There is not one employee in the Marietta Rite Aid store that treats any customers with disrespect!All employees treat & greet everyone that enters the store! We to are short handed & are working double shifts & working 12 days straight, So with that said please think of the still working people that are out there! And Thank you all for supporting our store!And hope you all stay safe!!
Sales associates have been very helpful & friendly each time I’ve been to this store. Always very willing to help you find what you are looking for. Thanks guys. Keep up the good work!
WONDERFUL!! We are traveling from Arizona and asked if we could get our Pfizer boosterWe were welcome and got our vaccination quickly by a warm, professional staff.HIGHLY RECOMMENDED
I had been going to this pharmacy since 2013 when the pharmacy I was going to stopped taking my insurance. Over the years Ive had little problems here and there but none were severe enough to make me want to switch pharmacies until today. In June my doctor started me on testosterone injections because I had a large deficiency and Rite Aid filled it the first two times with no issues. Now for the past 2 weeks Ive been trying to get it filled and they wouldnt fill it. Calling on the phone got me nowhere so I went in and they told me that the insurance needed a prior auth to cover it which my doctor provided. Long story short it wasnt what they needed after all and rather than contacting me to let me know so I could look into other options with my doctor they chose to keep quiet and not say anything which ultimately resulted in me having to pay out of pocket for it which never should have happened. The people in the pharmacy have no sympathy for their customers at all. This is something that had I gone without couldve made me sick. I officially switched pharmacies today and am never looking back. I would never recommend this pharmacy to anyone. STAY FAR AWAY!
My trouble started in 2015 when my dad needed liquid medications to go in his feeding tube. I would take the prescription in, the lady would say We dont have that, and hand it back. There was no customer service. There was no, Let me see what we can do for you. I had to ask if they could order it, and she gave me a look and said they could, then snatched it out of my hand. This went on for the 11 months that my dad needed liquid medication. Once a month, every month. One time I lost my cool. When she said, We dont have that, I said, We do this every time, and I know you can get it, so could you please get it? The last straw for me was yesterday. I pick up my own monthly prescriptions there, and I was told, We dont have it. I showed her the text message saying it was ready for me to pick up. Well you didnt pick it up so we put it back. The text said it would be available until a certain date, and I was there well before that date. I am taking my business elsewhere. Its ridiculous.
Everyone is very friendly.
They refused to sell me much needed insulin syringes. They claimed I can not buy this product unless I get my RX needs filled with them. That is not true, insulin syringes are sold over the counter/without scripts but are kept in the back for safety and theft reasons. This is a horrible policy (if indeed it is one at all) and needs to be changed.
Out of all the pharmacies in town theyre the nicest and very polite.
This pharmacy never has my prescription ready when I call it in. The automated phone systems says ready by 11:45 and here I am waiting a half hour for a simple prescription when they had an extra 2 hrs to do it.
Nice people