Dr. Alan Benedict at Georgia Eye Specialists performed my cataract surgery two years ago. I am very pleased with the results. Back then, and during recent follow-ups, I have always found him to be a careful professional with a calm approach and clear answers to my questions. He and other doctors at GES are supported by a welcoming office staff and caring technicians who efficiently move patients through the appointment process. Overall, I have been impressed with this practice, give it high marks, and easily recommend it to my family and others.
Great experience. First one since Covid started. Staff was very friendly and Dr. Chopra did a great job at helping me with my uveitis emergency. Would definitely recommend this practice.
Overall Im satisfied with my care. The office is clean and quiet and Im always amazed at how quickly Im in and out (probably because I always take early morning appointments). I find Dr. Sagar to be pleasant and very down to earth.When I went to check in for my first appointment, they had me scheduled with the wrong doctor - an optician instead of an MD, which would not have been okay for medical and insurance reasons - but thankfully they were able to correct the appointment. There have also been a couple of times when I arrived early (as instructed) and the front door was locked. At my most recent visit, when the tech took me back to one of the exam rooms, I noticed sitting behind a cell phone on the desk there appeared to be a Trump 2020 dollar bill displayed. I find that (and any other political kitsch) to be inappropriate in a medical office setting.
Probably the worst experience I have ever had with any company. I would give them -1 stars if I could.I had gone in to get a new set of lenses/frames as it had been a while since I got a prescription. I had made an appt over the phone and they approved my insurance. However, when I went in, they not only took forever to have me set up, but now they were having and issue with my insurance (even though they had already cleared it previously)Whatever, I had finally talked with a doctor and had multiple exams/appts to get the proper frames/lenses for my prescription.Once every thing was completed. I had asked MULTIPLE TIMES (I called, asked in person after every appt, etc) if I was good to go, and if I needed to pay anything else. They said nope, I was good to go.A few weeks later I receive a letter saying that “they had given me plenty of prior notices and that they were finally sending me to a collections agency to collect my debt”. NOT ONCE had I received a phone call, fax, email, letter, anything. The entire time they said I was good to go, but now this?!?This entire establishment is a gigantic scam, and unless you want to waste your time and money (and damage your financial reputation), AVOID THIS PLACE AT ALL COSTS!!!!
Georgia Eye Specialists did an amazing job on my recent cataract eye surgery; Dr. Benedict has got to be the most peace-filled surgeon I have ever had the privilege to know! His demeanor puts you at ease immediately upon speaking with him! Thank you good Doctor! His staff follows suit; thank you Kirk and all the fine ladies that work there as well! I am blessed that I know you and you administer to me. To anyone reading this: you will be in caring, competent hands with all of these good, professional, highly skilled wonderful people. Thank you Georgia Eye Specialists.
This is a disreputable eye care provider that commits insurance fraud and lies about the cost of services. I scheduled an eye care exam and asked if I would be charged to have my contact lenses prescription renewed. The person on the phone told me no, I would not be billed extra (my co-pay for eye exam and glasses prescription is $0). I called again when my provider said my plan would be updated starting April and contact lens fitting would be covered, since my appt was in March. This office assured me again that I did not need to push back my appointment to April because getting the prescription for the same lenses I wear would not result in any fees. During the appointment the optometrist, Sidney Gottlieb, requested I put in my existing contacts (I had them on hand) to check how they fit. I asked him if this would be an extra fee and he said no, its covered. He then offered to change the prescription slightly and have me come back in since he did not have these lenses on hand. After the appointment, I was told to pay a fee for contact lens fitting. I was flabbergasted--they had not given me any lenses to try, I only put in the ones I already wear, and had been assured there are no fees throughout the process.After the appointment I called the office and was told I would have to come back in April to do a contact lens fitting for the updated prescription and pay prior to the fitting. I explained that this contradicted what they had told me over the phone. They refused to even apologize, and said they would bill the insurer with a contact lens fitting date in March (the date of the eye exam), even though the contact lens fitting itself had not occurred and it was now April (and my plan pays for fittings starting April). Finally I just asked for my current, un-updated contact lens prescription, and they refused to provide it unless I paid. They refused to provide the new one as well. I told them I would prefer not to come back to do the fitting and not to pay, and would just update my prescription elsewhere. After all that--never getting a lens fitting from them, or getting a prescription for the lenses I already wear--they sent out a bill to me anyway for that fitting. I can easily pay, but lying repeatedly to patients, and billing them for services that were never provided is just an unprofessional way to do business, and I worry about how they treat others. This place made me deeply uncomfortable the whole time I was here.
My elderly mom was visiting from out of state and developed some flashes in her eyes while reading. I began calling doctors to get her a quick appointment without much luck until I came across this practice. After posting Looking for help on Cherokee Connect, LeeAnn reached out and worked with me to get my mom seen the next day. This was the day before a holiday and we had been told by other practices that they could not work us in. Everyone in the practice is VERY professional and compassionate. Shout out to LeeAnn, Pam, Krista, Jennifer and Kate as well as Dr Sager. We had a very reassuring, comprehensive exam and I’m considering switching to this practice.
This place is very unprofessional, as soon they give you a room they will try to get rid of you, doctors will treat you awful, wont answer your questions and interrupt you every time you talk, they dont care about youre situation, they just want you to spend money on there products.We try to talk with a manager but they pretend that another coworker was the manager, like we werent notice.There was a man beside us that was very upset, arguing with them because they lost his paperwork and he couldnt get his eye surgery done.Never come back again, dont waste youre time and dont put youre health in jeopardy.
I came to Dr. Gottlieb because I was at another doctor who was simply NOT meeting my needs. I was desperate to find a new physician who would listen to me as I had gone nearly a year without glasses that worked and was reaching the end of my rope with not really being able to see. I came to Dr. Gottlieb and he was immediately on it. He’s incredibly thorough in his exam and he explains why he’s doing certain things, which is very important to me I like to know the “why”. And even though I ended up needing a few tweaks he never made me feel like I was irritating him or wasting his time. He was on it - getting to the root of the problem, really listening to me, and I can happily say I have wonderful new glasses and the gift of sight! It’s truly a wonderful thing. I recommended him to my mother too and she absolutely loves him as well. You really cannot go wrong by choosing him and coming here. You will be well taken care of. The optical shop staff are particularly fantastic as well and deserving of a comment!! Patient, kind, personable and absolutely there to help make it a painless and smooth experience. I really can’t say enough wonderful and kind things. When you find a good place it’s really a miracle and this is an absolute diamond of a find.
I want to give praise and honor to the team in the office and the Doctors at Georgia Eye Specialists. They provided excellent care for the removal of my cataracts/ lense implants. I know that I chose one of the best surgeons, Dr. Chopra.
Staff very nice and knowledgeable. Dr. Benedict tells you what needs to be done and does it in a timely. Follow up is good.
I was very pleased with my visit with Dr. Chopra. He was very thorough.
Staff is very friendly. Answered my questions. Dr. Benedict is a wonderful and skilled doctor. So glad I was referred to him. Thank you everyone for your kindness and care!
My daughter and I have been patients of Dr Sagar for a number of years. Shes very professional, personal and communicates in terms my daughter is able to understand. I highly recommend Dr. Sagar.
We took our Golden to Dr. King for many years to treat his Glaucoma . We think she is the best ophthalmologist ever! She was so passionate about her work and our dog Chance loved her. After he died at age 16 the office sent a beautiful card along with flowers. They were passionate about their clients!!
Dr. Namita Sagar Is the best. She is very thorough and always explains things in clear and easy to understand ways. The whole team is very caring and thorough.
I took my visually impaired son there and we were treated very nice and kind. Yes there are a lot of elderly patients there, but we didnt have any problems. We were seen by a doctors assistant whose in training to become a doctor. After everything was done and complete the Dr. himself came and spoke to us and explained everything that was already told to us by the young man in training, and asked us did we have any questions. So our overall experience here was a very pleasant one.
There just the best at helping you, I have been going there years vary pleased and I would have giving them a 10 if i could !!!!
Dr. Chopra likely saved my husbands eye infection moving from his right eye to his left eye. When we went to see Dr. Chopra, my husband was totally bind in his right eye. Dr. Chopra was concerned that what he saw while examining my husband could not be the result of a cataract, as a previous ophthalmologist had diagnosed. Dr. Chopra was concerned that the reason my husband had lost sight in his right eye could result in him losing sight in his left eye. Dr. Chopra made arrangements for my husband to be seen immediately by a neuro-ophthalmologist at Emorys emergence room. After 11 days in the Emory hospital, my husband, as Dr. Chopra suspected, was diagnosed with a condition that could have spread to his left eye if not treated. To this day, 2 months later, Dr. Chopras office continues to check on my husband. We are so very thankful for the intelligence and care exhibited by Dr. Chopra and the help of his staff. My husband may not regain sight in his right eye, but we know that he has sight in his left eye because of Dr. Chopra.
My experience with Georgia Eye Specialists was impressive from start to finish. I got an early appointment and was seen within a reasonable time. While everyone that I came in contact with was pleasant and respectful, I want to make special mention of Zahra (Ophthalmic Assistant). Zahra was polite, respectful, patient, empathetic and thorough with my eye exam on 1/9/2020. Her explanation of every step of her exam allayed my anxiety. I also want to recognize Stephanie in the eyewear section as she made welcomed suggestions and exercised great patience as I tried on a few pair of eyeglasses until I was satisfied with the right fit and look. I would recommend Georgia Eye Specialists.
Ive been treated by Dr Chopra for glaucoma and retina issues for the past several years. They do a terrific job there, and I am very pleased with him and the staff.
Cannot say enough great things about this place. They take the time to take excellent care of everyone.
I found Dr. Miller and the staff to be professional and was given a copy of my eyeglasses Rx before I even asked for a written Rx.Also good guidance and followup from the optical staff. Special shout-out to Steve who was a pleasure to work with in selecting new frames.
I absolutely love Georgia Eye Specialist. I can only speak about the side that deals with eye glass frames. As soon as I walked through the door, I felt welcomed by Stephanie, Liz and Gene. Their service is impeccable. While I was shopping around for frames, they let me know which frames fit my face and personality. They really take the time to ensure you leave having had an awesome experience. They have teamed with Qspex, an eye company that guarantees your frames back same day... What!??!! Its incredible! If you are in search of an eye care provider, look no further; Georgia Eye Specialist is your place!!
I was referred to GA. EYE Specialists and specifically to Dr. Benedict for cataracts.I had cataract surgery on both eyes and have nothing but good words for Dr. Benedict and staff. I never had to wait very long before being called in. Though I will note I did make early morning appointments.Recommended
I have been a patient of Georgia Eye Specialists for over 40 years. I have seen Dr. Benedict and Dr. Vazquez. Both doctors provide exceptional service and customer care. I would not consider seeing another eye doctor.
Everyone was very kind and they were very patient with me. I am disabled and they were very accommodating.
I waited 2 hours to get an eye exam.. once the testing was done and the doctor came in she never introduced herself she was interested in the insurance portion of the claim. I was overwhelmingly disgusted with the inefficient personnel and the lack of professionalism, strictly about the money in my opinion.
Ive been very pleased with this practice and Dr. Sagar. Professional staff.
When I called them her so called Manager Denise was rude and even raised her voice at me. Not everyone is good at customer service I get it, but this lady should not be a manager, 2 days after visiting this place I looked for a second opinion, I should have read the reviews before going there.When I asked for my money back their response was the doctor took the time to see you well because of my eye I could not work for 3 days, who is paying me for that... nobody!Thinking you guys can help me you just made it worse... Go somewhere else they just want your money...
This place is VERY UNPROFESSIONAL. I called in to make an appointment for my husband and the first lady was very unwelcoming. When I called back the second time to discuss how much his first visit would be, the second lady rudely responded: I dont know, check your insurance card. This is totally unacceptable. No matter what, how you communicate to a PATIENT is vital in business. How will any doctor conclude with the proper treatment if the receptionist cant have patience and or rude when you FIRST call in?!
Customer service is great.my doctor was very nice and I got in and got out fairly quick.heres the problem. My first set if glasses came in with a big scratch on them.so I returned them.they apologized and ordered me new lenses free of charge.second pair came in worked great up until little tiny spots started appearing on my glasses after research and several different techniques to clean them(And I tested the same cleaning method on my friends glasses and it worked like a charm)but the spots never went away on mine.i told a doctor who worked at a different eye specialist the problem and he told me that my protective anti glare film was comming of even though I just got the glasses.so frustrated I calmly went back and told them the situation.and they simply told me i was wrong.(didnt even bother trying to clean them themselves to see if they could get the spots off)they told me there was nothing they could do but get me another pair but this time they had to use my warrenty(wich clearly they should have given me another free pair,for giving me another messed up pair).so then finally the third ones come in and no spots no scratches.finally I thought they got it right.until my brand new pair of glasses that i had only had for two months fell from my car seat to my car floor (barely hitting the floor)both sides of my glasses snapped.THE METAL SNAPED IN HALF LIKE A TWIG.now I know that glasses falling from your face to the ground may break them but not from a car seat to the car floor plus they were raybans.i thought rayban made high quality glasses.but I guess not.i will not recommend this specialist to anyone Ive had cheaper Walmart glasses that lasted 3x as long as the glasses that I got from this place.i will not be shopping here again and recommend you dont either. Customer service is good.But having to get 3 brand new glasses pairs back to back to back all not within even six months of each other. Not me.
I wouldnt trust my vision to any other group. They have done an excellent job each time I have been to them...multiple visits over several years.
An awful experience.I went in during my lunch break to get my glasses adjusted and order contacts. I approached the front desk. Two of the women on staff simply stared my direction and ignored me, one walking by twice before I said Hello! Could someone please assist me. The other woman approached, and was curt and rude in her speech and demeanor. First assuming I didnt have insurance, then telling me to go wait at another desk for an adjustment and the contact person would be in soon (she never came).It would have taken her no time to tell me that when I first walked in, but they pretended I wasnt standing there a few feet away from them. They were friendly on the phone when I called, so something about my appearance must have changed their approach towards service.I waited at a desk for 35 minutes to get my glasses adjusted, as the optical professional was helping an elderly couple look at glasses. He was professional, but when I mentioned that the glasses still did not fit well, I was told this was because my right eyebrow was higher than my left. News to me.In the adjustment process, he literally shaved the plastic of my on the inner part where the temple touches the frame, and did so poorly. These are a brand new pair of custom frames that cost me a good amount, and now the warranty is voided on them, and there is a noticable gap when the frames are open. I was never asked if I wanted my glasses to be physically altered and shaven down to obtain a better fit.The contact provider was still out at this point. Which is fine, as I will be ordering them elsewhere.
I arrived at my scheduled appointment June 8, 2020 Thirty minutes earlier, waited for two hours and left after being told their office was running behind😞😞Very unprofessional, I will never return here again.
It would be no stars for me. I went for my eyes to be tested and they are still getting worse.
THEY PUT A HOLE IN MY EYE DURING A ROUTINE EXAM!!! Yes, you read that right. On my very first visit to get my eyes checked for glaucoma (which doesn’t even involve and instrument touching the eye) I was told I needed to go through all of the initial eye exams so they had a baseline for my stats. Fine. I did this with a tech who had a horrible bedside manner and obviously didn’t care at all about me. During this initial exam I was given a cornea test where they basically hold a pointed device up to your eye to test the integrity of your cornea. She then RIPPED a hole in my cornea!I was numb so I felt nothing at first but I could tell right away that my vision had been severely compromised. I couldn’t see anything out of my left eye. I mentioned this to her and she said it was fine. It was only when I asked her a second time that she sighed and bothered to take a look. Within a few seconds of looking through the microscope she got up and said ‘Let me get the doctor’, which is never a good sign.Dr. Sagar was the one who came in to see me and though she was very nice she also said that this never happens and kept asking if something was wrong with the eye to begin with; insinuating that this was my fault. I have never had this problem before. Once the numbing solution wore off I was in more pain than I can possibly describe to you. Having a cut on your eye means each movement, eye open or closed, is agony. The next tech that came in put a contact on (which I didn’t want because I’m afraid of things going in my eye) but he was incredibly kind and calming. The main person there that I felt actually cared about me.I had to drive myself home with basically one eye. They didn’t offer me anything, not an uber ride, not a cab, nothing but a comp on the follow up as I’d already paid for the first visit. I went through a horrible weekend with the blinds closed and sunglasses on until Monday when I went for my follow up. I noted that my vision was not as it was before and Dr. Sagar said that it would continue to heal. She set up no follow up for the issue.By March, allergy season, I’d rubbed my eye, because it was itchy, a lot one day and then I sneezed causing my eyes to clench which opened up my abrasion again. I called their emergency line and NEVER received a call back. Lens Crafters took care of Georgia Eye Specialists mess. The doctor there said the reason it opened back up again was because it never healed properly.I would urge you with every care that I have for your eye sight to never visit this office.
EVERYONE in this clinic was kind, professional, and provided excellent care.
Please beware of Dr. SagarThis provider is very unprofessional. As an educator I was very concern with my eyes. The appointment started with an initial evaluation. This person I presume is a student or an assistant. On 3/18/16 I was met Dr. Namita Sagar. I explained to her that earlier during the week my right eye became red after taking a nap in my eyes. She basically stated that my story did align with the symptoms that I presented. To be honest I take this as being told that I am lying to the doctor. This discovery doesn’t make since my only motivation for going to the doctor is to get better. She continued to be annoyed as I was inquiring about all these terms she was she was calling out to the assistant.For someone who works in a client centered environment, I felt that a disclaimer should be stated. For example Mr. Williams I am going to be giving notes to my colleague while I exam your eye and at the end I will communicate those details with you. Dr. Sagar seems to want the type of patients that don’t ask questions or think about what she is saying. I feel that this experience went totally against my referral to visit this office. I am writing a formal complaint to my provider so no other state employee will experience this type of lack professionalism.On 3/18/16 I was still feeling some major pain that had worsen from the previous day.I initially called and was told by the attendant that I should come in. When I arrive the first statement was COPAY. I stated to the attendant that I was just here yesterday and felt all my needs where not cared for. She went to the back and said if you want to see a doctor you have to pay. I figured out the game they were playing. After I did not immediately agree with their rationale to pay. They actually spoke to Dr. Sagar and her message was it may get worst before getting better. This was interesting fact to me that the staff was willing to bill my insurance for a message that was supposedly already communicated. They had no real concern for my health. Also that lady continued to say Dr. Sagar stated that I did not have to come back. I wondered why that wasnt communicated on the phone. At this point No one has attempted to show any sense of care or compassion in my situation. I understand that it may be minor to a Dr. Sagar but to treat a patient this way is unacceptable. I feel that my insurance should not have this establishment listed if they are going to treat educators in this wayPlease note that I am concern about how other patients may be treated as well. I saw a lot of elderly patients on my visits of this property. I am interested to know if they are treated the same way or was this because I appeared to be young. I may be young but this level service is not patient centered. This office did not even address my concerns at the front desk. I am sure after this review is read maybe I will matter.
Excellent Dr. thanks
The doctors are excellent