Best Service I’ve ever HadMakayla is awesome. Tony is awesome. Vince is awesome. These folks have the customer experience as a top priority. At no point in my visit was I made to be nervous or be rushed to make a decision. They were reasonable to me and showed respect and they didn’t skip a beat. There’s a reason they move so much inventory. They made my used BMW M2 purchase super easy!!! Thank so much Audi Marietta for your focus on client satisfaction.

Haley was awesome! I love her so much! Everything was so smooth and care free. I got my a5 and they got everything done in our and half hours. I love this place, it is the best Audi dealer in Atlanta!!

Makayla was great! She was very patient and so helpful during the process of me purchasing my first vehicle. She was sure I got exactly what I wanted for a great price.

Great staff at this location. Everyone works together, is friendly towards customers, and very knowledgeable. I recently brought my suv in for routine service, and I love how they provided me with a detailed walk around video of how my suv is doing. I recommend Audi Marietta!

The customer service here is always great. The service technicians do a great job listening to you and capturing your concerns. Tony is great when it comes to breaking down the extended warranties and the maintenance plans. The facility is always clean, and they have drinks and snacks for you while you wait on your vehicle to be serviced.Plus, they have multiple seating areas. I like to go to the second floor and sit and look out over the floor below and all the beautiful cars!

This dealership always has a great selection of higher end Audis on the show room floor. The parts department is quick and thorough and the service department was able to handle my request with a short turn around, despite having purchased my original Audi elsewhere.

Mr Ellis I would like to let you know of the excellent service I received from Joey Davis Service Manager at Audi Marietta. My A6 was throwing error messages and went into limp mode. I was on the way to and IMPORTANT meeting that I could not miss. I got to the dealership and they told there was no loaner cars and my car was completely inoperable. Mr Davis told me to hang on and in 5 minutes he brought a car up front and took me to my office. He came back 2 hours later and took me back to the dealership where a loner car was waiting. The service from his technicians was excellent too. They kept the car overnight and made sure the battery was holding a charge and no error messages on the dash. THIS IS SERVICE. I have owned many luxury cars BMW,Lexus,Genesis and Jaguar which I still own, and never have I got the service at a dealership that Mr. Davis and his team gave me. I would like to thank Mr Davis, Grant Grumke, and Erin who got me my loaner car. I trade my cars every 3 years and I will for sure buy at Marietta Audi then. Thank You.

Purchased an Audi here in late 2020 and had my first service recently with Dave Campbell. He was awesome, very informative and willing to help. All my concerns were addressed promptly and vehicle was returned the same day. He kept me informed throughout the process as well. Definitely would recommend. 10/10 service for sure!

I recently purchased a Q7 and follow up was required in order to sync the Audi app with the car. There was also an additional tutorial needed on the features. Upon arrival I was immediately greeted by staff and upon asking for assistance, to “set up” my car, had the best customer service from Haley Johnson. She was thorough, friendly, knowledgeable and professional. Audi of Marietta should acknowledge Haley. She went above and beyond for a customer that wasn’t even her client…but I will be moving forward! Thank you Haley!

These are great people at Audi of Marietta. Haley communicated with me on a Sunday. She and Tony stayed late on Monday to finish our deal. They both were fantastic. I look forward to working with them again.

Everyone was very helpful and nice. They didn’t have me waiting for too long. Haley was super helpful and nice and made sure everything was going smooth. She answered any question I had with detail and without a problem. Would definitely go back.

Ordered and received several replacement parts. Reasonable pricing for OEM, fast order fulfillment...

I would like to thank Jeremy for his assistance today with my door handle. He 100% met my needs without hesitation. Thank you for your time and patience

I’ve had nothing but great things about my salesperson Aline. She is professional and very knowledgeable about cars. Never pushy just always available. She keeps me informed and always gets back to me in a timely manner. I highly recommend her is you are looking for a new car. Great customer journey from beginning to end.

Had a great experience when we bought our 2018 Audi Q3, however there were a couple of things we were supposed to get after we left the dealer (our front windshield was slightly cracked so they had ordered us a new one and we needed some touchup paint in a color they no longer carried). The salesperson we worked with seemed to be really helpful and got us the car we wanted, but after we left we tried to reach out several times to follow up on those items but she had just ignored the messages. Seems strange that she was so nice when we were there but didnt respond to our messages after she closed the sale. Well return for scheduled maintenance, but will purchase our next vehicle elsewhere.

I enroll for Audi care for 5 years and cancelled in 3 years due to selling of my car, I requested fidelity to refund rest amount and they said Audi dealership will refund but neither Audi replied nor Fidelity so both of them are fraudAlso I have given three car ref to this dealership and they gave me fake expectation that first ref you get $250, second $500 and third $750 but they never sent me any Cheque again fraud family Jim Ellis company I did send email to JimAnd again no reply

Great experience!!! Ask for Makayla she really went above and beyond for us.

Anthony and Ethan helped me with getting a car for my price and exactly what I wanted. I would highly recommend Audi of Marietta!!!!

Experience started out great, as always. However, towards the end it really turned sour. Seems there was miscommunication with finance as we were there to buy our leased vehicle, which we made very clear. When we got to finance, they made my fiancé fill out forms to refinance her current lease. Not only did they run her credit, which we now have to dispute, when the associate found out we were buying the car instead of refinance, her attitude completely changed and we felt as she just wanted to get it done and get us out. Her comment, word for word, good luck trying to get a car before 2022.We definitely wanted to stay with Audi and a Q4, as well as having history with this location with family members getting vehicles from here, but this experience was one of the most unpleasant Ive had. Definitely did not feel like family, let alone welcomed.

I had an awesome experience with both Keenan and Vince. I purchased a used (if 2600 miles is considered used) 2020 Lexus GS F from this dealership for +16K less than what that same vehicle cost brand new from Lexus 🔥🙏🏽😎. Plus 3K below KBB. Same vehicle with a couple hundred miles more than the one I purchased here was L Certified at a Lexus dealer for $11K more. The entire transaction start to finish was less than an hour to complete. Thanks Vince and Keenan. They also extended the courtesy of allowing me to leave my motorcycle overnight inside the dealership so I could drive the car back to the storage facility where I will be keeping it while visiting Georgia.

This is my 5th vehicle that I bought from Audi and the quality of service is unsurpassed my sales person was amazing (aline) thank you for making my experience without a unforgettable Im so happy to have my brand new S5

Everyone at Audi of Marietta was super helpful, especially Haley, Scott and Randy. They made the process super smooth and easy. I strongly recommend anyone in the market for an Audi, reach out to them.

My special thanks to Dave Campbell, he is one of the best service rep at Jim Ellis Audi. Last visit he quickly ran the diagnostics and have my vehicle issues fixed pretty fast and I was out of the door in 30 mins, and I have paid 0$. These little things go a long way, pave the way to become a loyal customer to Audi. Keep up the good work, once again a BIG thank you!!

A great place to take your Audi for service. The staff is detailed oriented and very thorough explaining the work that needs to be done. Ron P. Is very good and always a pleasure to work with.

I’ve had nothing but great things about my salesperson Aline. She is professional and very knowledgeable about cars. Never pushy just always available. She keeps me informed and always gets back to me in a timely manner. As a car guy I really appreciate someone that knows their product. I highly recommend her is you are looking for a new car.

If I could rate my experience a zero, I would. I found what seemed to be my “perfect car” through Audi USA at Audi Marietta, so immediately reached out for a quote. The salesperson, Makayla, called me and we discussed the car. I continued to text and call her; though she was not responsive, and frankly very aloof. She didn’t honor times we’d set up to discuss shipping details (I’m out of state) or any of the other details. Despite the poor customer service, I proceeded to secure financing with my bank. After a day of being completely ghosted by her, I received a text the following day informing me that she’d sold the car. I have never received such awful customer service and would warn others against shopping at Audi Marietta.Thankfully, I was able to find a reputable Audi dealer and purchased a beautiful Q7 Prestige.

Whatever you do make sure to ASK FOR ALINE. She is hands down the best! I was nervous to purchase my first luxury car, however Aline made sure to answer my questions and take the time to compare models within my budget. My experience was stress-free and she gave me an incredible deal. Therefore I cannot stress this enough: ASK FOR ALINE!!!

Not good at diagnosing what is wrong with your Audi. I came to Audi Marietta in the fall of last year because the adaptive cruise control and emergency braking function stopped working. I was told that I needed a new windshield camera and because their repair equipment could not calibrate the camera as long as I have an aftermarket windshield an original Audi windshield. In addition the car needed a new batterie, so I was told. Because camera, windshield and calibration are around $ 2.5 K I went to Audi of North Atlanta to get a second opinion. While they agreed with Audi of Mariettas findings regarding the adaptive cruise control they explicitly stated (green on white) that my battery was fine. I then went back to Audi Marietta to have the camera installed which I bought online because they were cheaper than Audi of North Atlanta. Guess what: this time they also said that the battery was fine while I still had the old one in. However, they told me that I also needed to replace one of the two engine cooling fans which was no longer running when in fact all I needed was a new fuse for it. Had the fuse put in by an independent mechanic several months ago and the fan has worked like a charm since then, even in stop and go traffic in the summer heat. At least they calibrated the camera correctly.

I had a great experience with Christian Postell. I was able to get a vehicle which was something I really needed at the time. He assisted with everything from Financing to knowledge of the vehicles. Definitely would recommend him if you’re looking for a outstanding experience at Audi!

Customer service was beyond reproach! Aline was amazing and brought the car to me when I had trouble finding care for my father with Alzheimer’s. I love my S7 and couldn’t be happier!

I had a great experience buying my car at Audi Marietta!! Haley Johnson helped me and found my perfect car. Absolutely great customer service :)

Great customer service during the week...not so much on Saturdays.

WAY OVER PRICED!!! GO TO AUDI NORTH ATLANTA if you have to go to a dealership. I went to this Audi Marietta dealership for an Oil Change and a Carbon Cleaning. They said an oil change was $169!!!!!!!!!!! That is insane (theft in my opinion). The total service was well over $500 plus tax. I went to Audi North Atlanta and paid $313 total (I saved over $200). Audi North Atlanta oil change is $89 for reference. DO NOT!! I REPEAT, DO NOT GO HERE unless you want to pay an arm and a leg or dont care about costs. Save yourself hundreds and go to the Alpharetta dealership.

I love this Audi Dealership! They have a friendly team with amazing customer service. The vehicles are top of the line. The managers are very helpful. Highly recommend buying from this dealership.

Excellent Vehicle Buying ExperienceI bought a CPO Audi over the weekend and I had to leave a 5 star review for the outstanding service I received at Jim Ellis Audi in Marietta. I found the vehicle online and set up a showing with Haley on Friday afternoon, got there and they had the car waiting and ready to show. Haley was absolutely awesome, very knowledgeable about my specific vehicle and features and made the test drive experience enjoyable and informative. She applied zero pressure during the transaction, which I really appreciated.Even though I had limited time to complete the purchase, I decided to go for it and we managed to finish all the paperwork, trade-in arrangements, and financing in the narrow window I had available. Cant thank Tawana in finance enough for helping me get through all the documentation and signatures as fast as I needed to. Again, no fake pressure during the process, just a strong focus on customer service and getting the job done.I love my new Audi and Im so happy with my new car purchase. I had been to other dealerships and some were more interested in playing games and being salesy and it just completely turned me off. At Jim Ellis Audi, they were true professionals and made buying my new vehicle an absolute pleasure. If youre in the market, I highly recommend giving these folks a shot at your business.

I had the best experience with Ben Acree! He was so helpful when I locked my keys out of the car and had someone over to my house in 30 minutes. He answered all my questions immediately and was so kind and wonderful! Thank you sooo much!

As a first time owner of an Audi, I have been well pleased with drive and service provided.

When you visit this Audi dealership make sure to ask for Jason ! He was an amazing salesman, he helped to assure me that i was getting exactly what i wanted. He provided exceptional customer service and helped me walk out the door with my brand new car.

This is the best service department I’ve ever encountered. I was treated with respect and everything was clearly explained to me. I will never hesitate to have my car serviced at this dealership. Jorge Morchio in particular surpasses all expectations.

Go see Aline! She is so easy to work with (not like a lot of car reps)! She’s responsive and is very knowledgeable about her cars. The dealership is beautiful and the service guys are also great!

Marietta Audi provides EXCEPTIONAL SERVICE!! We want to personally thank Makayla, Tony and Chris for everything you all did to ensure that we were satisfied. We absolutely LOVE our Q7!!! Everyone went above and beyond to make us happy!!

Poor customer service and tried to upsell me significantly. First they did not respect my reservation time for drop off or return calls and notify me of pickup once they have your car. Then I was quoted for several thousand dollars of repairs after dropping my car off for a covered oil change. The first $1200 turned out to be “under warranty after all” due to improper review and of the issue and car service records from their own dealership. No apology or real explanation was rendered about this and it was only corrected after I called them out on it. The second recommended service was then successfully done with great customer service and for 50% cheaper at Audi North Atlanta. I will not be returning to Audi Marietta or recommending them to others.

Mecca in BDC was super helpful, very respectful and professional. I had an issue with customer service in the past dealing with different BDC representatives. She was by far the most polite and helpful. You guys need more employees like her!

Working with Vicente Fabre was awesome! I highly recommend you talk to Vince if you are considering buying a vehicle from Audi Marietta.

We recently leased a new Audi with the help of Christian Postell at Audi Marietta, and the entire process was fantastic. He was always available and always willing to assist! We definitely had a great buying experience!

Great communication and very friendly sales member. Thank you so much for Aline who helped me to purchase my SQ8. I love the car and the performance and Aline explained to me all the great features and specification of this car and worked very hard to make the deal happen.

I’ve always dreaded going to car dealerships and dealing with sales people. I just left Jim Ellis Audi in Marietta and I have to admit that Vince Fabre is amazing!! He was upfront and honest and worked to get me the best deal. I was so pleased with my decision to purchase from Jim Ellis today. This had to be the most relaxed and calm car buying experience that I have ever had. Vince and the staff made my experience feel effortless. I felt like I was meeting up with old friends. I would definitely recommend Vince Fabre and Jim Ellis to anyone in the market for a vehicle.

Amazing customer service. Kristen and Jorge were a pleasure to work with! They were super accommodating with what we were looking for and made negotiating very reasonable. We are so happy with our new Q7 and would highly recommend it!

I had a car accident and my 2018 Q5 was totaled. They helped me find the closest replacement vehicle but a year newer. Car is exactly the same minus the seat color which we have no complaints. Vehicle was delivered in a timely manner and now we’re back on the road. Thanks so much to Audi Marietta and my sales associate Makayla. We couldn’t be happier!!!!

Dream do come true! Excellent salesman and great customer experience!

Great sales organization and excellent service department is what you experience at Audi Marietta. I highly recommend this outstanding dealership to family and friends.

Dropped off car for analysis and service. Professional and courteous service; provided Lyft service home.

Awesome experience!! Live my car and my salesman was great.Wish they had given an umbrella with my new car.

It was a pleasant experience all around. Jason was super nice and really took care of us. Highly recommended!

Great experience...talk to Ahamed if you need an Audi. Best salesperson

Pulled in with a flat tire. They tried to put air in it but was leaking as fast as it was going in. Service then changed my tire and I was ony way again. Will shop here for my next car. Hats off to Mark and the entire service team!!!!

I had the BEST experience with Makayla! This is my first luxury car and she helped me with every last detail. I was very indecisive, but she was so patient, and gave me plenty of options to look at so that I could feel 100% confident I made the right choice.If you want the car of your dreams, reach out to Makayla and she will take care of everything! I couldn’t be happier.

Had a great experience test driving the Q3, can’t wait to get an Audi soon. Thanks Aline for the great experience and all your knowledge in your industry!

Ed was great! I pre-shopped online and was matched with Ed on my arrival to the dealer. He was honest and had answers to all of my questions (even hooked me up with a place for customizations). Everyone I encountered from sales to their finance department were awesome. Loving my q5 already! :-)

Best service. People very kind and profesional.

Makayla Meador is excellent. She spent a lot of time getting us the car we wanted. With car shortages it was difficult to get what we wanted 100% but she worked with Ethan and her GM Masud to get us our car all the way from Denver. Our experience with our first Audi purchase was awesome. And we were looking at all luxury car dealerships. She was fantastic.

My salesperson Aline O. was phenomenal and Tawanna W. in the finance department was extremely helpful & made my experience comfortable & very pleasing. Great team.

First of all I will have to admire Audi services and my experiences in the past, ok so Audi Marrietta is the most overpriced and unfriendly staff, I was overcharged $1772 just to replace alternator on my 2015 Audi Q7 and I had to wait for a week. I believe Audi Marrietta took advantage of my situation the fact that I had no second choice but to get done at this dealership. Don’t go to Audi Marrietta unless you want to get ripped off and don’t have any other options. Unfriendly and unprofessional.

Thanks to Marietta Audi for such an amazing experience of purchasing my new Vehicle everybody was great and made it happen.Special shout-out to my sales person DREW FRISION I walked in and he immediately greeted me and and took care of my needs..Even got some freebies at the end greatest car experience as far as sales..

We went and had greatExperience buying my wife’s car Ask for Keenan Jone he is very Knowledgeable about every car they have on the lot he is very helpful Will be back to buy another car soon!

7/10/21 - First service under the Audi Care coverage. The high tech service bay plates reads tread wear that also analyzes the alignment. Also love the video thats texted by the tech telling you about your vehicle. Audi is always innovative.The only downside is that the quick was after service is not met with drying the vehicle. No one wants water spots on a 70 - 100K vehicle.Update 7/22: The Service Manager called me personally and apologized. Furthermore, they are picking it up, while dropping off a loaner. They will be providing a full detail at no cost to make this right. I did not ask for this, but this level of customer service making it right has gained them all 5 Stars!Thanks Jim Ellis Audi Marietta 👍🏾!

Audi of Marietta is a great place to buy your next car! They go to great lengths to provide you with all information on the vehicle. They even replaced the brakes because they didn’t meet specs, most car dealers wouldn’t! The S5 is a beast! My salesperson Shaun was great, had all answers to all my questions, he even informed me that the car’s name is Hank. A great car buying experience, and I think everyone knows that that is rare. Not once have I thought about the deal we came to buying this car, a great deal on a great S5! I predict a 85 in a 55 soon! 🤣

GO SEE VINCE! Vince took care of the deal from start to finish professionally, and in a timely manner. He is also a car guy, he knows his stuff! :)

I can’t thank Jordan Magann, from the Audi Marietta rental department enough for going above and beyond to get me situated into a rental after my car accident. After 3 days of driving my damaged vehicle and the insurance company dragging things out, Jordan was able to contact them on my behalf to get things moving. Thank you, Jordan!

It was a pleasure speaking to Mr Kenne jones. He was excellent sales person. I am so happy to have my dream car Q7. He had kept all his promise to make sure i am happy with my car when it arrived.

Ed Jenkins was absolutely great to work with! I would recommend him to everyone.

I recently purchased a vehicle at Audi Marietta and I must sAy the experience was exceptional! My sales advisor, Maykayla Meador, provided great customer service along with an awesome buying experience! Maykayla was very knowledgeable about the car and made my purchase decision more easy to make. If you are looking to purchase a vehicle at Audi Marietta, be sure to try to work with Maykayla!

This is by far the best audi dealership location . I have visited Alpharetta and gwinnett . Everyone from person who showed us the car, to manager to makalya who closed the deal were just awesome. They are more organized. Customer service provided by them was beyond my expectations. I was little hesitate to visit this location as I had horrible discriminatory experience at Audi Alpharetta. This was our second audi purchase at this location. I highly recommend this location.

I made an appointment days in advance to see and test drive a vehicle and when my wife and I come into the dealership at our agreed upon time we were walked past and ignored by multiple staff members. I tried standing by the reception desk (which was unattended the entire time we were there) waiting for ANYONE to come by and I finally got someone’s attention after standing around for close to 10 minutes. I tell him that we had an appointment to see a vehicle and he goes off to get someone to assist us. Eventually I see the salesman who was supposed to be assisting us and he tells me “I’m currently with a customer I’ll be handing you off to someone else”. What was the point of making an appointment in the first place??? I sit down and tell this other guy what vehicle we are wanting to look at and he says he’s gonna go get it. We sat for almost 45 minutes without any sign or word from him or anyone else. So not only did we get ignored and our appointment tossed aside like trash, we were forgotten about. I don’t know if it was something about our appearance that gave these people the impression we “couldn’t afford” anything there but regardless of whatever “reason”, this was some of the worst customer service we’d ever experienced and were insulted.

Just leased a brand new eTron from here and I love it. In the last 6 years I’ve always had phenomenal customer service and easy deals. No pressure and always willing to work with me. I won’t go anywhere else.

Was on the lookout for an Audi R8.... I got linked up with my new buddies at Marietta Audi Ahmed, Tony, and Jorge they got the job done just in time and hooked a brother up.... thanks guys I love it

Great service! Quick and efficient. Had my recalled airbag replaced and vehicle inspected. David C. in service was so helpful and easy to work with.

On my third vehicle from Audi Marietta and am always impressed with the quality of service provided, most recently by Chris Atkins and Aline. Keep up the great work!

Purchased my 2nd vehicle from Jim Ellis Audi. Great experience with Eddie Thornton.

Haley, our Audi sales specialist was so incredible with helping us find the right vehicle. She cared about our needs, understood what our demand was and most importantly handled every detail without us having to ask multiple times. I would encourage everyone going to Audi of Marietta to ask for Haley as your sales specialist. This was a true experience unlike any other.

Just had the absolute best experience in buying a car in my life! My guy Drew was incredible! extremely courteous, professional and absolutely went above and beyond to accommodate my family, all the staff was incredible and they truly know how to treat a client! I will absolutely recommend them to all my friends and family and if you are looking for an amazing dealership you found it!

As some who thought they knew what to expect from Jim Ellis (and Audi at least) I am beyond disappointed. I called ahead yesterday to make an appointment to drive a new Q5 (I currently own the previous model) I was connected with Eddie in sales who seemed nice enough and I was able to get over to the showroom and execute a test drive with him. The test drive was pretty average, as a car enthusiast and ex car salesperson I’ll admit my expectations may be high but also I’m looking to buy a $60-70k car. I’d expressed I was cross shopping the Tesla Model Y because of its self-driving features and how important that was to me as someone who drives extensively in Atlanta traffic. So, I really needed to see the tech Audi offer to counter that. Unfortunately my salesperson knew less about the latest Audi tech than I did and was unable to demonstrate Traffic Jam assist to me on the test drive. Not the biggest deal but making the customer go home and check YouTube to ensure key features are present as the lynchpin in your sales scheme is pretty sloppy.So day 2: Eddie is actually able to find some inventory close to the configurations I liked and is ready to induce the purchase decision. The configuration is an SQ5 and significantly more than I initially wanted to spend so I ask him to arrange a test drive first. This is not his top priority but he’ll get to it after lunch. Meanwhile I still have serious concerns about traffic jam assist etc. and feel like I’m going to need more than a spin around the block to make me feel at ease about now buying the top of the range SQ5. While I’m waiting to hear back, I’m thinking that my car is due for some service anyhow so I ask Eddie if he can call me up so I can discuss with him how we can kill two birds with one stone. I get a text back instead. I’d rather handle it by phone but I oblige him since I guess we are doing it the salesperson’s way, not the customers 🤷🏻‍♂️ and let him know that I’d like to just drop of my car for service. I ask if he’d just go ahead and arrange for a service loaner with traffic jam assist I can have some time to evaluate- a seemingly simple request.Not apparently, Eddie tells me it’s a separate department and he cannot get involved, I’d need to call myself and make the appointment and ask to see if they’d have the appropriate loaner…REALLY?! But ok- Eddie doesn’t make the rules. So I call service, Caitlin takes down my information asks what all I’d like to be done to my car then tells me that “due to the age of my car she’ll need management approval to make the appointment as they need to be sure they are comfortable working on my car first.” She promised to call back. It’s been 2.5 hours and no call from Caitlin yet…So I immediately sent a text to Eddie letting him know how dissatisfied I was with my service phone call. He was unbothered. I asked him how he expected me to buy a $70k car from him if I cannot even get my 2012 serviced there because it’s too old. He had no response. I asked him to please have someone with some authority call to explain all of this to me. He also did not respond to that text nor did he have anyone call me.I would personally not ever give a DIME to Jim Ellis for anything ever again. I’ve been in sales my entire life and this is one of the WORST experiences I’ve ever had- especially in the luxury market. Go to Audi North Atlanta they are a Nalley dealership and you can be treated fairly and pay reasonable service department fees.

Quite unreliable. Chase them for weeks for a key they lost during detailing a car I purchased. Finally get that resolved, and by their own admission of a mistake they made, now I cannot register the car. Their only solution is for me to go to the tag office myself to fix their mistake now that the temp tag had expired. No new temp tag offered, no legal to drive loaner offered, nothing. AVOID THIS DEALERSHIP!

Audis have some nice vehicles.

Great experience today! Ethan was extremely helpful, informative, and a pleasure to work with. Anthony also helped with questions regarding the test drive. Highly recommend! Felt very comfortable throughout entire process.

Please go to Ed ! He is the best ! He won’t pressure you that’s what I love!

Overpriced for parts in my experience. I called in after shopping around a couple of the larger dealers in the Atlanta Metro area for a couple of parts. This dealership was charging more than 60% OVER MSRP. On their website they dont even actually display the MSRP so that they can deceive the customer on what the partsactually cost. I understand that they are not a wholesale parts dealer (like Jim Ellis), but thats just gouging at that point. Every dealer locally goes by the MSRP and some will even discount the parts a bit. Beware and shop around. Also had to wait in hold for 12 minutes.

Literally had to wait 6 hours just to be told they couldn’t do anything for me. Excellent service Drew lmao 🤩

Kevin Fenner introduced me to Ahamed Eboo and they both were so kind and personable. Ahamed was available for any question I needed answered before I even came to the dealership. Ahamed was knowledgeable and kind, and you can tell he was passionate about Audi. Thanks you guys!!!

If I could give negative stars, I would. My husband and I decided to purchase a brand new e-tron and drove an hour to the dealership, with a checkbook in hand, when we walked into the lobby we saw a large sign detailing service promises- #1 being to be greeted and welcomed into the showroom. Well, things seemed slow and we waited and looked around for about 10 minutes and despite making eye contact with several sales members, not one of them acknowledged or greeted us. We walked around the inside of the dealership to go out to the lot and I noticed several sales members at their desks, playing on their phone- still no acknowledgement. We went outside for another 15 minutes looking at cars- still no one came to help. I was shocked that no one wanted a sale- we were serious buyers ready, willng and able to purchase a car- so I guess we will give our money to another dealer- North Atlanta Audi- here we come! Glad it happened when it did as I would not want to return to such a place for on-going service.

Thank you Makayla Meador for all of your help finding the perfect Q7 for my family. I really appreciated Makayla’s responsiveness and hard work searching for the car we wanted. My wife and I look forward to working with Makayla for our next Audi!

Comfortable setting and Great Seevic

I have bought a lot of cars and I must say that this was my best car buying experience to date. Tyler Genter was excellent, I truly appreciate his patience with my over the top negotiating spouse. His level of customer service was outstanding from the beginning to the end. Highly recommend anyone who is looking to buy a new or used car to visit Audi Marietta. Also, when I walked outside to drive off in my car it had a bow on it! I have never had a dealership do that. It was worth the drive for me.

Great experience buying my RS5- Ahamed is a great resource for Audi Sport. Passionate and very knowledgeable about the cars. Easy, smooth, fair experience. Brand new facility, very nice.

I could have purchased my 2019 Q7 from any Audi dealership in Georgia. I chose Audi Marietta because they had exactly what I was looking for (ext/int color). When purchasing my Q7 I felt like I was in good hands from the moment I arrived at the dealership until I left. Im happy to be a part of the Audi Marietta family.

Our sales rep, Drew was phenomenal! He took great care of us and the whole process was seamless and easy. We will really enjoy our x5 that we just purchased today!

I took my 2015 Q5 (50K miles) to Audi Marietta in early November because the air conditioner had stopped working. It wasnt easy to schedule an appointment but eventually I was able to bring the car and get a loaner vehicle. I got a nice video of all the things that were wrong with the car and paid a lot of money to have the AC and a couple of other things fixed. I was assured it was blowing cold air but since it was winter it was hard to tell. Until yesterday when it was 70 degrees and the AC STILL BLOWS HOT AIR! I called back and the lady that schedules the service said that she spoke with the Service Manager and that they would evaluate the issue and decide if I should be charged for it or not. Unbelievable! So much for a luxury brand and and dealership that is supposed to be experts on Audi repairs. The brake also squeaks even though the pads are new and they couldnt figure out how to fix it, but offered to replace the entire wheel for $1000.

Mr. Kevin Brayboy was a huge help with the helping and explaining to me all the functions of my Audi Q8. He provided me superior customer service and I would recommend his services to anyone in the market looking to purchase. Thank you Kevin, youre awesome!

After speaking with Jorge, he was able to resolve all of my concerns and made me feel like a valued customer.

Great service got the car that I wanted