, very helpful. Matt made us fell at home and answered questions on a professional level. I recommend this company and more specifically this location.
Mr Alan Vanderwerf was very welcoming... He is a professional in his field... His advice and easy way made our choices easier... I would recommend this store to every one.... This store is so clean and neat and inviting at this time in our lives.... Thank you for the kindness shown to us... .
Matt was extremely knowledgeable about every product in the store and explained it in such a way that we felt very comfortable about our decision. He walked us through every step of the process and made us feel like family. Definitely visit the margate store and ask for Matt. You wonβt be disappointed!!
Excellent service was very please Alan was wonderful. Will recommend to everyone I know. Thank you
Allen at Mattress Firm is Awesome! He helped us to purchase our new bed and his customer service is incredible! I will refer everyone to see him for their new bed.
Its been a pleasure shopping at especially this store. The gentle man who attended to me today was very pleasant. And the very good thing about this store, is that you will find what youre looking for..Thanks mattress Firm
Salesperson Alan was very knowledgeable and helpful choosing my new Beauty Rest MattressIβm completely satisfied with mattress king. This is the second bed Iβve purchased since moving here 7 years ago. Paul David Anderson 3/25/21
I loved my experience with Mattress Firm. Alan V was awesome! He was patient and did not pressure me to buy something I was not interested in. He customized our bed and frame to give us the best bang for our buck. Delivery was quick and the guys were professionals. I have had my bed a week now and I can tell you that I sleep soundly. If you are able to upgrade your bed, dont delay. It is an investment into your health!
Excellent service, finding us the mattress we needed, the staff very friendly
Stan was my salesman he was very helpful but it took some time to get the mattress
Great store, great salesman (Matt), great product and great service! We had 2 deliveries set up. One for my wifeβs motherβs house to replace and old bed that we use on trips up north and the other for our home in Coral Springs. We tested both beds at the store, had the delivery made to Pittsburgh, PA. and then to home. Everything came on time as promised! We received email, text messages for the appointment time and date- Mattress Firm did not miss a beat local or long distance. Everything worked as Matt set it up. Thanks Mattress Firm you guys met our needs and exceeded our expectations! Paul and Susan H.
This is the second time my wife and I have depended on Matt and his expertise for our bedding needs. We are very happy with his knowledge and guidance in helping us with the perfect solution! I highly recommend making this your go-to place for all of your needs in selecting the right mattress and bed. Matt asked us questions about things neither my wife nor I even thought about. In the end we are extremely happy and confident we now have the perfect solutions for our needs that fit our budget.
Went to buy a mattress cover and ask questions on new mattresses. They have a great pre-owned option. Very helpful and knowledgeable.
Matthew Derose gave me exceptional assistance when searching for a mattress set. He was very patient, curious, and knowledgeable about the various mattresses. He help me to purchase within my budget. I highly recommend him.
We had a great experience with Matt, Alan and Allen. They all were super knowledgeable and made our experience amazing. We were very worried about the virus and they made sure everyone kept their distance. It was really a great experience.
They have a really great selection of prices. Our sales associate Matt was great and made the experience enjoyable without being pushy.
Bought a mattress today, the salesman Matt listened to all my rambling because I needed a mattress the same day and I had a quite a few preferences. He helped me right from the start and found me a great mattress at a great price. Was delivered the same day. Slept like a baby. :)
From the moment we walked in, we were treated so kindly by Amanda, Kelia & Alan. I have scoliosis & my wife has Ehlers Danlos so her joints dislocate. They were very patient & knowledgeable about their beds and also about ppl that have conditions. We tried a few beds & ended up getting a bed of our dreams...my wife literally cried in the store from relief & happiness that her pain may be eased & she may get some sleep finally. I felt instant relief in my back. They really are good caring ppl. Iβm so glad we went there. They treat you as a person not as a sale. They donβt try to push a bed on you they let you choose the bed fit for your needs. THANK YOU so much. If you needed a bed..go here. 1000% you wonβt regret it. I canβt thank you enough for truly caring. You donβt just sell beds, you really help people. Thank you for helping us ππΌ
Allan was great. Definitely helped me choose my dream mattress :). Thank you mattress firm!
Our service experience was great and also crystal clear with Adam! he solved all our doubts about brands and quality. Totally recommend this Mattress Firm store. Now we are one week ago of trying our new bed! thank you πͺπΌπͺπΌπͺπΌ
I had an incredible experience at Mattress Firm. Matthew helped me out very much and I left feeling completely satisfied. I was so stressed about finding a good mattress and within 20 minutes, I already knew what I wanted. He was very thorough and knew a lot about the product heβs selling which was great. I definitely recommending going to the Mattress Firm in the Peppertree Plaza. Iβve never had a sales associate be so helpful!
Great Associates and knowledgeable. Would recommend this location. I Googled and found this place. Had 3 closer to my home. But Followed Google Review. Great Place
After buying a mattress with another company 2+mnths ago.... I decided to cancel THAT and stepped in the margate store late last night!Matthew was super helpful and not even 30 minutes later I was done with the purchase and the mattress should arrive in 2 weeks. WIN WIN WIN! Thanks for the smooth transaction! ππΌ
The mattress firm in margate is run great!!! Matt was very helpful in assisting me!! Great service and good prices!! I would recommend this store to anyone!!!
Alan was very knowledgeable and answered many of our questions on the phone before we even came in the store. I would highly recommend Matress Firm.
Mr. Alan was AWESOME!! He went above and beyond the sale and super helpful and polite! ππ»π
Adam Badiner was our salesman. He was very patient and friendly. He had complete knowledge about the storeβs products and made sure that we were happy with our purchase before we sign the paperwork.
Matt is an absolute pleasure to work with. If youβre looking for a new mattress, definitely stop in and ask for him - heβll help you out!
Adam was very knowledgeable and provided great attentive service. Would recommend asking for him!
Went in and within a short time Alan found the perfect mattress for us. Took the time to actually listen to the needs and wants of the customer and was able to suggest a model that was exactly what me and my wife were looking for. Knowledgeable Friendly and Attentive Alan hit all the right marks and on him alone Iβd recommend stopping here the next time youβre shopping a new mattress canβt go wrong.
I called the Margate Mattress Firm about an order of mine. I just needed some reassurance about my order as it was delayed, I am moving soon and I was expecting my mattress at a specific time. Thankfully Alan answered my call, he was very patient (I was extremely stressed), calm, kind and professional. He assisted me in finding a bed that was still in my price range and available in stock. Every business needs someone like Alan. I thanked him about 20 times as he put my worries at ease.
I went to Mattress Firm in Margate to purchase a mattress for my son and myself and the experience was great. The staff was so nice and knowledgeable. I was not pressured or rushed. I purchased two great quality mattresses and I had no intention on getting an adjustable bottom but after trying it out there is no way I could walk out of there without purchasing it!! I canβt believe how fast Iβll be getting my mattresses delivered and Iβm really excited!! Thank you again!
Bruce was a class act! We got to the point and got to business! I recommend this mattress firm for all people!!
Great service. Great products. Never expected it to be so easy...
Excellent attention from the saleman helpfully all the time kindly and patient the same with the manager store I strongly will recommend any friend to this store
Matt at Mattress Firm was very helpful and knowledgeable. We came in with a specific budget and he helped us find the best option/value for our money. I honestly wasnβt expecting this great customer service from a mattress store.
Great salesman. No hassle or pressure.!!!!
Allen my sales man was great and very helpful! Iβm so thankful for his help!
The store was immaculate which included a sanitation station. Alan was very helpful in guiding my husband and I to the perfect bed at a great price! He was friendly, yet professional, always keeping a safe social distance away and wore his mask. I highly recommend asking for Alan at Mattress Firm.
It was indeed a pleasure visiting Mattress Firm, I met a beautiful lady Ms. Keila. Very pleasant, knowledgeable and experience knew exactly what I needed. She took the time to explain and had me verified my specs. WAY TO GO!... Ms. Kelia! for delivering an impeccable Customer service!
Keila was amazing and so down to heart! Helped me find a comfortable bed in my price range... just waiting for my bed to arrive. Iβm so excited to be sleeping comfortably soon. Thank you!
I am the type of person that needs to touch and feel what I buy so buying a mattress online was just not an option for me. I went to the Matress Firm store and had the real experience choosing the right mattress for me and my partner! Alan was attentive to our needs, very helpful and knowledgeable and the whole purchase transaction was fast, easy and effortless! Alan also helped us saving money and I really appreciated that!! I highly recommend Matress Firm Margate whenever you need to get a new Mattress πβ
I know nothing about what makes a great bed, or how much they cost. I walked into this store and was immediately assisted by a wonderful sales associate named Keila. She Literally walked me through the entire store until we were able to found a mattress that matched my preference and my price point. I was skeptical about how amazing my experience here was, and how amazing the deal I was quoted for was, I tried to find better. I couldnβt. Iβm and so came running back to the store ready to make my first mattress purchase. Alan was the gentleman that helped me through the remainder of the process. He took such good care of me that I was crying actual tears in the middle of the store. This has been my best shopping expense since my move back stateside from overseas. I would recommend Keila and Alan to all of my friends. This Mattress Firm has earned a forever customer from! Thank you guys from the bottom of my heart! Alan was able to turn a day that was off to a rough start into something magical and full of tears, and that Iβll always cherish.
I received very friendly service and fast delivery.
Great service from, no pressure to by anything, very pleased.
Alan was very personable and made our purchase so easy. No stress at all. We are so excited about our new mattress.
Best customer service Iβve ever had buying a mattress. Amazing prices, quick delivery. Thanks so much Harry!
The sales rep was awesome he was very resourceful
The staff at Mattress firm were great. They helped us each step of the way, even after we returned to exchange the mattress for another style. This was my 2nd purchase and would again.
Excellent customer service, friendly, fast, and respectful. I felt like they knew me by understanding what I was looking for and they accomadated my needs. I hope to utilize this service in the future. The product is guaranteed up to 10 years, so hopefully I will purchase my next mattress from them when that time comes. Thank you both for making the shopping process expedient!
Needed a mattress protector for two of my beds. Mattress firm always has what I need. The salesperson was great to look for just what I wanted. Thanks for your service. Will be back when I get my new mattress like the one I bought here before and have enjoyed for 7 years . Great products !!!
Theyre treating us normally, but i really feel a big difference with us and other person was there to buy a mattress, they so atention to explain every single details to them, but tu us (Brazilian) legally to live here for 13 years i fell like,, lets do this quickly in 5 minutes to finish, didnt explain nothing to us about the financial, didnt have any patience to leave us to see the exactly what we want, completely disappointed and maybe tomorrow Ill cancel this order, beacause i went there 2 times and i feel same dont care to brazilian customers. FELLING SO SAD.
Absolutely a wonderful experience. Both gentlemen were helpful and extremely knowledge about their products. I listened to them and their Recommendations, ended up with a perfect mattress and adjustable bed frame. Thank you, Gentlemen.
Wow. Honestly, as a 21 year old girl whose first big investment was a mattress, Kelia was truly my savior. I mean, I came in thinking I wanted a medium firm mattress for my neck injuries. Months later after the shutdown I showed up with terrible shoulder pain, she arranged an exchange and guided me towards the mattresses that I wanted. The entire place was kept clean with covers for the pillows so you can try them without fear of the virus. THEN, a couple hours later, I saw a cheaper deal online for the mattress and I called her immediately to tell her. She helped me rearrange that as well. The entire time she stayed calm and polite, she always continued to be informative yet still continue to be a sweetheart. I had such a great experience and she was so helpful the entire time. I am so glad she helped me, I couldnβt have asked for anyone else.An average or even potentially worst experience turned out to be so awesome because of her. Mattress Firm should be very proud to have her as a manager. Thank you again, Kelia.
Stanley our salesman was very helpful and informative.
Great customer service!!
Kellia, the rep, at Coral Springs, Mattress Firm, was very informative. She provided the history of the design of the mattress. For example, she provided her personal experience, working at a hospital, where the use of a bed should be to provide the ultimate comfort. ..even to relieve chronic pain. the mattress we chose was based on the design of the hospital beds. We were lucky to meet Kellia because we needed the right mattress to provide the ultimate comfort for a pain reliever healthy sleep. Thanks Kellia. π
Great experience. Great sale associates (Alan & Matthew) Came to store per Google reviews
We were in need of new beds and went to this Mattress Firm because it was so close to our house. Kelia opened the door for us and and warmly welcomed us inside. We let her know what we were looking for, she helped us by giving us information and told us to give the beds a try. She answered our questions and then let us check beds out. We took our time and didnt feel pressured at all. Alan, the other associate, also asked us how we were doing and said he would answer any questions we had. We spent a good amount of time finding what we liked. My wife and I decided on what we liked and our daughter found a new bed also. Both Kelia and Alan were so nice and knowledgeable. They got us a great deal on everything and the financing was easy. Thanks so much Kelia and Alan for you help, were looking forward to enjoying our new beds.
I had the best experience ever. Mrs Grace was so helpful and most importantly knowledgeable about the mattresses.
Alan and Kelia are amazing!!!!!They are two of the best sales representative that I have had the pleasure of working with; from the moment I entered the door I felt warm and welcome. Alan was very attentive and mindful of my specific needs and was able to assist in selecting my perfect mattress; While Kelia provided me with information about care and maintenance.
Great and quick experience. Adam was a huge help!
Came in to replace our broken mattress and got so much more than we were prepared for. Alan seemed to able to read our face for what we wanted even with a mask and Justin brought the price down 70 percent for our little family. Couldnt be more happier with my investment including the deliver option